What KIM Software does

KIM Software Solutions Ltd is a UK-based, Stansted-headquartered software provider founded in 1999 that builds cloud-hosted SaaS platforms primarily for UK police forces, HM Government agencies, fire and rescue services, NHS organisations and universities. Its portfolio centres on operational workflows for policing and criminal justice — ePMS (evidential property management), eArchive (records and archive management), RVR+ (rapid video response), MARS (multi-agency response), Digital Search Book and Incident Management — supplemented by cross-vertical modules for Facilities Management, Leadership and Talent Management, Wellbeing Management, Victim Support Management and Student & Staff Support Services, plus a separate AVRT virtual-reality training platform for law enforcement and emergency services. The technology stack is built on Microsoft Azure with IL2 and PSN accreditation, ADFS-based multi-factor authentication, VPN gateways, IP allowlisting and encrypted storage, with iOS/Android mobile apps and open APIs for system integration; AI tooling (image recognition and summarisation) is embedded in selected products such as Digital Search Book and MyCase Support.

KIM monetises primarily through recurring SaaS subscriptions delivered via the UK G-Cloud 14 procurement framework, combined with bespoke implementation, data migration from legacy systems and ongoing support. Pricing is largely quote-based for enterprise deployments, with one disclosed low-price point (£5/month) for the MyCase Support individual licence aimed at domestic-abuse survivors. Go-to-market is enterprise direct field sales supplemented by event-driven demand generation across UK Home Office Security and Policing, NPCC Digital Innovation Summit, Emergency Services Show and sector webinars. As of June 2026, KIM operates as part of LearnPro Group, backed by Apiary Capital, following its acquisition into the group's public-safety technology platform; key leadership remained in place during a phased transition. The combined entity now distributes KIM products alongside LearnPro's ERP, HR, learning and asset management offerings into blue-light, regulated and high-risk industries.

Name

KIM Software

Legal name

KIM Software Solutions Ltd

Website

https://kimsp.co.uk

Company type

Private

Founded year

1999

Operating status

Acquired

Headcount range

11–50 employees

Short description

KIM Software (KIM Software Solutions Ltd) is a UK-based, Stansted-headquartered SaaS provider founded in 1999 that delivers cloud-hosted case-management, evidence, records and training platforms — including ePMS, eArchive, RVR+, MARS and AVRT — to UK police forces, HM Government agencies, fire services, NHS bodies and universities via the G-Cloud framework.

Ownership category

akta.pro rank

Product category

Public Safety Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

Keywords

• Public safety software
• Cloud-hosted SaaS
• Evidence management systems
• Police case management
• Victim support software

Headquarters

HQ city

Stansted

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscriptions (Cloud-Hosted Software): KIM Software offers its suite of software systems as a cloud-hosted SaaS model via the Microsoft Azure Cloud (IL2 and PSN compliant). Organisations pay for the capacity of storage they need, with flexible scaling up or down based on requirements. The SaaS model eliminates upfront hardware costs, facilities costs, and shifts maintenance responsibilities from the customer's IT department to KIM Software.
2. Individual Licences (MyCase Support): MyCase Support is offered as an individual licence starting from £5 per month for individuals, providing a digital journal for domestic abuse survivors. Agencies can also purchase licences on behalf of individuals they support.
3. G-Cloud Framework Agreements: KIM Software is an approved G-Cloud 14 supplier providing digital solutions including Seized Property Management, Records and Archive Management, Witness and Suspect Interview Recordings, Victim Support, Witness Support, Multi Agency Case Management, Leadership and Talent Management, and Universities Estates/Incident/Student support through the UK Government G-Cloud framework.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

KIM Software Solutions provides cloud-hosted software platforms for UK police forces, HM Government agencies, and public sector organisations, covering evidential property management, records and archive management, incident management, victim support, multi-agency response, and virtual reality training. All platforms are delivered as SaaS on Microsoft Azure with IL2 and PSN compliance for government-grade security, and integrate via open APIs with existing Force and agency systems.

Product overview

KIM Software offers a comprehensive portfolio of modular software solutions primarily serving UK law enforcement, criminal justice, emergency services, and public sector organizations. The core platform includes RVR+ for emergency video response, MARS for multi-agency coordination, eArchive for records management, ePMS for evidential property handling, Incident Management for operations reporting, Digital Search Book for crime scene documentation, Victim Support Management, and MyCase Support for domestic abuse cases. Additional modules cover Facilities Management, Leadership and Talent Management, Wellbeing Management, and Student and Staff Support Services for universities. The company provides cloud hosting via Microsoft Azure with government-grade security, AVRT virtual reality training, and legacy system modernization services. All solutions leverage open APIs for integration with existing organizational systems.

