Risc IT Solutions
Risc IT Solutions, now operating as Novem, is a UK-based managed service provider delivering managed IT, cybersecurity, Microsoft 365, and Microsoft cloud product resale to mid-market and enterprise clients across automotive, manufacturing, financial services, legal, and accountancy sectors.
- Company typePrivate
- Founded2001
- HeadquartersLlandudno, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Risc IT Solutions does
Risc IT Solutions, now operating exclusively under the Novem brand as part of the Novem group, is a UK-based managed service provider (MSP) delivering IT support, cybersecurity, disaster recovery, Microsoft 365 Modern Workplace, business communications, specialised technical projects, and IT strategy/consultancy. The legal entity is Novem IT Limited (Company Registration Number: 3935051), founded in 2001 and headquartered in Llandudno, with regional offices in Manchester (Cheadle), Wales (Colwyn Bay), and the Midlands (Coventry) covering English and Welsh markets.
The technology stack is built around the Microsoft ecosystem — Azure cloud services, Microsoft 365 productivity and security, Dynamics 365 business applications, Enterprise Mobility + Security, Intune, and Microsoft Defender — augmented by a proprietary iStore platform (powered by Infiterra) that functions as a self-service e-commerce marketplace for Microsoft cloud products, supporting both direct purchase and trial workflows. Group-level vertical specialisation spans automotive dealerships, manufacturing, financial services, accountancy, and legal sectors.
Revenue is generated through four streams: recurring managed IT support contracts, Microsoft product resale (NCE licensing) via iStore, project-based professional services (migrations, infrastructure upgrades, implementations), and recurring cybersecurity services. GTM combines consultative direct enterprise sales through named account leadership (Mike Ryan, Director; Stephen Meadowcroft, Head of Solutions Architecture) with the self-serve iStore channel for SMB and transactional buyers. Pricing for managed services is custom-quoted on multi-year contracts; Microsoft product pricing varies by edition and licensing terms. The 11-50 employee footprint positions Risc/Novem as a small-to-mid-market UK MSP.
Risc IT Solutions firmographics
Firmographics- Name
- Risc IT Solutions
- Legal name
- Novem IT Limited
- Website
- https://riscitsolutions.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Risc IT Solutions, now operating as Novem, is a UK-based managed service provider delivering managed IT, cybersecurity, Microsoft 365, and Microsoft cloud product resale to mid-market and enterprise clients across automotive, manufacturing, financial services, legal, and accountancy sectors.
- Ownership category
- akta.pro rank
Risc IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
- akta.pro secondary industries
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Security Operations Center (SOC) as a Service (BPAEADAB), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where Risc IT Solutions is headquartered
LocationHeadquarters
- HQ city
- Llandudno
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Risc IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT support services providing comprehensive IT support, security, and management for business clients on contractual terms.
- Microsoft Product Resale: Resale of Microsoft products and services through the iStore platform including Azure services, Dynamics 365, Microsoft 365, Intune, Exchange Online, and security solutions.
- Professional Services: IT consultancy, strategy, and specialised technical project delivery including migrations, infrastructure upgrades, and implementation services.
- Cybersecurity Services: Proactive cybersecurity services including threat protection, compliance frameworks, and security monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Managed IT Services - custom enterprise pricing |
| Subscription | Annual | Microsoft 365 for Business (NCE) |
| Subscription | Annual | Microsoft 365 for Enterprise (NCE) |
| Usage-based | Pay-as-you-go | Azure Services (Active Directory, Information Protection, Plan) |
| Subscription | Annual | Dynamics 365 Applications (NCE) |
| Subscription | Monthly | Microsoft Teams Rooms Pro |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Risc IT Solutions product offering
Product offeringCore offering
Risc IT Solutions (now operating as Novem) is a UK-based Managed Service Provider delivering managed IT support, cybersecurity, disaster recovery, Microsoft 365 Modern Workplace, business communications, specialised technical projects, and IT strategy and consultancy to mid-market and enterprise organisations. The company also operates the iStore, an online marketplace for reselling Microsoft cloud products including Azure, Dynamics 365, and Microsoft 365 solutions.
Product overview
Risc IT Solutions (now operating as Novem) is an IT managed service provider offering a portfolio of professional services including Managed IT Services, Cybersecurity, Disaster Recovery & Backup, Microsoft 365 Modern Workplace, Business Communications, Specialised Technical Projects, and IT Strategy & Consultancy. The company also operates the iStore platform, a cloud product marketplace through which it resells Microsoft products including Azure services (Azure Active Directory, Azure Information Protection, Azure Plan), Dynamics 365 suite (Business Central, Commerce, Customer Insights), and Microsoft 365 products (Copilot, Teams Rooms Pro, Enterprise, Business, Exchange Online, Intune, Enterprise Mobility + Security, Microsoft Defender).
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT support that maximises uptime, enhances security, and drives business efficiency for mid-market and enterprise clients.
