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Tekserve

Full company profile

uuid000hb9c

Namestring
Tekserve
Websiteurl
tekserve.com
Company typeenum
Private
Founded yearint
1987
Descriptiontext

Tekserve is a privately held, for-profit technology services and products company headquartered in New York City, founded in 1987 by Richard Demenus. According to its firmographic description, the company provides a broad range of services and best-in-class products to support the technology needs of consumers and small businesses, positioning it as a hybrid services-plus-retail technology provider rather than a software, SaaS, or platform business.

The company operates at a small-to-mid scale, with a disclosed headcount of 51-100 employees and a single physical/operating footprint in the United States centered on New York. No information about specific product lines, proprietary technology platforms, integration partners, certifications, pricing models, distribution channels, or named customer segments was present in the source data, and the company website returned only a privacy preference link with no substantive content extractable. This indicates a traditional, services-led operating model without publicly documented technology architecture.

Business model mechanics cannot be inferred in detail from the available data: revenue sources, pricing models, customer segments, and go-to-market motion are all unspecified. The 51-100 employee range and 38-year operating history are consistent with a mature, founder-controlled SMB services business, but no financial disclosures, funding events, M&A activity, leadership changes, or strategic transactions were available to substantiate growth direction or commercial positioning. The available evidence supports only a basic description of what the company does and where it operates.

Short descriptiontext

Tekserve is a privately held New York-based technology services and products provider, founded in 1987, that supports the technology needs of consumers and small businesses. The company employs 51-100 people and operates under founder Richard Demenus.

Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersNew York, United States
HQ citystring
New York
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
IT support services, technology repair, computer hardware retail, small business IT, consumer electronics services
NAICS code1 code
  • Personal and Household Goods Repair and Maintenance8114
SIC code1 code
  • Retail-Radio, Tv & Consumer Electronics Stores5731
Product category
IT Support and Consumer Electronics Retail
Social media profiles3 records
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Core offering1 text field

Tekserve is a New York-based technology service provider and retailer, founded in 1987, that delivers a broad range of services and best-in-class products to support the technology needs of consumers and small businesses. The company combines hands-on technical support, repair, and consultation services with retail sales of computing hardware and related technology products.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

No product or service information is available in the provided source data.

Product and service2 records
1Technology Support Services
CategoryIT Support Services
Description

Hands-on technical support, repair, configuration, and consultation services for consumers and small businesses using Apple and related computing products.

2Consumer and Small Business Technology Products
CategoryTechnology Hardware Retail
Description

Retail sales of best-in-class computing hardware and related technology products targeted at consumers and small businesses in the New York market.

Recent move1 record

Each record includes

Date, Type, Title, Description, Source

Expansion highlight1 record

Each record includes

Type, Description

Peers8 records
TypeBroad incumbent
Description

Operates a global network of company-owned retail stores that sell and service consumer hardware. Overlaps with Tekserve's consumer-electronics retail and authorized service model, with substantially broader geographic and product footprint.

TypeDirect peer
Description

Chain of authorized and out-of-warranty consumer electronics repair stores. Comparable to Tekserve because both monetize walk-in repair, accessory sales, and device trade-in for consumers and small businesses.

TypeBroad incumbent
Description

National omnichannel consumer electronics retailer with in-store Geek Squad service operations. Comparable to Tekserve as a consumer and small-business technology products-plus-services competitor, but at vastly greater scale and geographic reach.

TypeBroad incumbent
Description

Specialty big-box retailer focused on computers, components, and consumer electronics, including in-store service offerings. Comparable to Tekserve in product mix and consumer/SMB customer overlap, though with multiple physical locations.

TypeEmerging player
Description

Provides extended warranties and device protection plans with a managed repair network. Comparable to Tekserve as a channel for repair demand capture, although it operates through insurance-style service contracts rather than direct retail.

TypeEmerging player
Description

Online community and parts retailer for consumer electronics DIY repair. Competes for repair mindshare and accessories demand that would otherwise flow to walk-in service retailers like Tekserve.

TypeDirect peer
Description

Franchise network of consumer electronics and mobile device repair stores. Directly comparable to Tekserve on walk-in repair services, accessory retail, and small-business device support.

TypeRegional player
Description

US computer services company offering on-site and remote IT support to consumers and small businesses. Comparable to Tekserve's SMB support motion, with overlap in the Northeast market.

Market position
Strengths3 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat2 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights4 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

No data
Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Tekserve

IT Support and Consumer Electronics Retailtekserve.com

Tekserve is a privately held New York-based technology services and products provider, founded in 1987, that supports the technology needs of consumers and small businesses. The company employs 51-100 people and operates under founder Richard Demenus.

What Tekserve does

Tekserve is a privately held, for-profit technology services and products company headquartered in New York City, founded in 1987 by Richard Demenus. According to its firmographic description, the company provides a broad range of services and best-in-class products to support the technology needs of consumers and small businesses, positioning it as a hybrid services-plus-retail technology provider rather than a software, SaaS, or platform business.

The company operates at a small-to-mid scale, with a disclosed headcount of 51-100 employees and a single physical/operating footprint in the United States centered on New York. No information about specific product lines, proprietary technology platforms, integration partners, certifications, pricing models, distribution channels, or named customer segments was present in the source data, and the company website returned only a privacy preference link with no substantive content extractable. This indicates a traditional, services-led operating model without publicly documented technology architecture.

Business model mechanics cannot be inferred in detail from the available data: revenue sources, pricing models, customer segments, and go-to-market motion are all unspecified. The 51-100 employee range and 38-year operating history are consistent with a mature, founder-controlled SMB services business, but no financial disclosures, funding events, M&A activity, leadership changes, or strategic transactions were available to substantiate growth direction or commercial positioning. The available evidence supports only a basic description of what the company does and where it operates.

