Evergreen Goodwill of Northwest Washington

What Evergreen Goodwill of Northwest Washington does

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 and headquartered at 700 Dearborn Place S, Seattle, WA. It operates across five counties (Whatcom, Skagit, Snohomish, King, and Kitsap) through a network of 23+ retail thrift stores, two weight-based outlet stores, and 30+ donation centers, supported by 2,000+ employees. The organization sells donated goods through physical stores, the goodwillfinds.com e-commerce platform, and an eBay storefront; it also operates a vehicle donation program via CARS and accepts individual financial contributions including DAFs, IRA QCDs, and planned gifts. Net proceeds from retail and donation operations fund free Job Training and Education programs, which served 6,403 students in 2025 across Adult Basic Education (GED, ESOL, digital literacy), Career Exploration, Sector Pathways (aerospace and maritime pre-apprenticeships), Youth Programs, and Support Services. Geographic reach is reinforced by a Digital Equity Bus that delivers mobile digital literacy to rural and under-resourced communities, with documented scale signals of 1.7 million annual donor visits, 121 million pounds of donations received, and 76-89 million pounds of materials diverted from landfills in a recent year, representing roughly 38% of Washington State's e-waste.

The business model blends three revenue streams: (1) retail thrift transaction fees across stores and outlets priced per-item or by weight (e.g., $1.49-$2.29 per pound for soft/hard goods, $0.69 per book, $0.99 per record); (2) marketplace commissions on goodwillfinds.com and eBay; and (3) philanthropic contributions from individuals, corporate sponsors, and government workforce-development contracts. Strategic partnerships anchor sector pathways — Boeing, Port of Seattle, Safran, and Everett Community College support aerospace and maritime training; Bank of America, Microsoft, JPMorgan Chase, Morgan Stanley, and Comcast NBCUniversal provide financial sponsorship; Starbucks, Walmart, and MOD Pizza participate as employer partners in the Hire a Student program. In November 2025, Amazon began testing self-serve return kiosks at 21 Seattle-area locations, converting footprint into a logistics revenue channel while driving foot traffic. The organization is governed by a Board of Directors chaired by Michael Sekits (Strandview Capital), with corporate representation from Nordstrom, Microsoft, Boeing Capital, and JPMorgan Chase, and led operationally by President & CEO Libby Johnson McKee.

Distinct from a typical commercial retailer, Evergreen Goodwill is a social enterprise where financial performance directly underwrites mission delivery. Operational scale — 23+ stores, 2 outlets, 30+ donation centers, a LEED Gold-certified headquarters, CARF accreditation, and Candid Seal Gold 2024 recognition — supports a workforce-development mission that has cumulatively assisted tens of thousands of clients across a century of operation. Key risks include donation-volume cyclicality tied to consumer discretionary behavior, retail thrift margin compression from increased competition (Value Village, Savers, online resale), dependence on a regional five-county footprint in the Puget Sound area, and concentration of philanthropic revenue among a limited corporate sponsor base. No proprietary technology or AI platform is disclosed; IT appears to support rather than differentiate operations.

Name

Evergreen Goodwill of Northwest Washington

Legal name

Evergreen Goodwill of Northwest Washington

Website

https://evergreengoodwill.org

Company type

Private

Founded year

1923

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit social enterprise operating 23+ thrift stores, 30+ donation centers, and free Job Training & Education centers across five Washington counties, serving adults and youth facing employment barriers with retail proceeds funding workforce programs.

