Kogo

What Kogo does

Kogo Limited is a privately held UK managed service provider (MSP) headquartered in East Grinstead, West Sussex, founded in 1998 by Martin Bannister. The company delivers outsourced IT support and cybersecurity services to small and medium-sized businesses across South East England, including the Gatwick, London, Sussex, Surrey and Kent corridor. Its core portfolio bundles managed IT services (network, server, mobile device and vendor management), a 24/7 helpdesk, cybersecurity with a layered breach-prevention and sandbox-containment approach, business continuity and disaster recovery planning, cloud migration support for Microsoft and AWS environments, multi-factor authentication, and hosted telephony (VoIP). Kogo also runs cyber awareness workshops aimed at directors and senior business leaders.

The technology stack is an assembly of best-of-breed third-party platforms rather than proprietary infrastructure: DeskDirector for the client portal, ISL Online for remote support, IT Glue for centralized IT documentation, StorageCraft for backup and disaster recovery, Trend Micro for endpoint security, and Sage for accounting/ERP integration. Kogo's differentiation sits in service delivery discipline (tailored packages, real-time CSAT tracking, 24/7 proactive monitoring, certified engineers) and a deep documentation regime that embeds the firm into each client's IT estate. The company is Gold Partner with StorageCraft, Silver Partner with Trend Micro, and a Sage 200 partner, and was selected as one of six global Trend Micro beta test partners in 2016.

The business model is primarily subscription-based managed services with monthly billing on customized packages, supplemented by project-based professional services (cloud migrations, disaster recovery assessments, IT fitness reports) and account-management retainers. Go-to-market is sales-led and consultative, anchored by free IT reviews and cyber awareness workshops, with a referral pipeline flowing from the CompTIA UK Executive Council, IT Nation Evolve peer group, and Sussex Chamber of Commerce board (where founder Martin Bannister holds a seat). The firm holds Cyber Essentials Plus, CompTIA Accredit UK Trustmark, and CompTIA IT Business Trustmark certifications, and won Synaxon UK MSP of the Year in 2017.

Name

Kogo

Legal name

Kogo Limited

Website

https://kogo.co.uk

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Kogo Limited is a UK-based managed service provider founded in 1998 that delivers outsourced IT support, cybersecurity, and business continuity services to small and medium-sized businesses across South East England, primarily in the Gatwick, Sussex, Surrey, Kent, and London corridor.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)

SIC

Services-Management Services (8741), Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)

akta.pro secondary industries

Governance, Risk & Compliance (GRC) Advisory & Assessments (BPAKAHAH), Privacy, Data Protection & Cyber Governance (GRC) (BPAHAFAF), Policy & Compliance Management (HDADAIAB)

Keywords

• Managed IT services
• Cybersecurity solutions
• IT helpdesk support
• Disaster recovery services
• Cloud migration services

Headquarters

HQ city

East Grinstead

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services including network management, server management, mobile management, security management, and helpdesk support. Services are tailored to fit unique business needs with packages customized for growth.
2. IT Solutions and Consulting: Project-based and consulting services including business continuity planning, disaster recovery planning, security risk management, cloud migrations, office moves, and infrastructure upgrades.
3. Account Management: Proactive business support including periodic business reviews, strategic IT planning and budget management, IT fitness reports, disaster recovery recommendations, business continuity audits, and cybersecurity awareness reviews.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

Kogo is a B2B IT support and cybersecurity company providing outsourced managed IT services to small and medium businesses in the UK. Its core offering is a tailored managed IT services bundle that includes network, server, and mobile device management, 24/7 proactive monitoring, a dedicated helpdesk, and a layered cybersecurity approach spanning breach prevention, sandbox containment, and business continuity. Complementary paid offerings include disaster recovery, cloud migration (Microsoft and AWS), hosted telephony (VoIP), and cyber awareness workshops.

