What Silver Star Communications does

Silver Star Communications (legal entity Silver Star Telephone Company, Inc., with a sibling entity Columbine Telephone Company, Inc. operating under the same DBA) is a privately held regional telecommunications company headquartered in Freedom, Wyoming, founded in 1953. It serves residential and business customers across Eastern Idaho and Western Wyoming, including the markets of Thayne, Freedom, Driggs, Boise, Rexburg, Star Valley, Teton Valley, Teton County, Idaho Falls, and the broader Treasure Valley. Its footprint is supported by five physical offices and a direct business sales team with named account executives for Wyoming, Teton Valley, East Idaho, and enterprise/government/wholesale accounts.

The company's core platform is a fiber optic access network delivering FTTP services at speeds up to 5 Gbps residential and 10 Gbps capable plant, supplemented by DSL and fixed wireless (Upper Valley Connect LTE) for legacy or remote premises. It operates its own autonomous system (AS26223) with multiple peering points for upstream connectivity. Around the connectivity layer, Silver Star has assembled a multi-product stack: HomeZone managed Wi-Fi with ProtectIQ network security and ExperienceIQ parental controls, SmartBiz managed Wi-Fi with the CommandWorx mobile app for SMBs, Hosted Phone/UCaaS for business customers, business Cybersecurity services, and physical Security Solutions (access control and video surveillance). Distribution includes website self-service, phone, live chat/text, physical offices, and an active referral/partner program.

Silver Star's revenue model is primarily recurring monthly subscriptions across residential and business internet, voice, managed Wi-Fi, and security services, supplemented by equipment rental, installation/activation fees ($85–$99 standard), and hardware sales for security solutions. Pricing varies by geography and is tiered by speed ($59.95–$159.95/month residential fiber in Teton County; $38–$43/month promotional in Idaho Falls; $65/month multi-year community deals; lifetime locked rates in Treasure Valley). The company invests in open-access and community partnerships—notably the Lightbridge Fiber Network with the City of Rexburg (19+ miles of fiber, completed October 2025)—and participates in the federal Lifeline Assistance Program and USDA Rural Utilities Service compliance regime.

Name

Silver Star Communications

Legal name

Silver Star Telephone Company, Inc.

Website

https://silverstar.com

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

101–250 employees

Short description

Silver Star Communications is a privately held regional telecom serving residential and business customers across Eastern Idaho and Western Wyoming with fiber internet (up to 5 Gbps), DSL, voice/VoIP, managed Wi-Fi, and cybersecurity services on a multi-state fiber access network.

Ownership category

akta.pro rank

Product category

Regional Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Residential Broadband CPE (DSL/Cable/Fiber Gateways) (HDAFAIAA)

Keywords

• Fiber internet services
• Residential broadband
• Business telecommunications
• Managed wifi solutions
• Voip phone systems

Headquarters

HQ city

Thayne

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Others

Revenue model

1. Internet Service (Residential): Monthly subscription fees for residential fiber and DSL internet services. Plans range from basic 250 Mbps to premium 5 Gbps fiber plans, with pricing from $59.95 to $159.95 per month. Additional revenue from equipment rental (modem/gateway), installation fees, and Wi-Fi extender rentals.
2. Business Internet & Data Services: Customized internet solutions for businesses ranging from small offices to multi-location enterprises. Includes dedicated internet access, private networking, and scalable solutions. Revenue from monthly service fees and setup/installation charges.
3. Voice Services (VoIP/UCaaS): Hosted Phone and Unified Communications services for businesses, providing voice, video, chat, and conferencing. Residential landline phone services also available. Revenue from monthly per-seat or per-line fees.
4. Cybersecurity Services: Security awareness training, compliance management, and threat prevention services for business customers. Includes 24/7 monitoring and incident response capabilities.
5. SmartBiz Managed Wi-Fi: Managed Wi-Fi solution specifically for small businesses with dedicated networks, cybersecurity, and customer engagement tools. Revenue from monthly service fees.
6. Security Solutions: Door access control, video surveillance, and integrated security systems for businesses. Revenue from equipment sales, installation, and monitoring fees.
7. Home Zone Premium: Enhanced Wi-Fi management features including ExperienceIQ parental controls, time limits, content filtering, and device priority settings. $4.99/month add-on service.
8. Equipment Rental and Fees: Monthly charges for leased modems/gateways, installation fees ($85-$99 standard activation), reconnection fees ($30), and returned check fees ($20). Also includes wireless overage charges.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

Silver Star Communications is a regional telecommunications provider delivering fiber and DSL broadband internet, residential and business voice (VoIP/UCaaS), managed Wi-Fi, cybersecurity, and physical security solutions across Eastern Idaho and Western Wyoming. The company operates its own fiber optic network with multiple peering points and packages services through monthly subscriptions, with dedicated business account executives and separate residential self-service channels.

