What MICA Information Systems does

MICA Information Systems, Inc. is a privately held value-added reseller and healthcare IT services provider founded in 1979 and headquartered in Winston-Salem, North Carolina. The company sells, customizes, implements, and supports the Meditab IMS (Intelligent Medical Software) platform — an ONC-certified, single-database electronic health record and practice management suite — for medical practices throughout the continental United States. Its flagship offering is complemented by 30+ specialty-specific clinical content modules (covering cardiology, dermatology, audiology, podiatry, mental health, orthopedics, and others), a patient engagement ecosystem (IMSGo mobile provider app, IMS Patient Care Portal, IMS Patient App, InTouch, OnArrival self check-in, Appointment Booking, IMS Fax Cloud), an integrated telehealth module (IMS Televisit), and outsourced billing/RCM, cloud hosting, IT hardware, and practice consulting services.

The business operates on a hybrid revenue model: recurring subscription licensing for the EHR/PM suite, professional services for outsourced billing and coding, managed services for revenue cycle management and cloud data hosting, and hardware resale plus ad-hoc consulting for practice transitions and "EMR Rescue" work. Go-to-market is direct sales (field and inside) with a 1-800 line, free demos, video demos, and specialty-specific landing pages on micamedical.com. MICA's customer base spans solo practitioners, multi-physician groups, and multi-location clinics, with case-study accounts including Hearts for Hearing (40+ providers, 80+ users in audiology), a 6-provider dermatology practice, and a 5-office allergy practice operating with MICA for over 20 years.

Ownership remains with the three partners who run the business — Jim Price (President & CEO), Gary Hauser (Executive Vice President), and Scott Yingling (VP of Sales & Implementation) — and the company has no disclosed institutional investors, funding rounds, acquisitions, or subsidiaries, operating as a focused, sub-scale regional healthcare-IT specialist.

Name

MICA Information Systems

Legal name

MICA Information Systems, Inc.

Website

https://micamedical.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

MICA Information Systems is a value-added reseller of Meditab's IMS EHR and Practice Management Suite, serving U.S. medical practices across 30+ specialties with software licensing, outsourced billing/RCM, IT hardware, and cloud hosting services.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management / Electronic Health Records (EHR) Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ), Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

Keywords

• Electronic health records
• Medical practice management
• Revenue cycle management
• Medical billing services
• Specialty EHR software

Headquarters

HQ city

Winston Salem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR/Practice Management Software Licensing: Sale and licensing of IMS (Intelligent Medical Software) fully-certified EHR and Practice Management Suite. Software is customized for individual practice needs and specialties.
2. Medical Billing Services: Outsourced medical billing and coding services with over 20 years of experience. Services include claims follow-up, revenue cycle management, and month-end reports/analytics. Dedicated account manager provided.
3. Revenue Cycle Management: End-to-end billing solution where MICA works denials so clients don't have to. Includes accounts receivable tracking and automated data entry.
4. IT Hardware & Network Services: Hardware support and network services for medical office technology infrastructure.
5. Cloud-Based Data Hosting & Backup: Cloud-based data hosting and backup services for practices utilizing IMS software.
6. Interim Staff & Practice Consulting: Temporary staff augmentation and practice management consulting services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

MICA Information Systems resells, customizes, implements, and supports the Meditab IMS (Intelligent Medical Software) — a fully-certified, ONC-certified EHR/Practice Management Suite — for U.S. medical practices. The core offering is bundled with outsourced Medical Billing and Revenue Cycle Management services, specialty-specific clinical templates for over 30 medical specialties, IT hardware and network support, cloud-based data hosting, and practice consulting for practices transitioning from other EHRs.

Product overview

MICA Information Systems provides the Meditab IMS (Intelligent Medical Software) Practice Management/EHR Suite—a fully-integrated, single-database electronic health records and practice management platform. The core offering is complemented by specialty-specific EHR modules for over 30 medical specialties, patient engagement tools including IMSGo mobile app, IMS Patient Care Portal, IMS Patient App, InTouch engagement tool, and patient self-service applications (OnArrival check-in, Appointment Booking System). Additional modules include IMS Televisit telehealth, IMS Fax Cloud, and outsourced Medical Billing/Revenue Cycle Management services. The platform operates as a value-added reseller of Meditab IMS and is ONC-certified and HIPAA-compliant.

Differentiator

Problem solved

Functional benefit

Brands

• IMS (Intelligent Medical Software): The company's flagship fully-certified EHR and Practice Management software suite that provides specialty-specific electronic health records, practice management, billing, and patient engagement solutions for medical practices.

Quantifiable outcome

• One ENT practice received $11,760 from CMS for Meaningful Use, Phase 2 submission
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core and reference customer.

• MeditabcoreTechnology or IntegrationMeditab is the technology provider for IMS (Intelligent Medical Software), the core EHR/Practice Management Suite. MICA Information Systems serves as a value-added reseller of Meditab IMS, providing customization, implementation, and support services. MICA has been a reseller since after decades of working with their own legacy software and various other EMRs.
• Hearts for Hearingreference customerOthersHearts for Hearing is a customer case study demonstrating IMS implementation for audiology and speech language pathology. Practice established in 2003 in Oklahoma City with 40+ providers and 80+ users. Successfully implemented IMS for practice management, EHR, and billing with documented outcomes including improved efficiency and productivity.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• athenahealth: Cloud-based EHR, practice management, and revenue cycle platform serving ambulatory practices and health systems. Comparable as a vertically integrated competitor with EHR + RCM that MICA's combined offering competes against.
• NextGen Healthcare: Large ambulatory EHR/PM vendor serving small practices through enterprise health systems. Comparable as a competing specialty-capable EHR with billing and patient engagement tools, though at greater scale.
• eClinicalWorks: One of the largest ambulatory EHR vendors in the US, with practice management, billing, and patient engagement. Comparable as a competitor serving physician practices with integrated EHR/PM/RCM.

Direct peers

• Practice Fusion: Cloud-based EHR for independent practices, now owned by Veradigm. Comparable as a competing ambulatory EHR aimed at small and mid-sized physician offices across multiple specialties.
• AdvancedMD: Cloud EHR, PM, and RCM suite focused on independent medical practices. Comparable as a direct competitor for small-to-mid specialty practices wanting integrated software + outsourced billing.
• CureMD: Offers EHR, practice management, and medical billing services with specialty templates. Comparable as a smaller integrated EHR+RCM vendor targeting specialty physician practices similar to MICA's installed base.
• Greenway Health: Provides ambulatory EHR and practice management software to specialty and multi-specialty practices. Comparable as a competitor targeting the same specialty-physician segment with certified EHR, PM, and revenue cycle offerings.
• Meditab Software: Meditab is the developer of the IMS EHR/PM platform that MICA resells. It is directly comparable as the underlying technology provider whose product MICA customizes and supports for end customers.
• Kareo (Tebra): Kareo (now part of Tebra) provides cloud EHR, practice management, and billing services to independent practices. Comparable as a direct competitor for solo and small-group specialty practices, with similar software-plus-billing go-to-market.

Emerging players

• DrChrono: Mobile-first EHR/PM platform with integrated billing and patient engagement tools. Comparable as an ambulatory EHR competitor with a different delivery model (mobile/cloud-native) targeting small specialty practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/MICAMedical

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MICA Information Systems