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artegic

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uuid000g8rk

Namestring
artegic
Websiteurl
artegic.com
Company typeenum
Private
Founded yearint
2005
Descriptiontext

artegic, operating through its ELAINE technologies GmbH subsidiary as the "Elaine" customer engagement platform, is a Bonn, Germany-headquartered B2B SaaS provider of marketing automation and omnichannel customer engagement solutions for medium-to-large European enterprises. Founded in 2005 and operating with 51-100 employees under Main Capital Partners institutional ownership since December 2016, the company explicitly positions its offering as GDPR-native and purpose-built for the AI-first era across regulated industries including retail/e-commerce, finance/insurance, automotive, loyalty, and media.

The platform architecture is organized into three core modules — Elaine Engage (omnichannel message delivery across email, landing pages, in-app, mobile push, and SMS), Elaine Automate (marketing automation with a real-time trigger engine, workflow orchestration, and distributed marketing), and Elaine Connect (transactional messaging hub and Customer Engagement CDP integration) — supplemented by add-on modules including AIDO (AI Optimization & Insights), a Compliance Module, Interactive Mails, and a Transactional Message Hub. Underlying technical capabilities include behavioral and transactional event processing in under one second, AI-driven audience segmentation that operates without IT support, personalization across 1,000+ criteria, and an "AI-First Messages" capability offering auditable Copilot, Autopilot, or Core operating modes. Certifications include ISO/IEC 27001, ISO/IEC 27018, GDPR-native by design, NIS-2, SGB X / BaFin data handling, CSA Certified Sender, and BSI E-Mail Security Gold Award.

The business model is enterprise SaaS with field-sales motion targeting DACH and broader European regulated buyers; pricing is not publicly disclosed. The customer base includes large enterprise logos such as REWE, PAYBACK, dm, BMW, American Express, ARAG, Techniker Krankenkasse, KfW, Ravensburger, Louis, and Cosmos. Distribution is extended through a tiered partner program (business, technology, other) with dedicated Swiss coverage via Elaine-Swiss-by-Mayoris and membership in the broader "Entirely" open martech ecosystem.

Short descriptiontext

artegic (ELAINE technologies GmbH) is a Bonn, Germany-based SaaS provider of GDPR-native marketing automation and omnichannel customer engagement solutions for medium-to-large European enterprises in retail, finance/insurance, automotive, loyalty, and media.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersBonn, Germany
HQ citystring
Bonn
HQ countrystring
Germany
HQ regionstring
Europe
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
marketing automation, customer engagement, email marketing, omnichannel messaging, SaaS martech
Industry2 codes
1iBPMS (Intelligent BPM Suites) & Process Automation Suites
CodeHDAEAHAGPrimaryYes
2API Analytics, Monetization & Developer Experience Tooling
CodeHDAEAIAJPrimaryNo
NAICS code1 code
  • Advertising, Public Relations, and Related Services5418
SIC code2 codes
  • Services-Computer Programming Services7371
  • Services-Computer Integrated Systems Design7373
Product category
Marketing Automation Software
Social media profiles3 records
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Theatrical Documentary Distribution
TypeTransaction Fee
Description

Artegios Distribución releases four to six documentaries annually, generating revenue through theatrical exhibition and leveraging government fiscal incentives (EFICINE) to support operations.

documentary.org
Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

artegic provides the Elaine customer engagement platform, a SaaS-based marketing automation and omnichannel messaging solution for medium to large enterprises. The platform unifies email marketing, mobile push, SMS, in-app messaging, landing pages, AI-driven personalization, marketing automation workflows, and transactional messaging within a GDPR-native architecture. It is sold as three core modules — Engage, Automate, and Connect — with the AIDO AI optimization layer, and targets industries such as retail/e-commerce, finance/insurance, automotive, and media.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Elaine is a customer engagement platform built in Europe for the AI-first era, consisting of a unified platform with three core modules: Engage (omnichannel message delivery across email, mobile, web, and push), Automate (marketing automation with real-time trigger engine, AI optimization, and workflow orchestration), and Connect (transactional messaging hub and CDP integration). The platform includes add-on capabilities such as AIDO for AI optimization, Compliance Module for regulatory governance, and Interactive Mails for enhanced engagement. The central Engagement Engine unifies customer, transaction, and content data to power personalized 1:1 journeys at enterprise scale.

Product and service1 record
1Elaine Engage
Scale indicator1 record

Each record includes

Type, Value, Description, Source

Partnership1 partner
1EFICINE (Government Fiscal Incentives)
Strategic tierCoreTypeOthers
Description

Artegios leverages government fiscal incentives (EFICINE) provided by the Mexican government to support documentary production and distribution operations. This is a key financial support mechanism for the company's sustainable business model.

documentary.org
Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Omnichannel messaging and automation platform with AI-driven segmentation and real-time triggers; competes with Elaine across mid-market and enterprise customer engagement deals.

