Energy Angels

What Energy Angels does

Energy Angels Group Ltd is a UK-based B2B service provider, founded in 2006 and headquartered in Wolverhampton, that delivers void energy management services to social landlords including housing associations, local councils, and local authorities across England. The company's core proposition is to coordinate gas, electricity, smart meter, and debt management for properties during void periods between tenancies, handling supplier identification, change of supply, occupancy data updates, prepayment meter RTI (debt reset code) distribution, and power restoration. The service is provided free of charge to social landlords; revenue is generated through transaction fees paid by an energy supplier panel for change of supply, change of occupancy data, and smart meter installation events, creating a two-sided ecosystem anchored by an Energise Portal hosted on Amazon Web Services that integrates in real time with UK national energy databases.

The Energise Portal is the proprietary technology platform underpinning the service, providing ticket management, SLA tracking, reporting dashboards, and 24/7 self-service access for landlord partners. Energy Angels was the first company in the social housing sector to launch a 4-hour SLA (November 2017), later improved to a 1-hour SLA, and backed by an SLA payment guarantee (June 2018) in which the company pays clients if service levels are not met. Additional products include in-house PayPoint-enabled RTI code distribution with next-day delivery, smart meter installation coordination, and resident-facing energy clinics (including mobile clinics via an Energy Assistant VW ID Buzz deployed December 2024). The proprietary stack is complemented by integrations with HubSpot (marketing automation), Google Analytics, Hotjar, and Wordfence, and verified-customer feedback via Feefo since January 2024.

Energy Angels goes to market through a sales-led motion with dedicated account managers and business development staff targeting enterprise and government social landlord buyers, supported by industry event presence (Housing 2024, HOMES UK 2024, Housing Innovation Show 2025 as headline partner) and regional brand visibility via Wolverhampton Wanderers F.C. sponsorship. The company has scaled from approximately 200,000 properties under management in 2011 to over 1,000,000 across 60+ landlords as of July 2022, with a stated 2 million target. The firm is privately held, bootstrapped without external institutional investment, and led by founder Lewis Taylor (Owner and Founder) alongside CEO Max Turner (appointed October 2025), Operations Director Ash Burd, and HR Director Trish, supported by a team in the 11-50 employee range. Recent recognition includes the Most Innovative Supplier award at the Housing Innovation Awards (2025) and a shortlisting for the Housing Digital Innovation Awards 2026.

Name

Energy Angels

Legal name

Energy Angels Group Ltd

Website

https://energyangels.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Energy Angels is a UK-based B2B service provider that manages gas, electricity, smart meters, and debt resolution for social landlords during property voids. The service is free to landlords and revenue is generated via transaction fees from an energy supplier panel, supported by the proprietary Energise Portal.

Ownership category

akta.pro rank

Product category

Social Housing Energy Management

NAICS

Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Customer Energy Engagement (In-Home Displays, Portals, Usage Insights) (EUADAFAH)

akta.pro secondary industry

Home Energy & EV Charging (HEMS, Smart Meters, Batteries, Chargers) (HSAPAQAF)

Keywords

• Void energy management
• Social housing utilities
• Energy supplier services
• Prepayment meter support
• Housing association energy

Headquarters

HQ city

Wolverhampton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Energy Supplier Transaction Fees: Energy suppliers on Energy Angels' panel pay transaction fees for services including change of supply, change of occupancy data, and smart meter installations. This allows Energy Angels to offer their complete void energy management service free of charge to social landlords.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Energy Angels provides void energy management services for UK social housing landlords, coordinating the supply of gas, electric, and water during property void periods via its proprietary Energise portal. The service is offered free of charge to social landlords, with revenue earned through transaction-based fees from energy suppliers for changes of supply, occupancy data provision, and smart meter installations. Supporting offerings include smart meter installations, an in-house PayPoint-based RTI (Reconnection Top-Up Instruction) service, and face-to-face resident energy clinics.

Product overview

Energy Angels offers a unified void energy management service for social landlords, centered on the proprietary Energise Portal platform. The core service coordinates energy supply management during property void periods, including supplier communication, debt resolution, power restoration, and smart meter installations. Additional services include an in-house RTI code collection service via PayPoint, and resident energy clinics. The Energise Portal serves as the central hub connecting all service components, with an SLA guarantee of 1-hour response and 4-hour resolution.

Differentiator

Problem solved

Functional benefit

Brands

• Energise: Proprietary portal managing energy for social housing services, including void energy management, ticket tracking, and reporting for social landlords.

