Name

Informotion Pty Ltd

Legal name

Informotion Pty Ltd

Website

https://informotion.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Information Management & Records Governance Consulting

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Information (51)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK), Data Analytics & Business Intelligence Services (BPAHALAC)

Keywords

• Information management consulting
• Records management services
• Data governance solutions
• Microsoft cloud services
• AI readiness consulting

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services & Consulting: Delivery of expert consulting engagements covering AI design & deployment, data governance, records management, cloud migration, and transformation projects. Sold directly to enterprise and government clients through field sales. Long-cycle, project-based engagements are the primary revenue driver.
2. Software Resale (OpenText, EncompaaS, InTouch): Reseller of OpenText Content Manager software, EncompaaS AI data platform, and InTouch product suite. Informotion provides solution design, implementation, and support services alongside software resale. Also manages Content Manager annual maintenance renewals for clients as part of managed support agreements.
3. Managed Support Services: Ongoing support desk services for Content Manager, EncompaaS, and Microsoft workloads. Packages include SLA-aligned assistance, proactive maintenance routines, managed escalation to product vendors, skills/capacity gap filling, compliance support, and after-hours coverage. Tailored to client needs.
4. Enabling & Training: Enablement and training services including role-based training across Copilot, Power Platform, and Business Applications, Centre of Excellence development, executive alignment workshops, and change management programmes for structured rollout and scaling.

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Informotion designs and implements modern information management, collaboration and governance solutions for regulated enterprises, anchored on the Microsoft Cloud & AI ecosystem, OpenText Content Manager, and the EncompaaS AI data platform. Revenue is delivered through professional consulting services, software resale (Content Manager, EncompaaS, InTouch), managed support services, and enablement/training programmes. The firm combines proprietary tools — Informotion Fusion integration engine, Informotion Content Linx secure linking, and the InTouch Suite — with deep expertise in records management, data governance, cloud migration, and AI-readiness for government and regulated clients.

Product overview

Informotion offers a dynamic suite of products and platforms purpose-built for modern information management. The portfolio centers on Microsoft Cloud and AI solutions (including Copilot, Copilot Studio, Power Platform, M365, and Dynamics 365) alongside industry-leading offerings: OpenText Content Manager as the core enterprise content management platform, EncompaaS as the AI-powered data governance and enrichment platform, and Informotion's proprietary Fusion integration engine and Content Linx access solution. The recently acquired InTouch suite provides modern web/mobile interfaces for Content Manager. Together these enable clients to streamline operations, elevate compliance, and unlock measurable efficiencies through advanced AI, automation, and collaboration tools.

Differentiator

Problem solved

Functional benefit

Brands

• Informotion Fusion: Integration engine that connects Content Manager with business systems to deliver benefits through simplified integration management.
• Informotion Content Linx

Products and services

• Informotion Fusion Informotion's proprietary integration engine that connects OpenText Content Manager with business systems to minimise the complexity, cost, and time required to manage integrations. Deployed at the University of Sydney to connect multiple business systems to Content Manager and automate over 30 processes, delivering 220% ROI, sub-4-month payback, 80% of case management processes automated, 390% increase in cases processed, and $500,000 AUD in cost savings.
• Informotion Content Linx Informotion's proprietary secure document access solution that embeds persistent links into emails, documents, spreadsheets, and intranet portals so teams always work with the most current and accurate information held in OpenText Content Manager. Used by regulated organisations to govern distributed copies of corporate records across M365 and other business systems.
• InTouch Suite InTouch is an integrated collection of contemporary web and mobile products for OpenText Content Manager that enables executives and end-users to interact with corporate data consistently and effectively. Features intuitive user interfaces, automation for routine tasks, and minimised time on information retrieval and manual creation across Desktop, Web, and Mobile. Targets Content Manager customers seeking improved user adoption without the cost of new infrastructure.
• EncompaaS Platform (reseller) The EncompaaS AI data platform delivered by Informotion as Global Principal Partner, integrating natively with Microsoft 365, Azure, and OpenText Content Manager to deliver AI-ready data, business-purpose classification, metadata enrichment, semantic enrichment, compliance detection, and relationship mapping for regulated organisations. G-Cloud listed for UK public-sector sales.
• OpenText Content Manager (reseller) Enterprise content management software delivered through Informotion as OpenText Analytics & Portfolio Partner, providing secure capture, classification, management, and disposal of business information throughout its lifecycle. Ensures compliance with global regulatory and privacy requirements while improving efficiency and reducing risk for government, financial services, pharmaceutical, utilities, and education clients.
• Microsoft Cloud & AI Solutions (delivery practice) Informotion's Microsoft Cloud & AI delivery practice enables organisations to deploy and operationalise Microsoft-powered AI solutions including Copilot, Copilot Studio, Azure AI Foundry, Power Platform, Power BI, Microsoft Fabric, Microsoft Dynamics 365, and Microsoft Contact Center. Covering enterprise enablement and adoption, governance foundations, AI design and deployment, low-code and pro-code, legacy application modernisation, compliance risk and data sovereignty, project management, and enablement and training.
• Professional Services & Consulting Expert consulting engagements covering AI design and deployment, data governance, records management, cloud migration, Machinery of Government transformation, mergers/acquisitions/divestitures, Microsoft Purview security models, and end-to-end information-governance transformations. Sold directly to enterprise and government clients through field sales across Australia, UK, and EMEA.
• Managed Support Services SLA-aligned managed support desk services covering Content Manager, EncompaaS, and Microsoft workloads, with proactive maintenance routines, managed escalation to product vendors, skills/capacity gap filling, compliance support, and after-hours coverage. Content Manager annual maintenance renewals are managed on behalf of clients as part of ongoing agreements.
• Enablement & Training Services Role-based training across Copilot, Power Platform, and Microsoft Business Applications including Centre of Excellence development, executive alignment workshops, and structured change-management programmes for safe AI and information-governance rollouts.

