Jrop LLC

What Jrop LLC does

Jrop LLC operates an on-demand vehicle support platform that aggregates multiple automotive services into a single dispatch marketplace accessible by phone (877) GET-JROP or a web-based request form. Service categories span roadside assistance, towing, auto locksmith, auto transport, junk car removal, truck repair, battery jump starts, tire changes, winch-out recovery, and fuel delivery, with coverage across all 50 US states on a 24/7 basis. The platform's stated technology stack centers on instant dispatch, advanced location matching, and real-time provider tracking, allowing customers to monitor ETA from request through arrival.

The business operates an asset-light marketplace model: rather than owning a fleet of tow trucks or technicians, Jrop aggregates an external network of licensed and insured service providers and monetizes through transaction fees on each completed job. Pricing is pay-as-you-go with no subscription requirement, exemplified by a flat $85.99 battery jump-start fee positioned below a stated $109 industry average. Cumulative reported scale metrics include 3.3M+ customers served, 700,000+ emergency service calls, a 4.8-star rating across 33,012 reviews, a 50%+ return rate, and 97% of emergency calls addressed within 30 minutes. Customer segments range from individual passenger-vehicle drivers through RV owners to commercial fleet and trucking operators, with dedicated service lines (Fleet Roadside Assistance, Commercial Semi Truck Roadside Assistance, RV Roadside Assistance) indicating targeted vertical expansion beyond the core consumer roadside incident.

Despite operating at nationwide scale, the company discloses only 1-10 employees, implying the provider network and operational execution sit largely with third-party technicians while Jrop retains the platform, dispatch, customer interface, and marketing layers. Distribution is predominantly digital through website SEO, organic social (Facebook, Instagram), YouTube, and review-driven word-of-mouth, with city-level landing pages for high-intent categories such as junk car removal. Founded in 2017 and headquartered in Royal Oak, Michigan, Jrop has built a horizontally diversified service portfolio on a vertically thin internal team, a profile characteristic of an aggregator platform whose economic value depends on take rate, provider network depth, and brand-driven demand aggregation rather than balance-sheet scale.

Name

Jrop LLC

Legal name

Jrop LLC

Website

https://jrop.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Jrop LLC operates a nationwide on-demand vehicle support marketplace, dispatching aggregated service providers for roadside assistance, towing, locksmith, transport, junk car removal, and truck repair via phone and web channels across all 50 US states.

Ownership category

akta.pro rank

Product category

Roadside Assistance Services

NAICS

Motor Vehicle Towing (488410), Support Activities for Road Transportation (4884), Specialized Freight (except Used Goods) Trucking, Long-Distance (48423)

SIC

Services-Automotive Repair, Services & Parking (7500), Services-Auto Rental & Leasing (No Drivers) (7510)

akta.pro primary industry

Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)

Keywords

• On-demand roadside assistance
• Vehicle towing services
• Emergency vehicle support
• Auto locksmith service
• Junk car removal

Headquarters

HQ city

Royal Oak

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. On-demand Vehicle Support Services: Transaction-based service fees for individual roadside assistance jobs including towing, jump starts, tire changes, locksmith services, and more. No subscription required - customers pay per service.
2. Auto Transport Services: Fees for vehicle transport services - moving vehicles from one location to another
3. Cash for Junk Cars: Jrop purchases junk/old vehicles from customers, likely earning margin on resale or processing

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Jrop LLC operates an on-demand vehicle support platform that aggregates a nationwide network of local roadside service technicians and dispatches them to customers who request help via phone or online form. The platform offers services including towing, battery jump starts, tire changes, winch-out, fuel delivery, auto locksmith and key fob replacement, auto transport, mobile truck repair, and cash-for-junk-cars, available 24/7 across all 50 US states with a reported average response time of approximately 30 minutes.

Product overview

Jrop LLC operates as an on-demand vehicle support platform that unifies multiple automotive services—roadside assistance, towing, auto locksmith, auto transport, junk car removal, truck repair, battery jump starts, tire changes, winch-out services, and fuel delivery—into a single accessible platform. Users can request help via phone ((877) GET-JROP) or through the online form on the website. The platform dispatches trained service technicians to customer locations, with an average response time of 30-45 minutes. Services are available 24/7 across all 50 states in the United States. The platform targets both individual drivers and commercial/fleet customers, offering specialized services for vehicles ranging from passenger cars to semi-trucks and RVs.

