Name

Medisoft

Legal name

Medisoft Limited

Website

https://medisoft.co.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Ophthalmology EMR Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)

akta.pro secondary industries

Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO), Perioperative/Anesthesia & Surgical Documentation Systems (HLACAAAF), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)

Keywords

• Ophthalmology EMR software
• Electronic medical records
• Clinical audit reporting
• Ophthalmic data analytics
• Medical imaging integration

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. EMR Software Licensing: Medisoft licenses its mediSIGHT EMR platform to NHS hospitals, private hospitals, and ophthalmology clinics. The software is offered as both on-premise and cloud-hosted solutions. Pricing is likely tiered based on hospital size and module requirements.
2. Professional Services: Implementation, training, and technical support services are provided to customers. Support is offered through dedicated helpdesk with UK business hours coverage. Custom audit services are available as both included (simple) and chargeable (complex) tiers.
3. Custom Audit Services: Complex custom audits are available as a chargeable service for EMR customers requiring complex data extracts or additions to the custom audit launcher. Simple custom audits are included in support fees.
4. Cloud Hosting: mediSIGHT Cloud enables organizations to benefit from secure, scalable cloud infrastructure while retaining full EMR capability.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Medisoft develops and supplies Electronic Medical Records (EMR) software for ophthalmology, with its flagship mediSIGHT platform capturing structured clinical data, integrating with diagnostic imaging devices, and supporting clinical audit and outcome reporting. The company also offers related subspecialty modules, Community Solutions, Audit Suite, and Clinical Data Services, sold to NHS hospital eye departments, private ophthalmology clinics, and research institutions.

Product overview

Medisoft offers a platform-plus-modules architecture centred on mediSIGHT, its flagship Electronic Medical Records (EMR) system for ophthalmology. The core platform (mediSIGHT Standard Edition) provides foundational functionality including structured patient records, consultation management, prescriptions, and letter generation. Additional clinical modules extend the platform for specific subspecialties: Cataract Module, Glaucoma Module, Medical Retina Module, Diabetic Retinopathy Module, Vitreoretinal Module, Strabismus/Paediatrics/Orthoptics Module, Eye Casualty Module, and Corneal/External Eye Disease Module. Supporting modules include Clinic List Module for workflow management, Investigation Ordering for diagnostic requests, Community Solutions for shared care, Audit Suite for reporting, Clinical Data Services for analytics, and mediSIGHT Cloud for deployment. The system is branded as 'HEYEX EMR' in European German and French speaking markets.

Differentiator

Problem solved

Functional benefit

Brands

• mediSIGHT: Industry-leading Electronic Medical Records (EMR) platform for ophthalmology, featuring rapid data entry, clinical summaries, digital ink, distributed care coordination, medication management, and world-class reporting capabilities.
• mediSIGHT Cloud
• Community Solutions
• Audit Suite
• Clinical Data Services
• HEYEX EMR

Products and services

• mediSIGHT Web-based Electronic Medical Records (EMR) platform purpose-built for ophthalmology, providing structured clinical data capture, subspecialty workflows, imaging integration, and clinical audit reporting for NHS hospital eye departments, private ophthalmology clinics, and research institutions.
• mediSIGHT Cloud Cloud-hosted deployment option for the mediSIGHT EMR platform, providing the same ophthalmology-specific EMR capabilities as the on-premise product but delivered as a managed cloud service to NHS and private customers.
• Community Solutions Multi-site and community-wide ophthalmology EMR offering that extends mediSIGHT to networked NHS trusts, regional eye care networks, and integrated care systems, enabling shared patient records across provider sites.
• Audit Suite Clinical audit and outcome reporting module for the mediSIGHT platform, supporting national ophthalmology audits (including cataract and glaucoma), custom local audits, and surgeon-level outcome reporting for NHS and private customers.
• Clinical Data Services Structured clinical data and analytics service built on top of the mediSIGHT platform, providing curated datasets, custom data extracts, and analytics support for ophthalmology research, registries, and clinical studies.
• mediSIGHT Cataract Module Subspecialty clinical workflow module for cataract assessment, surgical planning, intraoperative documentation, and post-operative outcomes capture within the mediSIGHT EMR, used by NHS and private ophthalmology surgeons.
• mediSIGHT Glaucoma Module Subspecialty clinical workflow module for glaucoma assessment, visual field tracking, IOP monitoring, and progression analysis within the mediSIGHT EMR.
• mediSIGHT Age-Related Macular Degeneration (AMD) Module Subspecialty clinical workflow module for AMD assessment, treatment tracking (including anti-VEGF injection episodes), and visual acuity outcomes within the mediSIGHT EMR.
• mediSIGHT Diabetic Retinopathy Module Subspecialty clinical workflow module for diabetic retinopathy screening, grading, and recall management within the mediSIGHT EMR, supporting diabetic eye screening programmes.
• mediSIGHT Vitreoretinal Module Subspecialty clinical workflow module for vitreoretinal assessment, surgical documentation, and post-operative outcomes within the mediSIGHT EMR.
• mediSIGHT Refractive Surgery Module Subspecialty clinical workflow module for refractive surgery assessment, biometric data capture, and outcomes reporting within the mediSIGHT EMR.
• mediSIGHT Paediatric Module Subspecialty clinical workflow module for paediatric ophthalmology, including orthoptic assessment, visual development tracking, and school vision screening within the mediSIGHT EMR.
• mediSIGHT Oncology Module Subspecialty clinical workflow module for ocular oncology, including tumour documentation, treatment planning, and follow-up within the mediSIGHT EMR.
• mediSIGHT Oculoplastics Module Subspecialty clinical workflow module for oculoplastic assessment, surgical documentation, and post-operative outcomes within the mediSIGHT EMR.
• mediSIGHT Corneal Module Subspecialty clinical workflow module for corneal assessment, cross-linking and transplant documentation, and outcomes capture within the mediSIGHT EMR.
• mediSIGHT Emergency Module Subspecialty clinical workflow module for ophthalmic emergency and acute eye care attendances, including triage, rapid documentation, and follow-up within the mediSIGHT EMR.
• mediSIGHT Investigation Ordering Investigation ordering capability within the mediSIGHT EMR, enabling clinicians to order and track ophthalmic diagnostic investigations directly from the patient record.

