CrowdFiber
CrowdFiber is a US-based B2B SaaS platform that enables internet service providers, telecom operators, and rural broadband cooperatives to capture subscriber interest, manage GIS-defined service zones, process registrations and payments, and generate FCC BDC regulatory reports through an embeddable address-search and workflow tool.
- Company typePrivate
- Founded2005
- HeadquartersRome, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CrowdFiber does
CrowdFiber is a private US B2B SaaS company, founded in 2005 and headquartered in Rome, Georgia, that builds an address-based subscriber registration and service-area management platform for internet service providers (ISPs), telecom operators, broadband cooperatives, and rural broadband providers. The platform lets providers embed address-search widgets on their own websites, resolve prospective subscribers to specific GIS-defined service zones (polygons, subzones, and zone groups), capture registrations and payments, and manage the full order workflow from interest capture through electronic signature and deposit collection.
The core technology is a cloud-based SaaS platform combining a GIS-driven zone engine (with parcel imports in GeoJSON/GeoCSV, subzone hierarchies, zone groups for shared FCC reporting criteria, and per-zone overrides for forms and language) with an embeddable subscriber registration front end, Stripe-powered payments, HelloSign-backed legally binding e-signatures, and webhook-driven data sync to downstream billing (Sonar), CRM, and GIS systems. A dedicated FCC Broadband Data Collection (BDC) reporting module generates the polygon, availability, and subscription data exports required for federal broadband filings. Supporting tools include a Mapbox-powered GeoJSON editor (geojson.crowdfiber.com), QGIS-compatible geometry workflows, Google Analytics and Meta Pixel tracking, Calendly-based install scheduling, and email plus physical direct-mail (QR-code postcard) campaign modules.
CrowdFiber monetizes primarily through annual SaaS subscriptions with custom quote-based pricing tied to service-area size and address count, supplemented by per-piece fees on direct mail postcard campaigns ($0.77–$1.22 per unit depending on size, with an optional money-back guarantee on returned mail). Go-to-market is enterprise field sales with a demo-first motion, supplemented by a formal channel partnership with NRTC that distributes the platform to US telecom cooperatives, and a self-serve/embedded widget layer for mid-market ISPs. The company is privately held with no disclosed external funding, investor roster, or revenue figures.
CrowdFiber firmographics
Firmographics- Name
- CrowdFiber
- Legal name
- CrowdFiber
- Website
- https://crowdfiber.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CrowdFiber is a US-based B2B SaaS platform that enables internet service providers, telecom operators, and rural broadband cooperatives to capture subscriber interest, manage GIS-defined service zones, process registrations and payments, and generate FCC BDC regulatory reports through an embeddable address-search and workflow tool.
- Ownership category
- akta.pro rank
Where CrowdFiber is headquartered
LocationHeadquarters
- HQ city
- Rome
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CrowdFiber business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations, Supply Chain
Revenue model
- SaaS Platform Subscription: CrowdFiber operates primarily as a subscription-based SaaS platform for ISPs and telecom operators. Specific pricing tiers are not publicly disclosed; the company uses a 'Request a Demo' and 'Contact Us' sales motion indicating quote-based pricing tailored to the size of the ISP's service area and address count.
- Direct Mail Campaign Fees: CrowdFiber charges per-piece fees for direct mail postcard campaigns. Pricing is volume-based: 4x6 postcard = $0.77 per unit; 6x9 = $1.13 per unit; 6x11 = $1.22 per unit. An optional Money Back Guarantee adds a 1.2x multiplier to cover returned mail credits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Direct Mail - 4x6 Postcard |
| Unit Pricing | Pay-as-you-go | Direct Mail - 6x9 Postcard |
| Unit Pricing | Pay-as-you-go | Direct Mail - 6x11 Postcard |
| Subscription | Annual | Core SaaS Platform - Custom Enterprise |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
CrowdFiber product offering
Product offeringCore offering
CrowdFiber provides a B2B SaaS platform that enables internet service providers (ISPs) and telecom operators to capture subscriber interest and sell broadband services by address. The platform features GIS-based service zone management, embeddable address search widgets, online registration workflows, integrated payment processing via Stripe, electronic signatures via HelloSign, email and direct mail marketing tools, and FCC Broadband Data Collection (BDC) regulatory reporting. It is sold primarily to ISPs, broadband cooperatives, and rural telecom providers.
Product overview
CrowdFiber is a cloud-based SaaS platform for internet service providers to sell broadband services by address. The unified platform consists of a core address-based sales engine with multiple integrated modules: Zone GIS Data Management for geographic service area control, Address Management for location data, Contacts & Leads for subscriber tracking, Orders Management for registration processing, Stripe-powered Payments, HelloSign Signature Documents, Email and Direct Mail Marketing, FCC/BDC Reporting for regulatory compliance, Coupons for promotions, Webhooks for external integrations, Surveys for data capture, and advanced zone features including Subzones, Zone Groups, and Zone Overrides for granular geographic control. The platform also provides a companion GeoJSON Editor tool for zone geometry editing.
Differentiator
Problem solved
Functional benefit
Products and services
- CrowdFiber Platform Cloud-based SaaS platform that allows ISPs and telecom operators to sell broadband services by address, capture subscriber interest and pre-registrations, manage GIS-defined service zones, process online orders, collect deposits via Stripe, generate FCC BDC compliance reports, and run direct mail and email marketing campaigns.
