Live Eye Surveillance
Live Eye Surveillance is a Seattle-based cloud video surveillance company offering 24/7 AI- and human-monitored camera services for US SMBs in retail, gas stations, hotels, and restaurants, with bundled POS integrations, 4K camera hardware, and a mobile app.
- Company typePrivate
- Founded2019
- HeadquartersSeattle, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Live Eye Surveillance does
Live Eye Surveillance is a Seattle-headquartered, private cloud-based video surveillance-as-a-service company founded around 2019. It provides 24/7 real-time monitoring of business premises through a hybrid model that combines AI-driven computer vision and anomaly detection with human security advisors operating from a centralized command center in Karnal, India. The product portfolio spans three subscription tiers (Dedicated Monitoring, Shared Monitoring, and On-Demand Trigger Monitoring), a 4K Ultra HD VMS camera line, secure encrypted cloud storage, a health-monitoring dashboard, and a cross-platform mobile application for remote viewing and alerts. A core differentiator is POS integration with 15+ point-of-sale vendors (Clover, Square, NCR, Panasonic, Samsung, Verifone, NEC, etc.), which correlates transaction logs with video footage to detect employee theft, void fraud, and discount abuse. Multi-year contracts (12–36 months) are quote-based and priced per site.
The company serves SMB and mid-market customers primarily in convenience retail, gas stations, hotels/hospitality, and restaurants across the United States. GTM is sales-led with inside-sales phone support, a toll-free number, custom demo calls, and a parallel product-led motion through iOS and Android apps that enable self-service remote viewing. Distribution relies on direct sales, content marketing via a 50+ article blog, SEO, and a $75 referral program. The company operates with approximately 150 employees split between US (sales, management) and India (monitoring engineers), with no disclosed venture or institutional funding and a founder-led leadership structure under Rajat Duggal (Founder/CEO). The publicly stated ambition is to become the number-one AI-based surveillance company by the end of 2025.
Live Eye Surveillance firmographics
Firmographics- Name
- Live Eye Surveillance
- Legal name
- Live Eye Surveillance
- Website
- https://myliveeye.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Live Eye Surveillance is a Seattle-based cloud video surveillance company offering 24/7 AI- and human-monitored camera services for US SMBs in retail, gas stations, hotels, and restaurants, with bundled POS integrations, 4K camera hardware, and a mobile app.
- Ownership category
- akta.pro rank
Live Eye Surveillance industry classification
Industry- Product category
- Video Surveillance and Monitoring
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612)
- SIC
- Services-Computer Integrated Systems Design (7373), Measuring & Controlling Devices, Nec (3829)
- akta.pro primary industry
- Remote Video Monitoring Services (Live/Virtual Guard) (HSAHACAB)
- akta.pro secondary industries
- AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF), Commercial & Industrial Alarm Monitoring (BPAKAFAB)
Keywords
Where Live Eye Surveillance is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Live Eye Surveillance business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Monitoring Services: Recurring subscription revenue from monitoring plans including Dedicated Monitoring, Shared Monitoring, and On-Demand Trigger Monitoring. Contracts range from 12 to 36 months with custom pricing based on business requirements.
- Add-on Services: Additional revenue from add-on services including Cloud Storage and Hourly Announcements as per customer requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Dedicated Monitoring - Full-service monitoring with 24/7/365 surveillance, AI technology, real-time alerts, fraud detection, and employee/customer assistance |
| Subscription | Multi-year contract | Shared Monitoring - Cost-effective option with shared monitoring resources |
| Subscription | Multi-year contract | On Demand Trigger Monitoring - Flexible surveillance with trigger-based alerts when needed |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Live Eye Surveillance product offering
Product offeringCore offering
Live Eye Surveillance provides cloud-based, AI-powered 24/7 real-time video surveillance and monitoring services for businesses. Its three-tier service model (Dedicated, Shared, and On-Demand Trigger Monitoring) combines AI computer vision and human security analysts to prevent theft, fraud, and incidents before they escalate. The offering includes a mobile app, secure cloud storage, POS integration, and 4K Ultra HD camera systems targeted at retail, hotels, gas stations, and restaurants.
Product overview
Live Eye Surveillance is a cloud-based AI-powered video surveillance-as-a-service platform providing 24/7 real-time monitoring for businesses. The platform operates on a three-tier service model: Dedicated Monitoring (premium full-service), Shared Monitoring (shared resource), and On-Demand Trigger Monitoring (flexible event-based). These core monitoring services are powered by AI-based computer vision and anomaly detection technology analyzed both by machine and human security advisors from a centralized command center. The product portfolio includes the LiveEye Mobile App for remote access and alerts, Secure Cloud Infrastructure for encrypted video storage, POS Integration Service for fraud detection, 4K Ultra HD VMS Camera Systems, Health Monitoring Dashboard, and add-on services including Cloud Storage and Scheduled Announcements. The system integrates with 15+ POS vendor platforms and provides coverage across retail, hotel, gas station, and restaurant industries.
