What Flooid does

Flooid is a UK-based SaaS provider of a composable unified commerce platform serving large enterprise retailers across grocery, fuel & convenience, fashion, pharmacy, department store, specialty, discount, and travel retail verticals. The platform is built on a cloud-native, API-first architecture deployed on Google Cloud, federating items, prices, promotions, orders, payments, and receipts through a single commerce engine across fixed POS, mobile POS, self-checkout, convertible lanes, and scan-and-go touchpoints. Supporting modules include the Loss Prevention Engine (configurable rules-based transaction monitoring), Personalised Offers, Flooid Empower (associate enablement), Mobile Stock and Inventory, Payment Gateway, Fiscalisation, and Flooid Insights (AI-driven dashboards powered by Xiatech Xfuze). The platform is pre-integrated with 80+ technology partners including Adyen, Microsoft, Google, Planet, Suse, FreedomPay, Toshiba, HP, Diebold Nixdorf, and Cust2Mate, and is natively integrated with parent company Glory Global Solutions' CI-100X cash recycling hardware through Flooid1 cash office software.

Flooid monetises through enterprise SaaS subscriptions (recurring licensing of the unified commerce platform and its modules), managed services (24×365 service desk, proactive monitoring, cloud infrastructure), and professional services (implementation, deployment, and change management). Distribution is exclusively through direct enterprise field sales targeting global retailers, supported by co-selling with tier-1 technology partners and strategic implementation partners (e.g., Accenture). The company operates from a global headquarters in Birmingham (UK), with regional hubs in Cincinnati (North America), Paris (France), and Sydney (Australia-Pacific), serving customers in 19+ countries. Named enterprise customers include Waitrose, John Lewis Partnership, M&S, Pick n Pay, Walgreens, Woolworths, Hudson Group, Dollar General, Primark, PVH Corp., B&M, Giant Tiger, David Jones, Applegreen, Waterstones, Bass Pro Shops, and The Children's Place. Flooid is wholly owned by Glory Global Solutions, a strategic operating company in retail cash handling and technology, and has been building retail commerce technology for over four decades, processing billions of transactions annually across hundreds of thousands of touchpoints.

Name

Flooid

Legal name

Flooid Holdings Limited

Website

https://flooid.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Flooid is a UK-based SaaS provider of a composable unified commerce platform that federates items, prices, promotions, orders, and payments across POS, self-checkout, mobile, and digital touchpoints, serving large enterprise retailers across grocery, fuel, fashion, pharmacy, and specialty verticals in 19+ countries, and is wholly owned by Glory Global Solutions.

Ownership category

akta.pro rank

Product category

Unified Commerce Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Unified commerce platform
• Retail point of sale
• Self-checkout systems
• Retail managed services
• Retail payment gateway

Headquarters

HQ city

Coventry

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Flooid operates as a SaaS provider of a composable unified commerce platform. Retailers pay for access to the platform with configurable experience endpoints. Revenue is derived from subscription-based licensing of the platform with associated managed services, professional services, and cloud infrastructure.
2. Managed Services: Proactive monitoring, management, and operational support of client retail commerce systems, including cloud infrastructure, endpoint management, and 24/365 service desk — typically bundled with the SaaS platform subscription.
3. Professional Services: Implementation, deployment, and change management consulting services spanning from initial workshops through pilot to full rollout.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Flooid provides a cloud-native, composable unified commerce SaaS platform that federates all retail data—including items, prices, promotions, orders, and payments—across every channel through a single commerce engine. The platform supports multiple POS endpoint experiences (fixed POS, mobile POS, self-checkout, convertible lanes, scan-and-go) and is pre-integrated with 80+ technology providers, enabling retailers to deploy consistent, personalised shopping experiences across stores and digital channels. Recurring revenue is generated through platform subscriptions bundled with managed services, professional services, and cloud infrastructure.