Quantifiable outcome

• 220% ROI and sub-4-month payback period for University of Sydney case management transformation
• +8 more outcomes

Named customers26 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core, strategic and minor.

• MicrosoftcoreTechnology or IntegrationInformotion is a Microsoft Solutions Partner with certified designations across five solution areas: Data & AI, Digital & App Innovation, Infrastructure, Modern Work, and Security. Co-sell readiness aligned with Microsoft FY26 programmes (MACC/ECIF) and Tier 1 CSP partnership. Delivery teams are led by Microsoft MVPs. Enables organisations to deploy Microsoft-powered AI solutions including Copilot, Copilot Studio, Azure AI Foundry, Power Platform, Power BI, Microsoft Fabric, Dynamics 365, and Contact Center.
• OpenTextcoreTechnology or IntegrationInformotion is an OpenText Analytics and Portfolio Partner, specialising in Content Manager electronic document and records management system. Many team members were pioneers in records management software having worked with Content Manager since 2000. Skills cover software development, database administration, system implementation, integration, data migration, and business analysis. Informotion is a reseller of Content Manager software.
• EncompaaScoreTechnology or IntegrationInformotion is the Global Principal Partner for EncompaaS with unrivalled expertise in implementing this AI-driven data platform. Specialist consultants have supported customers and partner organisations globally in delivering EncompaaS data solutions for Pharmaceuticals, Financial Services, Manufacturing, Utilities and Government. Informotion is a reseller of the EncompaaS platform and provides solution design, implementation and support services.
• InReach SoftwarestrategicTechnology or IntegrationInformotion was a reseller and implementer of InReach Software's InTouch Suite solutions for Content Manager. In May 2026, Informotion acquired the InTouch product suite from InReach Software, bringing the product fully in-house.
• Industry StudiominorStrategic or Co-development PartnerContributing partner collaborating on AI innovation initiatives. Informotion partnered with Industry Studio and Microsoft Elevate to collaborate and develop transformative AI solutions for Australian not-for-profits through an AI Innovation Challenge.
• Microsoft ElevateminorGTM or Marketing PartnerMicrosoft programme partner for AI Innovation Challenge targeting Australian not-for-profits. Joint initiative to showcase how technology and AI can amplify each organisation's mission as part of Microsoft for Nonprofits programme.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Bytes Technology: UK-listed Microsoft-focused IT services and software reseller with strong financial services and public-sector presence. Comparable to Informotion's UK FSI and public-sector motion, and a logical benchmark for UK market positioning.

Direct peers

• Slalom: Global consulting firm heavily focused on Microsoft technologies with strong regulated-industry and public-sector practices. Comparable business model (consulting-led, Microsoft-aligned) targeting similar AI, data, and governance transformation outcomes.
• Avanade: Joint Accenture-Microsoft venture specialising in Microsoft technologies for enterprise clients globally. Most direct large-scale comparator to Informotion's Microsoft Cloud & AI practice, with overlapping capabilities in Copilot, Dynamics 365, Azure, and regulated-industry digital transformation.
• ASG Group: Australian IT services firm with deep government and regulated-industry focus, acquired by Deloitte in 2023. Highly comparable to Informotion on geography, customer profile (Australian government, utilities, financial services), and Microsoft-aligned delivery capability.
• Data#3 Limited: ASX-listed Australian IT solutions provider and long-standing Microsoft partner delivering cloud, data, security, and managed services to enterprise and government. Directly comparable to Informotion in geography, customer profile (regulated enterprise and government), and Microsoft-led delivery model.

Broad incumbents

• CGI Group: Global IT and business consulting firm with strong government and regulated-industry footprint in Australia and UK. Comparable in target market but materially larger scale and broader portfolio than Informotion.
• DXC Technology: Global IT services giant with significant Microsoft partnership and regulated-industry presence across Australia and UK. Represents the large-scale SI competitor against which Informotion must differentiate on specialist governance and AI-readiness expertise.
• Insight Enterprises: Global Fortune 500 IT solutions integrator delivering Microsoft, data, and AI solutions to enterprise clients. Broader and larger than Informotion but operates in adjacent categories (Microsoft licensing, data platform services, managed services).

Emerging players

• Collibra: Enterprise data intelligence and governance platform that competes for the data-governance budget Informotion targets with its EncompaaS and Microsoft Purview deployments. Adjacent technology competitor rather than a services peer.
• RecordPoint: Cloud-native records management and information governance SaaS platform competing in the same regulated-industry compliance space. Represents a software-native competitor to Informotion's services-led model for content and records management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Informotion Pty Ltd