Cloud Giants

What Cloud Giants does

Cloud Giants is a privately held Salesforce consulting firm, headquartered in Durham, North Carolina (with an additional office in Cary, NC), that has operated as an official Salesforce partner since 2014. The firm specializes in revenue operations consulting with deep expertise in Salesforce CPQ (75+ implementations), Revenue Cloud / Revenue Cloud Advanced, Experience Cloud, Sales Cloud, and MuleSoft integrations. Service offerings span Assessment & Strategy, Security Assessment, Implementation, and an ongoing "Expert as a Service" managed support model, supplemented by a free ARR for CPQ AppExchange solution and a Business Days Calculator utility.

The company generates revenue through professional services engagements, including project-based implementations and retainer-style support, on multi-year contract structures with quote-based pricing. It serves enterprise and mid-market customers with a vertical emphasis on High Tech/SaaS firms (e.g., SolarWinds, HqO) and healthcare/membership organizations (e.g., PAEA), and it reaches buyers via direct sales, the Salesforce partner ecosystem, AppExchange listings, content marketing (blogs, guides, webinars), and event participation at Dreamforce and Dreamin' in Color. Cloud Giants is founder/management-owned with no disclosed institutional funding, M&A activity, or subsidiaries.

Name

Cloud Giants

Legal name

Cloud Giants, LLC

Website

https://cloudgiants.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Cloud Giants is a Salesforce consulting partner, founded in 2014 and based in Durham, North Carolina, that delivers CPQ, Revenue Cloud, Experience Cloud, and Sales Cloud implementation and managed-support services to enterprise and mid-market organizations, with 75+ CPQ projects completed.

Ownership category

akta.pro rank

Product category

Salesforce Consulting Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEABAE

Cloud Managed Services (M365/Azure/AWS/GCP)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYBPAEACAF

Cloud Managed Services (Operations, Monitoring, Patching)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cloud Services & Cloud Migration

SECONDARYBPAEACAD

Cloud-Native Development (Containers, Kubernetes, Microservices)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cloud Services & Cloud Migration

Keywords

• Salesforce consulting services
• CPQ implementation services
• Revenue cloud consulting
• Experience cloud solutions
• Salesforce partner services

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Salesforce Consulting & Implementation Services: Professional services revenue generated from Salesforce consulting engagements, including assessment, strategy, implementation, and ongoing support for Salesforce products like CPQ, Revenue Cloud, and Experience Cloud. Revenue is project-based and subscription-based through 'Expert as a Service' managed services offering.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Cloud Giants is a Salesforce consulting firm that delivers implementation, re-implementation, remediation, optimization, and ongoing managed services across Salesforce CPQ, Revenue Cloud, Experience Cloud, Sales Cloud, and MuleSoft. The company also publishes a free AppExchange solution (ARR for CPQ) and a Business Days Calculator tool to support subscription-revenue tracking within Salesforce CPQ.

Product overview

Cloud Giants is a Salesforce-focused consulting company offering implementation, optimization, and strategic services for the Salesforce ecosystem. Their core portfolio centers on revenue operations consulting with deep expertise in Salesforce CPQ (75+ implementations), Revenue Cloud, Experience Cloud, and Sales Cloud. They offer a combination of consulting services (Assessment & Strategy, Security Assessment, Expert as a Service, and Implementation), solutions (ARR for CPQ free AppExchange tool, Business Days Calculator), and knowledge resources (guides and playbooks on CPQ, MuleSoft, and Salesforce optimization). The company positions itself as helping organizations accelerate revenue operations through streamlined processes and outstanding customer experiences built on the Salesforce platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Salesforce CPQ Consulting Implementation, reimplementation, remediation, and optimization services for Salesforce Configure, Price, Quote (CPQ), covering guided selling, pricing rules, product bundles, renewal automation, quote templates, and org consolidations. Designed for enterprises with complex sales and subscription models.
• Revenue Cloud Consulting Implementation consulting for Salesforce Revenue Cloud, including advanced contract management, fulfillment tracking, AI-driven automation, and migration from legacy CPQ to Revenue Cloud. Targeted at organizations modernizing their revenue lifecycle.
• Experience Cloud Consulting Implementation of Salesforce Experience Cloud for customer, partner, and member portals, including association management system (AMS) migrations to Experience Cloud. Targeted at membership-based and community-driven organizations.
• Sales Cloud Consulting Salesforce Sales Cloud implementation and optimization services, including account teams configuration, territory management, and sales process automation for revenue-generating teams.
• Revenue Operations Consulting

Quantifiable outcome

• Eliminated 2 hours per week of data integrity troubleshooting for HqO, saving $7K compared to single year ChurnZero subscription
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor, core and flagship.