Ownership category

akta.pro rank

Product category

Nonprofit Thrift Retail and Workforce Development Services

NAICS

Business, Professional, Labor, Political, and Similar Organizations (8139), Office Supplies, Stationery, and Gift Retailers (4594)

SIC

Retail-Apparel & Accessory Stores (5600)

akta.pro primary industry

Donation, Consignment & Resale Coordination (HSAFAFAG)

akta.pro secondary industries

Donation, Resale & Disposal Coordination (HSAFAAAK), Product Take-Back & Reverse Logistics Programs (EUAIANAA), Special Education, Disability Support & Inclusive Education Nonprofits (BPAGADAH)

Keywords

• Thrift retail stores
• Workforce development training
• Nonprofit job training
• Adult basic education
• Donation recycling services

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices29 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Retail Thrift Store Sales: Revenue from sale of donated goods at 23+ retail store locations and outlet stores. Net proceeds fund free Job Training and Education programs.
2. Online E-commerce Sales: Online sales through goodwillfinds.com and eBay marketplace, expanding reach beyond physical store locations.
3. Individual Donations: Cash donations, vehicle donations (via CARS program), stock gifts, DAF contributions, IRA QCD donations, and planned giving/bequests.
4. Vehicle Donation Program: Car donation program operated by CARS, accepting vehicles nationwide. Proceeds support job training programs.
5. Amazon Return Kiosk Partnership: Partnership revenue from Amazon for housing self-serve return kiosks at Goodwill locations, generating foot traffic and convenience fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels11 records

Core offering

Evergreen Goodwill operates a network of nonprofit thrift retail stores and outlets that sell donated clothing, household goods, and electronics across 23+ locations and online channels (goodwillfinds.com and eBay). Net proceeds from retail sales, individual and corporate donations, vehicle donations, and an Amazon return-kiosk partnership fund free Job Training and Education programs — including Adult Basic Education/GED, ESOL, digital literacy, vocational training, sector pathways, and youth programs — delivered through county-based Job Training & Education Centers, a Digital Equity Bus, and community classrooms to remove barriers to employment for adults and youth in five counties of Northwest Washington.

Product overview

Evergreen Goodwill of Northwest Washington operates a network of nonprofit retail thrift stores and outlets across Northwest Washington, funding free job training and education programs. The retail operations include 23+ traditional thrift stores, outlet stores with weight-based pricing, and online sales through GoodwillFinds.com and eBay. The job training and education offerings center on five county-based Job Training & Education Centers providing adult basic education, career exploration, vocational training, ESOL classes, computer skills, and sector-specific pathways. Youth programs include aerospace and maritime pathways, while mobile Digital Equity Buses extend services to rural communities. A text alert system enables customers to receive store updates via SMS.

Differentiator

Problem solved

Functional benefit

Products and services

• Retail Thrift Stores Nonprofit retail thrift stores selling donated clothing, household items, electronics, and collectibles across 23+ locations in Northwest Washington.
• Goodwill Outlet Stores Outlet stores selling items priced by weight ($1.49-$2.29 per pound by category), plus individual pricing for books, records, CDs/DVDs, area rugs, and luggage. Locations in Seattle and Everett.
• GoodwillFinds.com Online Shopping E-commerce platform selling donated and new items including jewelry, toys, electronics, clothing, and collectibles to a global online audience.
• eBay Online Store Online sales channel through eBay marketplace offering books and other donated merchandise.
• Material Donation Services