Quantifiable outcome

• Free void energy credit and standing charges worth up to £95 per void
• +3 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered minor, core and flagship.

• UtilitaminorStrategic or Co-development Partner · 1 August 2015Trialed void energy partnership with Utilita in August 2015 while maintaining impartiality for residents. This was an early strategic relationship in the void energy management space before Energy Angels developed their multi-supplier panel approach.
• OVO EnergyminorStrategic or Co-development PartnerCollaborated with OVO Energy on behaviour-led digital interventions to address energy debt cycles. Ash Burd, Operations Director, joined Callum Stanley from OVO to present at Housing Innovation Show 2026 on Breaking Energy Debt Cycles with Behaviour-Led Digital Interventions.
• Amazon Web Services (AWS)coreTechnology or IntegrationEnergise platform is hosted with Amazon Web Services, providing cloud infrastructure for the proprietary portal managing all void energy services, SLA tracking, and reporting.
• PayPointcoreTechnology or IntegrationIn-house PayPoint integration enables pre-programming of keys and cards for debt reset codes (RTIs), sent by next-day delivery to housing teams. Reduces engineer trips and enables rapid resolution of prepayment meter debts.
• Wolverhampton Wanderers F.C.flagshipGTM or Marketing PartnerMain sponsor of women's team and official partner of men's team since August 2019. Became official energy partner for men's team in September 2020 while maintaining women's team sponsorship. Provides brand visibility in West Midlands region.
• Energy Supplier PanelcoreChannel Partner/ Reseller/ DistributorMulti-supplier panel of energy suppliers provides transaction fees for services including change of supply, change of occupancy data, and smart meter installations. Allows Energy Angels to offer free service to social landlords while generating revenue from supplier partnerships.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• PayPoint: PayPoint is a UK payments and energy services network that handles prepayment meter top-ups, debt reset codes (RTIs), and bill payment infrastructure for energy suppliers. It is comparable to Energy Angels because it sits in the same UK energy-supplier payments stack and is integrated into Energy Angels' RTI service offering.
• Northgate Public Services: Northgate Public Services provides software solutions for UK housing providers and local authorities, including housing management and tenant-facing platforms. It is comparable to Energy Angels because it targets the same social landlord buyer with workflow software that touches tenant turnover and property data.
• Fixflo: Fixflo provides repairs and maintenance workflow software to UK social landlords and letting agents. It is comparable to Energy Angels because both offer workflow SaaS aimed at property managers handling tenant-turnover-adjacent tasks and compete for the same technology budgets at housing associations.
• Aareon UK: Aareon UK provides housing management software platforms for UK social landlords, including CRM, asset management and tenant-facing portals. It is comparable to Energy Angels because both sell SaaS workflow tools that digitise social housing operations and serve the same housing association and council customer base.
• MRI Software (housing): MRI Software delivers housing management and property solutions for social and private landlords in the UK, including repairs, lettings and tenant engagement modules. It is comparable to Energy Angels because it competes for the same digital workflow budget at housing associations and local authorities.
• Plentific: Plentific is a property services platform connecting landlords, residents and trades for repairs, maintenance and compliance workflows. It is comparable to Energy Angels because both serve UK social landlords with workflow SaaS that links landlords to operational tasks (in their case repairs/maintenance, in Energy Angels' case void energy).
• Civica UK (Housing): Civica supplies software and outsourcing services to UK social landlords and local government, including housing management, revenues and benefits, and tenant-facing services. It is comparable to Energy Angels because it operates in the same social housing SaaS market and addresses workflow pain points for the same enterprise buyers.

Broad incumbents

• OVO Energy: OVO Energy is a major UK energy supplier engaged in behaviour-led digital interventions around energy debt and prepayment customers. It is comparable to Energy Angels because OVO is a named collaboration partner on Energy Angels' debt-cycle interventions and a contributor to the supplier panel that funds the service.
• Utilita: Utilita is a UK energy supplier with a strong focus on prepayment customers and social/affordable housing. It is comparable to Energy Angels because Utilita is part of the energy supplier panel that funds Energy Angels' service and because Utilita trialled its own void energy partnership with Energy Angels in 2015.
• British Gas: British Gas is the UK's largest energy supplier and a major provider of energy services to residential and social housing customers. It is comparable to Energy Angels because British Gas sits on the energy supplier panel that generates Energy Angels' transaction-fee revenue and serves the same end-tenants.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/energyangelsuk
• Facebookfacebook.com/EnergyAngelsUK
• LinkedInlinkedin.com/company/energyangelsuk
• Instagraminstagram.com/energyangelsuk

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Energy Angels