Associated Home Care
Associated Home Care, founded in 1991, is a Massachusetts-based in-home senior care provider operating 13 care centers and delivering 2M+ hours of care annually to families and senior housing facilities across the state, as part of the HouseWorks family of companies.
- Company typePrivate
- Founded1991
- HeadquartersBaton Rouge, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Associated Home Care does
Associated Home Care is a Massachusetts-based in-home senior care provider founded in 1991, operating as an LLC subsidiary of HouseWorks Holdings, LLC. The company delivers personal care, 24-hour and live-in care, dementia and Alzheimer's care, home transitions, respite care, and in-facility home care to seniors across 100+ Massachusetts communities, supported by 13 regional care centers and a workforce of thousands of qualified caregivers. Care is delivered by certified Home Health Aides, Certified Nursing Assistants, Registered Nurses, and Licensed Practical Nurses, with all dementia/Alzheimer's providers receiving formal training through a partnership with the Alzheimer's Association.
The company operates a direct-to-consumer model targeting families needing senior care, supplemented by partnerships with senior housing facilities (rehabilitation centers, nursing homes, assisted living, memory care communities, CCRCs). Revenue is generated through hourly and live-in care services billed at quote-based pricing with weekday/weekend rate differentiation, supplemented by managed long-term care insurance (LTCi) claims processing with most major carriers. In 2024, the company joined the CMS GUIDE Model — a national Medicare initiative for dementia care — adding a regulated payer channel to its private-pay and LTCi mix.
Operational technology is limited to scheduling systems and client information capture tools to prevent caregiver no-shows, fill coverage gaps, and communicate health-status changes across care teams. No proprietary technology platforms or AI/ML capabilities are disclosed. The company holds CHAP and HCAAP accreditations, HIPAA compliance certification, ALCA Corporate Partnership, and 2022 Provider of Choice and 2021 Employer of Choice designations from the Home Care Alliance of Massachusetts. Leadership includes CEO Michael Trigilio, CPO Sharon Dones, EVP Operations Jenn Gagnon, and senior vice presidents for clinical/compliance/quality and payor relations, indicating operational scale and payor sophistication appropriate for a 501-1,000-employee care organization.
Associated Home Care firmographics
Firmographics- Name
- Associated Home Care
- Legal name
- Associated Home Care (AHC), LLC
- Website
- https://associatedhomecare.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Associated Home Care, founded in 1991, is a Massachusetts-based in-home senior care provider operating 13 care centers and delivering 2M+ hours of care annually to families and senior housing facilities across the state, as part of the HouseWorks family of companies.
- Ownership category
- akta.pro rank
Associated Home Care industry classification
Industry- Product category
- In-Home Senior Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (6216)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)
- akta.pro secondary industries
- Dementia Personal Care (ADLs) Support (HSABAEAB), Dementia & Alzheimer’s Respite Care (HSABAGAF), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL)
Keywords
Where Associated Home Care is headquartered
LocationHeadquarters
- HQ city
- Baton Rouge
- HQ country
- United States
- HQ region
- North America
Offices15 records
Markets served
Associated Home Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- In-Home Senior Care Services: Hourly and live-in care services billed based on client needs. Pricing varies between weekday and weekend rates. Revenue is service-based, recurring for ongoing care relationships.
- Long-Term Care Insurance Billing: The company works with most major LTCi carriers and manages the entire claims process for clients, facilitating payment through insurance policies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Hourly in-home care services |
| Usage-based | Pay-as-you-go | Live-in care services |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Associated Home Care product offering
Product offeringCore offering
Associated Home Care provides in-home senior care services throughout Massachusetts, delivered by certified Home Health Aides, Certified Nursing Aides, Registered Nurses, and Licensed Practical Nurses. Service offerings include personal care, 24-hour and live-in care, dementia and Alzheimer's care, post-hospital home transitions, respite care for family caregivers, and supplemental in-facility care at senior housing communities.
Product overview
Associated Home Care is a home care service provider offering a unified portfolio of in-home care services for seniors throughout Massachusetts. The core offerings include Senior Home Care as the foundational service, supplemented by specialized Personal Care, 24-Hour Home Care for continuous monitoring needs, Dementia & Alzheimer's Care, Home Transitions for post-hospital recovery, Respite Care for family caregiver relief, and In-Facility Home Care for senior housing settings. Services are delivered by certified Home Health Aides, Certified Nursing Aides, Registered Nurses, and Licensed Practical Nurses through 13 care centers across Massachusetts, with the company operating as part of the HouseWorks family of companies since 1991.
Differentiator
Problem solved
Functional benefit
Products and services
- Senior Home Care Foundational in-home senior care services providing companionship to around-the-clock care, including customized care plans with qualified, educated, insured and screened caregivers for older adults wanting to remain independent at home.
- Personal Care In-home personal care assistance including help with dressing, showering, nutrition, medication organization, therapy exercises, transportation to appointments, and nursing care as needed, for seniors requiring higher levels of healthcare management.
- 24-Hour Home Care Round-the-clock in-home care with caregivers working in two 12-hour shifts, providing constant monitoring for seniors at risk for wandering, with chronic illness, or advanced Alzheimer's/dementia.
- Dementia & Alzheimer's Care Specialized memory care services provided by professionally trained caregivers, including customized care plans, comforting routines, medication management, dietary monitoring, and safe environment support. Caregivers are formally trained through the Alzheimer's Association.
- Home Transitions Support services for seniors returning home after hospital or rehab stays, including transition planning, transportation, home safety assessments, and coordination of medical care.