Product overview

Kogo is a managed IT services company offering outsourced IT support and cybersecurity solutions for small to medium businesses. The core offering is a bundled managed IT services portfolio that includes Managed IT Services (network, server, mobile, and vendor management with proactive 24/7 monitoring), IT Support/Helpdesk with dedicated engineers, Cybersecurity Solutions with layered security approach and breach prevention, Business Continuity planning, Disaster Recovery services, and Account Management. Additional services include Cloud Migration (supporting Microsoft and AWS environments), Multi-Factor Authentication, and Hosted Telephony (VoIP). Kogo also provides a Client Portal powered by DeskDirector and Cyber Awareness Workshops for executive education. The company operates on a tailored-package model, customizing solutions to each business's unique needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced managed IT service covering network management, server management, mobile device management, vendor management, and 24/7 proactive monitoring with breach prevention and sandbox containment, tailored to each SMB client's needs.
• IT Support / Helpdesk Dedicated IT helpdesk providing first-line support with dedicated engineers, handling monitored asset alerts and notifications, and offering on-site dispatch support for SMB clients.
• Cybersecurity Solutions Layered cybersecurity service for SMBs covering threat protection, breach prevention, sandbox containment, security risk management, employee awareness training, and compliance support including Cyber Essentials.
• Business Continuity Resilience strategy development that identifies critical business functions and designs IT infrastructure to keep them unaffected during disruptions, safeguarding business-critical information.
• Disaster Recovery Disaster recovery planning, testing, and evaluation service ensuring SMBs can restore critical functions and data quickly after IT disasters or system failures, backed by StorageCraft Gold Partner status.
• Cloud Migration Services Project service that moves digital assets, services, databases, and applications from on-premises to cloud environments, including hybrid cloud implementations on Microsoft and AWS platforms.
• Hosted Telephony Voice over Internet Protocol (VoIP) cloud telephone system allowing SMB clients to use IP handsets, mobiles, or desktop applications for business communications, delivered in partnership with Gamma.
• Cyber Awareness Workshops Cybersecurity workshops aimed at directors and senior business leaders, covering IT infrastructure vulnerabilities, preventative measures, GDPR requirements, actionable steps, and the value of Cyber Essentials certification.

Quantifiable outcome

• 98.8% positive customer reviews in 2018
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Trend MicrocoreTechnology or Integration · 15 February 2016Kogo has a Silver partner relationship with Trend Micro, a multi award-winning cybersecurity vendor. They were selected as one of only six global partners and one of two in the UK to assist Trend Micro in live beta testing of Worry Free Security Advanced antivirus software, demonstrating deep technical collaboration.
• StorageCraftcoreTechnology or Integration · 25 September 2015Kogo achieved Gold Partner status in the StorageCraft Partner Program based on high volume sales, technical expertise, and continued commitment to providing award-winning StorageCraft backup and disaster recovery solutions and services. The partnership enables Kogo to deliver comprehensive data protection solutions.
• CompTIAcoreStrategic or Co-development PartnerMartin Bannister serves on the Executive Council of CompTIA UK, the voice for the world's Information Technology industry. CompTIA brings together the IT space to create open dialogue between IT vendors and partners.
• IT Nation EvolveminorStrategic or Co-development PartnerMember-based community helping business owners focus on growth and development. Recommended Martin Bannister to join Executive Council and helped guide strategic direction of the company.
• Sussex Chamber of CommerceminorStrategic or Co-development PartnerMartin Bannister was accepted onto the board of the Sussex Chamber of Commerce where he helps champion cybersecurity and support the strategic direction of the organization. This partnership provides networking and referral opportunities.
• IT GluecoreTechnology or IntegrationImplementation of IT Glue, a powerful IT documentation platform that integrated into existing systems. Allows Kogo to find, track, and monitor everything about clients while securely holding data in a vault behind password-protected, multifactor authentication login.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Air IT: UK managed services provider delivering IT support, cloud and cybersecurity to UK SMBs and mid-market — a near-identical GTM and service portfolio to Kogo.
• Littlefish: UK-based managed IT services and cybersecurity provider serving SMB and mid-market customers with helpdesk, managed IT and security offerings. Closely comparable to Kogo on business model, customer size and service mix.
• Razorblue: UK managed IT services and cloud solutions provider with a similar SMB/mid-market focus and recurring managed services revenue model. Direct competitor in the UK MSP space.
• Mirus IT: UK SMB-focused managed IT services and cybersecurity provider with similar subscription model, helpdesk and account management structure. Closely comparable size and segment focus to Kogo.
• Bridewell: UK cybersecurity-focused services firm (formerly Comtact) providing managed security, GRC and cyber consulting. Comparable to Kogo on cybersecurity emphasis, though typically serving larger mid-market accounts.
• Neuways: UK managed IT services and cybersecurity firm targeting SMBs and mid-market with helpdesk, managed infrastructure and security offerings. Directly comparable service mix and customer profile.

Broad incumbents

• Daisy Corporate Services: Large UK provider of unified communications, connectivity and managed IT services. Overlaps with Kogo on managed IT support for SMBs but as part of a much wider product portfolio and at national scale.
• Chess: UK ICT and managed services provider with a broad portfolio of connectivity, cloud and IT services. Overlaps with Kogo on managed IT support but operates at significantly greater scale and breadth.
• ANS Group: Larger UK managed services and cloud provider operating across multiple regions with a broader portfolio than Kogo. Overlaps on managed IT and security but competes at a higher enterprise tier.

Emerging players

• Falanx Cyber: UK cybersecurity services firm offering managed security, GRC and cyber resilience services. Comparable to Kogo on cybersecurity-led GTM but operates at a different scale and public-company posture.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/kogoltd
• YouTubeyoutube.com/channel/UC9A2ftbY9PBDp7jJyCzvTnA
• Facebookfacebook.com/kogoltd
• LinkedInlinkedin.com/company/kogo-business-it-solutions

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kogo