Diglo

Name

Diglo

Legal name

Diglo Inc.

Website

https://diglo.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Eden Prairie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Supply Chain, Marketing or Sales, Personnel, Technology or R&D, Infrastructure

Revenue model

1. Product Sales: Revenue generated from direct sales of assistive listening devices, hearing aids and accessories, amplified phones, alerting systems, and related products for deaf and hard of hearing individuals. Products range from consumer items like OTC hearing aids ($299-$999) to professional-grade systems ($1,000-$9,800).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Diglo, formerly Harris Communications, operates a direct-to-consumer e-commerce catalog selling assistive products for deaf and hard of hearing individuals. The product range spans OTC hearing aids, personal amplifiers, TV listening systems, FM and loop systems, amplified and captioned phones, alerting systems, TTY devices, and ADA compliance kits. The company guarantees the lowest prices and offers free shipping and free 30-day returns on all US continental orders.

Product overview

Diglo, formerly Harris Communications, operates a comprehensive e-commerce catalog of assistive products for individuals who are deaf or hard of hearing. The product portfolio includes multiple interconnected categories: Hearing & Amplification products (OTC hearing aids, batteries, dryers, cleaning tools, neckloops); Personal Amplification devices (personal amplifiers, TV listening systems, FM/digital systems, loop systems, amplified stethoscopes); Large Area/Professional systems for ADA compliance; Hearing Care (ear care, hearing protection, tinnitus maskers); Phones (mobile accessories, amplified landline phones, captioned phones, TTYs); Clocks & Alerts (vibrating alarm clocks, alerting systems for various household triggers); and Books & Media including ASL learning materials. The company positions itself as a one-stop solution provider offering products across the full spectrum of hearing loss accessibility needs.

Differentiator

Problem solved

Functional benefit

Products and services

• OTC Hearing Aids Over-the-counter hearing aids for people with mild to moderate hearing loss, available in BTE, ITC, and ITE styles with directional and omnidirectional microphones, including brands such as Lucid Hearing Engage, HP Hearing PRO, and Lucid Hearing Fio. Priced from $299 to $999.
• Personal Amplifiers Personal amplifiers that clarify sound and speech in hard-to-hear situations, including social settings, small groups, and one-on-one conversations. Includes Williams Sound Pocketalker 2.0, SuperEar SE5000, BeHear SMARTO, and Bellman & Symfon personal amplifiers. Priced from $39 to $329.
• TV Listening Systems TV listening systems that amplify sound for one individual using Radio Frequency, Infrared, or Bluetooth technology, allowing users to watch television at a comfortable volume. Includes KARE Audio ChairSpeaker, Sereonic WH100, and Amplicomms TV3500. Priced from $19 to $399.
• FM & Digital Systems Personal FM and digital systems that amplify sound over distance and deliver it to receivers, ideal for noisy environments and larger rooms such as classrooms and restaurants. Includes Phonak Roger On 3, Phonak Roger Table Mic 3, Williams Sound PFM PRO, and ListenTALK systems.
• Loop Systems Induction loop systems where a wire transmits sound directly to t-coil equipped hearing devices. Includes Contacta LA-240, Williams Sound PLA 90, and portable InfoLoop systems for ADA compliance.
• Amplified Stethoscopes Amplified stethoscopes with visual display and specialized headphones that allow medical professionals with hearing loss to perform patient examinations. Includes 3M Littmann CORE Digital, Cardionics E-Scope II, and Thinklabs One.
• Portable & Tour Guide Systems Portable assistive listening systems for guided tours and group settings that meet ADA compliance requirements. Includes Williams Sound PPA body pack transmitters, ListenTALK systems, and FM ADA kits.
• Amplified Phones Amplified landline telephones with superior sound quality, tone control, and additional volume for people with hearing loss. Includes Clarity XLC3.4+, Clarity E814, Geemarc AmpliPOWER60, and photo phones.
• Captioned Phones Captioned telephones displaying captions of caller speech on a built-in screen with amplified sound. Includes CapTel 2400iBT, CapTel 880i, and CapTel 840i.
• TTY/TDD Devices Teletypewriter devices for deaf and profoundly hard of hearing users to communicate via text over landline phone service. Includes Ultratec Superprint 4425 and Ultratec Minicom IV.
• Vibrating Alarm Clocks & Watches Alarm clocks that vibrate, flash, and strobe to wake deaf users, plus vibrating watches and bed shakers. Includes Sonic Alert Sonic Boom, Clarity WakeAssure+, and Bellman & Symfon Vibio.
• Alerting Systems Comprehensive alerting systems for household alerts including Bellman & Symfon Visit, Clarity Alertmaster, Krown KA300/KA1000, Serene CentralAlert, Silent Call, and Sonic Alert HomeAware with smartphone app integration. Sold without recurring monthly fees, unlike competitors such as Life Alert.
• Hotel ADA Kits Pre-configured assistive device kits designed to help hotels and motels comply with ADA requirements for providing auxiliary aids and services for deaf and hard of hearing guests.
• Live Transcription Devices Live transcription and real-time caption devices for deaf and hard of hearing individuals to enhance accessibility in educational, work, and personal settings.
• American Sign Language Products Books, curricula, and resources for learning American Sign Language including baby sign language, ASL at home learning kits, school curricula, interpreter resources, and ASL dictionaries.
• Tinnitus Maskers & Sound Therapy Sound therapy and white noise machines to help individuals with tinnitus sleep more soundly. Includes Yogasleep Dohm DS, Sound Oasis S-6000, and underPillow sleep sound systems.
• Hearing Aid & Cochlear Implant Batteries Assortment of top-quality hearing aid and cochlear implant batteries including Rayovac Proline Advanced and Rayovac Cochlear Implant Pro+ in various sizes (10, 13, 312, 675), plus battery testers and holders.
• Hearing Aid Dryers & Dehumidifiers Hearing aid dryers and dehumidifiers including PerfectDry Lux, Flow-Med Dry-Cap UV2, Dry and Store DryBoost UV, and PerfectClean cleaning systems that help prolong hearing aid life.
• Neckloops & Silhouettes Neckloops and silhouettes that connect directly to t-coil-equipped hearing aids, allowing wearers to turn down environmental noise and amplify specific sounds. Includes Williams Sound NKL 001 and Bellman & Symfon Neckloop.
• Ear Care Products Products for safe, medically-approved ear care including ear sprays, ear drops, ear wax removal aids, and ear gel for hearing aid comfort. Includes Tech-Care, Audinell, Miracell, and BioRevive brands.
• Mobile Phone Amplifiers & Signal Devices Mobile phone accessories for hard of hearing including Bluetooth neckloops like Artone 3 MAX, cell phone amplifiers like Serene Innovations HearAll, and alerting devices with flashing and vibration.