TypeBroad incumbent
Description

Mid-market and SMB-focused marketing automation and CRM suite; comparable in marketing automation, email, and workflows, though anchored to a lower end of the enterprise market than Elaine.

TypeBroad incumbent
Description

Global enterprise customer engagement suite (Email Studio, Journey Builder, Marketing Cloud Engagement); competes with Elaine for the same large enterprise marketing and transactional messaging workloads.

TypeDirect peer
Description

European-headquartered marketing automation and customer engagement platform with similar email, cross-channel, and CDP modules; direct overlap in DACH mid-market and enterprise accounts.

TypeEmerging player
Description

AI-led customer marketing platform combining segmentation, journey orchestration, and personalization; overlaps with Elaine's AIDO/Automate capabilities especially in retail and gaming use cases.

TypeBroad incumbent
Description

B2B and B2C marketing automation and engagement platform inside the Adobe Experience Cloud; overlaps with Elaine's Automate and AIDO capabilities, especially in regulated and complex-enterprise environments.

TypeDirect peer
Description

Cross-channel customer engagement platform with real-time orchestration and AI personalization for consumer brands; closely parallels Elaine's omnichannel, trigger-based journey execution.

TypeRegional player
Description

UK-headquartered omnichannel marketing and customer engagement platform with email, SMS, push, and CDP modules; comparable feature set but different primary geography and SMB/mid-market tilt vs. Elaine's DACH enterprise focus.

TypeDirect peer
Description

Marketing automation platform focused on retail/e-commerce brands with AI-driven personalization and SMS/email/push; directly comparable to Elaine's retail vertical messaging and automation.

TypeDirect peer
Description

Omnichannel customer engagement platform, comparable to Elaine across email, mobile, web, and AI-driven personalization; also European-originated (now SAP-owned), serving retail and finance with similar enterprise GTM.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers2 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI capability4 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance7 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds1 record

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors1 record

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

artegic

Marketing Automation Softwareartegic.com

artegic (ELAINE technologies GmbH) is a Bonn, Germany-based SaaS provider of GDPR-native marketing automation and omnichannel customer engagement solutions for medium-to-large European enterprises in retail, finance/insurance, automotive, loyalty, and media.

What artegic does

artegic, operating through its ELAINE technologies GmbH subsidiary as the "Elaine" customer engagement platform, is a Bonn, Germany-headquartered B2B SaaS provider of marketing automation and omnichannel customer engagement solutions for medium-to-large European enterprises. Founded in 2005 and operating with 51-100 employees under Main Capital Partners institutional ownership since December 2016, the company explicitly positions its offering as GDPR-native and purpose-built for the AI-first era across regulated industries including retail/e-commerce, finance/insurance, automotive, loyalty, and media.

The platform architecture is organized into three core modules — Elaine Engage (omnichannel message delivery across email, landing pages, in-app, mobile push, and SMS), Elaine Automate (marketing automation with a real-time trigger engine, workflow orchestration, and distributed marketing), and Elaine Connect (transactional messaging hub and Customer Engagement CDP integration) — supplemented by add-on modules including AIDO (AI Optimization & Insights), a Compliance Module, Interactive Mails, and a Transactional Message Hub. Underlying technical capabilities include behavioral and transactional event processing in under one second, AI-driven audience segmentation that operates without IT support, personalization across 1,000+ criteria, and an "AI-First Messages" capability offering auditable Copilot, Autopilot, or Core operating modes. Certifications include ISO/IEC 27001, ISO/IEC 27018, GDPR-native by design, NIS-2, SGB X / BaFin data handling, CSA Certified Sender, and BSI E-Mail Security Gold Award.

The business model is enterprise SaaS with field-sales motion targeting DACH and broader European regulated buyers; pricing is not publicly disclosed. The customer base includes large enterprise logos such as REWE, PAYBACK, dm, BMW, American Express, ARAG, Techniker Krankenkasse, KfW, Ravensburger, Louis, and Cosmos. Distribution is extended through a tiered partner program (business, technology, other) with dedicated Swiss coverage via Elaine-Swiss-by-Mayoris and membership in the broader "Entirely" open martech ecosystem.