Quantifiable outcome

• Cataract procedure recording in under 20 seconds
• +5 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core, strategic, supporting and minor.

• Royal College of Ophthalmologists (RCOphth)coreStrategic or Co-development Partner · 1 January 2025Medisoft partners with RCOphth on national ophthalmology database audits, including cataract and AMD data collection. mediSIGHT supports Royal College of Ophthalmologists national cataract audit compliant data collection and national AMD audit compliant data collection. The company also works with RCOphth on guidelines including GLAUC-STRAT-FAST risk stratification.
• CinapsisstrategicTechnology or Integration · 1 January 2025UK's first integration between mediSIGHT and Cinapsis smart ophthalmology referrals platform, powers smarter NHS ophthalmology referrals. Integration delivered measurable operational improvements, freeing 3.5 hours of Patient Management Centre staff time weekly by eliminating manual downloads and uploads between systems.
• Heidelberg Engineering GroupcoreStrategic or Co-development Partner · 1 January 2017Heidelberg Engineering acquired Medisoft Limited in 2017, integrating Medisoft into the Heidelberg Engineering Group of Companies. The group includes operations in UK, USA, Australia, Switzerland, Finland, and France. Medisoft's mediSIGHT is branded as 'HEEX EMR' in European German and French speaking markets. The partnership combines Medisoft's EMR expertise with Heidelberg Engineering's imaging technology.
• NHS Trusts and HospitalscoreImplementation/ SI/ Consulting PartnerMedisoft partners with NHS trusts for implementation and deployment of mediSIGHT EMR. Partners include Innovate Healthcare Service (South Warwickshire deployment) and other NHS IT and clinical teams for successful go-lives.
• Diagnostic Device ManufacturerssupportingTechnology or IntegrationIntegration partnerships with manufacturers of OCT machines, visual fields devices, and biometry devices. mediSIGHT imports structured data and reports from common devices including OCT macular reports, RNFL data, and visual field greyscale plots. Interfaces with DESP OptoMize software for diabetic eye screening programme.
• Partially Sighted Society UKminorOthersExternal specialist training provided during Medisoft's annual staff training week, offering insights into various eye conditions and challenges faced by those with partial sight to help improve accessibility in software design.
• EPR System VendorssupportingTechnology or IntegrationIntegration partnerships with EPR vendors enabling HL7 messaging connectivity. The Clinic List Module integrates with hospital EPRs to provide graphical overview of daily clinical activity. Appointments and arrivals automatically populated from EPR systems.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• OpenEyes: Open-source ophthalmology EMR developed initially at Moorfields Eye Hospital and now adopted across multiple NHS trusts. It is the closest direct competitor to mediSIGHT in the UK ophthalmology EMR category, targeting the same NHS customer base with similar clinical documentation and audit functionality.

Broad incumbents

• ZEISS / ZEISS FORUM (Carl Zeiss Meditec): ZEISS offers FORUM and other ophthalmic data management platforms that combine imaging with EMR-like clinical workflows. It is a large incumbent ophthalmic technology vendor with overlapping clinical-data capabilities and competing for the same ophthalmology department budgets, though its core strength is in imaging hardware rather than EMR.
• Topcon Healthcare: Topcon offers Harmony and other ophthalmic data management/EMR solutions bundled with its diagnostic imaging devices. Competes with Medisoft for ophthalmology department technology spend and overlaps in OCT/visual fields data integration workflows, though its primary identity is as a device manufacturer.
• Epic Systems: Epic is the leading comprehensive EHR vendor expanding rapidly across UK NHS trusts (e.g., Manchester, Imperial). Its Ophthalmology module competes indirectly with mediSIGHT in large integrated delivery networks where hospitals prefer single-vendor EPR consolidation over best-of-breed point solutions like Medisoft.
• Oracle Health (formerly Cerner): Oracle Health provides comprehensive EPR systems deployed across several NHS trusts. While not ophthalmology-specialized, its breadth and NHS framework agreements position it as a substitute competitor when hospitals consolidate clinical systems, threatening niche EMR specialists like Medisoft.

Regional players

• IMS MAXIMS: IMS MAXIMS is a UK-based EPR vendor with deployments across NHS hospitals and Ireland. It competes with Medisoft in the broader NHS clinical IT market, particularly where trusts seek full EPR capabilities that could subsume specialty EMR modules.
• EMIS Group: EMIS is a leading UK clinical software vendor primarily focused on primary care but with hospital-community integration offerings. Medisoft's Community Solutions product competes in similar shared-care/optometry community settings where EMIS has strong existing relationships.

Emerging players

• Nervecentre Software: Nervecentre is a UK hospital EPR vendor gaining traction in NHS trusts. While not ophthalmology-focused, its mobile-first EPR approach and NHS procurement wins make it a competitor for clinical IT budget that could displace specialty EMR solutions in future procurement cycles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/posts/medisoft-limited

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medisoft