Quantifiable outcome

• 6,403 students served in 2025
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• AmazoncoreStrategic or Co-development Partner · 19 November 2025Amazon is testing self-serve return kiosks at 21 Evergreen Goodwill locations in the Seattle area. Customers can return packages without packaging and receive a discount coupon as an incentive. This partnership helps Amazon expand its return network and reduce processing costs while generating foot traffic for Goodwill stores.
• Everett Community CollegecoreStrategic or Co-development PartnerEducational partner in Youth Aerospace Program, providing short-term certification opportunities for high school students through college credit and career pathway connections.
• BoeingcoreStrategic or Co-development PartnerCorporate partner supporting aerospace and advanced manufacturing workforce development. Boeing has provided funding and industry expertise for youth programs and employee workplace giving through Employee Community Fund.
• Port of SeattlecoreStrategic or Co-development PartnerPartnership supporting aerospace and maritime programs, providing industry connections and career pathway opportunities for youth in the region.
• StarbucksminorStrategic or Co-development PartnerEmployer partner providing job opportunities for Evergreen Goodwill students completing training programs.
• WalmartminorStrategic or Co-development PartnerEmployer partner providing employment opportunities for trained job seekers.
• MOD PizzaminorStrategic or Co-development PartnerEmployer partner offering job placement for workforce program graduates.
• United Way - Whatcom CountycoreStrategic or Co-development PartnerCommunity partner providing funding and resources for workforce development programs in Whatcom County.
• City of Seattle Human Services DeptcoreStrategic or Co-development PartnerGovernment partner providing human services funding and workforce development support.
• Washington State Dept of CommercecoreStrategic or Co-development PartnerState government partner supporting workforce development initiatives and funding.
• Workforce Development Council of Seattle-King CocoreStrategic or Co-development PartnerWorkforce development council partner providing career pathway support and employer connections.
• SafranminorStrategic or Co-development PartnerAerospace industry partner supporting Youth Aerospace Program with industry expertise and career connections.
• CARScoreChannel Partner/ Reseller/ DistributorVehicle donation program partner operated by CARS (Charitable Adult Rides & Services) that accepts vehicles nationwide and handles all donation processing.
• WorkSourcecoreStrategic or Co-development PartnerWorkforce development partner providing drop-in center services at the LEED Gold certified headquarters building.

Scale indicators13 records

Recent moves12 records

Expansion highlights6 records

Broad incumbents

• Goodwill Industries International: Network umbrella organization for 150+ regional Goodwill affiliates including Evergreen Goodwill. Directly comparable mission (workforce development funded by retail) and shared brand; GII sets standards and operates goodwillfinds.com, the same e-commerce platform Evergreen uses.
• Savers / Value Village: For-profit thrift chain (owned by Private Equity firm Leonard Green & Partners) that operates donation-funded secondhand retail at national scale. Direct competitor for thrift shoppers and donors, with significantly larger footprint and capital backing.

Direct peers

• Goodwill of the Olympics and Rainier Region: Sister Goodwill affiliate serving other Washington State counties. Directly comparable operating model — thrift retail stores funding free job training and education — with similar product mix and customer base in the same state.
• Salvation Army Thrift Stores: Major nonprofit thrift chain also selling donated goods to fund social programs. Competes for the same donor pool, thrift shoppers, and secondhand inventory across the Pacific Northwest and nationally.
• Habitat for Humanity ReStores: Nonprofit home-goods resale chain funded by donated furniture, appliances, and building materials. Direct peer in the donation-funded retail model, though focused on home goods rather than apparel.
• Arc Thrift Stores: Nonprofit thrift chain operating in Colorado and neighboring states, funding programs for people with intellectual and developmental disabilities. Same donation-funded retail model serving a similar social-mission purpose.

Emerging players

• thredUP: Online resale platform that competes with Goodwill's online channels for donated and secondhand apparel. Public company (NASDAQ: TDUP) representing the for-profit digitization of the thrift model.
• Poshmark: Peer-to-peer resale marketplace, now owned by Naver. Diverts secondhand apparel away from donation channels toward direct consumer-to-consumer sales, representing a structural threat to Goodwill's donation supply.

Others

• WorkSource Washington: State-operated workforce development system already co-located at Evergreen Goodwill's LEED-certified headquarters. Adjacent rather than competitive; partnership/funding relationship for shared job-seeker services.

Regional players

• Catholic Charities USA Thrift Stores: Nonprofit thrift operations in select US regions supporting faith-based social services. Comparable donation-funded retail model serving a similar mission-driven customer base, though with limited Northwest Washington presence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/SeattleGoodwill
• Facebookfacebook.com/EvergrnGoodwill
• LinkedInlinkedin.com/company/evergrngoodwill
• Instagraminstagram.com/evergrngoodwill
• Pinterestpinterest.com/EvergrnGoodwill

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evergreen Goodwill of Northwest Washington