What 1ink.com does

1ink.com, operating under parent entity Paragon Solution Network, Inc., is a privately held US e-commerce retailer founded in 2000 that sells discount compatible and remanufactured printer ink and toner cartridges. Its product portfolio spans inkjet and laser printer cartridges for all major brands (HP, Brother, Canon, Epson, Lexmark, Dell, Samsung, Kodak, Konica Minolta, Kyocera, Okidata, Panasonic, Pitney Bowes, Sharp, Xerox), offered in both standard and high-yield capacities, alongside specialty items such as ribbon refill rolls, thermal fax ribbons, and wide-format/plotter ink. All products carry a 180-day warranty and are remanufactured domestically in partnership with local vendors for quality control.

The company is built on a standard BigCommerce Stencil e-commerce platform with SSL-encrypted checkout, automated shipping-carrier selection across USPS, UPS, and FedEx, and tax compliance software. It operates from a Woodland Hills, California headquarters and a Burbank-based customer support function, with distribution out of California-based warehouses. Technology is intentionally conventional and undifferentiated; no proprietary systems, AI/ML components, APIs, or integrations are documented.

Commercially, 1ink.com runs a product-led, direct-to-consumer model with no subscription requirement, generating revenue entirely through one-time unit-priced transactions. Customers are segmented horizontally across individual consumers, small and medium businesses, and a secondary institutional layer comprising schools, non-profits, and government agencies transacting via purchase orders. Marketing is concentrated on SEO/organic search, blog content, email/newsletter promotions, and word-of-mouth referrals. Shipping is restricted to the United States, and the business has not pursued international expansion, external funding, acquisitions, or significant leadership changes across its 25+ year operating history.

Name

1ink.com

Legal name

Paragon Solution Network, Inc.

Website

https://1ink.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

1ink.com is a US e-commerce retailer selling discount compatible and remanufactured printer ink and toner cartridges. Founded in 2000, the California-based company serves individual consumers, small businesses, schools, and government agencies nationwide through direct-to-consumer online sales.

Ownership category

akta.pro rank

Product category

Printer Supplies (Ink & Toner Cartridges)

NAICS

Printing Ink Manufacturing (32591)

akta.pro primary industry

Digital & Specialty Inks (Inkjet, UV, Conductive) (IMAEAHAI)

akta.pro secondary industries

Inkjet Printers (HDACAEAA), Laser Printers (HDACAEAB), Receipt, Label & Card Printers (Thermal/Impact) (HDACAKAD)

Keywords

• Printer ink cartridges
• Toner cartridges
• Compatible cartridges
• Remanufactured cartridges
• Printing supplies

Headquarters

HQ city

Burbank

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Product Sales: Direct one-time sale of printer ink and toner cartridges through e-commerce website and phone orders. Customers purchase individual cartridges at competitive prices with no subscription requirements. Revenue is generated entirely from product transactions with no recurring subscription component.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

1ink.com is an online retailer selling discount replacement printer ink and toner cartridges for inkjet and laser printers. Its catalog is built around two core lines—compatible (generic) cartridges and remanufactured (rebuilt OEM) cartridges—offered in standard and high-yield capacities, plus specialty supplies such as ribbon refill rolls, thermal fax ribbons, and wide-format/plotter printer ink, all backed by a 180-day warranty.

Product overview

1ink.com is an e-commerce retailer specializing in discount printer ink cartridges and printer toner cartridges for both inkjet and laser printers. The product portfolio consists of two main categories: compatible cartridges (generic versions engineered to match OEM performance) and remanufactured cartridges (recycled original-brand cartridges rebuilt to original specifications). Both categories are available in standard and high-yield capacities. The company also offers specialty printing supplies including ribbon refill rolls, thermal fax ribbons, and wide-format printer ink. All products include a 180-day warranty and are backed by lifetime customer support.

Differentiator

Problem solved

Functional benefit

Brands

• OneInk: Trademark brand operated by Paragon Solution Network, Inc.
• 101inks

Products and services

• Compatible Ink Cartridges Generic versions of name-brand ink cartridges engineered to deliver OEM-equivalent performance across a wide range of inkjet printers, available in standard and high-yield capacities at lower prices than OEM cartridges.
• Compatible Toner Cartridges Generic versions of name-brand laser printer toner cartridges delivering OEM-equivalent print quality at reduced prices, designed to fit a broad range of laser printers.
• Remanufactured Ink Cartridges Recycled original name-brand inkjet cartridges that are disassembled, cleaned, rebuilt, and tested to meet industry standards, offering significant cost savings versus OEM while preserving OEM-equivalent print results.
• Remanufactured Toner Cartridges Rebuilt original-brand laser toner cartridges disassembled, cleaned, and tested to perform to industry standards, offered at a lower cost than OEM toner.
• Ribbon Refill Rolls Specialty printing supplies for dot matrix and similar legacy printers needing replacement ribbon rolls.
• Thermal Fax Ribbons Replacement ribbons for thermal fax machines, completing the company's specialty non-cartridge supply line.
• Wide-Format Printer Ink Ink supplies for wide-format and plotter printers serving graphic, drafting, and large-document printing needs.

Quantifiable outcome

• 180-day warranty coverage on all products
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• LD Products: LD Products is one of the largest US online retailers of compatible and remanufactured printer ink and toner cartridges. It competes head-to-head with 1ink.com on product range, brand compatibility, warranty terms, and price across both B2C and B2B channels.
• 4inkjets: 4inkjets is a direct-to-consumer e-commerce retailer specializing in discount compatible and remanufactured ink and toner cartridges. Like 1ink, it competes on price against OEM cartridges and serves both consumer and small business customers online.
• 123inkjets: 123inkjets is an established online retailer of compatible printer cartridges offering remanufactured and compatible options across major printer brands. It mirrors 1ink's value proposition of OEM-equivalent quality at significantly lower prices through a DTC e-commerce model.
• CompAndSave: CompAndSave is an online-first retailer of compatible and remanufactured printer cartridges positioned on affordability and broad printer-model coverage. It is a direct competitor to 1ink in the same DTC channel with overlapping SKUs and target customers.
• Carrot Ink: Carrot Ink is a long-running online retailer of remanufactured and compatible printer ink and toner cartridges. It competes with 1ink.com on price, quality guarantees, and customer segments including home users, SMBs, and institutional buyers.
• V4ink: V4ink is an online retailer of compatible ink and toner cartridges for HP, Canon, Epson, Brother, and other major brands. It targets the same cost-conscious consumer and SMB segments as 1ink with a similar DTC, no-subscription value proposition.

Broad incumbents

• HP (Hewlett-Packard): HP is the dominant OEM printer manufacturer and the largest supplier of original ink and toner cartridges in the US. While HP does not directly compete in the compatible-cartridge space, its OEM pricing, Instant Ink subscription, and cartridge authentication programs define the competitive backdrop for 1ink.com.
• Brother Industries: Brother is a major printer OEM whose original cartridge pricing and high-yield supplies strategy directly affect demand for compatible alternatives. 1ink.com's product line is heavily weighted to Brother-compatible cartridges, making Brother a key competitive reference.
• Epson: Epson is a leading OEM of inkjet printers and original ink cartridges. Its EcoTank cartridge-free printers represent a structural threat to the entire aftermarket cartridge category that 1ink.com serves, while its OEM cartridges compete on price and yield.
• Amazon: Amazon is the dominant online marketplace for printer supplies and sells both OEM cartridges and its own Amazon Basics compatible line. Its Prime shipping ecosystem and aggregated third-party sellers set the price, convenience, and assortment benchmark that 1ink.com must beat to retain customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/1ink

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1ink.com