artegic firmographics

Firmographics
Name
artegic
Website
https://artegic.com
Company type
Private
Founded year
2005
Operating status
Operating
Headcount range
51–100 employees
Short description
artegic (ELAINE technologies GmbH) is a Bonn, Germany-based SaaS provider of GDPR-native marketing automation and omnichannel customer engagement solutions for medium-to-large European enterprises in retail, finance/insurance, automotive, loyalty, and media.
Ownership category
akta.pro rank

artegic industry classification

Industry
Product category
Marketing Automation Software
NAICS
Advertising, Public Relations, and Related Services (5418)
SIC
Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
akta.pro primary industry
iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
akta.pro secondary industry
API Analytics, Monetization & Developer Experience Tooling (HDAEAIAJ)

Keywords

  • Marketing automation
  • Customer engagement
  • Email marketing
  • Omnichannel messaging
  • SaaS martech

Where artegic is headquartered

Location

Headquarters

HQ city
Bonn
HQ country
Germany
HQ region
Europe

Offices1 record

Markets served

artegic business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

  1. Theatrical Documentary Distribution: Artegios Distribución releases four to six documentaries annually, generating revenue through theatrical exhibition and leveraging government fiscal incentives (EFICINE) to support operations.

Go-to-market motion1 record

Distribution channels2 records

artegic product offering

Product offering

Core offering

artegic provides the Elaine customer engagement platform, a SaaS-based marketing automation and omnichannel messaging solution for medium to large enterprises. The platform unifies email marketing, mobile push, SMS, in-app messaging, landing pages, AI-driven personalization, marketing automation workflows, and transactional messaging within a GDPR-native architecture. It is sold as three core modules — Engage, Automate, and Connect — with the AIDO AI optimization layer, and targets industries such as retail/e-commerce, finance/insurance, automotive, and media.

Product overview

Elaine is a customer engagement platform built in Europe for the AI-first era, consisting of a unified platform with three core modules: Engage (omnichannel message delivery across email, mobile, web, and push), Automate (marketing automation with real-time trigger engine, AI optimization, and workflow orchestration), and Connect (transactional messaging hub and CDP integration). The platform includes add-on capabilities such as AIDO for AI optimization, Compliance Module for regulatory governance, and Interactive Mails for enhanced engagement. The central Engagement Engine unifies customer, transaction, and content data to power personalized 1:1 journeys at enterprise scale.

Differentiator

Problem solved

Functional benefit

Products and services

  • Elaine Engage

Companies that use artegic

Customer profile

Named customers2 records

Segments1 record

Ideal customer profiles1 record

artegic technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

AI capability4 records

artegic partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • EFICINE (Government Fiscal Incentives)coreOthersArtegios leverages government fiscal incentives (EFICINE) provided by the Mexican government to support documentary production and distribution operations. This is a key financial support mechanism for the company's sustainable business model.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

artegic competitors and assessment

Company assessment

Direct peers

  • Iterable: Omnichannel messaging and automation platform with AI-driven segmentation and real-time triggers; competes with Elaine across mid-market and enterprise customer engagement deals.
  • Mapp: European-headquartered marketing automation and customer engagement platform with similar email, cross-channel, and CDP modules; direct overlap in DACH mid-market and enterprise accounts.
  • Braze: Cross-channel customer engagement platform with real-time orchestration and AI personalization for consumer brands; closely parallels Elaine's omnichannel, trigger-based journey execution.
  • Klaviyo: Marketing automation platform focused on retail/e-commerce brands with AI-driven personalization and SMS/email/push; directly comparable to Elaine's retail vertical messaging and automation.
  • SAP Emarsys: Omnichannel customer engagement platform, comparable to Elaine across email, mobile, web, and AI-driven personalization; also European-originated (now SAP-owned), serving retail and finance with similar enterprise GTM.

Broad incumbents

  • HubSpot: Mid-market and SMB-focused marketing automation and CRM suite; comparable in marketing automation, email, and workflows, though anchored to a lower end of the enterprise market than Elaine.
  • Salesforce Marketing Cloud: Global enterprise customer engagement suite (Email Studio, Journey Builder, Marketing Cloud Engagement); competes with Elaine for the same large enterprise marketing and transactional messaging workloads.
  • Adobe Marketo Engage: B2B and B2C marketing automation and engagement platform inside the Adobe Experience Cloud; overlaps with Elaine's Automate and AIDO capabilities, especially in regulated and complex-enterprise environments.

Emerging players

  • Optimove: AI-led customer marketing platform combining segmentation, journey orchestration, and personalization; overlaps with Elaine's AIDO/Automate capabilities especially in retail and gaming use cases.

