Autointelli

What Autointelli does

Autointelli is an India-based AIOps platform vendor founded in 2016 and headquartered in Chennai, Tamil Nadu. The company sells a subscription-based, modular platform that unifies network monitoring, incident response, IT process orchestration, privileged access, IT service desk, asset management, and an agentic AI assistant into a single integrated suite. Its seven core products — Autointelli NMS (360), OpsDuty, IntelliFlow, Securita, Alice AI, IntelliDesk, and IntelliAsset — share a common event-correlation and automation engine designed to reduce alert fatigue, automate remediation, and provide unified observability across hybrid network environments spanning switches, routers, firewalls, cloud VNets/VPCs, and on-prem services. The platform integrates with 100+ third-party tools including ServiceNow, Slack, Jira, PagerDuty, AWS, Azure, Google Cloud, and Datadog, and offers intelligent runbooks, low-code workflow automation, and zero-trust browser-based remote access.

The company operates a direct enterprise sales motion with quote-based annual subscriptions, a self-serve free trial for evaluation, and a channel partner network of 35+ technology, reseller, integration, and consulting partners. Its customer base spans Indian conglomerates, financial institutions, manufacturers, IT services firms, and central and state government entities — including Accenture, Fujitsu, Mahindra, L&T, Kotak, Sundaram Finance, Indian Railway, the Election Commission of India, and multiple ministries. The platform is offered globally with stated ISO 27001:2022, ISO 9001:2025, ISO/IEC 27034-1:2011, and EU-GDPR compliance certifications supporting enterprise and government procurement.

Underlying scale signals include 100K+ devices managed across customer infrastructure, 10M+ events processed daily, 750+ processes deployed on the platform, and reported customer outcomes of up to 80–90% alert noise reduction and 60–70% MTTR improvement. The company holds no disclosed outside funding, operates as a privately held entity, and has not announced any M&A, IPO, or leadership transitions in the available source material.

Name

Autointelli

Legal name

AutoIntelli

Website

https://autointelli.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Autointelli is an India-based AIOps platform vendor, founded in 2016 and headquartered in Chennai, offering a subscription-based, modular suite that unifies network monitoring, incident response, workflow orchestration, IT service desk, asset management, and an agentic AI assistant for enterprise and government customers.

Ownership category

akta.pro rank

Product category

IT Operations Management Software (AIOps)

NAICS

Software Publishers (5132), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF)

akta.pro secondary industries

Network Analytics, AIOps & Root-Cause Correlation (HDAFAGAM), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Network Observability, Assurance & Closed-Loop Operations (Telemetry, AIOps) (HDAIAIAJ), Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH)

Keywords

• AIOps platform
• IT operations management
• Network monitoring software
• Incident response automation
• IT service management

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AIOps Platform Subscriptions: Subscription-based access to the unified AIOps platform including NMS, OpsDuty, IntelliFlow, Securita, Alice AI, IntelliDesk, and IntelliAsset modules. Enterprise customers typically engage through direct sales for customized deployments.
2. Platform Module Licensing: Individual module licensing for specific capabilities such as network monitoring, incident response, IT process orchestration, remote access, AI assistants, helpdesk, and asset management.

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

Autointelli sells a unified AIOps platform that combines network monitoring, observability, automated incident response, IT process orchestration, IT service desk, and IT asset management into a single subscription-based software suite. The platform uses agentic AI and machine learning to detect anomalies, correlate alerts, and execute self-healing remediation through intelligent runbooks for enterprise IT operations teams. It also offers 100+ pre-built integrations to connect with third-party IT and security tools.

Product overview

Autointelli offers a unified AIOps platform comprising multiple integrated modules: Autointelli NMS (360) for network monitoring and observability; Autointelli OpsDuty for incident response and alert management; IntelliFlow for IT process orchestration and workflow automation; Autointelli Securita for privileged access and remote connectivity; Alice AI as an agentic AI assistant for employee support; IntelliDesk for IT service desk operations; and IntelliAsset for asset management. The platform is designed as an integrated suite where these products work together to provide comprehensive IT operations management from monitoring and incident response to automation and asset tracking.

Differentiator

Problem solved

Functional benefit

Brands

• NMS (360): AI-Powered Network Monitoring for the Modern Hybrid Network - provides unified, real-time observability across infrastructure.
• OpsDuty
• IntelliFlow
• Securita
• Alice AI
• IntelliDesk
• IntelliAsset

Products and services

• Autointelli NMS 360

Quantifiable outcome

• 80% alert noise reduction in network monitoring deployments
• +8 more outcomes

Named customers18 records

Segments8 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability8 records

Feature16 records

Partnerships

Twelve partnerships are on record, tiered core and major.

