Peninsula Insurance Bureau

What Peninsula Insurance Bureau does

Peninsula Insurance Bureau is a privately held Third Party Administrator (TPA) and independent insurance adjusting firm founded in 1990 by CEO Jose A. Palacios and headquartered in Hialeah, Florida. The company delivers end-to-end property and casualty claims administration on behalf of global insurers, reinsurance companies, and program administrators, handling every step from First Notice of Loss through field inspection, indemnity and expense payment issuance, and financial reporting. Its primary customer segment is global insurers and reinsurance firms with operations across the US and Latin America, served through direct B2B enterprise relationships and catastrophe response capabilities. Supporting services include bilingual independent adjusting, appraisal and subrogation, expert testimony, litigation file management, facultative and treaty reinsurance administration, and training seminars.

The company operates a proprietary web-based claims management system hosted in a SOC I/II certified data center, accessible via any SSL-enabled browser without client-side installation. The platform provides real-time claims visibility, documentation, financial transaction tracking, activity notes, and date-driven automated bordereaux generation through a Remote Claims Portal that allows clients to conduct audits without notice or travel. Field adjusters are deployed across Florida, the broader US, the Caribbean, and Latin America, with strategic proximity to Miami International Airport enabling rapid regional response.

The revenue model is services-based, comprising managed TPA engagements (claims administration funded through trust bank accounts) and professional services (per-engagement adjusting, appraisal, subrogation, expert testimony). Pricing is quote-based and tailored to individual carrier requirements, with no public pricing available. The firm employs 51-100 staff across three Florida offices (Hialeah/Miami, Apopka/Orlando, Tampa) and has been operating continuously for over 30 years under stable founder and C-suite leadership.

Name

Peninsula Insurance Bureau

Legal name

Peninsula Insurance Bureau

Website

https://pibadjusters.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

Peninsula Insurance Bureau is a Florida-based Third Party Administrator and independent insurance adjusting firm serving global property and casualty insurers across the US, Caribbean, and Latin America with bilingual claims administration and a proprietary web-based portal.

Ownership category

akta.pro rank

Headquarters

HQ city

Hialeah

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Third Party Administration (TPA) Services: Full-service TPA for property/casualty insurers covering claims administration from first notice of loss through conclusion, including payment issuance via funded trust bank accounts.
2. Independent Adjusting Services: Bilingual field adjusters, appraisal (ADR), subrogation, specialty lines adjusting, expert testimony, and litigation file management provided on a per-engagement basis.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Peninsula Insurance Bureau is a Third Party Administrator and independent insurance adjusting firm that administers property and casualty claims on behalf of global insurers across all 50 US states and the majority of Latin America. Its services span from first notice of loss through field examination, payment issuance via funded trust bank accounts, and full financial reporting/bordereaux. Independent adjusting covers bilingual field adjusters, appraisal (ADR), subrogation, specialty lines, expert testimony, and litigation file management.

Product overview

Peninsula Insurance Bureau is a Third Party Administrator (TPA) and independent adjusting firm offering a unified suite of insurance claims services. The core offering comprises Third Party Administration Services (handling claims from First Notice of Loss through payment and closure) and Independent Adjusting Services (bi-lingual field adjusters, appraisal, subrogation, expert testimony, litigation management). Supporting these are the Remote Claims Portal (providing clients real-time claim visibility), Facultative and Treaty Reinsurance Programs for Latin American markets, and Training Seminars. Together, these products form an end-to-end claims management ecosystem spanning all 50 US states and most of Latin America.

Differentiator

Problem solved

Functional benefit

Products and services

• Third Party Administration Services Nationwide Third Party Administrator (TPA) services for Property and Casualty insurance, handling claims from First Notice of Loss to conclusion, including payment issuance through funded Trust Bank Accounts.
• Independent Adjusting Services Full-service independent adjusting services including bilingual adjusters, appraisal (ADR), subrogation, specialty lines adjusting, expert testimony, and litigation file management.
• Facultative and Treaty Reinsurance Programs Reinsurance administration services for Latin American markets covering facultative and treaty programs, including flood, earthquake, and deductible buy-down programs.
• Training Seminars Educational insurance training seminars provided as part of Peninsula's claims management services.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• ESIS Inc. Third-party claims administrator and risk management services provider owned by Chubb, serving commercial P&C, casualty, and specialty lines. Comparable to Peninsula as a TPA serving large insurance carriers with end-to-end claims administration.
• CorVel Corporation: National provider of TPA, managed care, and risk management services to insurers, employers, and government entities. Comparable to Peninsula's TPA model with broader technology-enabled claims platform and additional workers' comp focus.
• TRISTAR Insurance Services: Third-party administrator providing claims management and risk services to insurers and self-insureds across P&C and specialty lines. Comparable to Peninsula's TPA model focused on carrier-side claims administration.
• Charles Taylor Group: Global loss adjusting, claims management, and insurance services provider with strong international presence. Comparable to Peninsula's Latin America and multi-territory claims expertise, with deeper global adjuster bench.
• Broadspire: Third-party administrator providing claims management, medical management, and risk consulting services to insurers and self-insureds. Comparable to Peninsula's TPA offerings, though with deeper medical/casualty focus and larger scale.
• Crawford & Company: Global claims solutions and TPA firm providing independent adjusting, loss management, and managed repair services across P&C lines worldwide. Directly comparable to Peninsula's TPA and bilingual multi-territory adjusting model, with significantly broader international infrastructure.
• Engle Martin & Associates: Independent insurance adjusting firm specializing in commercial property, casualty, and specialty lines across the US. Closely comparable to Peninsula as a mid-sized independent adjuster serving carriers with multi-state field deployment.
• Sedgwick: Largest independent claims management and TPA provider in North America, serving global insurers across P&C, liability, and specialty lines. Directly comparable to Peninsula as a TPA and independent adjuster serving global carriers, but at vastly greater scale and geographic breadth.
• York Risk Services Group: Claims management, TPA, and risk services firm serving P&C insurers, self-insureds, and government entities. Comparable to Peninsula across TPA, claims administration, and loss adjusting service lines.
• Pilot Catastrophe Services: Independent adjusting and catastrophe response firm serving insurance carriers across the US. Comparable to Peninsula's catastrophe response and field adjusting capabilities, particularly for large-scale storm deployment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peninsula Insurance Bureau