Differentiator

Problem solved

Functional benefit

Brands

• RVR+ (Rapid Video Response): Delivers an immediate virtual response between a victim of crime and the emergency services enabling a more effective triage and resource deployment within a comprehensive case management platform.
• MARS (Multi Agency Response Solution)
• AVRT (Adaptive Virtual Reality Training)

Products and services

• RVR+ Rapid Video Response

Quantifiable outcome

• West Mercia and Warwickshire Police saw significant improvements in seized property management, especially around drugs seizures and property reviews, after adopting ePMS.
• +5 more outcomes

Named customers41 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability9 records

Feature12 records

Partnerships

Four partnerships are on record, tiered core and minor.

• LearnPro GroupcoreStrategic or Co-development Partner · 2 June 2026KIM Software Solutions was acquired by LearnPro Group, backed by Apiary Capital, a leading provider of Public Safety technology for bluelight, regulated and high-risk industries. The acquisition strengthens LearnPro Group's presence in the Policing & Security market, expanding its range of ERP, HR, Learning and asset management products. KIM's portfolio complements LearnPro Group's existing offerings across policing, security, and regulated sectors. KIM's employees joined LearnPro Group with key leadership roles remaining during a phased transition period.
• Microsoft AzurecoreTechnology or IntegrationKIM Software is a Microsoft accredited company offering its suite of software systems via Microsoft Azure Cloud (IL2 and PSN compliant). All KIM platforms are UK Azure cloud-hosted with encrypted data storage, VPN gateways, IP allowlisting, and multi-factor authentication through ADFS.
• Ignis TechnologiesminorStrategic or Co-development PartnerRecent acquisition by LearnPro Group alongside KIM Software, expanding the group's capabilities in the public safety technology sector.
• RiVRminorStrategic or Co-development PartnerRecent acquisition by LearnPro Group alongside KIM Software, expanding the group's VR training capabilities in the public safety sector.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Civica: One of the largest UK providers of software for the public sector, including policing, local government, health and education. Direct peer because its portfolio overlaps with KIM's records, case management, regulatory and workforce modules sold to UK forces and agencies.
• NEC Software Solutions (formerly Northgate Public Services): UK vendor of case management, records and operational software to police forces and other public-sector organisations. A direct peer as a competing supplier of integrated force-level platforms and case-management suites to UK policing.
• Advanced Business Solutions: UK provider of business software (HR, finance, payroll, ERP, records and case management) to public-sector and regulated organisations. Comparable as a competing vendor of operational cloud software to UK councils, forces and agencies.
• Netcall: UK low-code automation and customer engagement platform vendor with strong public-sector presence. Comparable as a peer selling workflow, case management and automation tools to UK government, NHS and local authority buyers adjacent to KIM's segments.
• Totalmobile: UK mobile workforce and field-service management software vendor serving local government, housing and emergency services. Comparable for the mobile/incident-management and field-operations capabilities that overlap with KIM's incident and digital search workflows.

Broad incumbents

• Capita: Large UK IT and business services group with a dedicated Police Software business (e.g., Capita One) supplying operational software to forces. A broad incumbent with deeper resources that overlap with KIM's records, property and incident management modules.
• Sopra Steria: European IT services and software group with significant UK public-sector business, including police clients. Comparable as a broader-incumbent supplier competing for force-wide digital and case management procurements where KIM bids.

Emerging players

• Esri UK: UK arm of Esri, supplying GIS and location-intelligence software widely used by UK police forces for crime mapping and operational planning. Comparable as an embedded public-safety analytics and operational platform competing for force technology budgets.

Regional players

• Police Digital Service: UK not-for-profit technology organisation created by NPCC to coordinate national policing technology, data and standards. Relevant peer/ecosystem actor because it shapes national procurement frameworks and standards that influence which suppliers (like KIM) win force-wide contracts.

Others

• Bytes Software Services: UK software reseller and managed services provider serving public-sector and enterprise customers. Included as an indirect channel/ecosystem peer — Bytes resells and integrates cloud, productivity and security software into UK government accounts that overlap with KIM's buyer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/kimsoftware
• Facebookfacebook.com/kimssoftware
• LinkedInlinkedin.com/company/kim-software-solutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KIM Software