Tekserve firmographics

Firmographics
Name
Tekserve
Website
https://tekserve.com
Company type
Private
Founded year
1987
Headcount range
51–100 employees
Short description
Tekserve is a privately held New York-based technology services and products provider, founded in 1987, that supports the technology needs of consumers and small businesses. The company employs 51-100 people and operates under founder Richard Demenus.
Ownership category
akta.pro rank

Where Tekserve is headquartered

Location

Headquarters

HQ city
New York
HQ country
United States
HQ region
North America

Markets served

Tekserve business model

Business model
GTM type
B2B and B2C
Offering type
Services

Tekserve product offering

Product offering

Core offering

Tekserve is a New York-based technology service provider and retailer, founded in 1987, that delivers a broad range of services and best-in-class products to support the technology needs of consumers and small businesses. The company combines hands-on technical support, repair, and consultation services with retail sales of computing hardware and related technology products.

Product overview

No product or service information is available in the provided source data.

Differentiator

Problem solved

Functional benefit

Products and services

  • Technology Support Services Hands-on technical support, repair, configuration, and consultation services for consumers and small businesses using Apple and related computing products.
  • Consumer and Small Business Technology Products Retail sales of best-in-class computing hardware and related technology products targeted at consumers and small businesses in the New York market.

Tekserve technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Tekserve partnerships and signals

Strategic signal

Recent moves1 record

Expansion highlights1 record

Tekserve competitors and assessment

Company assessment

Broad incumbents

  • Apple: Operates a global network of company-owned retail stores that sell and service consumer hardware. Overlaps with Tekserve's consumer-electronics retail and authorized service model, with substantially broader geographic and product footprint.
  • Best Buy: National omnichannel consumer electronics retailer with in-store Geek Squad service operations. Comparable to Tekserve as a consumer and small-business technology products-plus-services competitor, but at vastly greater scale and geographic reach.
  • Micro Center: Specialty big-box retailer focused on computers, components, and consumer electronics, including in-store service offerings. Comparable to Tekserve in product mix and consumer/SMB customer overlap, though with multiple physical locations.

Direct peers

  • uBreakiFix (Asurion): Chain of authorized and out-of-warranty consumer electronics repair stores. Comparable to Tekserve because both monetize walk-in repair, accessory sales, and device trade-in for consumers and small businesses.
  • CPR Cell Phone Repair: Franchise network of consumer electronics and mobile device repair stores. Directly comparable to Tekserve on walk-in repair services, accessory retail, and small-business device support.

Emerging players

  • SquareTrade (Allstate): Provides extended warranties and device protection plans with a managed repair network. Comparable to Tekserve as a channel for repair demand capture, although it operates through insurance-style service contracts rather than direct retail.
  • iFixit: Online community and parts retailer for consumer electronics DIY repair. Competes for repair mindshare and accessories demand that would otherwise flow to walk-in service retailers like Tekserve.

Regional players

  • Rescuecom: US computer services company offering on-site and remote IT support to consumers and small businesses. Comparable to Tekserve's SMB support motion, with overlap in the Northeast market.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

Tekserve social profiles

Digital presence

Tekserve financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Tekserve leadership team

Management profile

Number of profiles

Tekserve funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Tekserve M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tekserve

What does Tekserve do?

Tekserve is a New York-based technology service provider and retailer, founded in 1987, that delivers a broad range of services and best-in-class products to support the technology needs of consumers and small businesses. The company combines hands-on technical support, repair, and consultation services with retail sales of computing hardware and related technology products.

When was Tekserve founded?

Tekserve was founded in 1987. It employs 51 to 100 people.

Where is Tekserve based?

Tekserve is headquartered in New York, United States, in the North America region.

Who are Tekserve's main competitors?

Broad incumbents on record are Apple, Best Buy and Micro Center. Direct peers are uBreakiFix (Asurion) and CPR Cell Phone Repair. Emerging players are SquareTrade (Allstate) and iFixit. Rescuecom is listed as a regional player.

Does Tekserve have an API?

No public API is recorded for Tekserve.

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Live signals
The New York TimesDavid Lerner, a Mr. Fix-it of Apple Computers, Dies at 72David Lerner, a self-taught computer repairman, died at 72 from lung cancer complications. He co-founded Tekserve in 1987, a discount repair shop that sold computers to the Council on Foreign Relations, Trilateral Commission, and Communist Party.TechCrunchTekserve is auctioning off its massive Mac museumTekserve, a Mac specialist retailer that served Manhattan for nearly 30 years, has closed its doors and is auctioning off its collection of vintage computers and memorabilia, including a NeXTcube, a 20th Anniversary Mac, and a Macintosh 128K signed by Steve Wozniak.TechCrunchNew York’s longstanding Apple retailer Tekserve is closing up shopTekserve, a longstanding Apple retailer in New York City, is closing its retail operations by August 15 after nearly 30 years. The company cited the competitive pressure from Apple's direct-to-consumer store model and large retailers like Best Buy as the primary reasons for shutting down. This closure marks another shift in the computer market landscape since Apple began selling directly to consumers.GlobeNewswireMac Users Now Have a New, Free Source of Advice, Answers and Easy Solutions -- in Pocket and Digital EditionsTekserve published the ninth edition of its Mac FAQ, a free 58-page pocket book offering troubleshooting tips for crashes, freezes, backups, and more. The book is available free at Tekserve's Manhattan store or online, with a $4.95 shipping option for the pocket version.AdweekWhen Saturday is Like MondayThe author describes a personal experience of an iBook hard drive failure on a Saturday, noting the device exhibited signs of imminent expiration. They visited Tekserve for repairs and observed that the service center was quiet despite the commonality of such hardware issues.