HotelTime Solutions

What HotelTime Solutions does

HotelTime Solutions is a Czech Republic-headquartered software company that builds and sells an integrated cloud-based hospitality management platform serving hotels, restaurants, spas, and event venues. Its product suite consists of four core modules — HotelTime PMS (property management), Vento POS (restaurant and F&B point-of-sale), Libero SPA (wellness and spa management), and Confero MICE (meetings, incentives, conferences, and events) — that share a unified guest database, billing, and reporting architecture. Add-on modules include the AI Manager App for AI-powered KPI dashboards, Libero Concierge for automated guest communication, the Vento 3-in-1 handheld terminal, and an Automated VoucherShop integration. The platform runs on a C#, ASP.NET, WebAPI, jQuery, WebSockets, REST, T-SQL, MongoDB stack with both cloud (Azure) and on-premise deployment options, and exposes a public REST API connecting to 80+ third-party systems including channel managers (SiteMinder, D-Edge, STAAH), payment gateways (Adyen, Trust Payments, Elavon), accounting (Pohoda, SAP Business One), lock systems (SALTO, ASSA ABLOY), and revenue management (Hotellab, Duetto).

The company monetizes through recurring SaaS subscriptions — per-room-per-month licensing for HotelTime PMS and fixed monthly subscriptions for Vento POS and Libero SPA — sold primarily via a direct, field-sales-led go-to-market. As of late 2025, HotelTime served 640+ hotels and restaurants across 20 countries via regional sales coverage anchored in Prague (HQ) and local offices in the UK/Ireland, South Africa, Sri Lanka/Maldives, and Thailand/Southeast Asia, with named country GTM owners including David Byrne (CGO), Filip Küchnel (Commercial Director, SEA), and country-level Account Executives. The company holds GDPR and PCI DSS compliance certifications and reports a 98% client retention rate with an average of four third-party integrations deployed per new client. In December 2025, Central European private equity firm Sandberg Capital acquired a 60% majority stake, with founder-CEO Jan Hejný and existing management retaining 40%, marking a transition to a PE-backed growth model with stated intent to accelerate international expansion and product development.

Notable named customers include OREA Hotels & Resorts, Chateau Mcely, Czech Inn Hotels, Asten Hotels, Grandhotel Tatra (Czech market); Mangosteen Ayurveda & Wellness Resort, Thai Garden Resort, Absolute Resorts and Hotels, Villa Mahabbirom, Taru Villas, White Paradise Zanzibar (Asia and Africa); and Losehill House Hotel, Haymarket Hotel, Rockhill House Hotel, Bellevue Hotels, Garzotto Hotels & Resorts (Western Europe). The platform has earned #1 ranking in HotelTechReport's 2025 Restaurant POS category and HotelTechAwards 2026 #1 in SPA, #2 in POS, and #5 globally (out of 342) in PMS.

Name

HotelTime Solutions

Legal name

HotelTime Solutions a.s.

Website

https://hoteltime.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

HotelTime Solutions is a Czech-headquartered SaaS company that sells an integrated cloud-based PMS, POS, SPA, and MICE platform to 640+ hotels, restaurants, and event venues across 20 countries via direct regional field sales and monthly recurring subscriptions.

Ownership category

akta.pro rank

Product category

Hospitality Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYTHALACAI

Point-of-Sale (POS) & On-Property Commerce

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

SECONDARYTHALACAF

Guest Experience & Engagement (CRM, Messaging, Loyalty)

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

SECONDARYTHALACAM

Sales & Catering / Group & Event Management

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

SECONDARYTHALACAJ

Payments, Billing & Invoicing

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

Keywords

• Hospitality management software
• Property management systems
• Cloud-based hotel software
• Restaurant point-of-sale
• Spa booking software

Headquarters

HQ city

Praha

HQ country

Czechia

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions: Subscription-based licensing for HotelTime PMS, Vento POS, Libero SPA, and Confero MICE systems. Priced per room per month for PMS and per month for POS/SPA modules. Cloud-based delivery with regular updates included.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

HotelTime Solutions sells a cloud-based hospitality management platform consisting of four integrated modules: HotelTime PMS (property management), Vento POS (restaurant/F&B point-of-sale), Libero SPA (spa and wellness management), and Confero MICE (event and conference management). The platform is licensed on a subscription basis per room or per month, supports multi-property chains, integrates with 80+ third-party hospitality technology partners, and is sold primarily to hotels, restaurants, spas, and event venues globally.

Product overview

HotelTime Solutions is a comprehensive cloud-based hospitality management platform consisting of four core integrated products: HotelTime PMS (Property Management System for hotel reservations, front desk, housekeeping, and guest account management), Vento POS (restaurant and F&B point-of-sale system with inventory management and advanced reporting), Libero SPA (wellness and spa reservation and management system), and Confero MICE (event and conference management software). The platform supports 640+ hotels and restaurants across 20 countries. Key add-on modules include the AI Manager App (mobile dashboard with AI-powered conversational analytics), Libero Concierge (automated guest email/SMS communication), and Vento 3-in-1 (portable handheld terminal for mobile F&B service). All products share a unified architecture with 2-way PMS integration, and the platform offers a public API supporting channel managers, booking engines, payment processors, lock systems, and accounting integrations.