Product overview

Silver Star Communications operates as a regional telecommunications provider offering a comprehensive suite of internet, voice, and managed services. The portfolio includes two primary connectivity platforms—Fiber Internet (with speeds up to 5 Gbps) and DSL Internet—served alongside managed Wi-Fi offerings through the Home Zone platform. Home Zone encompasses the Home Zone App (included with all plans), Home Zone Premium ($4.99/month add-on), ProtectIQ network security, and ExperienceIQ parental controls. Business services are delivered through SmartBiz (managed Wi-Fi for small businesses with CommandWorx app), Business Internet & Data, Business Voice (hosted VoIP/UCaaS), Cybersecurity, and Security Solutions (physical access control). Additional offerings include SmartHub account management platform, Lifeline Assistance Program, customer Referral Program, and Partner Program. Voice services span residential landline, Digital Voice (VoIP), and Upper Valley Connect LTE. The company is currently expanding fiber infrastructure through Fiberhood Projects in Teton Valley, Star Valley Ranch, and the Lightbridge Fiber Network in Rexburg.

Differentiator

Problem solved

Functional benefit

Products and services

• Fiber Internet High-speed fiber-optic internet service for residential customers delivering speeds up to 5 Gbps with unlimited data, no data caps, and no contracts on most plans. Available in 250 Mbps, 1 Gbps, and 5 Gbps tiers across Teton County, Star Valley, Idaho Falls, Teton Valley, and other service areas.
• DSL Internet Digital Subscriber Line internet service providing reliable connectivity for residential customers in areas not yet upgraded to fiber. Available in 30 Mbps and 50 Mbps tiers for everyday browsing, HD streaming, and video conferencing.
• Voice (Residential) Residential telephone service including landline, Digital Voice (VoIP), and Upper Valley Connect LTE wireless voice. Includes multiple voicemail boxes, call forwarding, call waiting, and integrated 911 service.
• Business Internet & Data Business-grade internet and data connectivity for small offices to multi-location enterprises, with high speeds, multiple peering points, built-in redundancy, low latency, and scalable dedicated internet access with private networking.
• Business Voice (Hosted Phone/VoIP/UCaaS) Hosted phone and unified communications solution for businesses combining voice, video, chat, conferencing, and collaboration tools in a single platform accessible via desk phones, mobile apps, or softphones, with scalable and flexible deployment.
• Cybersecurity Business cybersecurity services including security awareness training, simplified compliance management, financial protection, incident response and recovery, and proactive threat prevention including 24/7 monitoring capabilities.
• Security Solutions Physical security offerings including door access control with video integration, instant access management via key cards, tokens, smartphones or biometric credentials, multi-entrance control, and smart building integration with lighting and HVAC.
• SmartBiz All-in-one managed Wi-Fi solution for small businesses providing dedicated networks (owner, staff, POS, customer), business-grade cybersecurity, content restrictions, customer Wi-Fi portal with email capture, cellular backup for resilience, and management via the CommandWorx mobile app.
• Home Zone Premium Enhanced managed Wi-Fi add-on for residential customers priced at $4.99/month offering ExperienceIQ parental controls (device usage management, time limits, content filtering by family member) and Wi-Fi priority settings on top of the included Home Zone App.
• Lifeline Assistance Program Federally-funded program providing eligible households a monthly discount on local telephone, mobile wireless, or broadband service; Idaho residents may also qualify for the state-funded ITSAP discount.
• SmartHub Online account management platform available via web portal and mobile app enabling residential and business customers to pay bills, view billing history, schedule payments, enroll in Auto Pay, monitor usage, report outages, and contact customer service.