Differentiator
Problem solved
Functional benefit
Products and services
- Dedicated Monitoring Service
Quantifiable outcome
- Shoplifting accounts for 38% of total retail shrinkage
- +3 more outcomes
Companies that use Live Eye Surveillance
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Live Eye Surveillance technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability7 records
Feature8 records
Live Eye Surveillance partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- ClovercorePOS integration partner enabling transaction data correlation with surveillance footage for fraud detection and loss prevention analysis.
- SamsungcorePOS integration partner providing point-of-sale systems that integrate with Live Eye surveillance for retail loss prevention.
- PanasoniccorePOS vendor partnership for seamless integration between Panasonic POS systems and Live Eye surveillance platform.
- NCRcorePOS integration partner enabling NCR point-of-sale transaction data to be correlated with video surveillance footage.
- SquarecorePOS integration partner for Square payment systems enabling real-time transaction monitoring with video feeds.
- VerifonecorePOS vendor partnership for Verifone payment terminals integrated with Live Eye surveillance systems.
- AWS (Amazon Web Services)coreCloud infrastructure partner providing secure cloud storage and computing services for Live Eye's surveillance platform.
- NECcorePOS integration partner for NEC point-of-sale systems enabling transaction surveillance integration.
- GeoVisioncoreVideo management and surveillance technology partner providing camera systems integrated with Live Eye platform.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Live Eye Surveillance competitors and assessment
Company assessmentDirect peers
- Agent Video Intelligence (Agent Vi): AI video analytics provider for surveillance, offering real-time threat detection and behavioral analysis. Direct competitor in the AI-analytics layer of remote video monitoring.
- Verkada: Cloud-native, AI-driven video surveillance platform serving commercial customers across retail, hospitality, and multi-site operators. Direct overlap in cloud architecture, AI analytics, and multi-location remote monitoring.
- Deep Sentinel: AI-powered live video monitoring service combining edge-AI cameras with human security intervention. Closest direct competitor in product, model (AI + human), and SMB/retail/hospitality target verticals.
- Eagle Eye Networks: Cloud-based video surveillance with AI analytics and open API platform. Direct competitor offering cloud VMS, remote monitoring, and integrations for retail and multi-site customers.
- EyeQ (Auror): Retail-focused intelligence and loss-prevention platform combining video, POS, and incident data. Direct competitor in retail vertical with comparable POS-integration-led, loss-prevention value proposition.
Broad incumbents
- ADT Inc. Largest US commercial and residential security provider with monitored video, intrusion, and alarm services. Broader incumbent with significant SMB and commercial-customer overlap and deeper brand and sales resources.
- Vivint Smart Home: Smart-home and small-commercial security provider offering professionally monitored video and intrusion systems. Adjacent incumbent with overlapping SMB and small-business customer base.
- Brinks Home: National monitored security provider offering video surveillance, intrusion detection, and home automation. Competitor in the monitored video space targeting residential and small-business customers.
Emerging players
- Radius AI: Retail-focused computer vision platform providing real-time analytics, theft detection, and POS correlation. Emerging player with strong vertical overlap in retail loss prevention.
- Prism Skylabs: Cloud-based video analytics for retail and commercial environments, transforming surveillance feeds into operational insights. Adjacent cloud-AI video analytics provider with retail vertical overlap.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Live Eye Surveillance social profiles
Digital presenceLive Eye Surveillance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Live Eye Surveillance leadership team
Management profileNumber of profiles
Profiles1 record
Live Eye Surveillance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Live Eye Surveillance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Live Eye Surveillance
What does Live Eye Surveillance do?
Live Eye Surveillance provides cloud-based, AI-powered 24/7 real-time video surveillance and monitoring services for businesses. Its three-tier service model (Dedicated, Shared, and On-Demand Trigger Monitoring) combines AI computer vision and human security analysts to prevent theft, fraud, and incidents before they escalate. The offering includes a mobile app, secure cloud storage, POS integration, and 4K Ultra HD camera systems targeted at retail, hotels, gas stations, and restaurants.
Is Live Eye Surveillance a public or private company?
Live Eye Surveillance is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Live Eye Surveillance founded?
Live Eye Surveillance was founded in 2019. It employs 51 to 100 people.
Where is Live Eye Surveillance based?
Live Eye Surveillance is headquartered in Seattle, United States, in the North America region.
How does Live Eye Surveillance make money?
Two revenue lines are on record. Subscription Monitoring Services are the primary driver. The others are add-on Services.
Who are Live Eye Surveillance's main competitors?
Direct peers on record are Agent Video Intelligence (Agent Vi), Verkada, Deep Sentinel, Eagle Eye Networks and EyeQ (Auror). Broad incumbents are ADT Inc., Vivint Smart Home and Brinks Home. Emerging players are Radius AI and Prism Skylabs.
Does Live Eye Surveillance have an API?
No public API is recorded for Live Eye Surveillance.
What industry is Live Eye Surveillance in?
Live Eye Surveillance's product category is Video Surveillance and Monitoring. Its primary akta.pro industry code is HSAHACAB, Remote Video Monitoring Services (Live/Virtual Guard), with a secondary code of HSAHACAF, AI/Analytics Video Surveillance (Detection, LPR, People Counting). Its NAICS code is 561621 and its SIC code is 7373.