What Exorigo - Upos Services does

Exorigo-Upos S.A. is a privately held Polish enterprise IT solutions provider specializing in retail technology, founded in 1992 (some sources cite 1993) and headquartered in Warsaw with a major operational hub in Gliwice. The company serves large retail chains and omnichannel retailers across Poland and Central/Eastern Europe — anchored by named customers including Auchan, Żabka (and Froo in Romania), Lidl, Carrefour, Castorama, Empik, Lovisa, LPP, Super-Pharm, Netto, and TOPAZ — acting as a strategic IT advisor and end-to-end implementation partner for store openings, omnichannel rollouts, payments, and compliance.

Its proprietary technology ecosystem is platform-plus-modules in architecture, centered on OmniCommerce for Retail, which integrates POS systems (Flex POS and a 19-solution POS portfolio), e-commerce platforms (Adobe Commerce Magento 2, Akeneo PIM, PIMBOX), payment processing (Hub Płatniczy Cloud EFT/EuroKarta EFT — Poland's only PCI P2PE-certified payment hub), fiscalization (SmartKSeF for KSeF e-invoicing, E-PARAGON+, SmartHub), electronic shelf labels (Shelf Edge, NetTickIT), loyalty management, single-queue checkout (SJK), and Business Intelligence built on Microsoft Power BI. Hardware includes proprietary fiscal printers (FP20 Online PRO, FP-T88FVA Online, UPOS-FP 20, Taurus Online) manufactured for nearly 30 years, EuroPOS and EuroPOS Mobile POS terminals, and self-checkout kiosks. Adjacent service offerings span a 400-strong field service team across 22 service offices covering 4,000+ localities, a managed 24/7 SOC (Lite and full), database optimization, Exorigo CLOUD infrastructure, MIST AI-powered WLAN, and store opening and remodeling project delivery.

Exorigo-Upos generates revenue across five streams: (i) hardware sales of proprietary fiscal printers, POS terminals, self-checkout, and electronic shelf labels; (ii) custom software development and licensing for POS, ERP, e-commerce, PIM, OMS, SSO, and BI solutions; (iii) professional IT services and project implementation including e-commerce audits, infrastructure deployment, and store openings/remodeling; (iv) managed IT services and ongoing support delivered through nationwide field service and service-desk contracts (800,700 on-site tasks and 95,500 terminal tickets in 2025); and (v) transaction-based revenue from Cloud EFT payment processing (1 billion transactions across 36,229 POS terminals in 2025, up to 5.5 million per day). Pricing is non-public and quote-based, with custom enterprise contracts negotiated directly. Distribution is exclusively through direct enterprise sales complemented by technology reseller channels (Adobe, Akeneo, Oracle, MIST, Ingenico, CrowdStrike), with wholly-owned operating subsidiaries in the UK (Pierhouse Business Solutions Ltd.), Romania (Exorigo-Upos SRL, active 9 years), Czech Republic (Organizační složka), Slovakia (UPOS SYSTEM SLOVAKIA s.r.o.), and Ukraine.

Name

Exorigo - Upos Services

Legal name

Exorigo-Upos S.A.

Website

https://exorigo-upos.pl

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

Exorigo-Upos is a privately held Polish enterprise IT solutions provider that delivers end-to-end retail technology — POS, payments (PCI P2PE-certified Cloud EFT), e-commerce, fiscalization, field service, and cybersecurity — to large retail chains such as Auchan, Żabka, Lidl, Carrefour, and Castorama across Poland, CEE, and the UK.

Ownership category

akta.pro rank

Product category

Retail IT Solutions

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Business Support Services (5614)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Management Services (8741)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), Electronic Shelf Labels (ESL) & Shelf-Edge Hardware (HDACAKAJ), ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• Retail technology solutions
• IT consulting services
• Point of sale systems
• Enterprise resource planning
• Electronic invoicing software

