EDGE IT Systems

What EDGE IT Systems does

EDGE IT Systems Limited is a UK-based private SaaS company founded in 1989 and headquartered in Coventry, providing cloud-delivered software and managed IT services to UK local councils, cemeteries and crematoria, and SMEs. Its product portfolio centres on two proprietary platforms: AdvantEDGE, a modular cloud-based council administration suite covering Finance, Admin+ (agendas/minutes), Allotments, Asset Manager, Facilities (bookings), Planning, Playgrounds, Markets & Events, Service Manager, and the InspectEDGE mobile inspection app; and Epitaph, a specialist cemetery and crematorium management system with 40+ years of development history, complemented by HeritEDGE interactive digital cemetery mapping built with Pear Technology using Ordnance Survey data. The platforms are delivered as 100% cloud-based SaaS from a UK data centre with hourly backups, 24x7 monitoring, and HTML5/RemoteApps access across Windows, Apple, and Android devices.

The company monetises primarily through annual subscription SaaS contracts banded by council size and usage (entry-level AdvantEDGE Finance from £123 per annum), supplemented by recurring managed IT support contracts, Microsoft 365 and Sage One Payroll provisioning, and ancillary services including web hosting, VOIP, training, and accountancy referrals through partnerships with DCK Accounting Solutions and Parkinson Partnership. Its go-to-market is sales-led with strong event presence (LGRC, ICCM, SLCC, CBCE conferences), direct phone/email outreach, free demonstrations, and association sponsorship (SLCC, APSE, NABMA, FBCA). The customer base skews heavily to UK parish and town councils (low-price entry points, long-tail volume) with a smaller cohort of larger district councils, local authority and private crematoria, and funeral directors using the Epitaph Funeral Director Booking Portal. EDGE operates from a small team (1-10 employees), is led by founder/CEO Chris Edge, and sits within the Edge IT Holdings (UK) Ltd holding structure.

Name

EDGE IT Systems

Legal name

EDGE IT Systems Limited

Website

https://edgeitsystems.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

EDGE IT Systems is a UK-based SaaS provider of cloud-delivered council administration software (AdvantEDGE) and specialist cemetery/crematorium management software (Epitaph with HeritEDGE mapping), serving UK parish and town councils, crematoria, and SMEs.

Ownership category

akta.pro rank

Product category

Local Government and Bereavement Services Software

NAICS

Software Publishers (513210), Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAAACAC

Software/Application Support (SaaS, Enterprise Apps)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYHDABAOAB

Edge Colocation & Distributed Data Center Services

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Edge Data Center Solutions

Keywords

• Council management software
• Cemetery management software
• Crematorium management software
• Managed IT support
• Cloud SaaS for councils

Headquarters

HQ city

Coventry

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Software Subscriptions: Cloud-based software delivered as subscription service for AdvantEDGE and Epitaph modules. Charged in bands according to council size/usage. Includes upgrades, data backups, and hosting.
2. IT Support Contracts: Managed IT support contracts providing proactive support, service level agreements, automated monitoring, and computer updates. Includes break-fix options and ad hoc support.
3. Training and Consultancy: Free group webinars and pre-paid bespoke 1-2-1 training sessions. Consultancy services for bereavement services and local council administration.
4. Microsoft 365 and Related Services: Supply and setup of Microsoft Office 365 Business Premium, Sage One Payroll, and related cloud services with data migration support.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

EDGE IT Systems develops, sells, and supports cloud-based SaaS software for UK local councils, cemeteries, and crematoria, principally the AdvantEDGE council administration suite and the Epitaph bereavement services management system, complemented by managed IT support services (Microsoft 365, VOIP, backup, security, monitoring). Software is delivered from a UK data centre with HTML5/RemoteApps access and supplemented by training and consultancy.

Product overview

EDGE IT Systems provides a dual-product portfolio: AdvantEDGE is a cloud-based council administration platform with 10+ modules (Finance, Admin+, Facilities, Allotments, Asset Manager, Planning, Playgrounds, Markets & Events, Service Manager, InspectEDGE) accessible on any device; Epitaph is a specialised cloud-based cemetery and crematorium management system used by local councils and private providers, with companion HeritEDGE digital mapping. Both products are delivered as SaaS from their UK data centre with comprehensive IT support services including Microsoft 365, VOIP, and remote access solutions.

