Jetpac

What Jetpac does

Jetpac is a Singapore-headquartered consumer travel technology company that delivers digital eSIM-based mobile connectivity for international travelers across 200+ destinations. Founded in 2022 and operating as a consumer brand under parent company Circles — a telco digital-transformation specialist — Jetpac allows users to download a digital SIM profile via QR code or app and connect to local carrier networks (including Vodafone, AT&T, SoftBank, Verizon, SK Telecom, KDDI, and Telstra) without a physical SIM card. Its proprietary multi-network auto-switching technology routes users to the strongest available 4G/5G signal at each destination, with product differentiators including unrestricted hotspot/tethering on unlimited plans, free access to essential apps (WhatsApp, Google Maps, Uber, Grab) after data exhaustion, and complimentary airport lounge access via the SmartDelay service (LoungeKey integration covering 1,300+ lounges).

Jetpac's product portfolio spans country-specific and regional data packs (5GB–unlimited, 30-day validity), an in-app voice-calling add-on to landlines in 50+ countries, and the emerging Lounge Access and Fast Track Pass modules. Revenue is generated on a pay-as-you-go, one-time-purchase basis with no subscriptions, supplemented by an affiliate program (Jetffiliates, up to 15% commission) and an app-based referral program ($10/$5 credits). Distribution is exclusively digital and self-serve through jetpacglobal.com and the iOS/Android Jetpac Global app, supported by SEO/content marketing, social media across Instagram/Facebook/LinkedIn/YouTube/TikTok/X, and earned media. The customer base is reported at 500k+ individual leisure and business travelers, with a 4.8/5 Trustpilot rating across 1,000+ reviews.

The go-to-market is product-led growth targeting frequent international travelers who need pay-as-you-go connectivity without roaming bill shock or local-SIM hassle. The company claims cost savings of up to 70% versus traditional carrier roaming and has been featured in Forbes, Business Insider, Yahoo!, National Geographic, MSN, and The Mirror. Strategic positioning is increasingly toward a multi-vertical travel-lifestyle platform rather than a single-product eSIM vendor.

Name

Jetpac

Legal name

Jetpac

Website

https://jetpacglobal.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

Jetpac is a Singapore-based, Circles-owned consumer eSIM platform offering pay-as-you-go mobile data across 200+ destinations, plus voice, SmartDelay lounge access, and emerging travel-perks modules, targeting individual international travelers via app and web self-serve.

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Marketing or Sales, Personnel, Operations

Revenue model

1. eSIM Data Plans (Prepaid): One-time prepaid purchases of time-bounded mobile data plans (per-GB or unlimited) valid for 30 days per active pack. Revenue is a mix of per-GB unit pricing (ranging from ~$2–5/GB depending on destination and volume) and unlimited pack flat fees. No recurring subscription required; customers top up per trip. Buy-2-or-more multi-pack discounts (up to 20% off) drive higher AOV.
2. Voice Add-on Packs: Prepaid voice calling add-ons available in 5-minute (USD 1.99), 15-minute (USD 4.99), and 30-minute (USD 9.99) bundles, valid 30 days. Requires a data eSIM pack to be active. Revenue is ancillary to the core data product, sold cross-sell within the app.
3. Affiliate Commission (Jetffiliates): Third-party affiliates earn up to 15% commission on each Jetpac sale they refer. This is an outbound channel partnership model where affiliates promote the product in exchange for revenue share.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Jetpac sells prepaid travel eSIM data plans that allow international travelers to download a digital SIM profile and connect to local 4G/5G carrier networks in 200+ destinations without a physical SIM card. The core offering is complemented by prepaid voice calling add-ons (5/15/30 minute packs for landline calls in 50+ countries), SmartDelay complimentary airport lounge access via LoungeKey on qualifying flight delays, discounted Lounge Access passes at 1300+ lounges, and a Fast Track airport priority pass. All products are delivered through the Jetpac Global mobile app (iOS/Android) and website with pay-as-you-go pricing and no recurring subscription.

Product overview

Jetpac offers a unified travel eSIM platform with the core Jetpac eSIM product as the central offering, complemented by multiple add-on modules including Voice Calling for international calls across 50+ countries, Lounge Access and Fast Track Pass for airport services, and SmartDelay for complimentary lounge access during flight delays. The platform's key differentiators include unlimited hotspot sharing, free access to essential apps (WhatsApp, Google Maps, Uber, Grab) even when data is exhausted, and a 100% Moneyback Guarantee. Access is managed through the Jetpac Global mobile app (iOS/Android), with additional revenue programs including a Referral Program and Jetffiliates affiliate program. The company also provides free educational resources including an eSIM guide, device compatibility guide, and travel blog.