Headquarters

HQ city

Gliwice

HQ country

Poland

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Fiscal Printers and POS Hardware Sales: Sale of proprietary fiscal printers (UPOS-FP series, Taurus, FP20) and POS terminals, including self-checkout kiosks and electronic shelf labels. Hardware sales are a core recurring revenue stream, complemented by service and maintenance contracts.
2. Custom Software Development & Licensing: Custom POS, ERP, e-commerce (Adobe Commerce Magento 2, Akeneo PIM), SmartKSeF, and business intelligence solutions developed and licensed to enterprise retail clients. Includes Order Management Systems (OMS), Product Information Management (PIM), and single sign-on solutions.
3. Professional IT Services & Implementation: IT consulting, system integration, infrastructure deployment, e-commerce audits, and store opening/remodeling projects. Exorigo-Upos implements complex omnichannel retail projects across Poland and Europe with teams of certified engineers.
4. Managed IT Services & Ongoing Support: Long-term managed services contracts covering IT infrastructure, cybersecurity (SOC), database optimization, and cloud operations. A 400-person field service team and 22 service offices provide nationwide 24/7 support to retail clients, with 800,700 on-site tasks completed in 2025.
5. Payment Processing – Cloud EFT Hub: Transaction processing through the Cloud EFT payment hub, which processed 1 billion transactions across 36,229 POS terminals in 2025. Revenue derives from transaction volume on the proprietary P2PE-certified payment platform used by major retail chains.

Go-to-market motion4 records

Distribution channels3 records

Marketing channels8 records

Core offering

Exorigo - Upos Services is a Polish IT company that delivers consulting, custom software development, and retail technology solutions to enterprise clients, primarily large retail chains. Its offering spans omnichannel commerce platforms, point-of-sale (POS) and in-store systems, ERP implementations, electronic invoicing and receipting, electronic shelf labeling, and cloud-based payment integration, with national coverage across Poland.

Product overview

Exorigo-Upos is a Polish retail technology company providing a comprehensive ecosystem of IT solutions for large retail networks. The offering is a platform-plus-modules architecture centered on OmniCommerce for Retail, combining POS systems (Flex POS, POS Systems with 19 dedicated solutions), e-commerce platforms (Adobe Commerce Magento 2, Akeneo PIM, PIMBOX), payment processing (Hub Płatniczy Cloud EFT/EuroKarta EFT as a PCI P2PE-certified payment hub), fiscalization (SmartKSeF, E-PARAGON+, SmartHub), and electronic shelf labels (Shelf Edge). The ecosystem extends to Business Intelligence (Power BI), supply chain planning (RELEX), loyalty management, and system integrations. Hardware offerings include proprietary fiscal printers (FP20, FP-T88FVA, UPOS-FP 20, Taurus), self-service checkout kiosks (SCO), EuroPOS terminals, and electronic shelf labels. Service offerings span field service with 400+ technicians and 22 offices nationwide, POS terminal servicing, service desk, cybersecurity (SOC Lite, full SOC with SIEM/SOAR, EDR), database optimization, and IT infrastructure (Exorigo CLOUD, MIST wireless). The company operates across Poland, UK, Romania, Czech Republic, Slovakia, and Ukraine.

Differentiator

Problem solved

Functional benefit

Brands

• Exorigo CLOUD: Company's proprietary cloud solution offering virtual servers for development, production, testing, and database environments.
• Cloud EFT
• SmartKSeF
• SmartHub
• Flex POS
• OmniCommerce for RETAIL
• Retail Technology Hub

Products and services

• OmniCommerce
• SmartKSeF
• E-PARAGON+
• Shelf Edge
• SmartHub
• Flex POS System
• POS Systems
• ERP Systems
• Hub Płatniczy Cloud EFT
• IT Consulting and Custom Development

Quantifiable outcome

• 1 billion transactions processed in 2025 through Cloud EFT hub
• +7 more outcomes

Named customers15 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability3 records