Regional players

  • dotdigital: UK-headquartered omnichannel marketing and customer engagement platform with email, SMS, push, and CDP modules; comparable feature set but different primary geography and SMB/mid-market tilt vs. Elaine's DACH enterprise focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

artegic social profiles

Digital presence

artegic compliance and trust

Trust signal

Compliance7 records

artegic financial estimates

Financial estimate

Revenue estimate

Valuation estimate

artegic leadership team

Management profile

Number of profiles

Profiles1 record

artegic funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

artegic M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about artegic

What does artegic do?

artegic provides the Elaine customer engagement platform, a SaaS-based marketing automation and omnichannel messaging solution for medium to large enterprises. The platform unifies email marketing, mobile push, SMS, in-app messaging, landing pages, AI-driven personalization, marketing automation workflows, and transactional messaging within a GDPR-native architecture. It is sold as three core modules — Engage, Automate, and Connect — with the AIDO AI optimization layer, and targets industries such as retail/e-commerce, finance/insurance, automotive, and media.

Is artegic a public or private company?

artegic is a private company. It is classified as venture growth investor backed and is currently operating.

When was artegic founded?

artegic was founded in 2005. It employs 51 to 100 people.

Where is artegic based?

artegic is headquartered in Bonn, Germany, in the Europe region.

How does artegic make money?

One revenue line is on record: theatrical Documentary Distribution.

Who are artegic's main competitors?

Direct peers on record are Iterable, Mapp, Braze, Klaviyo and SAP Emarsys. Broad incumbents are HubSpot, Salesforce Marketing Cloud and Adobe Marketo Engage. Optimove is listed as an emerging player. dotdigital is listed as a regional player.

Does artegic have an API?

No public API is recorded for artegic.

What industry is artegic in?

artegic's product category is Marketing Automation Software. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of HDAEAIAJ, API Analytics, Monetization & Developer Experience Tooling. Its NAICS code is 5418 and its SIC code is 7371.

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Live signals
PR Newswireartegic Explains Best of Breed and Single Vendor Solution, the Two Main Marketing Technologiesartegic AG published an educational article explaining two main marketing technology approaches: Best of Breed (using specialized tools for each function integrated together) and Single Vendor Solution (using one integrated platform). According to market studies cited, 48% of companies prefer the Best of Breed approach compared to 21% for Single Vendor Solutions, with experts citing better performance of specific tools and integration challenges with vendor solutions. artegic AG, a German marketing automation software provider, authored this content to position its expertise in digital CRM and marketing technology consulting.PR NewswireMediengruppe RTL Deutschland and Artegic Win Prestigious Award in the Category 'Marketing Campaign of the Year'Mediengruppe RTL Deutschland and digital CRM technology provider artegic received the International Business Award in Gold for the TV NOW customer acquisition campaign in September 2017. The award-winning campaign used a multi-stage email strategy with over 150 communication variants, employing AI-based multivariate testing optimization to identify the most effective criteria for customer acquisition. This marks the fourth award for the campaign, following the German Stevie Award 2017, the Email Award 2017, and the Best Use of FastStats Award.PR Newswireartegic Joins the Location Based Marketing AssociationDigital CRM consulting and technology provider artegic AG announced on November 14, 2016, that it is joining the Location Based Marketing Association (LBMA), an international association with approximately 1,200 active member companies focused on research, education, and innovation in location-based communication. artegic cited its decade of experience in customer-centred dialogue marketing and its development of proximity marketing technologies as justification for its membership. The company stated it aims to expand its involvement in location-based and proximity marketing through its collaboration with the LBMA.PR NewswirePAYBACK Expands Collaboration With artegicPAYBACK, Germany's leading loyalty programme operated by American Express, announced an expanded collaboration with artegic AG, a digital CRM consulting and technology provider, to develop new innovative real-time marketing applications. artegic's content processing and workflow solutions have already enabled PAYBACK to reduce time spent on newsletter campaign creation by more than 25%, while handling 500 million coupon emails in 2015. The two companies, which have worked together since 2010, aim to leverage artegic's ELAINE Real-time Marketing Automation platform to deliver personalized communication to PAYBACK's 28 million users within 10 seconds of card usage.PR Newswire5 Digital Marketing Trends Until 2018 - from Customer-centric Experience to Realtime Marketing Automationartegic AG, a German marketing automation software company based in Bonn and Munich, has identified five digital marketing trends that it predicts will shape corporate marketing strategies until 2018, including customer-centric experience, real-time marketing automation, IoT-enabled touchpoints, location-based services, and complex buyer-seller relationships. The company is offering a free 15-page e-book summarizing these trends and positioning itself as a leading European provider of marketing automation technology with operations spanning 141 countries. The announcement reflects the broader digital transformation pressures facing companies as marketing shifts from traditional campaign management toward dynamic, data-driven engagement.