Davis Claims Service

What Davis Claims Service does

Davis Claims Service is a family-owned independent insurance adjusting firm founded in 1985 by Mark Davis in West Terre Haute, Indiana, after his earlier tenure at GAB. The firm provides multi-line property and casualty claims adjustment, liability investigation, alternative dispute resolution (appraisals, mediations, arbitrations, umpiring), and consulting services to insurance carriers — including mutual carriers, excess and surplus line underwriters, third-party administrators, and Lloyds of London syndicates. Operations are organized around five branch offices across Indiana and Illinois, staffed by adjusters who average 25 years of industry experience, with leadership split between founder Mark Davis (President/Claims Manager) and his son Christopher Davis (Vice President/General Adjuster).

The firm's technical stack is built on industry-standard independent adjusting tooling rather than proprietary platforms: Xactimate Level 2 for property damage estimation, FAA-licensed drone inspection capability, Haag Certified Roofing Inspection methodology, and NAIIA/WIND-certified appraisal and umpiring processes. Assignment intake is digitized through dedicated online Property Assignment and Casualty Assignment forms supporting file uploads up to 24MB and structured turnaround-time tiers ranging from 1-3 days to 22-30 days. There is no proprietary software, no AI/ML capability, and no API or SDK surface area.

The revenue model is professional services fee-for-assignment, with quote-based pricing positioned competitively against larger national independent adjusting firms on the basis of controlled overhead. Distribution is sales-led and relationship-driven: carriers and TPAs assign claims directly to the firm, with branch offices providing localized response across Indiana, Illinois, and the broader Midwest for large complex losses. Marketing is minimal — limited to the davis.claims website and staff LinkedIn profiles — and the firm has no external investors, no funding history, and no M&A activity disclosed.

Name

Davis Claims Service

Legal name

Davis Claims Service

Website

https://davis.claims

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

Davis Claims Service is a family-owned independent insurance adjusting firm founded in 1985, providing property and casualty claims adjustment, liability investigation, and alternative dispute resolution services to insurance carriers across Indiana, Illinois, and the broader Midwest.

Ownership category

akta.pro rank

Headquarters

HQ city

West Terre Haute

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Claims Adjustment Services: Professional services fees for property and liability claims adjustment, investigation, and resolution. Services include full adjustment and task-based assignments with various turnaround times (1-3 days to 22-30 days).
2. Alternative Dispute Resolution Services: Fees for formal appraisals, mediations, arbitrations, settlement conferences, and umpiring services.
3. Consulting Services: Task-oriented consulting assignments including desk reviews, contents evaluation, repair estimate analysis, coverage reviews, and scene inspections.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Davis Claims Service is a multi-line independent insurance adjusting firm that investigates, evaluates, and resolves property and casualty claims on behalf of insurance carriers. It delivers property claims adjustment (fire, water, wind, hail across commercial and residential risks), liability and casualty claims investigation, alternative dispute resolution (appraisals, mediations, arbitrations, umpiring), and task-oriented consulting such as desk reviews, coverage reviews, and scene inspections.

Product overview

Davis Claims Service is a multi-line independent adjusting firm offering a unified portfolio of property and casualty claims services since 1985. The core offerings consist of Property Claims Adjustment and Liability Claims Investigation & Resolution, supported by Alternative Dispute Resolution Services (appraisals, mediations, umpiring) and Consulting for task-oriented assignments. Digital intake is handled through dedicated Property Assignment and Casualty Assignment forms on their website. The company operates in Indiana and Illinois with an average staff tenure of 25 years in the claims business.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Claims Adjustment

Quantifiable outcome

• Over 45 years of successful operation through lean and prosperous economic times
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Expansion highlights5 records

Broad incumbents

• Sedgwick: One of the largest independent claims management and adjusting firms globally, offering property, casualty, and liability claims services. Comparable as a broad incumbent in the same independent adjusting category, but at significantly larger scale with corporate overhead.
• Crawford & Company: Global claims management firm providing property, casualty, and catastrophe claims adjusting services to insurers worldwide. Comparable in core service offering (independent adjusting) but operates at vastly larger scale with multinational footprint.

Direct peers

• Eberl Claims Service: Independent insurance adjusting firm providing property, casualty, and catastrophe claims services to carriers across multiple U.S. states. Directly comparable as a mid-sized independent adjusting firm with multi-state operations and carrier-focused delivery model.
• Adjusters International: Independent adjusting and claims management firm serving insurance carriers and policyholders with property and casualty claims expertise. Comparable as a direct peer in independent claims adjusting with similar multi-line, multi-state operating model.
• Carl Warren & Company: Third-party claims administrator and independent adjusting firm serving insurance carriers with property, casualty, and liability claims handling. Directly comparable in providing outsourced claims services to carriers and TPAs.
• Greenspan Adjusters International: Independent insurance adjusting firm handling property claims and catastrophe response for carriers and policyholders. Comparable in independent adjusting services, with overlap in property damage assessment and multi-state deployment capability.
• Engle Martin & Associates: Independent claims adjusting and management firm providing property, casualty, and specialty claims services to insurers. Comparable as a mid-sized independent adjusting peer serving insurance carriers with similar multi-line offerings.

Emerging players

• Pilot Catastrophe Services: Catastrophe-focused independent adjusting firm providing surge response for property claims following major weather events. Comparable as an independent adjuster serving insurance carriers, with a specialized focus on catastrophe response that overlaps with Davis Claims's wind/hail expertise.

Regional players

• Wardlaw Claims Service: Independent property and casualty adjusting firm based in Texas serving carriers across multiple states. Comparable as a regional independent adjusting peer with similar service mix and carrier-focused delivery model, though operating in different geography.
• York Claims Service: Independent adjusting firm providing property and casualty claims services to insurance carriers. Comparable in core business model and target customer base (insurance carriers), though typically serving different regional markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Davis Claims Service