EliteOps
EliteOps is a Zscaler-exclusive cybersecurity services firm that delivers end-to-end SASE strategy, deployment, and managed operations for enterprise and commercial customers across healthcare, federal, CPG, and financial verticals in the U.S. and India.
- Company typePrivate
- Founded2023
- HeadquartersMinneapolis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What EliteOps does
EliteOps, Inc. is a private U.S. cybersecurity services firm founded in 2023 and headquartered in Minneapolis, Minnesota, that focuses exclusively on the design, deployment, and ongoing management of Zscaler-based Secure Access Service Edge (SASE) environments. The company positions itself as a Zscaler-only delivery specialist rather than a generalist managed security services provider, selling a lifecycle engagement model that begins with a free Elite Recon health-check assessment, progresses through professional services delivered by the Elite Task Force, and transitions into ongoing operations via Elite Overwatch (proactive monitoring and tuning) or the fully managed Elite Mission Control offering. Underlying the service portfolio is a Mission Control delivery framework that organizes work across four functions (Strategists, Security Engineers, Architects, and Support) and embeds automation toolkits throughout deployment and operations.
The business model is a mix of one-time professional services engagements and recurring managed services billed on a monthly cadence, with 'cancel anytime' flexibility and a 'value-aligned' pricing posture rather than published rate cards. Go-to-market is direct, enterprise-field-sales-led, with Solutions Consultants and Solutions Engineers guiding prospects through discovery and design, and a separate inside-sales motion targeting commercial and SMB buyers. Distribution is augmented by a certified partnership with Zscaler spanning Managed Services, Delivery, and Data Security specializations, recognized with the Zscaler Americas Emerging Partner of the Year award. Operating geography spans the United States (Minneapolis HQ, Pittsburgh Tech Center) and an India operations hub supporting 24/7 SASE operations, with named customer verticals in Healthcare, Federal, CPG, and Financial Services.
EliteOps is led by co-founders Casey Collins (CEO) and Eric Persch (COO), with a leadership bench that includes a CRO, a SASE CXO & Advisor, a VP of SASE Solutions Consulting, and Senior Directors across Managed Services, Solutions Consulting & Engineering, and Engineering. The company is privately held with no institutional investors or funding rounds disclosed, and its reported composition — majority former Zscaler employees, 95% hands-on engineers, and 35%+ U.S. military veterans on the frontline support team — is positioned as a core differentiator against generalist MSSP competitors.
EliteOps firmographics
Firmographics- Name
- EliteOps
- Legal name
- EliteOps, Inc.
- Website
- https://eliteops.io
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EliteOps is a Zscaler-exclusive cybersecurity services firm that delivers end-to-end SASE strategy, deployment, and managed operations for enterprise and commercial customers across healthcare, federal, CPG, and financial verticals in the U.S. and India.
- Ownership category
- akta.pro rank
EliteOps industry classification
Industry- Product category
- Managed Security Services
- NAICS
- Computer Systems Design and Related Services (5415), Security Systems Services (56162), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)
- akta.pro secondary industries
- Secure Access Service Edge (SASE) & SSE (HDADABAB), Security Operations Center (SOC) as a Service (BPAEADAB)
Keywords
Where EliteOps is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
EliteOps business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: One-time and project-based services including strategy workshops, health checks, architecture reviews, deployment SOWs, and sprint-based technical projects. Delivered through Elite Recon (assessment), Elite Task Force (build), and Elite Overwatch advisory components.
- Managed Services: Ongoing operational support and fully managed Zscaler environment. Includes EO Mission Control (complete outsourcing) and EO Overwatch (proactive monitoring and tuning). Aligned to software subscription model with monthly billing cadence.
- Support Services: Day-to-day SASE operations support from familiar team members. Monthly support retainers with TAM-like advisory services for organizations wanting operational help without full outsourcing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | One-time | Free strategic discovery and assessment |
| Subscription | Monthly | Professional services and fast-tracked project delivery |
| Subscription | Monthly | Fully managed Zscaler environment (MSSP-style) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
EliteOps product offering
Product offeringCore offering
EliteOps provides full-lifecycle Zscaler SASE services for organizations implementing, optimizing, or operating Secure Access Service Edge environments. Its offerings span a free Elite Recon assessment, Elite Task Force professional services for build/deployment, EO Overwatch proactive managed operations, and EO Mission Control fully managed services, all delivered by an engineer-led, Zscaler-specialist team organized under the Mission Control delivery model.
Product overview
EliteOps is a services company (not a software product company) providing Zscaler-focused SASE implementation and managed services. The company offers expert-driven services including strategy, architecture, deployment, and ongoing operations for Zscaler environments. Their service portfolio includes Elite Recon (free assessment), Elite Task Force (professional services/project delivery), Elite Overwatch (fully managed Zscaler operations), and Elite Mission Control (comprehensive Zscaler management). These services are delivered through their Mission Control delivery model with unified teams of strategists, architects, engineers, and operations specialists. No individual software products, modules, or named platforms beyond these service offerings were identified.
Differentiator
Problem solved
Functional benefit
Products and services
- Elite Recon A complimentary Zscaler environment assessment that diagnoses the current state of a customer's Zscaler/SASE deployment and identifies gaps, risks, and improvement opportunities. Intended for organizations already using or considering Zscaler who want an expert baseline before committing to a deployment or managed services engagement.