Product overview

Flooid is a SaaS provider of a composable unified commerce platform anchored by a portfolio of innovative point-of-sale endpoint experiences. The platform consists of the Flooid Unified Commerce Platform (the core engine) supporting multiple experience touchpoints including Flooid Point-of-Service, Flooid Self-Checkout, Flooid Mobile POS, and Flooid Personalised Offers, all connected through the same unified data layer. Operational solutions include Flooid Empower for associate enablement, Flooid Loss Prevention Engine for real-time fraud detection, Flooid Insights for analytics, and Flooid Mobile Stock and Inventory for inventory management. Payment capabilities are handled through Flooid Payment Gateway and Flooid Fiscalisation for compliance. The platform is complemented by managed services (Flooid Managed Services, Professional Services, Cloud Infrastructure Services, and Service Desk). Flooid1 cash office software provides back office cash management integrated with the platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Flooid Unified Commerce Platform Cloud-native, composable SaaS platform that federates all retail data including items, prices, promotions, orders, payments, and more, ensuring consistency across every channel. Connects selling touchpoints across retail channels with a single commerce engine and is pre-integrated with 80+ technology providers.
• Flooid Managed Services Proactive monitoring and management of retail commerce systems, delivering high availability, system uptime, cloud optimization, and endpoint security management 24/365 for retail enterprise clients.
• Flooid Professional Services Implementation, deployment, and support services covering project planning, configuration, testing, pilot, and full implementation of Flooid's unified commerce platform for retail enterprise clients.
• Flooid Cloud Infrastructure Services Pay-as-you-go cloud services aligned with retail business strategy, enabling transformation and growth at retail pace, leveraging Google Cloud Platform for scalability, resilience, and high availability.
• Flooid Service Desk 24x365 service desk providing first-line through third-line support, incident and problem management, and committed first-time fixes for customer-facing staff and back office teams.
• Flooid Point-of-Service Point-of-service terminal solution providing a continuous user experience regardless of systems, with a consolidated business view covering all channels and stores for enterprise retailers.
• Flooid Self-Checkout Self-service checkout solution enabling customers to scan and pay for purchases at self-checkout lanes, on mobile devices, or using handheld scanners provided in-store.
• Flooid Mobile POS Mobile point-of-sale solution enabling retail associates to provide personalized service, eliminate queues, and maximize upselling opportunities across the store floor.
• Flooid Loss Prevention Engine Real-time transaction monitoring system with a configurable rules engine detecting suspicious behavior at self-checkout and POS terminals, identifying potential fraud and shrinkage to enable discreet team intervention.
• Flooid Insights Data platform delivering comprehensive, flexible access to retail data and insights with interactive AI-driven dashboards, connecting first-party and third-party transaction and system data for informed business decisions.
• Flooid Payment Gateway Cloud-native single connection for fast, seamless payments integrating multiple payment providers through a single, native cloud connection, enabling payment integration across all retail channels.
• Flooid1 Cash Office Software Back office cash management software integrated with Glory CI-100X cash recycling devices for complete cash flow management and detailed reporting to monitor cash discrepancies in retail operations.
• Flooid Empower Associate enablement application transforming store operations by enabling staff to monitor and resolve issues on self-checkout terminals remotely and in real time from mobile devices.
• Flooid Personalised Offers Promotional engine delivering optimal offers at the right moment to the right customer across all channels, increasing purchase frequency, basket size, and engagement on new sales channels.
• Flooid Fiscalisation Fiscal compliance solution combining POS integration with the expertise of leading fiscal partners to simplify compliance for international retail expansion.
• Flooid Mobile Stock and Inventory Real-time retail inventory visibility and efficient in-store stock operations, providing instant stock access enabling retailers to improve operational efficiency and customer experience.

Quantifiable outcome

• Over 20 years of continuous partnership with Waitrose, demonstrating long-term client retention and platform reliability.
• +2 more outcomes

Named customers17 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration40 records

AI capability10 records

Feature12 records

Partnerships

21 partnerships are on record, tiered flagship / core, core and minor.

