RED Medical

What RED Medical does

RED Medical Systems GmbH is a Munich-based, founder-led healthcare IT company operating exclusively in the German market. Founded in 2013 by Jochen Brüggemann and Alexander Wilms, the company provides an integrated, cloud-based product suite for healthcare providers: a KBV-certified practice management system (RED medical) targeting psychotherapists and pool physicians; a data-center-hosted telematics infrastructure connection (RED telematik) that pioneered TI-as-a-Service in Germany from 2018; a certified GDPR-compliant video consultation platform (RED connect) with 70,000+ registered users; and a practice firewall (RED protect) for KBV IT-security compliance. Additional enterprise modules include RED eHealth Client, RED ePA Service (DiGA-to-TI connectivity), RED telematik manager, RED telematik safe (e-prescription failover), and reference-environment access for training institutes.

The technology stack is pure cloud-native with zero-knowledge end-to-end encryption (AES-256) confirmed by the Independent State Data Protection Center (ULD), three-zone geographic redundancy delivering 99.99999% availability, and historized patient records for revision-secure audit trails. Certified by gematik (including TI-Gateway status in February 2025), KBV, and aligned with § 203 StGB medical-confidentiality requirements, the platform serves physicians, psychotherapists, pharmacies, nursing homes, training institutes, and digital health application developers.

Revenue is generated predominantly through recurring monthly and annual SaaS subscriptions for practice software, TI-as-a-Service, and firewall products, complemented by one-time hardware/setup fees, a freemium video consultation product used as an acquisition lever, and enterprise/B2B subscriptions for API and reference-environment products. The company distributes through an inside sales team, a certified service-partner network, online consultation booking, and direct enterprise sales — supported by content marketing, SEO, social media, and earned-media channels — and operates from approximately 90 employees across Munich and Bendorf.

Name

RED Medical

Legal name

RED Medical Systems GmbH

Website

https://redmedical.de

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

RED Medical Systems GmbH is a Munich-based, founder-led healthcare IT company providing cloud-based practice management, telematics infrastructure connectivity, video consultation, and firewall solutions to German physicians, psychotherapists, pharmacies, and care facilities.

Ownership category

akta.pro rank

Product category

Healthcare IT / Practice Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

akta.pro secondary industries

Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA), Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)

Keywords

• Healthcare IT software
• Telematics infrastructure
• Practice management software
• Video consultation platform
• Medical practice firewall

Headquarters

HQ city

München

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Subscription SaaS – RED medical: Monthly or annual subscription for cloud-based practice management software (PVS) for psychotherapists and pool physicians. Pricing is available via a dedicated price list PDF. Psychotherapist IT complete package is subsidized fully by the KV (Kassenärztliche Vereinigung) TI allowance, effectively making it cost-neutral for eligible practitioners.
2. Subscription SaaS – RED telematik: Monthly or annual subscription for TI-as-a-Service connection to the telematics infrastructure, including connector hosted in the data center, monitoring, updates, and support. Pricing below the official GKV reimbursement rate, offering a cost advantage of over €1,200 for pharmacies.
3. Subscription SaaS – RED protect: Monthly or annual subscription for the RED protect practice firewall security solution.
4. Freemium – RED connect: The RED connect video consultation service is permanently free for all healthcare professionals (physicians, therapists, and other professional groups). Revenue is not derived directly from this product; it serves as a customer acquisition and retention tool within the RED ecosystem.
5. Hardware Sales: RED sells and configures compatible card terminals and other TI hardware components. One-time costs for hardware and setup are charged separately for practices (in addition to the monthly SaaS subscription).
6. Enterprise / B2B Subscriptions: Enterprise products including RED telematik RU (TI reference environment), RED eHealth Client, RED ePA Service, RED interchange API, and RED connect API are offered on subscription or per-use pricing to companies and institutions, with pricing available via a dedicated enterprise price list PDF.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

RED Medical provides an integrated cloud-based healthcare IT ecosystem for the German market, centered on RED medical (KBV-certified practice management software for psychotherapists and pool physicians), RED telematik (data center-hosted telematics infrastructure connection / TI-as-a-Service), RED connect (certified video consultation platform with 70,000+ users), and RED protect (practice firewall for SMB practices). The portfolio also includes enterprise APIs, a TI management portal, and DiGA connectivity services, all built on a zero-knowledge end-to-end encryption architecture with three-zone geographic redundancy and German data center residency.