- Elite Task Force A professional services engagement that delivers strategy, architecture, and build/deployment of Zscaler SASE environments for organizations standing up or significantly transforming their secure access infrastructure. Targeted at enterprises and commercial customers that need expert delivery resources for time-bound Zscaler projects.
- EO Overwatch A proactive managed operations service providing 24/7/365 monitoring, tuning, and incident response for Zscaler environments. Designed for organizations that already have a Zscaler deployment in production and need continuous, specialist operational coverage rather than reactive break-fix support.
- EO Mission Control
Quantifiable outcome
- Named Zscaler Americas Emerging Partner of the Year
- +1 more outcomes
Companies that use EliteOps
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles3 records
EliteOps technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature6 records
EliteOps partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ZscalercoreEliteOps is a certified Zscaler partner recognized as Americas Emerging Partner of the Year. The partnership spans Managed Services, Delivery, and Data Security specializations. EliteOps focuses exclusively on Zscaler, with majority of team being former Zscaler employees. Zscaler platform serves as the foundation for all EliteOps service delivery.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
EliteOps competitors and assessment
Company assessmentBroad incumbents
- Slalom: Global consulting firm with a dedicated security and technology practice delivering SASE, Zero Trust, and cloud security implementations. Comparable as a professional services competitor for enterprise and commercial SASE programs, though broader in scope.
- Accenture Security: Global systems integrator with a sizable cybersecurity practice delivering large-scale SASE, Zero Trust, and managed security programs. Competes with EliteOps for enterprise and federal SASE engagements, typically at larger deal sizes and global delivery scale.
- SHI International: Large IT solutions and services provider offering professional and managed services across security vendors including Zscaler. Competes with EliteOps on enterprise SASE deployments while offering a much broader hardware, software, and services portfolio.
- Optiv: Large US-focused cybersecurity solutions integrator and MSSP with a significant Zscaler practice. Operates as a broader incumbent offering end-to-end security services alongside vendor-agnostic advisory, contrasting with EliteOps' Zscaler-only specialist positioning.
- Wipro Cybersecurity: Global IT services and consulting firm with a dedicated cybersecurity unit delivering managed security and SASE implementations. Overlaps with EliteOps in enterprise SASE services, but at significantly larger scale and broader vendor coverage.
- NCC Group: Global cyber security and resilience firm offering advisory, managed detection and response, and network security services. Comparable as an MSSP competitor for enterprise SASE and managed security engagements, particularly for regulated and multinational customers.
Direct peers
- Trace3: Technology consultancy providing consulting, professional services, and managed services across security, networking, and cloud infrastructure, including SASE deployments. Comparable in scale and consultative, engineer-led GTM motion targeting enterprise security teams.
- AHEAD: Enterprise IT consultancy delivering cloud, data, and security services including SASE and Zero Trust implementations. Comparable as a mid-sized, multi-vertical services firm with a similar focus on enterprise infrastructure modernization engagements.
- GuidePoint Security: Vendor-agnostic cybersecurity services firm with a strong managed services and professional services practice across SASE, Zero Trust, and network security. Comparable to EliteOps as a mid-sized, engineer-led MSSP competing for similar enterprise and federal SASE deployments.
- Presidio: Technology solutions and services provider with a strong focus on networking, security, and cloud, including managed services around SASE platforms. Comparable in offering SASE lifecycle services and managed operations to enterprise and mid-market customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
EliteOps social profiles
Digital presenceEliteOps financial estimates
Financial estimateRevenue estimate
Valuation estimate
EliteOps leadership team
Management profileNumber of profiles
Profiles12 records
EliteOps funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EliteOps M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EliteOps
What does EliteOps do?
EliteOps provides full-lifecycle Zscaler SASE services for organizations implementing, optimizing, or operating Secure Access Service Edge environments. Its offerings span a free Elite Recon assessment, Elite Task Force professional services for build/deployment, EO Overwatch proactive managed operations, and EO Mission Control fully managed services, all delivered by an engineer-led, Zscaler-specialist team organized under the Mission Control delivery model.
Is EliteOps a public or private company?
EliteOps is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EliteOps founded?
EliteOps was founded in 2023. It employs 11 to 50 people.
Where is EliteOps based?
EliteOps is headquartered in Minneapolis, United States, in the North America region.
How does EliteOps make money?
Three revenue lines are on record. Professional Services are the primary driver. The others are managed Services and support Services.
Who are EliteOps's main competitors?
Broad incumbents on record are Slalom, Accenture Security, SHI International, Optiv, Wipro Cybersecurity and NCC Group. Direct peers are Trace3, AHEAD, GuidePoint Security and Presidio.
Does EliteOps have an API?
No public API is recorded for EliteOps.
What industry is EliteOps in?
EliteOps's product category is Managed Security Services. Its primary akta.pro industry code is BPAEADAG, Network Security Managed Services (Firewall/IDS/IPS/SASE), with a secondary code of HDADABAB, Secure Access Service Edge (SASE) & SSE. Its NAICS code is 5415 and its SIC code is 7370.