• Xiatechflagship / coreStrategic or Co-development Partner · 5 June 2026Flooid and Xiatech signed a global strategic partnership to help retailers unlock the power of data, insights, and AI. Xiatech's Xfuze — the world's first AI-powered composable integration, data management, data orchestration, analytics and Agentic AI platform — is being integrated with Flooid's platform. The result is Insights Dashboards powered by Xfuze delivering real-time intelligence and AI-driven insights to retail clients.
• PlanetcoreTechnology or Integration · 22 May 2026Flooid and Planet expanded their partnership from existing Order Management System (OMS) integrations into omni-channel payments. Planet's payment processing, currency services, and global financial integrations are now integrated with Flooid's unified commerce platform, enabling seamless checkout experiences across in-store and digital channels.
• Glory Global Solutionsflagship / coreOEM/ Whitelabel/ Licensing Partner · 16 February 2026Glory Global Solutions is the parent company and sole owner of Flooid. As part of the 2026 Waitrose partnership renewal, Glory is implementing 285 CI-100X back office cash recycling devices across Waitrose's UK store network, fully integrated with Flooid's software solutions. This represents a deeply embedded hardware-software partnership where Flooid's Flooid1 cash office software is natively integrated with Glory's cash recycling hardware.
• Waitrose & Partnersflagship / coreOthers · 16 February 2026Waitrose extended its partnership with Flooid for another five years in February 2026, continuing a relationship spanning 20 years. The deal covers Flooid's unified commerce platform and POS solutions across the UK store network, with Glory installing 285 CI-100X cash recycling devices integrated with Flooid1.
• Adyenflagship / coreTechnology or IntegrationAdyen is a key payment technology partner integrated with Flooid's unified commerce platform, enabling seamless payment processing across all retail touchpoints through a single cloud-native connection.
• Microsoftflagship / coreTechnology or IntegrationFlooid leverages Microsoft technologies within its platform ecosystem and collaborates with Microsoft on integrated retail solutions. Flooid's platform integrates with Microsoft's cloud infrastructure and enterprise tools.
• Googleflagship / coreTechnology or IntegrationFlooid is deployed on Google Cloud Platform, and the companies collaborate as Google Cloud partners. Flooid is listed in Google's partner finder as a certified unified commerce platform provider.
• SusecoreTechnology or IntegrationSuse provides open-source infrastructure software integrated with Flooid's platform. Since 2008, the two companies have worked together on projects for major supermarkets, convenience stores, and FMCG businesses in the UK, South Africa, Canada, the US, and Europe.
• DeliverectcoreTechnology or IntegrationDeliverect is integrated with Flooid's platform to enable food delivery and restaurant operations management within the unified commerce ecosystem, supporting retailers with foodservice operations.
• FreedomPaycoreTechnology or IntegrationFlooid announced a strategic partnership with FreedomPay to expand global reach. The collaboration aims to enhance merchant profitability, create perfectly anticipated customer journeys, and optimise operations at global scale through combined payment and commerce technology.
• Cust2MatecoreTechnology or IntegrationCust2Mate transforms standard shopping carts into smart, AI-driven in-store touchpoints with real-time checkout, personalised engagement, and actionable data. Integrated with Flooid's unified commerce platform, Cust2Mate enables retailers to bridge digital and physical retail, with Flooid exhibiting alongside Cust2Mate at EuroShop and RTS 2026.
• TransactionTreecoreTechnology or IntegrationTransactionTree provides digital receipt and post-purchase customer engagement platform integrated with Flooid's unified commerce solution. The partnership enables retailers to access transaction data across all channels, deliver personalised post-purchase communications, and strengthen loyalty and lifetime value.
• AcreleccoreTechnology or IntegrationAcrelec is Flooid's sister company, bringing flexible mobile order and pay capabilities to the connected retail ecosystem. Acrelec's solutions enable mobile and kiosk-based ordering for foodservice areas, concessions, and grab-and-go zones, integrated with Flooid's platform for end-to-end commerce experiences.
• BoxteccoreTechnology or IntegrationBoxtec provides POS hardware integrated with Flooid's commerce platform. The partnership delivers proven, seamless hardware-software operation through common operating systems and Intel controller technology, supporting thousands of POS endpoints across multiple verticals and international markets.
• PCIminorOthersPCI (not further specified in source) appears in Flooid's partner ecosystem listings.
• ToshibacoreTechnology or IntegrationToshiba is listed as a technology partner integrated with Flooid's unified commerce platform for retail POS hardware.
• VerifonecoreTechnology or IntegrationVerifone is listed as a payment hardware partner integrated with Flooid's unified commerce platform.
• IngenicocoreTechnology or IntegrationIngenico is listed as a payment technology partner integrated with Flooid's unified commerce platform.
• HPcoreTechnology or IntegrationHP provides retail POS hardware integrated with Flooid's platform through the partner ecosystem.
• Diebold NixdorfcoreTechnology or IntegrationDiebold Nixdorf is listed as a technology partner providing retail hardware integrated with Flooid's unified commerce platform.
• BSIminorOthersBSI is listed as a partner providing standards, compliance, and certification services within Flooid's partner ecosystem.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• NCR Voyix: NCR Voyix is one of the largest global providers of unified commerce, POS and retail technology solutions to enterprise retailers. It directly competes with Flooid across grocery, convenience and fuel retail with its cloud-native platform and managed services, and operates at significantly larger scale.
• Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions is a major provider of retail POS hardware and integrated commerce software for grocery, convenience and specialty retailers worldwide. It competes head-to-head with Flooid in fixed POS and self-checkout, with deep tier-1 retailer relationships comparable to Flooid's.
• Diebold Nixdorf: Diebold Nixdorf is a global provider of retail and banking hardware-software commerce solutions, including POS, self-checkout and branch banking. It is listed as a Flooid technology partner and competes in the same enterprise POS and unified commerce space for major retailers.
• Aptos: Aptos is a private equity-backed provider of unified commerce, POS and merchandise management software for specialty and grocery retailers. It competes directly with Flooid's composable platform in mid-to-large enterprise retail verticals, with comparable customer base and SaaS-led GTM motion.
• Cegid: Cegid is a European-headquartered provider of cloud retail and POS solutions for fashion, specialty and SMB retail. It competes with Flooid particularly in the EMEA market with comparable omni-channel and unified commerce capabilities, though it skews more toward mid-market retailers.