- Cybersecurity Proactive, tailored cybersecurity that protects data, ensures compliance, and prevents costly downtime for business clients across regulated industries.
- Disaster Recovery & Backup Rapid recovery and secure backups that minimise downtime and protect business continuity for organisational clients.
- Microsoft 365 – Modern Workplace Flexible, secure Microsoft 365 solutions enabling collaboration, productivity, and remote working anywhere for business clients.
- Business Communications Scalable telephony and connectivity solutions that keep teams and customers connected across any location.
- Specialised Technical Projects Expert delivery of complex IT projects, from migrations to infrastructure upgrades, with minimal disruption to client operations.
- IT Strategy & Consultancy Expert IT consultancy that plans, delivers, and optimises projects for secure, scalable growth across organisational clients.
- iStore Online store platform for purchasing Microsoft cloud products and services including Azure, Dynamics 365, and Microsoft 365 offerings, available to clients on a self-service basis.
Quantifiable outcome
- Minimised downtime through proactive monitoring and rapid response capabilities
- +2 more outcomes
Companies that use Risc IT Solutions
Customer profileSegments5 records
Ideal customer profiles2 records
Risc IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Risc IT Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreRisc IT Solutions operates as a Microsoft reseller and technology partner, offering Microsoft's full product portfolio through the iStore platform including Azure cloud services, Microsoft 365 productivity solutions, Dynamics 365 business applications, Enterprise Mobility + Security, Intune device management, and related Microsoft technologies. Products are sold under Microsoft's New Commerce Experience (NCE) licensing model.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Risc IT Solutions competitors and assessment
Company assessmentDirect peers
- Waterstons: UK IT consultancy and managed services provider with vertical expertise in manufacturing and professional services. Comparable on UK regional presence, Microsoft focus, and vertical specialisation.
- Trustmarque: UK IT services and Microsoft licence reseller providing managed services, cloud, and security. Directly comparable on Microsoft channel partnership, multi-year managed contracts, and UK mid-market focus.
- Bytes Software Services: UK-headquartered Microsoft-focused MSP and software licence reseller. Closely comparable as a Microsoft partner offering managed services, licence resale, and cybersecurity across UK mid-market and enterprise customers.
- Daisy Corporate Services: Major UK IT and communications managed services provider offering cloud, security, and business communications. Comparable on multi-service managed offerings and UK enterprise/mid-market coverage.
- ANS Group: UK-based managed cloud and IT services provider with Microsoft Azure expertise. Comparable as a UK MSP delivering Microsoft-centric managed services, cloud migration, and security to mid-market customers.
- Kerv: UK cloud, security, and managed services provider with deep Microsoft partnership. Comparable on Microsoft-led managed services, security focus, and UK mid-market customer base.
- CloudCoCo: UK cloud and managed services provider with Microsoft partnership. Comparable as a UK Microsoft-channel MSP delivering cloud, managed, and security services to mid-market customers.
- Fitzrovia IT: UK IT consultancy and managed services provider with Microsoft and cybersecurity expertise. Comparable on UK-based IT consultancy/managed services with Microsoft focus and compliance-driven verticals.
- Pure Technology Group: UK managed IT services and cybersecurity provider serving mid-market clients. Comparable on managed services, cybersecurity focus, and UK mid-market positioning.
Broad incumbents
- Computacenter: Large UK-headquartered enterprise IT services provider offering managed services, Microsoft licensing, and security at significant scale. A broader incumbent with overlapping capabilities but much larger contract scope and international footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Risc IT Solutions social profiles
Digital presenceRisc IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Risc IT Solutions leadership team
Management profileNumber of profiles
Profiles2 records
Risc IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Risc IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Risc IT Solutions
What does Risc IT Solutions do?
Risc IT Solutions (now operating as Novem) is a UK-based Managed Service Provider delivering managed IT support, cybersecurity, disaster recovery, Microsoft 365 Modern Workplace, business communications, specialised technical projects, and IT strategy and consultancy to mid-market and enterprise organisations. The company also operates the iStore, an online marketplace for reselling Microsoft cloud products including Azure, Dynamics 365, and Microsoft 365 solutions.
Is Risc IT Solutions a public or private company?
Risc IT Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Risc IT Solutions founded?
Risc IT Solutions was founded in 2001. It employs 11 to 50 people.
Where is Risc IT Solutions based?
Risc IT Solutions is headquartered in Llandudno, United Kingdom, in the Europe region.
How does Risc IT Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are microsoft Product Resale, professional Services and cybersecurity Services.
Who are Risc IT Solutions's main competitors?
Direct peers on record are Waterstons, Trustmarque, Bytes Software Services, Daisy Corporate Services, ANS Group, Kerv, CloudCoCo, Fitzrovia IT and Pure Technology Group. Computacenter is listed as a broad incumbent.
Does Risc IT Solutions have an API?
No public API is recorded for Risc IT Solutions.
What industry is Risc IT Solutions in?
Risc IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAF, Endpoint & Device Management (UEM/MDM) Services, with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 541513 and its SIC code is 7370.