- Direct Mail Campaigns Physical mail campaign service that lets ISPs create QR code or PDF postcard mailings (4x6, 6x9, 6x11 sizes) to target neighborhoods for broadband service uptake. Billed per piece ($0.77–$1.22) with an optional Money Back Guarantee multiplier.
- GeoJSON Editor (geojson.crowdfiber.com) Standalone web-based GeoJSON editor tool that allows users to upload KML, GeoJSON, and CSV files and edit polygon geometry for service zones, using OpenStreetMap basemap and Mapbox tooling.
Companies that use CrowdFiber
Customer profileSegments2 records
Ideal customer profiles2 records
CrowdFiber technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature9 records
CrowdFiber partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- NRTC (National Telecommunications Cooperative Association)coreNRTC markets CrowdFiber as an approved solution to its member telecom cooperatives and rural broadband providers. The partnership is featured with a co-branded logo on the CrowdFiber website, indicating a formal channel relationship where NRTC resells/distributes CrowdFiber to its cooperative ISP network.
- StripecoreCrowdFiber integrates with Stripe as its payment processing partner. ISPs connect their Stripe accounts to collect subscriber deposits inline with the registration process. CrowdFiber takes no additional fees above Stripe's cost and does not store credit card data. The integration supports test/live modes and zone-level payment configuration.
- HelloSign (by HelloSign, an Intuit company)coreCrowdFiber's electronic signature functionality is powered by HelloSign, which provides audit trails, transaction hashing for tamper detection, and legally binding e-signature compliance with the ESIGN Act. HelloSign's technology ensures intent to sign, consent, attribution, and record association for legally binding documents.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
CrowdFiber competitors and assessment
Company assessmentBroad incumbents
- Esri: Dominant GIS platform used across telecom for network and service-area mapping. CrowdFiber's zone-GIS tooling overlaps in function but Esri is the incumbent geospatial layer many ISPs already license.
- CSG International: Established BSS/OSS and customer engagement vendor for telecom operators globally. A broad incumbent offering overlapping subscriber management, billing, and digital channels that CrowdFiber addresses more narrowly.
- Netcracker Technology: Large-scale telecom BSS/OSS suite used by Tier-1 communications service providers. Represents the incumbent alternative that larger ISPs could standardize on, threatening CrowdFiber at the enterprise end of the market.
Direct peers
- Calix: Broadband experience platform serving ISPs and communications service providers with subscriber management, marketing, and operations tooling — directly overlapping CrowdFiber's ISP subscriber-capture and zone-management focus.
- Sonar Software: Telecom billing and CRM platform purpose-built for ISPs. CrowdFiber explicitly integrates with Sonar, and both vendors compete for the same ISP back-office and subscriber-management budget.
- IQGeo: Geospatial software for telecom network planning and operations, used by ISPs to manage service areas and subscriber locations. Comparable to CrowdFiber's GIS zone and address-management modules.
Emerging players
- Vitruvi Software: Construction and operations SaaS for fiber and telecom network builders. Comparable broadband-vertical focus and SaaS delivery model, though oriented to network construction rather than subscriber capture.
- Biarri Networks: Fiber network design and project management for ISPs and telecom cooperatives, addressing similar broadband-build customer segments to CrowdFiber (especially via rural cooperative channels).
- Vetro FiberMap: Fiber network mapping platform for ISPs and broadband builders. Comparable use case (service-area zones, address-level intelligence) but oriented to network planning rather than subscriber registration.
- 3-GIS: Fiber network GIS and design software for telecom operators, focused on service-area geometry and asset management — adjacent to CrowdFiber's zone-GIS functionality but skewed toward fiber network design.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CrowdFiber social profiles
Digital presenceCrowdFiber financial estimates
Financial estimateRevenue estimate
Valuation estimate
CrowdFiber leadership team
Management profileNumber of profiles
CrowdFiber funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CrowdFiber M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CrowdFiber
What does CrowdFiber do?
CrowdFiber provides a B2B SaaS platform that enables internet service providers (ISPs) and telecom operators to capture subscriber interest and sell broadband services by address. The platform features GIS-based service zone management, embeddable address search widgets, online registration workflows, integrated payment processing via Stripe, electronic signatures via HelloSign, email and direct mail marketing tools, and FCC Broadband Data Collection (BDC) regulatory reporting. It is sold primarily to ISPs, broadband cooperatives, and rural telecom providers.
Is CrowdFiber a public or private company?
CrowdFiber is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CrowdFiber founded?
CrowdFiber was founded in 2005. It employs 11 to 50 people.
Where is CrowdFiber based?
CrowdFiber is headquartered in Rome, United States, in the North America region.
How does CrowdFiber make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are direct Mail Campaign Fees.
Who are CrowdFiber's main competitors?
Broad incumbents on record are Esri, CSG International and Netcracker Technology. Direct peers are Calix, Sonar Software and IQGeo. Emerging players are Vitruvi Software, Biarri Networks, Vetro FiberMap and 3-GIS.
Does CrowdFiber have an API?
Yes. CrowdFiber provides a webhook-based integration system for transmitting data to external applications. The platform supports pre-configured hook types including: Enhanced Order Created (with address, contact, order, speedtest, survey, and zone information), Customer Created Location Only, Zone Created, Zone Updated, and Zone Deleted. Webhooks can be configured with JSON or XML format, optional secret keys for security, zone targeting, and retry-on-fail functionality. Developer documentation is at docs.crowdfiber.com.