What DataTech does

DataTech Global (HK) Limited is a Hong Kong-based IT services and AI technology company operating as a business unit under the PRIZM group, with 51-100 employees across offices in Kwun Tong, Hong Kong and Auckland, New Zealand. Founded in 2017 and recently approved for formation as a subsidiary of IRIS RegTech Solutions in Q3FY26, the company serves mid-to-large enterprises, financial institutions, B2C merchants, and logistics companies with a hybrid portfolio of CRM agency services and proprietary AI products. Its CRM practice spans implementation and migration across SAP C4, HubSpot, Salesforce, and Adobe Marketing Cloud, supported by an in-house data, AI, and engineering team led by Head of Data and CRM William Hung and NZ Director Tony Chang.

The company's proprietary product suite includes DTalk (a no-code chatbot platform built on a self-developed NLP engine), ClickABite (an online booking and coupon system), Datatech eKYC (remote onboarding for financial institutions), and DRun (an AI-driven last-mile logistics platform that won the Hong Kong Business Technology Excellence Awards 2019). Underlying these products is a technology stack covering machine learning, deep learning, NLP, computer vision, and a self-developed language library that powers social listening, trend detection, and PR crisis monitoring. Adjacent capabilities include data warehouse and BI implementation, data integration across heterogeneous sources, and custom web/mobile development.

DataTech generates revenue through a hybrid model combining professional services (CRM agency engagements, AI/big data implementations, custom development) and product subscriptions (DTalk, ClickABite, eKYC). Distribution runs through direct sales with demo scheduling, professional services delivery, a self-service channel for DTalk, and the SAP Customer Experience product partnership established in 2019. The company has been recognized as a Top 10 AI Consulting/Service Company 2018 by APAC CIO Outlook, and is operating actively in 2026 with current job openings and an active website.

Name

DataTech

Legal name

DataTech Global (HK) Limited

Website

https://datatech.ai

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

DataTech Global is a Hong Kong-based IT services company under the PRIZM group offering CRM agency services and proprietary AI products (DTalk chatbot, eKYC, DRun logistics) to financial institutions, B2C merchants, and enterprises across Hong Kong and New Zealand.

Ownership category

akta.pro rank

Product category

AI & Big Data IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (51321)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Data Platforms & Modern Data Stack Services (Lakehouse, DW, MDM) (BPAEAHAC)

akta.pro secondary industries

Data, Analytics & AI Consulting (BPAHAEAF), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• AI big data services
• Chatbot platform software
• CRM implementation services
• Image recognition analytics
• EKYC onboarding solutions

Headquarters

HQ city

Kwun Tong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI/Big Data Services: Professional services for AI implementation, machine learning, deep learning, data science, and analytics engagements
2. Product Subscriptions: SaaS-based products including DTalk chatbot platform, ClickABite booking/coupon system, and Datatech eKYC solution offered on subscription basis
3. CRM Agency Services: Implementation, migration, and support services for CRM solutions including SAP C4, Hubspot, Salesforce, and Adobe Marketing Cloud
4. Custom Development: Web/mobile application development and customization services

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

DataTech Global is an IT services and AI solutions provider that delivers AI/Big Data consulting, data science and analytics, CRM agency services, and proprietary software products including the DTalk no-code chatbot platform, ClickABite booking/coupon system, Datatech eKYC remote onboarding solution, and the DRun AI-driven last mile logistics platform. It serves financial institutions, B2C merchants/retailers, logistics companies, and mid-to-large enterprises seeking digital transformation, conversational AI, social listening, image recognition, and CRM implementation across SAP, Salesforce, HubSpot, and Adobe Marketing Cloud.

Product overview

DataTech Global is a business unit under PRIZM group specializing in data, digital, and AI technology solutions. The product portfolio includes DTalk (no-code chatbot platform with proprietary NLP engine), ClickABite (online booking/coupon system), Datatech eKYC (remote onboarding for financial institutions), and DRun (AI-driven last mile logistics platform). Additional capabilities include social listening tools, image recognition, data science/analytics, and CRM agency services. Services span AI implementation, chatbot development, data warehouse/Business Intelligence, data integration, and CRM implementation (SAP, HubSpot, Salesforce, Adobe Marketing Cloud).