• SlackcoreTechnology or IntegrationIntegration with Slack for alert notifications and collaboration within IT operations workflows. Enables teams to receive and respond to alerts directly within Slack channels.
• JiracoreTechnology or IntegrationIntegration with Jira for incident tracking and ITSM workflows. Enables automatic ticket creation and synchronization with development project management.
• ServiceNowcoreTechnology or IntegrationDeep integration with ServiceNow for automated ITSM ticketing and incident management. Enables semi or fully automatic incident ticketing workflows.
• PagerDutycoreTechnology or IntegrationIntegration with PagerDuty for alert aggregation and on-call management. Provides unified alert window and notification routing.
• AWScoreTechnology or IntegrationIntegration with Amazon Web Services for cloud infrastructure monitoring and management. Supports monitoring of cloud VNets, EC2 instances, and AWS services.
• AzurecoreTechnology or IntegrationIntegration with Microsoft Azure for cloud infrastructure monitoring and hybrid network observability. Supports Azure VPCs and cloud services monitoring.
• Google CloudcoreTechnology or IntegrationIntegration with Google Cloud Platform for cloud infrastructure monitoring and GCP service observability.
• DatadogcoreTechnology or IntegrationIntegration with Datadog for comprehensive monitoring and observability. Enables correlation between network and application performance metrics.
• Technology PartnerscoreTechnology or IntegrationTechnology partners providing integration and interoperability with cutting-edge AIOps solutions for business insights and operational visibility.
• Reseller PartnersmajorChannel Partner/ Reseller/ DistributorReseller partners differentiating customer offerings by reselling customized AIOps solutions that enhance business performance.
• Integration PartnerscoreTechnology or IntegrationIntegration partners collaborating to solve customer-specific needs with tailored AIOps solutions and seamless tool connectivity.
• Consulting PartnersmajorImplementation/ SI/ Consulting PartnerConsulting partners helping transform enterprises into modern organizations with advanced operational visibility and intelligent automation implementations.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceNow: Dominant enterprise ITSM and workflow automation platform with deep incident management, orchestration, and AIOps (Now Intelligence) capabilities. Autointelli integrates deeply with ServiceNow while also competing against it for ITSM/IT operations budget.
• Dynatrace: AI-powered observability and application performance platform with its own AIOps (Davis) engine for automated anomaly detection and root-cause analysis. Directly comparable to Autointelli NMS (360) seasonality-aware alerting and event correlation features.
• Datadog: Cloud-scale observability and monitoring platform covering infrastructure, APM, logs, and incident response. Listed as a named integration partner of Autointelli, and competes head-to-head in network/infra monitoring and AIOps analytics for the same enterprise buyers.
• BMC Software (BMC Helix): Established enterprise IT operations management vendor offering ITSM, network monitoring, automation, and AIOps. Competes with Autointelli's broad suite spanning NMS, IntelliDesk, and orchestration, particularly in large regulated enterprises.

Regional players

• ManageEngine (Zoho): India-based IT management suite offering network monitoring, ITSM, endpoint management, and ITAM products. Overlaps heavily with the breadth of Autointelli's platform and competes for the same Indian enterprise and government accounts.
• Freshworks (Freshservice): India-headquartered SaaS company offering Freshservice as an ITSM, asset management, and IT operations suite — directly comparable to Autointelli's IntelliDesk and IntelliAsset modules, and the most natural India-market competitor at similar company stage.

Direct peers

• Moogsoft: Pure-play AIOps platform focused on event correlation, noise reduction, and incident response for enterprise IT operations. Closest head-to-head competitor to Autointelli's intelligent incident response and event correlation capabilities.
• Resolve Systems: IT process automation and orchestration platform for incident response, runbook automation, and AIOps workflows. Directly comparable to Autointelli's IntelliFlow intelligent runbooks and event-driven automation capabilities targeting NOC and SRE teams.
• ScienceLogic: AIOps and IT infrastructure monitoring platform offering unified observability, event correlation, and automated remediation across hybrid environments. Closely comparable to Autointelli NMS (360) and OpsDuty positioning for enterprise IT operations teams.
• PagerDuty: Public incident response and AIOps platform that aggregates alerts, manages on-call rotations, and triggers automated runbooks. Directly comparable to Autointelli's OpsDuty and event correlation capabilities and overlaps in target buyer (SREs, NOCs, IT leadership).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/autointelli
• LinkedInlinkedin.com/company/autointelli

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Autointelli