Product overview

RED Medical offers a comprehensive product portfolio for the German healthcare market comprising a cloud-based practice management system (RED medical) integrated with a data-center hosted TI connectivity service (RED telematik), a certified video consultation platform (RED connect), and a practice firewall (RED protect). The portfolio also includes two API products (RED interchange API and RED connect API) for developer integration, a TI management platform (RED telematik manager), E-Rezept fallback protection (RED telematik safe), DiGA connectivity (RED ePA Service), and TI reference environment access (RED telematik RU/ref). The products are designed to work together as an integrated ecosystem, with RED medical serving as the core practice management platform, RED telematik providing the secure TI connectivity infrastructure, and RED connect enabling video consultations—all sharing a common focus on end-to-end encryption, cloud-native architecture, and GDPR-compliant data handling for healthcare professionals.

Differentiator

Problem solved

Functional benefit

Brands

• RED medical: KBV-certified practice software for psychotherapists and pool physicians, providing cloud-based documentation, billing, video therapy and practice management.
• RED telematik
• RED connect
• RED protect
• RED telematik manager
• RED eHealth Client
• RED ePA Service
• RED interchange API
• RED connect API
• RED telematik RU
• RED telematik safe

Products and services

• RED medical KBV-certified, fully cloud-based practice management software (Praxissoftware) for psychotherapists and pool physicians, combining documentation, billing, video therapy, and practice administration with end-to-end encryption and mobile device compatibility. No local server is required.
• RED telematik Telematics infrastructure (TI) connection delivered as TI-as-a-Service, with the Konnektor hosted in a multi-secured data center providing 24/7 monitoring, automatic updates, and remote maintenance. Priced below the official GKV reimbursement rate, offering over €1,200 cost advantage for pharmacies.
• RED connect Certified secure video consultation platform (Videosprechstunde) for healthcare providers, described as the market leader in German healthcare with over 70,000 registered users. 100% GDPR-compliant and permanently free of charge for physicians and therapists.
• RED protect

Quantifiable outcome

• RED telematik achieved over 30% customer growth in the 12 months to March 2026, reaching 3,200+ TI customers
• +5 more outcomes

