Ultimate Service Associates

What Ultimate Service Associates does

Ultimate Service Associates (USA) is a privately held managed services company headquartered at 5100 E. Skelly Drive, Suite 925, Tulsa, Oklahoma, founded in 2006 and operating with 11–50 employees. The firm's sole line of business is the maintenance and repair of stationary and mobile generator systems for enterprise facility managers. Its technical service portfolio spans preventive maintenance, emergency repair, automatic transfer switch (ATS) servicing, load banking, generator fueling, fuel treatment, disaster recovery support, and mobile generator rentals in the 85–150 KW range. Technicians within USA's network are described as dedicated generator specialists rather than generalist facility-services tradespeople, which is presented as the company's principal positioning versus broader competing providers.

Operations are coordinated centrally from Tulsa but executed through an asset-light nationwide partner network built around five named regional Rehlko generator distributors: Bay City Electric (CA/NV), Kinsley Power Systems (Northeast), Loftin Equipment (AZ/NM/TX), Buckeye Power Systems (OH/IL/IN/KY), and Total Energy Systems (ND/MN/WI/MI). USA runs a webTMA-based customer login and service management system that tracks roughly 6,800 pieces of equipment and produces 7,500 client reports per year, supporting an annual throughput of approximately 3,000 generator service visits and 4,000 preventive-maintenance visits. The go-to-market is enterprise field sales targeting facility managers at Fortune 500 companies, with primary verticals including telecommunications, data centers, healthcare, commercial retail, financial institutions, distribution centers, government facilities, and commercial property. Pricing is quote-based and not publicly disclosed; revenue is generated through service contracts and incident-based managed-services billing. The company also publishes a long-running monthly Information Sheet series (IS #1 through IS #114, with #114 dated March 2024) as a content-marketing and thought-leadership layer covering topics from basic generator maintenance to microgrids and hydrogen fuel cells.

Name

Ultimate Service Associates

Legal name

Ultimate Service Associates

Website

https://usa-svc.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Ultimate Service Associates is a Tulsa-based managed services firm specializing exclusively in nationwide generator maintenance and repair for enterprise facility managers, serving Fortune 500 customers across telecom, data centers, healthcare, and other critical-infrastructure sectors via a regional partner network.

Ownership category

akta.pro rank

Product category

Generator Maintenance and Repair Services

NAICS

Electric Power Transmission, Control, and Distribution (22112)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Mutual Assistance Crew Logistics, Staging & Base Camp Services (EUAEAIAJ)

akta.pro secondary industry

Compliance, Safety & Code-Driven Retrofit Programs (NERC CIP, arc-flash, OSHA) (EUAEALAO)

Keywords

• Generator maintenance services
• Generator repair management
• Emergency power maintenance
• Standby generator service
• Facility power support

Headquarters

HQ city

Tulsa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Generator Maintenance and Repair Management Services: Recurring service revenue from maintaining and repairing generator systems for facility managers. Services include preventive maintenance, emergency repairs, load banking, generator fueling, fuel treatment, and rental equipment. Revenue is generated through service contracts and per-incident billing.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Ultimate Service Associates is a management services provider solely focused on maintaining networks of generator systems for enterprise facility managers. Its core offering bundles preventive maintenance, emergency repairs, disaster recovery support, load banking, generator fueling, fuel treatment, mobile generator rentals, and special project work, delivered through a nationwide single-source service model coordinated from its Tulsa headquarters.

Product overview

Ultimate Service Associates (USA) is a single-source, nationwide generator set maintenance and repair management organization. The company provides a unified platform of generator maintenance services including preventive maintenance (PM) programs, emergency repairs, disaster recovery support, load banking, generator fueling, fuel treatment, and equipment rental. The core product offering is the comprehensive management of generator networks for facility managers, backed by a nationwide service footprint and detailed reporting systems. The company tracks over 6,800 pieces of equipment and generates 7,500 reports annually for its clients, primarily Fortune 500 companies in sectors including telecom, data centers, healthcare, and commercial retail.