Broad incumbents

• Manhattan Associates: Manhattan Associates (Manhattan Active Omni) is a leading supply chain and omnichannel commerce platform serving large enterprise retailers, with comparable unified order management and store inventory capabilities to Flooid's composable platform, but operating at broader scale across the retail value chain.
• Oracle Retail: Oracle Retail is the retail-industry division of Oracle, offering merchandise operations, inventory and commerce platforms. It competes with Flooid for large enterprise retailers looking to consolidate onto a single back-office suite, though it is a much broader incumbent than Flooid's composable offering.

Emerging players

• NewStore: NewStore is a cloud-native, mobile-first omnichannel POS and order management platform targeting specialty and fashion retailers. It represents a more emerging cloud-native competitor to Flooid's composable architecture in the fashion and specialty retail segment.

Others

• Adyen: Adyen is a global payments platform listed as a flagship Flooid technology partner and integrated with Flooid Payment Gateway. It is an adjacent ecosystem participant rather than a direct POS competitor, but its expanding commerce-adjacent capabilities make it thematically comparable in the unified retail stack.
• Acrelec: Acrelec is Flooid's sister company under Glory Global Solutions, providing kiosk, digital signage and mobile order-and-pay solutions for foodservice, QSR and retail environments. It is ecosystem-adjacent rather than a direct competitor, but is closely comparable in target vertical and customer overlap with Flooid.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/makeitflooid

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flooid