Differentiator

Problem solved

Functional benefit

Brands

• AdvantEDGE: Council management software for local council administration including Admin, Finance, Facilities, Allotments, Planning, and Service Manager modules.
• Epitaph
• HeritEDGE
• InspectEDGE

Products and services

• AdvantEDGE

Quantifiable outcome

• 100% cloud-based operations enabled seamless remote working during COVID-19 pandemic
• +2 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Parkinson PartnershipcoreStrategic or Co-development Partner · 6 December 2017Partnership to offer accountancy advice to Local Council clients. Steve Parkinson brings 30 years public sector accounting experience and 14 years as Town Clerk.
• DCK Accounting SolutionscoreStrategic or Co-development Partner · 23 August 2017Partnership to provide comprehensive accountancy service for larger Councils incorporating AdvantEDGE Finance software and DCK accountancy services. Established August 2017.
• Brighter BillsminorGTM or Marketing Partner · 1 July 2017Partner providing broadband and VOIP services for councils. Exhibited together at SLCC & One Voice Wales Joint Conference.
• Pear TechnologycoreTechnology or IntegrationMapping partner for HeritEDGE digital cemetery and crematorium mapping. Pear Technology provides geo-referenced maps based on Ordnance Survey data with over a decade of collaboration.
• MicrosoftcoreTechnology or IntegrationTechnology partner providing data centre infrastructure, Office 365, Remote Desktop Services, Teams, and cloud services. Microsoft UK data centres ensure GDPR compliance.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Granicus: Granicus provides digital communications, agenda/minutes management, and other government-facing SaaS with a UK presence, partially overlapping with EDGE's Admin+ module. It is a more modern, cloud-native entrant into parts of the same UK council software market.

Direct peers

• Obitus: Obitus is a UK provider of online funeral and crematorium booking, webcasting, and bereavement services technology. It is the most direct competitor to EDGE's Epitaph + funeral director portal offering in the UK crematorium software niche.
• IDOX plc: IDOX is a UK-listed vendor of specialist software to local authorities, with products in planning, land charges, asset management, and other council back-office functions. It is the closest direct competitor to EDGE's AdvantEDGE platform in the UK local council software market.
• Memorial Manager: Memorial Manager is a smaller UK-based supplier of cemetery and memorial management software, directly competing with EDGE's Epitaph in the bereavement services niche. It is a closer match on product but with a smaller footprint and feature set.

Others

• Acora: Acora is a UK-based managed service provider (MSP) delivering IT support, cloud, and Microsoft 365 services to UK SMB and mid-market customers. It is comparable to the IT support arm of EDGE's business but does not compete in council-specific software.
• Tisski: Tisski is a UK Microsoft Dynamics 365 partner delivering business applications and IT services to UK public sector and SMB customers. It is comparable to EDGE on the IT solutions and Microsoft 365 resale side rather than on council-specific SaaS.

Broad incumbents

• Capita: Capita is a major UK outsourcer and technology provider to the public sector, including local government and bereavement services, with software, IT services, and business process offerings. It overlaps with EDGE in UK council IT and adjacent managed services.
• Civica: Civica is one of the largest UK providers of software and managed services to local government and the wider public sector, with overlapping modules in council finance, regulatory services, and democratic services. It is a much larger incumbent to EDGE's niche of small UK councils and bereavement services.
• NEC Software Solutions: NEC Software Solutions is a UK provider of software to local government, health, and criminal justice, with a portfolio that includes council case management and back-office systems. It competes with EDGE in parts of the UK local authority software stack, particularly for larger councils.
• Access Group (Servelec): Access Group acquired Servelec, a long-standing UK provider of social care, education, and local government software, and offers council-facing modules that overlap with EDGE's portfolio. It is a much larger, broadly diversified UK software incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/edgeitsystemsltd
• Xx.com/EdgeITsystems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EDGE IT Systems