Differentiator

Problem solved

Functional benefit

Brands

• HotelTime PMS: Cloud-based Property Management System for hotels, enabling efficient hotel management, cost savings, and guest satisfaction.
• Vento POS
• Libero SPA
• Confero MICE

Products and services

• HotelTime PMS Cloud-based Property Management System that enables efficient hotel management including reservations, front desk operations, housekeeping, billing, guest account management, and reporting. Integrates with Vento POS, Libero SPA, and Confero MICE for unified hotel operations. Designed for hotels ranging from small boutique properties to large chains and resorts.
• Vento POS Cloud-based restaurant and point-of-sale system for hotel F&B operations, wine bars, and standalone restaurants. Provides inventory management, stock control, advanced reporting, and 2-way integration with HotelTime PMS for charging to guest folios.
• Libero SPA Reception and reservation system for sports facilities, wellness centers, and spa venues. Can operate as a standalone system or integrated with HotelTime PMS, enabling shared guest databases and billing to hotel accounts.
• Confero MICE Meeting, incentive, conference, and event (MICE) management software for planning and organizing events, managing inventory, creating quotes, and running conferences and banquets. Suitable for hotels, congress centers, and event venues.
• AI Manager App AI-powered mobile application for hotel managers providing real-time KPIs (occupancy, ADR, RevPAR, ALoS), revenue tracking, room status monitoring, and a conversational AI interface for natural language queries about hotel performance.
• Libero Concierge Automated guest communication module for Libero SPA enabling reservation confirmations, reminders, thank-you messages, and voucher expiration notifications via email and SMS with both manual and automated triggers.
• Vento 3-in-1 Portable handheld terminal combining restaurant ordering, payment processing, and receipt printing in a single device for mobile F&B service at tables, bars, terraces, and poolside, with integration to HotelTime PMS for room charges.
• Automated VoucherShop Automated voucher sales and redemption system that integrates with channel managers, booking engines, PMS, and accounting systems for automatic document generation and tracking of voucher redemption against reservations.

Quantifiable outcome

• 98% client retention rate
• +4 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration71 records

AI capability6 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• GuestRevucoreTechnology or Integration · 1 January 2025Integration partnership bringing guest feedback surveys directly into HotelTime PMS. GuestRevu's survey tools collect guest opinions post-stay while HotelTime pushes those insights to hotel teams for immediate action on service improvements.
• HOTELLABcoreTechnology or IntegrationRMS (Revenue Management System) integration with HOTELLAB for automated pricing and revenue optimization
• 80+ Integration PartnerscoreTechnology or IntegrationExtensive integration ecosystem including: Channel Managers (SiteMinder, D-Edge, STAAH), Payment processors (Adyen, Global Payments, Elavon, Trust Payments), Accounting systems (Pohoda, Vario, Abra, Helios), Lock systems (SALTO, ASSA ABLOY, Onity), IPTV (Antik, Apollo), CRM/Reputation (GuestRevu, TrustYou, ReviewPro, Revinate), and many more hospitality technology providers
• ProfitroomminorGTM or Marketing PartnerJoint event participation through Profitroom On Tour events, co-marketing activities in Czech and Slovak markets
• AHR ČR (Association of Hotels and Hospitality)minorGTM or Marketing PartnerParticipation in AHR ČR Roadshow events for hotel industry networking and marketing in Czech Republic

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Mews: Cloud-native PMS designed for hotels and hostels with strong automations, payments, and an open marketplace of integrations. Mews is the most direct head-to-head competitor to HotelTime's PMS, targeting the same independent and mid-market hotel segment with a similar subscription + integration strategy.
• Guestline: UK-based cloud PMS, distribution, and booking platform for hotels, groups, and independent properties across Europe. Guestline is a closely comparable competitor in the geographies (UK/Ireland/Europe) where HotelTime has built its strongest references.
• ThinkReservations: Cloud reservation, PMS, and online booking engine targeting independent hotels, inns, and small chains. Comparable to HotelTime in the small-property niche, especially across the European boutique hotel segment.
• Hotelogix: Cloud PMS for small, mid-sized, and chain hotels with multi-property management, mobile capabilities, and POS integration. Hotelogix targets a similar independent/mid-market customer profile as HotelTime and competes on price-led bundled PMS+POS offerings.
• Cloudbeds: All-in-one cloud PMS, channel manager, and booking engine for independent hotels, hostels, and inns. Cloudbeds competes directly with HotelTime on integrated hospitality SaaS for the independent/mid-market segment, and now incorporates the Protel brand for larger European properties.
• ResoNet / ResortSuite: Integrated guest management and booking software for resorts, spas, and golf/wellness properties. ResortSuite overlaps with HotelTime's Confero MICE and Libero SPA offerings for resorts that bundle events, wellness, and lodging operations.
• Book4Time: Cloud-based spa, wellness, and leisure management software with booking, POS, and CRM workflows. Book4Time is the closest comparable to HotelTime's Libero SPA module, particularly for hotel-anchored spa and wellness operations.
• Lightspeed Restaurant: Cloud-based POS and commerce platform for restaurants and hospitality F&B. Lightspeed competes directly with HotelTime's Vento POS in the hospitality F&B segment, particularly for multi-outlet and hotel-anchored restaurant operations.
• eZee Absolute (eZee Technosys): Cloud-based PMS, POS, and booking engine suite for hotels, hostels, and restaurant operations. eZee's integrated suite and pricing model closely mirror HotelTime's bundled PMS/POS approach for small-to-mid-market properties.

Broad incumbents

• Oracle OPERA Cloud (formerly Micros-Fidelio): The long-standing incumbent PMS in the global hospitality market, used by large hotel chains and integrated with Opera's broader Oracle Hospitality suite. It competes with HotelTime across enterprise deployments while offering a heavier, more enterprise-oriented stack.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC3EvoLQ7syG0DQ9cvZhdT9w
• Facebookfacebook.com/hoteltimesolutions
• LinkedInlinkedin.com/company/hotel-time-a-s-
• Instagraminstagram.com/hoteltimesolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HotelTime Solutions