TriStar Insurance Services

What TriStar Insurance Services does

TriStar Insurance Services, LLC is a privately held, independent insurance agency founded in 2007 by Rodney Stewart, a US Air Force Desert Storm veteran, and headquartered at 1806 W Cumberland St, Dunn, North Carolina. The agency operates as a multi-carrier brokerage representing 10+ top-rated insurance carriers — including Progressive, Travelers, The Hartford, Foremost, Dairyland, Markel, National General, NC Grange, Hagerty, American Modern, and Thimble — and earns commission revenue on placed personal and commercial policies as well as recurring renewal commissions on in-force business. TriStar does not build proprietary core technology; its operating stack consists of standard carrier portals, online quote/intake forms, and the website nctristar.com.

The agency distributes a broad multi-line product portfolio across five segments: Personal Insurance (auto, home, renters, flood, landlord, manufactured home, vacation rental, umbrella, motorcycle, RV, boat, teen driver, wedding, homeschool); Business Insurance (BOP, commercial auto, commercial property, commercial umbrella, general liability, workers' compensation, vacant property, real estate E&O); Trucking/Commercial Transportation (fleet, owner-operator, truck cargo, Amazon Relay); Life & Health (life, health, children's accident medical); and Specialty/Cyber (cyber liability, technology E&O, surety and fidelity bonds). Customers are served across North Carolina — primarily Dunn, Benson, Clayton, and surrounding communities in Johnston, Harnett, and Sampson counties — through phone, text/chat, email, online self-serve quote forms, and a dedicated MLO/real-estate partner referral intake.

Go-to-market is hybrid and community-led: inside-sales motion handled by a small team of licensed local agents (1–10 employees), supported by organic SEO content marketing (48+ blog entries authored by Rodney Stewart), Google review/social proof (143 Google reviews, "EXCELLENT" Trustindex badge), active chamber-of-commerce membership (Dunn, Benson, JCAR), and community sponsorships (Veterans Day events, youth sports, hurricane relief). The firm has no parent company, no disclosed institutional investors, no subsidiaries, no funding rounds, and no public listing.

Name

TriStar Insurance Services

Legal name

TriStar Insurance Services, LLC

Website

https://nctristar.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

TriStar Insurance Services is a veteran-owned, independent multi-carrier insurance agency in Dunn, North Carolina, brokering personal, commercial, trucking, life/health, and specialty insurance across 10+ carriers for households and small businesses in NC's Dunn/Benson/Clayton region.

Ownership category

akta.pro rank

Product category

Independent Insurance Agency / Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

General Liability Insurance (FSAJAMAE)

Keywords

• Independent insurance agency
• Multi-carrier insurance brokerage
• Commercial truck insurance
• Personal lines insurance
• Small business insurance

Headquarters

HQ city

Dunn

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance agency commissions on carrier premiums: As an independent insurance agency, TriStar earns commission revenue from placing personal and commercial insurance policies with multiple top-rated insurance carriers it represents in North Carolina. Coverage lines include personal auto/home/renters/flood/umbrella, business (BOP, commercial auto, workers' comp, general liability, commercial umbrella, bonds, cyber/E&O), trucking, life & health, and wedding/homeschool specialty lines.
2. Carrier-direct servicing and policy renewals: Ongoing servicing of in-force policies (claims support, payments, endorsements, renewals) across carrier partners (Progressive, Travelers, Hartford, Foremost, Dairyland, Markel, National General, NC Grange, Hagerty, American Modern, Thimble), generating renewal commission streams.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels11 records

Core offering

TriStar Insurance Services, LLC is an independent insurance agency founded in 2007 in Dunn, North Carolina that shops and places personal, commercial, trucking, life & health, and specialty insurance policies on behalf of customers across multiple top-rated carriers (Progressive, Travelers, The Hartford, Foremost, Dairyland, Markel, National General, NC Grange, Hagerty, American Modern, and Thimble). Licensed local agents quote, compare, and service coverage lines ranging from auto, home, and renters to business owners policies, commercial trucking, workers' compensation, surety bonds, and technology E&O/cyber liability, earning commission revenue on placed policies.

