Opsuite

What Opsuite does

OpSuite is a cloud-based retail management platform operated by POSitive Technology, Inc., a privately held Maryland-incorporated corporation headquartered at 5712 Industry Lane, Suite F, Frederick, MD. The platform is composed of four integrated modules — OpSuitePOS (point-of-sale), OpSuiteSHOP (e-commerce with in-store/curbside pickup and delivery), OpSuiteOFFICE (back-office retail management with dashboards, CRM, loyalty, purchasing, inventory, and employee management), and OpSuiteCHECKOUT (self-checkout kiosks) — plus OpSuite Flash, an Android and iOS mobile application for reporting and analytics. All modules share a common cloud database, providing retailers with a unified system for managing in-store, online, curbside, and delivery operations. The platform is built with responsive web design, supports offline transactions, and is hosted on infrastructure compliant with ISO 27001/27002, PCI-DSS, SSAE16, and SOC 1/2/3 standards.

The product is targeted at omnichannel retailers of varying sizes and is positioned as "designed for retailers by retailers," with claimed 30+ years of retail industry experience and a retailer advisory group informing development. OpSuite integrates with Elo touchscreen hardware, Unitech mobile scanners, and Sunmi self-checkout kiosks, and uses Qoin as its payment platform. The ecommerce module exposes an API for shipping, sales tax automation, Google Analytics, AdSense, and AdWords integrations. The platform supports responsive web access across desktop, laptop, tablet, and smartphone devices with 24/7/365 availability.

OpSuite operates on a SaaS subscription model with quote-based annual pricing (no public price list), sold through a direct, sales-led go-to-market including free business reviews, demo requests, and customized system demos. Distribution is direct-to-retailer with no visible channel partner or reseller network, and the company is US-only. The firm reports 1-10 employees, no disclosed funding, no M&A activity, and no executive team listed in the available data, indicating a small, privately held operator sustained by organic cash flow.

Name

Opsuite

Legal name

POSitive Technology, Inc.

Website

https://opsuite.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

OpSuite, operated by POSitive Technology, Inc., is a cloud-based retail management platform serving US retailers with integrated POS, e-commerce, self-checkout, and back-office modules delivered on a SaaS subscription model.

Ownership category

akta.pro rank

Product category

Retail Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHDAEAEAD

Retail ERP (Merchandising, POS Back Office)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYBPAMAGAL

Omnichannel Commerce & Click-and-Collect Platforms

Business & Public Services/Web, Mobile & Digital Platforms/E-commerce Marketplaces & Shopping Platforms

Keywords

• Retail management software
• Point-of-sale systems
• Ecommerce platform
• Self-checkout kiosks
• Cloud retail solutions

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions: Cloud-based SaaS model providing access to OpSuite retail management platform including POS, ecommerce, retail management, and self-checkout modules. Accessed via subscription with 24/7/365 support included.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

OpSuite is a cloud-based, integrated retail management suite sold to retailers as an annual subscription. It combines a point-of-sale module (OpSuitePOS), an ecommerce storefront (OpSuiteSHOP), self-checkout kiosks (OpSuiteCHECKOUT), a back-office management module (OpSuiteOFFICE), and a mobile reporting app (OpSuite Flash) on a single synchronised database so that inventory, customers, pricing, and transactions stay consistent across brick-and-mortar, online, curbside, and in-store-pickup channels.

Product overview

OpSuite is a comprehensive retail operations and point-of-sale platform offered by POSitive Technology. The platform consists of multiple integrated modules: OpSuite (core retail management), OpSuitePOS (point-of-sale system), OpSuiteSHOP (ecommerce), OpSuiteSELFCHECKOUT (self-service kiosks), and OpSuiteOFFICE (back-office management). The OpSuite Flash mobile app extends reporting capabilities to iOS and Android devices. All modules share a common database and are designed to work together seamlessly, providing retailers with a unified system for managing physical stores, online sales, inventory, customers, and operations across multiple channels.