Feature18 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Adobe (Adobe Commerce Magento 2)coreTechnology or IntegrationExorigo-Upos is an official partner for Adobe Commerce Magento 2 implementations, providing e-commerce platform deployment, hosting, maintenance, and migration services for retail clients in Poland and CEE. The partnership is a core component of Exorigo-Upos's e-commerce offering.
• Akeneo (Product Information Management)coreTechnology or IntegrationExorigo-Upos is an official Akeneo partner for PIM (Product Information Management) implementations, helping retailers centralize and manage product data across omnichannel platforms. A notable implementation includes PIM for eobuwie.pl.
• Oracle (Oracle Hyperion)coreTechnology or IntegrationExorigo-Upos implements and supports Oracle Hyperion financial planning and controlling systems for enterprise clients. The Auchan Polska implementation is a flagship example, transforming financial reporting and planning across the retailer's operations.
• Ingenico (Payment Terminals)coreTechnology or IntegrationIngenico supplies payment terminals (PIN Pads, Self 2000) integrated with Exorigo-Upos's Cloud EFT payment hub. Ingenico Lane 3000 PIN Pads were deployed for the Lidl P2PE implementation. The partnership enables Exorigo-Upos to offer certified payment hardware to its retail clients.
• eService (Payment Terminal Distribution)minorChannel Partner/ Reseller/ DistributoreService supplied Ingenico Lane 3000 PIN Pads for the Lidl P2PE implementation in partnership with Exorigo-Upos.
• MIST (AI WLAN Technology)coreTechnology or IntegrationExorigo-Upos resells and implements MIST wireless networking solutions, which are positioned as a Leader in Gartner's Magic Quadrant for Wireless LAN. MIST uses AI to analyze network data, detect anomalies, and predict issues. The solution has been validated by the world's largest retail chain.
• PCI Security Standards Council (P2PE)coreTechnology or IntegrationExorigo-Upos's Cloud EFT payment hub is the only Polish solution with PCI P2PE (Point-to-Point Encryption) certification from the PCI Security Standards Council, enabling secure card payment processing for retailers.
• Kingfisher Group (Parent of Castorama)coreStrategic or Co-development PartnerExorigo-Upos collaborates with Kingfisher's international IT team for Castorama Polska's technology projects, including the centralized ordering system and Master Data migration, requiring coordination across Exorigo-Upos, Castorama PL, and Kingfisher group.
• Żabka GroupcoreStrategic or Co-development PartnerLong-standing strategic partnership with Żabka Group (Poland's largest convenience retailer, 11,000+ stores) extended to support the Froo brand expansion into Romania, with Exorigo-Upos providing the full suite of store IT, service, and implementation services.
• Auchan PolskacoreStrategic or Co-development PartnerMulti-year comprehensive technology partnership covering POS, e-commerce, financial systems (Oracle Hyperion), SmartKSeF e-invoicing, PCI DSS audits, Cloud EFT payment hub, and store openings. Auchan and Exorigo-Upos have collaborated since Auchan's entry into Poland, including the Real store acquisition and rebranding (2014–2016).

Scale indicators17 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Diebold Nixdorf: Global provider of retail POS hardware, software, and services to enterprise retailers and banks. Directly comparable as a multi-vendor retail-technology integrator with proprietary hardware, software, and managed services — overlapping with Exorigo-Upos's POS, payments, and field-service model at a much larger scale.
• Manhattan Associates: Provider of supply chain, inventory, and omnichannel commerce software for enterprise retailers and brands. Comparable as a platform vendor whose solutions (including supply chain planning and OMS) Exorigo-Upos implements and complements with POS, payments, and field service.
• Flooid: Retail POS platform vendor serving enterprise grocers, convenience, and specialty retailers globally. Closely aligned with Exorigo-Upos's Flex POS and OmniCommerce retail platform offering, serving a similar enterprise retail customer base.
• GK Software (SAP Customer Experience): Specialist in retail POS and store solutions, now part of SAP. Directly comparable to Exorigo-Upos's POS and omnichannel software stack, particularly for large-format and grocery retailers in Europe.
• Aptos: Provider of unified commerce, POS, CRM, and merchandise planning software for specialty and general merchandise retailers. Comparable enterprise-retail software footprint to Exorigo-Upos's OmniCommerce platform.

Broad incumbents

• Asseco Poland: Largest Polish IT company serving banking, retail, and public-sector clients across CEE. Operates in the same Polish enterprise IT services market as Exorigo-Upos but with a much broader portfolio beyond retail.
• Comarch: Polish-headquartered IT services and software vendor with retail, ERP, and loyalty offerings across CEE. Comparable as a Poland-rooted enterprise IT player with overlapping retail vertical depth.
• Capgemini: Global IT services and consulting firm with a large retail and consumer products practice. Competes with Exorigo-Upos for large omnichannel transformation mandates in Poland and CEE, especially with global retail clients.

Regional players

• Tietoevry: Nordic-headquartered IT services and software vendor serving retail, banking, and public sector across Northern Europe. Comparable in offering (retail IT services, payments, managed services) but operates in a different geography with limited Poland overlap.

Others

• RELEX Solutions: Provider of supply chain planning and retail optimization software, implemented by Exorigo-Upos for clients like Auchan. Adjacent ecosystem partner rather than direct competitor, but represents the supply-chain software category that Exorigo-Upos resells and integrates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/grupaexorigoupos
• LinkedInlinkedin.com/company/exorigo

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exorigo - Upos Services