- Respite Care Flexible care services providing family caregivers relief from caregiving duties, including companionship, assistance with daily activities, and support through the GUIDE Model for dementia caregivers.
- In-Facility Home Care Private in-home caregiver services provided in senior housing facilities including rehabilitation centers, nursing homes, assisted living, memory care communities, and continuing care retirement communities.
Quantifiable outcome
- 2 million+ hours of care delivered annually
- +2 more outcomes
Companies that use Associated Home Care
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
Associated Home Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Associated Home Care partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- Alzheimer's AssociationcoreCollaborative relationship with the Alzheimer's Association for formal training of dementia and Alzheimer's Care providers on the latest care techniques. All specialized Dementia and Alzheimer’s Care providers receive formal training through this partnership.
- GUIDE Model (Centers for Medicare & Medicaid Services)flagshipPartnership with the GUIDE Model (Guiding an Improved Dementia Experience), a national initiative from CMS. Enhances respite care services with coordinated care, 24/7 caregiver support, and flexible respite options for dementia caregivers.
- HouseWorks Family of CompaniescoreAssociated Home Care is part of the HouseWorks family of companies - one of the country's largest providers of in-home care for seniors. Includes sister companies: Caring Friends Home Care (PA), Care and Help Home Care (PA), Extended Family (NH/ME), HouseWorks (MA), Companions & Homemakers (CT), Companions Forever (CT), and Elite Home Health Care (NY).
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Associated Home Care competitors and assessment
Company assessmentDirect peers
- Comfort Keepers: National franchised provider of in-home senior care including personal care, dementia care, and respite. Closely comparable service mix to Associated Home Care's non-medical offering, scaled through franchise model with similar hourly/live-in pricing.
- Visiting Angels: National franchise network of in-home senior care agencies offering personal care, dementia care, and respite services. Directly comparable in service mix and target demographic (seniors and families), competing in many of the same Massachusetts markets.
- BrightStar Care: Franchised home care and medical staffing provider offering both non-medical personal care and skilled nursing. Comparable to Associated Home Care's blend of Home Health Aide and RN/LPN services, with similar franchise-driven geographic expansion.
- Bayada Home Health Care: Large nonprofit home health services provider offering home health aide, nursing, and dementia care across the U.S. Comparable in clinical scope (RN/LPN services) and senior-focused home care delivery, though larger and more diversified.
- Right at Home: Franchised in-home care provider for seniors and adults with disabilities, offering personal care, dementia care, and respite. Comparable service portfolio, hourly/live-in pricing model, and franchise-driven geographic strategy.
- HouseWorks: Parent family brand and sister company providing in-home care, hospital transitions, and home modifications for seniors in Greater Boston, MA. Directly comparable in services, geography, and operating model; demonstrates the shared platform that could enable further consolidation.
- Home Instead: One of the largest in-home senior care networks globally (now part of Honor Technology), offering personal care, Alzheimer's/dementia care, and 24-hour support. Highly comparable in service portfolio, target customer (families seeking senior care), and franchise-driven delivery model.
- Caring Friends Home Care: Sister company under HouseWorks Holdings providing trusted in-home and concierge care services for seniors in Greater Philadelphia, PA. Operationally identical to Associated Home Care, demonstrating the multi-state expansion playbook.
Broad incumbents
- Aveanna Healthcare: Public, large-scale home health, hospice, and medical solutions provider with pediatric and adult services. Operates broadly in home health but is significantly larger and more medically oriented than Associated Home Care's primarily non-medical focus.
- Addus HomeCare: Public provider of personal care and home health services to elderly and dual-eligible populations, with strong Medicaid managed care exposure. Broader scope and public-company scale, but directly overlapping in personal care services for seniors.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights5 records
Customer concentration
Associated Home Care social profiles
Digital presenceAssociated Home Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Associated Home Care leadership team
Management profileNumber of profiles
Profiles8 records
Associated Home Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Associated Home Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Associated Home Care
What does Associated Home Care do?
Associated Home Care provides in-home senior care services throughout Massachusetts, delivered by certified Home Health Aides, Certified Nursing Aides, Registered Nurses, and Licensed Practical Nurses. Service offerings include personal care, 24-hour and live-in care, dementia and Alzheimer's care, post-hospital home transitions, respite care for family caregivers, and supplemental in-facility care at senior housing communities.
Is Associated Home Care a public or private company?
Associated Home Care is a private company. It is classified as corporate owned and is currently operating.
When was Associated Home Care founded?
Associated Home Care was founded in 1991. It employs 501 to 1,000 people.
Where is Associated Home Care based?
Associated Home Care is headquartered in Baton Rouge, United States, in the North America region.
How does Associated Home Care make money?
Two revenue lines are on record. In-Home Senior Care Services are the primary driver. The others are long-Term Care Insurance Billing.
Who are Associated Home Care's main competitors?
Direct peers on record are Comfort Keepers, Visiting Angels, BrightStar Care, Bayada Home Health Care, Right at Home, HouseWorks, Home Instead and Caring Friends Home Care. Broad incumbents are Aveanna Healthcare and Addus HomeCare.
Does Associated Home Care have an API?
No public API is recorded for Associated Home Care.
What industry is Associated Home Care in?
Associated Home Care's product category is In-Home Senior Care Services. Its primary akta.pro industry code is HLADAGAG, Dementia/Alzheimer’s In-Home Care (Non-Medical), with a secondary code of HSABAEAB, Dementia Personal Care (ADLs) Support. Its NAICS code is 624120 and its SIC code is 8082.