Product overview

TriStar Insurance Services, LLC operates as a single, unified independent insurance agency offering a multi-line portfolio of insurance products rather than a platform with discrete software modules. Its product set spans Personal Insurance (Auto, Boat, Motorcycle, RV, Teen Driver, Home, Renters, Flood, Landlord, Manufactured Home, Short Term Vacation Rental, Personal Umbrella, Home School Family, Wedding), Business Insurance (Business Owners Policy, Commercial Auto, Commercial Property, Commercial Umbrella, General Liability, Workers Compensation, Vacant Property, Real Estate Agents E&O), Specialty Surety and Fidelity Bonds (Surety and Fidelity Bonds, NC Motor Vehicle Dealer Bonds, Lost Title Bond, Probate Bond Solutions, Construction Bonds), Commercial Transportation Insurance (Trucking Insurance, Truck Cargo, Owner Operator Truck Insurance, Trucking Insurance for Amazon Loads), Life & Health Insurance (Life Insurance, Health Insurance, Children's Accident Medical Insurance), and Specialty/Cyber coverages (Cyber Liability Insurance, Comprehensive Cyber Liability Insurance for Small Businesses, Error and Omission Insurance, E&O for Cutting Edge Technology Companies). All products are brokered through multiple top-rated carrier partners (Progressive, The Hartford, Travelers, National General, Foremost, Dairyland, Markel, NC Grange, Hagerty, Thimble, American Modern), with the Inland Flood Coverage endorsement launched in March 2021 and a Technology E&O solution highlighted in February 2025.

Differentiator

Problem solved

Functional benefit

Products and services

• Auto Insurance

Quantifiable outcome

• 143 Google reviews with "EXCELLENT" Trustindex rating
• +4 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature2 records

Partnerships

16 partnerships are on record, tiered core and minor.

• ProgressivecoreChannel Partner/ Reseller/ DistributorProgressive is one of the top-rated insurance carriers represented by TriStar Insurance Services. Progressive's logo appears on the homepage carrier wall, and the carrier's claims (800-776-4737) and payments (800-888-7764) contact information is published on the Claims & Payments page.
• The HartfordcoreChannel Partner/ Reseller/ DistributorThe Hartford is one of the top-rated insurance carriers represented by TriStar. The Hartford logo appears on the homepage carrier wall, and the carrier's claims and payments (800-327-3636) are listed on the Claims & Payments page.
• TravelerscoreChannel Partner/ Reseller/ DistributorTravelers is one of the top-rated insurance carriers represented by TriStar. Travelers' logo is on the homepage carrier wall; claims (800-238-2268) and payments (800-252-2268) numbers are listed on the Claims & Payments page.
• Foremost InsurancecoreChannel Partner/ Reseller/ DistributorForemost is one of the top-rated insurance carriers represented by TriStar and is referenced specifically for motorcycle insurance. Foremost's logo is on the homepage, and its claims (800-237-6136) and payments (800-532-4221) numbers are listed on the Claims & Payments page.
• Dairyland InsurancecoreChannel Partner/ Reseller/ DistributorDairyland is one of the top-rated insurance carriers represented by TriStar (often used for motorcycle/scooter and non-standard auto). Logo on homepage; claims and payments (800-334-0090) listed on the Claims & Payments page.
• Markel InsurancecoreChannel Partner/ Reseller/ DistributorMarkel is one of the top-rated insurance carriers represented by TriStar. Logo on homepage; claims (800-362-7535) and account (888-642-4968) numbers listed on the Claims & Payments page.
• National General InsurancecoreChannel Partner/ Reseller/ DistributorNational General is one of the top-rated insurance carriers represented by TriStar. Logo on homepage; claims (800-468-3466) and payments (877-468-3466) numbers listed on the Claims & Payments page.
• NC Grange Mutual Insurance CompanycoreChannel Partner/ Reseller/ DistributorNC Grange is one of the top-rated insurance carriers represented by TriStar. Logo on homepage; provides the Inland Flood Coverage endorsement on homeowners, farm owners, and mobile home policies (from $10,000 to $25,000 in coverage, starting at about $24/year).
• American Modern Insurance Group (amig.com)minorChannel Partner/ Reseller/ DistributorAmerican Modern is referenced on TriStar's Claims & Payments page; claims 800-375-2075 and payments 800-543-2644 are listed for customers to file/pay via amig.com.
• HagertyminorChannel Partner/ Reseller/ DistributorHagerty (collector/auto insurance) is referenced on TriStar's Claims & Payments page; claims 800-385-0274 and payments 800-220-9565 are listed.
• ThimbleminorChannel Partner/ Reseller/ DistributorThimble (on-demand/small-business insurance) is referenced on TriStar's Claims & Payments page; customers contact the agency for Thimble payments.
• Dunn Area Chamber of CommercecoreGTM or Marketing PartnerTriStar is an active member of the Dunn Chamber. The Chamber named TriStar its "Business of the Week" in December 2024, and Rodney Stewart has served as Dunn Chamber of Commerce President. Chamber logo is displayed on the site.
• Benson Area Chamber of CommercecoreGTM or Marketing PartnerTriStar is a member of the Benson Area Chamber. Chamber logo is displayed on the site, and the agency actively participates in Benson community events (e.g., Veterans Day BBQ Cook-Off & Car Show sponsorship).
• Johnston County Association of Realtors (JCAR)coreGTM or Marketing PartnerTriStar's Rodney Stewart serves on the Johnston County Association of Realtors Board of Directors as the Insurance Affiliate Member; the agency sponsors JCAR events (golf tournament, affiliate fair). JCAR logo is displayed on the site.
• Cajun Navy 2016 / WNC Strong – Together We RiseminorGTM or Marketing PartnerTriStar partnered with the Cajun Navy and WNC Strong to lead "Operation Western North Carolina Hurricane Christmas Toy Drive" in November 2024, collecting new unwrapped toys for children aged 0–16 impacted by Hurricane Helene. Donations accepted through 12/9/2024.
• Locked and Loaded Travel Softball TeamminorGTM or Marketing PartnerTriStar sponsors the Locked and Loaded Travel Softball Team (head coach Craig Hardin), which represents the Downtown Benson, Four Oaks, and Meadow communities in Johnston County, NC. Sponsorship announced January 2025.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Frankenmuth Insurance: Regional insurance carrier with an independent agency distribution network across the Midwest and Southeast. Comparable to TriStar through its reliance on independent agent relationships for placement of personal and commercial lines, though as a carrier/agency network rather than a single local agency.