Quantifiable outcome

• Free returns within 30 days with prepaid return shipping for continental US customers

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ZipHearing: Online hearing aid retailer that connects customers with local audiologists while selling devices at discount. Comparable to Diglo in being an online, price-disrupting hearing aid retailer with a D2C-first model.
• Otofonix: Direct-to-consumer online seller of affordable hearing aids with bundled accessories. Comparable to Diglo's hearing aid category in online-only D2C sales and value-oriented positioning.
• Yes Hearing: Online hearing aid marketplace and retailer offering multiple brands at discounted prices. Comparable to Diglo in operating an online, price-competitive hearing aid storefront with broad assortment.
• Eargo: Direct-to-consumer online hearing aid company selling nearly invisible, rechargeable hearing aids with a remote-care model. Comparable to Diglo's hearing aid business in targeting self-directed D2C buyers online.
• Audicus: Direct-to-consumer online hearing aid retailer offering its own branded devices at lower price points than traditional clinics. Comparable to Diglo in selling hearing aids online to self-directed consumers, though with a narrower category focus.
• MDHearingAid: Long-standing D2C online hearing aid brand selling its own OTC-style devices direct to consumers. Closely comparable to Diglo's hearing aid category in online-only distribution and price-led positioning.
• Lexie Hearing: Online D2C hearing aid retailer distributing subsidized Bose-powered devices with a remote-support model. Directly comparable to Diglo's online hearing aid category on channel, customer, and price-positioning axes.

Others

• Williams Sound: Manufacturer of professional and personal assistive listening products (FM systems, loop systems, PPA tour guide systems) that Diglo resells. Connected as a key product partner in Diglo's large-area and personal amplification categories rather than a direct retail competitor.

Broad incumbents

• Beltone: Long-established hearing care brand operating company-owned and franchised retail clinics across North America. Overlaps with Diglo's hearing aid category but sells primarily through physical clinics.
• Miracle-Ear: Established national hearing aid retailer with a large brick-and-mortar clinic network selling branded devices. A broad incumbent in the same product category as Diglo but via in-person audiologist-led sales rather than e-commerce.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hellodiglo
• Facebookfacebook.com/hellodiglo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diglo