• 360 Subscription BillingminorStrategic or Co-development Partner · 30 September 2024Collaboration with 360 Subscription Billing for joint webinar on 'Optimizing U.S. Taxation Across Salesforce and NetSuite'. Subject matter experts from both companies participated in panel discussion aimed at finance professionals, tax experts, and business leaders.
• AvalaracoreTechnology or Integration · 28 August 2024Strategic consulting partnership between Cloud Giants and Avalara for tax compliance automation. Avalara's AvaTax cloud-based tax calculation solution integrates with Salesforce CPQ via prebuilt AppExchange connection. The partnership enables clients to gain seamless tax reporting solutions customized to their needs, supporting sales and use tax, VAT, and GST calculations across industries and borders.
• SalesforceflagshipImplementation/ SI/ Consulting PartnerOfficial Salesforce consulting partner since 2014 with deep expertise in CPQ, Revenue Cloud, and Experience Cloud. Cloud Giants operates within Salesforce's partner ecosystem, receiving referrals and maintaining certified status. The partnership includes access to Salesforce resources, training, and co-marketing opportunities.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Simplus (Infosys): Simplus was a leading independent Salesforce consulting firm specializing in CPQ, Quote-to-Cash, and managed services before its acquisition by Infosys. Closely comparable to Cloud Giants on CPQ specialization, now operating within a larger parent.
• Slalom: Slalom is a major Salesforce consulting partner with deep expertise across Salesforce clouds including CPQ and Revenue Cloud. It is one of the most direct competitors to Cloud Giants in the mid-market and enterprise Salesforce services market, though significantly larger in scale.
• Coastal Cloud: Coastal Cloud is a boutique-to-mid-size Salesforce consulting firm based in the US with comparable focus on Salesforce implementations, managed services, and AppExchange solutions. Closely matches Cloud Giants in size and service portfolio.
• 360 Degree Cloud: 360 Degree Cloud is a Salesforce Summit-level consulting partner offering implementation, CPQ, and managed services. Comparable to Cloud Giants in CPQ and Revenue Cloud focus, with a slightly broader geographic reach.

Broad incumbents

• Persistent Systems: Persistent Systems is a large IT services firm with a dedicated Salesforce practice covering CPQ, Sales Cloud, and Experience Cloud. It competes with Cloud Giants on enterprise Salesforce engagements but operates as a broader, multi-platform services provider.
• Accenture Salesforce Business Group: Accenture is the largest global SI with a dedicated Salesforce practice (reinforced by acquisitions like Silverline). It competes for the same enterprise Salesforce transformation mandates as Cloud Giants but at materially greater scale and global footprint.
• Cognizant: Cognizant is a global IT services firm with a sizable Salesforce consulting practice. It competes with Cloud Giants on enterprise Salesforce implementation projects but offers broader digital transformation capabilities beyond Salesforce.
• Deloitte Digital: Deloitte Digital operates a global Salesforce practice offering end-to-end transformation including CPQ and Revenue Cloud. Overlaps with Cloud Giants on Salesforce delivery but serves larger, more complex transformation engagements.

Emerging players

• Damco Solutions: Damco Solutions is an IT services firm with a Salesforce consulting practice offering implementation and managed services. Comparable to Cloud Giants on Salesforce services, with a more diversified overall service portfolio.
• Girikon: Girikon is a Salesforce consulting partner providing implementation, customization, and integration services. Comparable to Cloud Giants as a Salesforce-focused services firm, though with a broader geographic delivery model and different vertical mix.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CloudGiants

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloud Giants