Direct peers

• Higginbotham Insurance: Independent insurance brokerage group offering commercial and personal lines through multi-carrier placement. Comparable to TriStar in independent agency model and emphasis on local client service, though at significantly larger scale and broader geographic footprint.
• Goosehead Insurance: Independent multi-carrier insurance agency franchise operating a similar 'shop multiple carriers' model across personal and commercial lines. Comparable to TriStar in business model (independent agency, multi-carrier placement, commission-based revenue) but operates at significantly larger scale as a franchised national platform.
• Brightway Insurance: Independent multi-carrier insurance agency franchise model with retail locations across multiple states. Comparable to TriStar in operating model (independent agency placing with multiple carriers on commission) and product focus (personal and commercial lines), differing primarily through franchised scale and geographic reach.
• SmartFinancial Insurance: Independent multi-carrier online insurance brokerage that shops across carriers for personal and commercial lines. Directly comparable to TriStar in customer value proposition (multi-carrier price-shopping) and product breadth (auto, home, commercial), differing mainly in digital-first delivery.
• TGS Insurance Agency: Independent multi-carrier insurance agency offering personal and commercial lines through carrier-shopping. Comparable to TriStar in independent agency model and emphasis on serving local SMB and individual customers with multiple carrier options.

Broad incumbents

• Marsh McLennan Agency: Large U.S. insurance brokerage serving mid-market and commercial clients through carrier placement. Comparable to TriStar in independent brokerage model for SMB and commercial clients, but with substantially broader scale, national footprint, and corporate resources.
• Acrisure: Large global insurance brokerage operating a multi-carrier placement model across commercial and personal lines. Comparable to TriStar in independent agency/brokerage model but with national/international scale and a much broader product set.
• Brown & Brown Insurance: Large national insurance brokerage and insurance carrier distributor offering personal, commercial, and specialty lines. Comparable to TriStar as a multi-carrier distribution partner for carriers but at vastly greater scale and with a broader product portfolio and corporate resources.

Others

• RPS (Risk Placement Services): Wholesale insurance distributor and specialty broker that provides retail agents like TriStar with access to specialty and excess/surplus markets they cannot reach directly. Functions as an upstream distribution partner rather than a direct competitor, but operates in the same multi-carrier placement value chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/tristaragency
• YouTubeyoutube.com/channel/UCOEzsaJBWJ0KTwWwU9pJZBQ
• Facebookfacebook.com/TristarInsurance
• LinkedInlinkedin.com/company/1152013

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TriStar Insurance Services