Named customers6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature11 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• TK-Doc (Techniker Krankenkasse)coreChannel Partner/ Reseller/ Distributor · 7 October 2020RED connect was integrated as a component of the TK-Doc app by Techniker Krankenkasse (TK), Germany's largest statutory health insurance fund. This made RED connect available to TK's millions of insurees for video consultations with participating physicians. This partnership significantly expanded RED connect's reach into the consumer/patient market.
• Saarländischer ApothekervereinminorStrategic or Co-development Partner · 5 June 2020Successful cooperation between RED and the Saarländischer Apothekerverein (Saarland Pharmacists Association) provided a discount on TI connection costs for member pharmacies, without requiring on-site technician deployment. The cooperation streamlined TI adoption for independent pharmacy owners.
• Service Partner Network (RED Servicepartner)coreChannel Partner/ Reseller/ DistributorRED operates a network of certified service partners who sell, implement, and support RED products for healthcare practices across Germany. The 'Servicepartner werden' program recruits new partners, while 'Servicepartner finden' helps customers locate certified implementation partners. Partners benefit from the RED ecosystem including the IT complete package.
• ELAC (Elysée Apotheken Consulting)coreStrategic or Co-development PartnerELAC (Elysée Apotheken Consulting) partnered with RED to enable the first ELAC pharmacies to connect to the TI via RED's datacenter-hosted connector. The cooperation provided a cost advantage for ELAC member pharmacies without requiring on-site technician deployment. RED published a discount offer on TI costs as part of this cooperation.
• Hetzner Online GmbHcoreTechnology or IntegrationRED hosts its website content with Hetzner Online GmbH, a German web hosting provider based in Gunzenhausen, Bavaria. A Data Processing Agreement (AVV) is in place with Hetzner in compliance with GDPR requirements.
• gematik GmbHcoreStrategic or Co-development PartnerRED holds gematik certification as a TI-Gateway provider (certified in February 2025) and is listed in the official gematik overview of certified TI providers. RED telematik uses gematik-certified connectors and VPN access services. The TI-Gateway certification process involved rigorous performance and stability testing approved by gematik.
• Alarmstufe Red GmbH (Data Protection Officer)minorOthersRED Medical Systems GmbH has appointed Alarmstufe Red GmbH (represented by Bettina Sandrock, based in Dießen) as its external data protection officer. Alarmstufe Red issued a certificate confirming RED's compliance with technical and organizational measures for data protection.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CompuGroup Medical (CGM): CompuGroup Medical is the largest vendor of practice management software (PVS) and TI connectivity in Germany through its CGM Turbomed, CGM Medistar, and CGM CONNECTED CARE lines. It competes directly with RED medical on practice software and with RED telematik on TI connections, but as a multi-product European EHR incumbent with thousands of employees.
• Medatixx: Medatixx is one of Germany's leading practice management software vendors (medatixx, x.comfort, x.concept, easymed), serving tens of thousands of practices. It is a direct competitor to RED medical on PVS and overlapping on TI services, but operates a broader multi-vendor portfolio with regional sales structure.
• medisoft: medisoft offers NEXUS / DOC.relax / mediDOK practice software and TI connections to physicians in Germany. It is comparable as a German PVS plus TI vendor targeting practices and MVZs, positioned slightly upstream of RED in size but overlapping on TI-as-a-Service concepts.
• DES (Deutsche Telekom / T-Systems Healthcare): T-Systems operates one of the largest TI connectivity platforms in Germany as part of Deutsche Telekom, directly competing with RED telematik on Konnektor hosting and connector-as-a-service. It is much larger but overlaps heavily on the regulated TI infrastructure layer.

Direct peers

• DOC.digital (Dr. Hinz): DOC.digital / Dr. Hinz provides practice software and TI infrastructure for German psychotherapists and physicians, similar to RED medical's psychotherapist-focused IT-Komplettpaket. It is the closest head-to-head peer on the psychotherapist IT-Komplettpaket offering fully reimbursed via the KV TI allowance.
• Patientus / samedi: samedi (formerly patientus) provides certified video consultation platforms and TI-integrated workflow tools for German healthcare practices. It competes directly with RED connect on certified Videosprechstunde and with RED on integrated practice workflows built around the German TI.
• ID Information und Dokumentation im Gesundheitswesen: ID Berlin is a TI connectivity and Konnektor specialist in the German market, comparable to RED telematik on data center-hosted TI services and has been a long-standing competitor for pharmacy and practice TI connections.

Emerging players

• Doctolib (German operations): Doctolib is the leading online appointment booking and video consultation platform in Germany, frequently cited as the comparison point for RED connect. It competes most directly on free video consultation and appointment scheduling, while RED's advantage is tighter integration with German TI/KIM infrastructure rather than the marketplace model.
• Arztkonsultation.de / Doctena: Doctena (operating in Germany via Arztkonsultation.de and related brands) is an online appointment and video consultation marketplace for German healthcare practices, comparable to RED connect's positioning on free certified video consultations for healthcare professionals.

Others

• Bitmarck / GWQ ServicePlus (TI billing ecosystem): Bitmarck is a major IT service provider for German statutory health insurers (Kassenärztliche Vereinigungen), handling TI reimbursement and billing infrastructure. It is comparable as an adjacent ecosystem participant whose reimbursement rails (KV TI allowance) directly fund RED telematik's IT-Komplettpaket pricing.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCsaHyB4Wmdsl-n5zkDAW38w
• Facebookfacebook.com/redmedicalsystems
• LinkedInlinkedin.com/company/red-medical-systems-gmbh
• Instagraminstagram.com/redmedicalsystems
• Xx.com/redmedsys

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RED Medical