Differentiator

Problem solved

Functional benefit

Brands

• DTalk: The Chatbot Platform - enables quick and easy creation of contextual chatbots without writing any code.
• ClickABite
• Datatech eKYC
• DRun

Products and services

• DTalk DTalk is a no-code chatbot platform from DataTech that enables quick and easy creation of contextual chatbots using a proprietary NLP engine with entity recognition, intent classification, and sentiment analysis. It also supports custom chatbot development tailored to specific business needs and is offered to enterprise buyers through demo scheduling.
• ClickABite ClickABite is DataTech's online booking and coupon system platform for restaurants and food businesses, supporting reservation management and promotional offers.
• Datatech eKYC Datatech eKYC is a remote onboarding solution designed for financial institutions, enabling electronic know-your-customer verification for digital customer onboarding.
• DRun DRun is an AI-driven last mile logistics platform developed by DataTech Global (HK) Limited, applying AI and big data to optimize last mile delivery for logistics users; it won the Hong Kong Business Technology Excellence Awards (TEA) 2019.
• AI/Big Data Services AI/Big Data Services are DataTech's professional services for AI implementation, Machine Learning, Deep Learning, Natural Language Processing, data science, data analytics, image recognition, social listening, data warehouse/BI, data integration, and web/mobile application development, delivered to mid-to-large enterprises.
• CRM Agency Services CRM Agency Services are DataTech's CRM implementation, migration, and support services covering SAP Customer Experience (Sales Cloud, Service Cloud, Marketing Cloud, Customer Cloud), HubSpot CRM Suite, Salesforce, and Adobe Marketing Cloud, including customer segmentation, campaign management, and customer journey optimization for B2C merchants and retailers.

Quantifiable outcome

• Won Hong Kong Business Technology Excellence Awards 2019 for AI-driven last mile logistics platform
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• SAPcoreTechnology or Integration · 1 January 2019DataTech (under PRIZM group) has been an SAP Customer Experience product partner since 2019. They specialize in helping businesses understand their customers and convert insights into automated marketing campaigns. Their service scope includes data science, customer segmentation, campaign management, analysis and insight, single customer view, and customer journey mapping using SAP Marketing Cloud.
• PRIZM GroupflagshipStrategic or Co-development PartnerDataTech Global was established as a new business unit under the PRIZM group. The technology team within PRIZM group develops and supports technical operations, with DataTech focusing on offering data, digital, and AI technology solutions to customers. PRIZM group serves as the parent organization for DataTech.
• IRIS RegTech SolutionsflagshipStrategic or Co-development PartnerDataTech is approved as a new subsidiary formation under IRIS RegTech Solutions, as announced in Q3FY26 results. This establishes DataTech as part of a publicly traded parent company focused on regulatory technology solutions.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• LatentView Analytics: LatentView is a data analytics consulting firm offering data engineering, AI/ML, and business intelligence services. Matches DataTech's data warehouse/BI implementation, data integration, and AI/data science service capabilities.
• Fractal Analytics: Fractal is an enterprise AI analytics services and products company with AI engineering, NLP, and decisioning capabilities. Comparable to DataTech on AI implementation, predictive analytics, and AI-augmented digital product offerings for mid-large enterprises.
• Algonomy (formerly Manthan): Algonomy provides AI-driven customer analytics, personalization, and marketing automation for B2C retailers and merchants. Directly comparable to DataTech's CRM agency services, social listening, and customer segmentation use cases targeting B2C merchants.
• Tiger Analytics: Tiger Analytics is a data and AI analytics consulting firm that provides machine learning, NLP, and computer vision services to enterprises — directly comparable to DataTech's AI/Big Data services and social listening capabilities.
• Persistent Systems: Persistent Systems is a global IT services firm with comparable offerings in CRM implementation (Salesforce, SAP), data analytics, and AI/ML services. Most relevant comparison as DataTech also operates a CRM agency and data/AI services practice with similar delivery model.

Broad incumbents

• Cognizant: Cognizant is a global IT services firm with broad capabilities in CRM (Salesforce, SAP), AI/ML, data analytics, and digital transformation. Overlaps with DataTech's CRM agency and AI/Big Data services but at much larger scale and geographic footprint.
• Capgemini: Capgemini is a global consulting and IT services leader with practices in CRM (Salesforce, SAP), data & analytics, and AI — overlapping with most of DataTech's core service lines but operating at significantly broader scale and geographic reach.
• Accenture: Accenture is the largest global consulting and IT services firm with extensive CRM (Salesforce, SAP), data, and AI practices. Overlaps broadly with DataTech's services portfolio but competes primarily at the upper-mid-market and large enterprise tier.

Emerging players

• Yellow.ai: Yellow.ai operates an enterprise conversational AI / no-code chatbot platform with proprietary NLP. Comparable to DataTech's DTalk chatbot platform on product capabilities and target B2C enterprise customers.
• Kore.ai: Kore.ai provides an enterprise-grade no-code conversational AI platform with NLP, agent assist, and analytics — directly comparable to DataTech's DTalk chatbot product and broader AI services practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/datatech-ai

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DataTech