Quantifiable outcome

• Studies show fiber increases home value by 4.9% (average of $5,000-$7,000)
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Wydaho RoastersminorGTM or Marketing Partner · 27 February 2026Silver Star partnered with Wydaho Roasters for community coffee meet-up events during the Teton Valley fiber build project. The events allow Silver Star team members to meet community members, answer questions about the fiber buildout, and engage with local residents over locally roasted coffee.
• City of Rexburg (Lightbridge Fiber Network)coreStrategic or Co-development Partner · 9 October 2025Lightbridge Fiber Network is a partnership between Silver Star and the city of Rexburg, established to build a city-wide open-access fiber network. The partnership completed its mainline fiber installation serving all of Rexburg. Silver Star serves as the internet service provider on the open-access network, competing alongside other providers on the same infrastructure. The project built over 19 miles of fiber throughout the city.
• Valley of the Tetons LibrariesminorGTM or Marketing PartnerSilver Star created a community spotlight video featuring Valley of the Tetons Libraries to highlight how fiber connectivity supports education, access to information, and community connections in Teton Valley.
• Idaho Falls FibercoreChannel Partner/ Reseller/ DistributorCustomers in Idaho Falls access Silver Star services through the Idaho Falls Fiber open-access network. Residents check availability, select Silver Star as their preferred provider, and sign up through the Idaho Falls Fiber website. Silver Star provides 250 Mbps fiber internet with Ultimate Wi-Fi or Standard plans through this partnership.
• AltitudefibercoreChannel Partner/ Reseller/ DistributorSilver Star services are available through Altitudefiber in several communities: Ammon, Mayfield, Rexburg, and Jackson city limits. Customers in these areas can sign up for Silver Star service via Altitudefiber's platform and website.
• Star Valley RanchcoreStrategic or Co-development PartnerSilver Star partnered with Star Valley Ranch community in Wyoming to deploy fiber internet services. Special promotional pricing ($65/month for 1 Gbps for 3 years with free installation) is available exclusively for Star Valley Ranch residents.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Direct Communications: Idaho-based regional fiber ISP serving rural and small-town markets with fiber, DSL, and managed services. Closest geographic and business-model peer to Silver Star, with comparable fiber buildout, residential/business mix, and rural telecom focus.
• All West Communications: Utah/Wyoming cooperative delivering fiber internet, phone, and managed Wi-Fi to rural mountain communities. Highly comparable in geography, customer base, and product mix (fiber, VoIP, HomeZone-style managed Wi-Fi).
• CTC (Consolidated Telecommunications Company): Rural Minnesota fiber cooperative offering fiber internet, hosted VoIP, and business services. Comparable rural telecom co-op model, fiber-led strategy, and managed services portfolio to Silver Star.
• Visionary Communications: Wyoming-based fiber and fixed wireless ISP serving rural communities across the state. Direct geographic overlap with Silver Star's Wyoming footprint and similar fiber-to-the-home buildout strategy.
• RTI Communications: Wyoming regional telecom offering fiber internet, hosted phone, and business services across similar rural mountain geographies. Closely comparable scale and product portfolio to Silver Star.

Broad incumbents

• TDS Telecom: Large US rural-focused incumbent telecom delivering fiber, broadband, and managed services across 30+ states. Comparable product portfolio but at significantly larger scale and broader geographic reach.
• Lumen Technologies: National incumbent carrier (formerly CenturyLink) offering fiber, broadband, and UCaaS to residential and enterprise customers. Operates across Silver Star's service geographies and competes in enterprise connectivity.
• Frontier Communications: Large US fiber/wireline carrier with significant rural footprint, including parts of Idaho and Wyoming. Comparable rural broadband offering but at much greater scale; emerging fiber overbuilder threat.

Emerging players

• SpaceX Starlink: LEO satellite broadband service targeting exactly the rural/underserved customer base Silver Star serves. Direct substitute for residential broadband with no local infrastructure investment required.
• Viasat: Satellite broadband provider competing for rural and remote household internet customers across the Western US. Substitutes for DSL and entry-tier fiber plans in Silver Star's territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/silverstarcom
• Instagraminstagram.com/silverstarcommunications
• Xx.com/silverstarcom
• LinkedInlinkedin.com/company/silver-star-communications_2

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silver Star Communications