Retail Pro
- Company typePrivate
- Founded1988
- HeadquartersFolsom, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
Retail Pro firmographics
Firmographics- Name
- Retail Pro
- Legal name
- Retail Pro International, LLC
- Website
- https://retailpro.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Retail Pro industry classification
Industry- Product category
- Retail Management Software
- akta.pro primary industry
- Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
- akta.pro secondary industries
- Customer-Facing Displays & Digital Signage for Checkout (HDACAKAF), Retail Media, Shopper Marketing & In-Store Activation Services (CRAOAOAD)
Keywords
Where Retail Pro is headquartered
LocationHeadquarters
- HQ city
- Folsom
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Retail Pro business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain
Revenue model
- Software Subscription: Monthly subscription-based pricing model at $119 USD per month for the initial user at each location, with additional users at $99 USD per month per location. Includes free software updates and online training access.
- Hardware Sales: POS hardware sales including countertop, mobile, and kiosk devices for complete point-of-sale deployments.
- Professional Services: Implementation, training, and consulting services through certified business partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Initial user subscription at $119 USD monthly per location |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Retail Pro product offering
Product offeringCore offering
Retail Pro provides a browser-based point of sale and retail management platform (Retail Pro Prism) that runs on iOS, Android, and Windows devices and supports cloud and on-premise deployment. The platform delivers POS, pricing/promotions, store operations, back office, replenishment, inventory management, customer/employee management, and KPI reporting for specialty retailers globally, with add-on modules for planning, analytics, SAP integration, RFID, loyalty, and marketing. The company distributes through a global network of 80 certified business partners.
Product overview
Retail Pro offers a modular platform-plus-add-ons architecture centered around the Retail Pro Prism POS system. The core platform provides intuitive, tailorable POS, store operations, inventory management, and customer management across iOS, Android, and Windows devices. Add-on modules extend functionality across specialized domains: planning and analytics (Retail Pro Planning, Decisions, Reporting), enterprise integrations (SAP Link), loyalty and marketing (AppCard, OptCulture), and specialized hardware (RIOT RFID). The company, acquired by Nayax in November 2023, serves 130+ countries with 9,000 customers across 54,000 stores running 159,000 POS lanes.
Differentiator
Problem solved
Functional benefit
Brands
- Retail Pro Prism: The main POS and retail management platform offering intuitive, tailorable POS, robust pricing & promotions, store operations & back office, performance & KPI reporting, replenishment & inventory management, and customer & employee management.
- Retail Pro Planning
- Retail Pro Decisions
- Retail Pro Reporting
- Retail Pro SAP Link
- AppCard for Retail Pro
- RIOT RFID
- OptCulture Marketing
Products and services
- Retail Pro Prism Flagship browser-based POS and retail management platform providing intuitive tailorable point of sale, pricing and promotions, store operations, back office, KPI reporting, replenishment and inventory management, and customer/employee management. Runs on iOS, Android, and Windows across mobile, laptop, and desktop devices; available in cloud-based and on-premise deployment.
- Retail Pro Planning Planning and open-to-buy module for retailers to optimize purchasing, manage inventory levels, and plan stock requirements across seasons and locations.
- Retail Pro Decisions Visual analytics software providing real-time KPI dashboards, deviation alerts, and visual reporting to help retailers identify trends and make data-driven decisions.
- Retail Pro Reporting Comprehensive reporting solution providing customizable insights into business operations, sales performance, and operational metrics, with capabilities to identify seasonal trends and promotional opportunities.
- Retail Pro SAP Link Integration module connecting Retail Pro Prism POS with SAP ERP systems to synchronize inventory, sales, and financial data for unified commerce.
- AppCard for Retail Pro AI-powered loyalty and personalized marketing tool that analyzes customer purchase history, enables trigger-based offers, and delivers personalized promotions integrated with Retail Pro Prism POS.
- RIOT RFID RFID inventory tracking solution integrated with Retail Pro Prism, providing zone-level inventory visibility, serialized product tracking, and enhanced inventory management across store locations.
- OptCulture Marketing Marketing automation integration enabling advanced customer segmentation and consistent targeted marketing campaigns across multiple channels, integrated with Retail Pro Prism POS.
Quantifiable outcome
- Business growth of 20% seen after implementing replenishment functionality
- +1 more outcomes
Companies that use Retail Pro
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
Retail Pro technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature6 records
Retail Pro partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and flagship.
- OnebeatcoreRetail Pro and Onebeat partnered to transform inventory from static data to real-time profit engine. The partnership enables retailers to turn inventory data into actionable insights for profit optimization using Onebeat's real-time inventory analytics integrated with Retail Pro POS.