Differentiator

Problem solved

Functional benefit

Products and services

• Generator & ATS Maintenance and Repair Dedicated maintenance and repair services for generators and automatic transfer switches (ATS) performed by generator-specialized technicians. Targeted at enterprise facility managers operating multi-site generator fleets in telecom, data center, healthcare, commercial, and government environments.
• Disaster Recovery Support Pre-planned disaster response and ongoing generator system support during weather events including ice storms, hurricanes, and flooding. Designed for facility managers needing reliable standby power continuity at critical installations.
• Generator System Testing Testing services designed to verify that generator systems will perform when utility power fails, complementing preventive maintenance programs.
• Load Banking Load banking services used to test and validate generator performance under load conditions, supporting reliability assurance for backup power systems.
• Generator Fueling Fuel delivery and fueling services for owned and rented generator equipment to ensure operational readiness.
• Fuel Treatment Fuel quality maintenance and treatment services that prevent fuel deterioration in standby generator systems.
• Generator Rental Mobile generator rental solutions ranging from 85 KW to 150 KW for temporary or portable power needs.
• Special Projects Custom project services for non-standard generator system expansions and special requirements, including bespoke portable power solutions for unique project needs.

Quantifiable outcome

• 3,000 generators serviced per year across customer networks
• +3 more outcomes

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• Bay City ElectriccoreChannel Partner/ Reseller/ DistributorBay City Electric is the Rehlko generator distributor for California and most of Nevada. Provides regional generator sales and service support in the Western United States as part of USA's nationwide partner network.
• Kinsley Power SystemscoreChannel Partner/ Reseller/ DistributorKinsley Power Systems is the Rehlko distributor for Connecticut, Vermont, upper and lower New York State, western Massachusetts, and Cheshire County, New Hampshire. Provides generator distribution and service in the Northeastern United States.
• Loftin Equipment Co.coreChannel Partner/ Reseller/ DistributorLoftin Equipment is the Rehlko generator distributor for Arizona, New Mexico, and Texas. Provides regional generator service and distribution support in the Southwest United States.
• Buckeye Power SalescoreChannel Partner/ Reseller/ DistributorBuckeye Power Sales provides generator service throughout Ohio, Illinois, central and northern Indiana, and northern Kentucky. Integral partner for Midwest coverage in USA's nationwide service network.
• Total Energy SystemscoreChannel Partner/ Reseller/ DistributorTotal Energy Systems is the authorized distributor of Rehlko equipment for all of North Dakota, Minnesota, Wisconsin, and Michigan. Provides Upper Midwest regional coverage for the USA nationwide partner network.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Aggreko: Aggreko is a global specialist in temporary and mobile power solutions, including generator rental and on-site service. It directly parallels USA's rental (85-150 KW mobile generators) and emergency-response offerings for industrial and commercial customers.
• PowerSecure (a Southern Company / Bloom Energy business): PowerSecure historically provided distributed generation, backup power, and utility infrastructure services to commercial and industrial customers. Its mission-critical backup power service model and customer mix (data centers, healthcare, telecom) are closely comparable to USA's positioning.

Broad incumbents

• Generac Power Systems: Generac is the largest US manufacturer of standby generators and operates an extensive industrial service network. It competes with USA by offering factory-direct service contracts on its own equipment, a different but overlapping value proposition.
• Cummins Inc. Cummins manufactures diesel generators and supports them through a North American dealer service network. Its Power Generation service organization addresses the same backup-power maintenance market as USA, but at much greater scale and through a captive dealer channel.
• Caterpillar Inc. Caterpillar, through its Cat dealer network (e.g., Carter Machinery, NMC Cat), provides generator sales, service, and maintenance across commercial and industrial sites. The dealer-service business model competes with USA's coordinator-of-regional-partners approach.
• Kohler Co. (Power Systems): Kohler Power Systems manufactures standby generators and operates a North American distributor/service network. It competes for the same industrial and commercial backup-power service contracts as USA.
• ABM Industries: ABM is a national facility services provider with electrical and mechanical maintenance offerings, including critical-environment and power infrastructure services for Fortune 500 clients. It overlaps with USA's facility-manager customer base and backup-power scope, though as part of a much broader services portfolio.
• EMCOR Group: EMCOR provides mechanical and electrical construction and facility services, including power generation and critical-systems maintenance, to commercial, industrial, and utility customers. It serves as a national incumbent competitor for facility-manager outsourcing decisions.
• Sunbelt Rentals: Sunbelt Rentals is one of the largest equipment rental companies in North America, with a significant generator rental fleet and supporting service. It competes with USA's rental line and serves overlapping industrial/commercial customers.
• United Rentals: United Rentals is the largest equipment rental company in the world, offering mobile generators and on-site power solutions. It competes with USA's rental business and increasingly with managed service offerings for industrial sites.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights3 records

Customer concentration

• Xtwitter.com/USA_SVC
• YouTubeyoutube.com/channel/UCuFivlp7B7jiMtv6nL1ZIKw
• Facebookfacebook.com/ultimateserviceassociates
• LinkedInlinkedin.com/company/ultimate-service-associates-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ultimate Service Associates