Differentiator

Problem solved

Functional benefit

Brands

• OpSuitePOS: Point-of-Sale solution designed for flexibility, speed, and security with support for various devices and offline capability.
• OpSuiteSHOP
• OpSuiteOFFICE
• OpSuite SELFCHECK
• OpSuite FLASH

Products and services

• OpSuitePOS Fully integrated cloud point-of-sale system designed for speed and security, running on traditional POS stations, tablets, smartphones, and supported hardware (Elo, Unitech PA720), with responsive design, mobile associate interactions, and offline transaction capability. Sold to retailers as part of the OpSuite subscription.
• OpSuiteSHOP ecommerce storefront that synchronises inventory, customers, pricing, and transactions with OpSuitePOS and supports in-store pickup, curbside pickup, local delivery, and national shipping, with one-to-one marketing, email templates, and a custom integration API. Sold to retailers wanting omnichannel online sales.
• OpSuiteCHECKOUT (OpSuiteSELFCHECKOUT) Self-checkout kiosk solution that lets shoppers scan and pay for up to five items in under a minute, allowing one cashier to oversee multiple kiosks and reducing queue times. Sold to retailers as part of the OpSuite subscription.
• OpSuiteOFFICE Back-office retail management module providing user-customisable dashboards, analytics, purchasing tools, inventory management, customer relationship management with loyalty programs, employee management, supplier management, and reporting. Sold to retailers as part of the OpSuite subscription.
• OpSuite Flash Mobile App Mobile application for Android and iOS that gives authorised OpSuite users access to reporting and analytics pulled from the cloud retail platform on smartphones and tablets. Sold to existing OpSuite customers as an add-on to the subscription.

Quantifiable outcome

• Self-checkout allows customers to check up to 5 items in under a minute
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• QoincoreTechnology or IntegrationQoin is referenced as the payment platform powering OpSuite's payment processing capabilities. QoinCommerce provides standard shipping options, local delivery, curbside pickup, and in-store pickup functionality within the OpSuite ecommerce platform.
• POSitive TechnologycoreOthersPOSitive Technology, Inc. is the parent company operating OpSuite. All intellectual property, trademarks, and trade dress for OpSuite belong to POSitive Technology and its licensors. Contact for OpSuite Flash mobile app is [email protected].

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• POS Nation: Retail POS software and hardware provider for small and mid-sized retailers — directly comparable sales-led GTM targeting similar retail verticals as OpSuite.
• Shopify POS: Market-leading omnichannel commerce suite bundling ecommerce, POS hardware and software for retailers — directly overlaps with OpSuiteSHOP, OpSuitePOS, and OpSuiteSELFCHECKOUT capabilities.
• Lightspeed Commerce: Public retailer-focused commerce platform offering POS, payments, ecommerce, and back-office tools to retail and hospitality SMBs — directly comparable integrated retail stack to OpSuite.
• iConnect: Retail POS and inventory management solution for specialty retailers — directly comparable POS + back-office retail stack and sales-led SMB/mid-market targeting model.
• Retail Pro: Retail management platform for specialty retailers covering POS, inventory, CRM, and analytics — comparable vertical SaaS footprint targeting omnichannel specialty retail.
• Vend (Lightspeed Retail): Cloud retail POS and inventory management product for small and mid-market retailers — highly overlapping product scope with OpSuitePOS and OpSuiteOFFICE.
• Springboard Retail: Cloud POS and retail management software purpose-built for specialty retailers — overlaps with OpSuite in customer segmentation, feature surface, and target buyer profile.

Broad incumbents

• Clover (Fiserv): Large POS and business management platform serving SMB retail and restaurant — overlaps with OpSuitePOS and OpSuiteOFFICE at the SMB end of the spectrum with broader merchant breadth.
• Square (Block): Dominant payments-led POS and retail software suite with hardware ecosystem — comparable in integrated POS/ecommerce/checkout even though Square's reach extends well beyond OpSuite's retail-only focus.

Emerging players

• Toast: Restaurant-focused POS and back-office platform with comparable architecture (cloud + hardware integrations + integrated payments) — adjacent rather than direct, but representative of the integrated vertical SaaS model OpSuite competes with for operator mindshare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/opsuite
• YouTubeyoutube.com/user/opsuite
• Facebookfacebook.com/opsuite

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Opsuite