- Nayax Ltd.flagshipNayax completed acquisition of Retail Pro International in November 2023, creating a powerful end-to-end solution combining Retail Pro's POS software with Nayax's payment and loyalty platform. The acquisition triples Nayax's distribution network from 80 distributors and expands their attended retail business to over 9,000 retailers in more than 100 countries. Transaction was on cash-free debt-free basis with partial cash at closing and remainder subject to earnout targets.
- SAPcoreSAP Link integration allows retailers to connect Retail Pro POS data with SAP ERP systems, enabling unified commerce operations and inventory synchronization across enterprise resource planning.
- AppCardcoreAppCard for Retail Pro provides AI-powered loyalty and personalized marketing tools that analyze customer purchase history, set up triggers, and personalize offers integrated directly with Retail Pro POS.
- RIOT RFIDcoreRIOT RFID integration provides retailers with RFID readers for sleek self-checkout experiences and enhanced inventory tracking capabilities.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Retail Pro competitors and assessment
Company assessmentDirect peers
- Lightspeed Commerce: Publicly traded cloud POS and retail/e-commerce management platform serving specialty retailers globally — directly competes with Retail Pro Prism in mid-market and enterprise specialty retail with multi-location inventory and unified commerce.
- Shopify (Shopify POS): Cloud commerce platform with Shopify POS for retail — directly competes in mid-market specialty retail POS and omnichannel, leveraging a massive app ecosystem that Retail Pro integrates against.
- Block (Square): Block's Square POS and Square for Retail directly compete in SMB and mid-market retail with integrated payments — highly relevant given Nayax's payment adjacency.
- Vend (by Lightspeed): Cloud-based retail POS software serving specialty retailers globally — directly competes with Retail Pro on multi-store inventory, customer management, and retail-specific workflows.
- Shopkeep: POS and retail management solution targeted at SMB and mid-market specialty retailers — competes with Retail Pro SMB POS offering.
- Clover (Block): POS hardware/software platform with strong app marketplace, used by SMB retailers — competes with Retail Pro on hardware-integrated POS and partner-driven distribution.
Broad incumbents
- NCR Voyix (NCR Retail): Long-standing enterprise retail technology incumbent offering POS, store operations, and inventory — overlaps with Retail Pro's enterprise tier and global deployments.
- Oracle NetSuite (Retail): Cloud ERP and retail management suite used by mid-market and enterprise retailers — competes with Retail Pro's planning, inventory, and unified commerce offerings at the higher end.
- Manhattan Associates: Enterprise supply chain and inventory/omnichannel commerce platform — competes with Retail Pro Planning and Decisions modules in larger specialty retailers.
Emerging players
- Aptos: Retail-focused software provider for specialty and omni-channel retailers — directly competes with Retail Pro in the enterprise specialty retail POS segment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Retail Pro social profiles
Digital presenceRetail Pro financial estimates
Financial estimateRevenue estimate
Valuation estimate
Retail Pro leadership team
Management profileNumber of profiles
Profiles1 record
Retail Pro funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Retail Pro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Retail Pro
What does Retail Pro do?
Retail Pro provides a browser-based point of sale and retail management platform (Retail Pro Prism) that runs on iOS, Android, and Windows devices and supports cloud and on-premise deployment. The platform delivers POS, pricing/promotions, store operations, back office, replenishment, inventory management, customer/employee management, and KPI reporting for specialty retailers globally, with add-on modules for planning, analytics, SAP integration, RFID, loyalty, and marketing. The company distributes through a global network of 80 certified business partners.
Is Retail Pro a public or private company?
Retail Pro is a private company. It is classified as corporate owned and is currently operating.
When was Retail Pro founded?
Retail Pro was founded in 1988. It employs 251 to 500 people.
Where is Retail Pro based?
Retail Pro is headquartered in Folsom, United States, in the North America region.
How does Retail Pro make money?
Three revenue lines are on record. Software Subscription is the primary driver. The others are hardware Sales and professional Services.
Who are Retail Pro's main competitors?
Direct peers on record are Lightspeed Commerce, Shopify (Shopify POS), Block (Square), Vend (by Lightspeed), Shopkeep and Clover (Block). Broad incumbents are NCR Voyix (NCR Retail), Oracle NetSuite (Retail) and Manhattan Associates. Aptos is listed as an emerging player.
Does Retail Pro have an API?
Yes. Retail Pro provides an API that enables end-to-end integration with key retail applications. The API allows retailers to unify their retail data, integrate data from third-party applications, and connect various retail operations including POS, inventory, and customer management. Developer documentation is at www.retailpro.com/include/eng/Unified-Commerce.
What industry is Retail Pro in?
Retail Pro's product category is Retail Management Software. Its primary akta.pro industry code is HDAEAEAD, Retail ERP (Merchandising, POS Back Office), with a secondary code of HDACAKAF, Customer-Facing Displays & Digital Signage for Checkout.