Differentiator

Problem solved

Functional benefit

Products and services

• On-demand Vehicle Support Platform Jrop's unified on-demand platform that connects customers requesting help with a nationwide network of local roadside service providers. Requests are entered through the jrop.com online form or by calling (877) GET-JROP and are matched to available technicians through instant dispatch and real-time tracking.
• Roadside Assistance General emergency roadside assistance service for individual drivers and fleet customers, providing 24/7 nationwide support including battery jump starts, tire changes, fuel delivery, lockouts, and recovery across all 50 US states.
• Towing Service On-demand vehicle towing service covering passenger cars, trucks, SUVs, and commercial vehicles across all 50 US states through the Jrop dispatch platform.
• Auto Locksmith Automotive locksmith service delivering lockout assistance, key replacement, and key fob replacement for all vehicle types, dispatched on demand via the Jrop platform.
• Auto Transport Service for transporting cars, boats, and other vehicles across distances or between locations, available on demand through the Jrop platform.
• Cash for Junk Cars Service that purchases non-functional or unwanted vehicles from customers and provides cash payment, with nationwide coverage across all 50 US states.
• Truck Repair Mobile and facility-based repair service for semi-trucks, heavy-duty commercial trucks, box trucks, and delivery vans, including engine diagnostics, brake repairs, transmission services, and preventive maintenance with upfront pricing and warranty.
• Battery Jump Start On-demand battery jump-start service priced at a flat fee of $85.99, with technicians arriving within 30-45 minutes and the option of mobile battery replacement if the battery cannot be revived.
• Tire Change Roadside flat-tire service that includes on-site repairs, air inflation, and spare tire installation, with technicians arriving with all necessary equipment for vehicles of all sizes.
• Winch Out Service Vehicle extraction service for cars stuck in mud, snow, sand, or ditches, delivered by trained recovery technicians with angled pull capability and average arrival under 30 minutes.
• Fuel Delivery Emergency fuel delivery service for drivers who run out of gas, with fuel brought directly to the vehicle's location.
• Key Fob Replacement Replacement service for vehicle key fobs requiring new or additional keyless entry remotes, dispatched on demand through the Jrop platform.
• Fleet Roadside Assistance Specialized roadside assistance offering for business fleets, providing coordinated service for multiple commercial vehicles managed under a single account.
• RV Roadside Assistance Roadside assistance service designed specifically for recreational vehicles, including motorhomes and travel trailers, addressing the unique needs of large-vehicle emergencies.
• Commercial Semi Truck Roadside Assistance Emergency roadside service for commercial semi-trucks, including mobile repairs and towing tailored for big-rig vehicles and commercial fleet needs.

Quantifiable outcome

• 30-minute average response time (50% faster than competitors)
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Honk: On-demand roadside assistance app that connects drivers with tow and battery providers nationwide with real-time tracking. Same marketplace model, same target consumer, same SLAs as Jrop.
• Urgent.ly: On-demand roadside assistance marketplace with mobile app dispatch and real-time tracking across the US. Closest pure-play competitor to Jrop in business model, mobile UX, and service breadth.
• Agero: Behind-the-scenes roadside assistance network powering services for many US auto insurers, OEMs, and fleets. Comparable to Jrop at the platform/provider-network level, though B2B focused.
• Good Sam (Roadside Assistance): Membership-based roadside assistance with strong RV and travel-trailer focus. Direct competitor on RV roadside, fleet roadside, and pay-per-incident services comparable to Jrop's commercial and RV lines.

Others

• Towbook: Software platform for towing and roadside assistance companies to run dispatch, billing, and CRM. Adjacent infrastructure player – if Jrop grew into vertical SaaS, Towbook would be the most likely reference point.

Broad incumbents

• AAA (American Automobile Association): Largest roadside assistance membership club in the US, with nationwide towing, battery, and lockout coverage. Directly comparable to Jrop's core offering but monetizes via annual memberships rather than pay-per-use.
• Geico Emergency Road Service: Insurer-provided roadside service bundled with auto policies at no incremental cost. Competes for the same consumer at zero out-of-pocket, putting pricing pressure on Jrop's pay-per-use model.
• OnStar (General Motors): OEM-embedded telematics roadside service bundled with new GM vehicles. Directly competes for the same stranded-driver moment via a captive, hardware-distributed channel that Jrop cannot reach.
• Allstate Roadside Services: Insurer-provided and on-demand roadside assistance from a large national carrier. Comparable services (tow, lockout, battery) and often bundled free with policies, similar customer base.

Emerging players

• RepairPal: Marketplace that connects drivers to certified auto repair shops with upfront pricing. Adjacent to Jrop's truck-repair and roadside services and overlaps on transparent pricing as a hook.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@jropllc
• Facebookfacebook.com/jropapp
• Xx.com/jropapp1
• LinkedInlinkedin.com/company/jrop

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jrop LLC