Differentiator

Problem solved

Functional benefit

Brands

• SmartDelay: A service offering complimentary airport lounge access in the event of flight delays or cancellations, providing LoungeKey vouchers for access to airport lounges worldwide.
• Voice Calling
• Jetffiliate

Products and services

• Jetpac eSIM Data Plans (Per-GB and Unlimited) Prepaid travel eSIM data plans covering 200+ destinations globally, offered as per-GB packs (5GB to 40GB, 30-day validity) and unlimited packs with a daily 3GB full-speed / 1 Mbps throttled refresh cycle. Sold to individual international travelers via the Jetpac website and mobile app with no subscription.
• Country-Specific and Regional eSIM Plans Individual destination eSIM plans (e.g., Japan, United States, United Kingdom, South Korea, Bangladesh, Australia, Austria, Argentina) and regional plans (Europe, Southeast Asia, Africa) with varying GB tiers and 30-day validity.
• Voice Calling Add-on Packs Prepaid voice calling add-ons for outbound calls to landlines across 50+ countries via the in-app dialer using the destination's 5G network. Available as 5-minute ($1.99), 15-minute ($4.99), and 30-minute ($9.99) packs, valid 30 days, sold to active Jetpac data eSIM users.
• SmartDelay (Flight Delay Lounge Access) Complimentary airport lounge access service via LoungeKey when a registered flight is delayed beyond a qualifying threshold. Users register flights up to 24 hours before departure through the Jetpac app; LoungeKey vouchers are issued for access to 1300+ airport lounges worldwide.
• Lounge Access Add-on Discounted airport lounge access passes offered at over 40% discounts at 1300+ lounges across 40+ countries, purchased through the Jetpac app as an add-on to the core eSIM data plan.
• Fast Track Pass Priority airport access pass enabling faster movement through airport security and immigration checkpoints, offered as a Jetpac travel perk add-on.
• Jetpac Global Mobile App (iOS / Android) Mobile application for iOS and Android that enables eSIM setup, data pack purchases, real-time usage tracking, in-app voice calling, SmartDelay flight registration, lounge access add-on purchases, and referral program management. Available on the App Store and Google Play.

Quantifiable outcome

• Up to 70% cost savings vs. traditional carrier roaming (e.g., ~$4/day vs ~$12/day for Europe roaming)
• +3 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• UnconnectedminorStrategic or Co-development Partner · 28 July 2023Jetpac partnered with Unconnected to provide connectivity to underprivileged children through digital learning platforms for their education. This Corporate Social Responsibility initiative creates positive outcomes on a global scale by connecting underserved children to digital education.
• CirclescoreStrategic or Co-development PartnerJetpac is a brand under parent company Circles, a global tech company leading the digital transformation of the telco industry. Circles provides the operator technology and operator knowledge that powers Jetpac's eSIM platform. Jetpac leverages Circles' established infrastructure and telco relationships to deliver eSIM services across 200+ destinations.
• VodafonecoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity in destinations covered by Vodafone's network footprint. Jetpac's multi-network auto-switching routes users to Vodafone where it offers the strongest signal.
• AT&TcoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity. Jetpac's multi-network technology routes users to AT&T in destinations where it offers the best available signal.
• SoftBankcoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity in destinations covered by SoftBank's network, particularly in Japan. Jetpac routes users to SoftBank when it provides the strongest signal.
• VerizoncoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity in Verizon-covered destinations. Jetpac's multi-network auto-switching connects users to Verizon where it offers the strongest available network.
• SK TelecomcoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity, particularly in South Korea. Jetpac routes users to SK Telecom when it provides the strongest signal at the destination.
• KDDIcoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity, particularly in Japan. Jetpac's multi-network auto-switching connects users to KDDI in destinations where it offers the best available signal.
• TelstracoreTechnology or IntegrationNetwork partner providing 4G/5G connectivity, particularly in Australia. Jetpac routes users to Telstra when it provides the strongest signal at the destination.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• eSIM2Fly: Travel eSIM product from Three (Hutchison) offering data in 130+ destinations, often bundled into roaming packages. Direct competitor for Jetpac's core UK/Europe travel use case with carrier-backed network access.
• GigSky: Global eSIM data provider serving both consumer travelers and enterprise IoT connectivity. Overlaps with Jetpac on consumer travel data plans and the carrier-aggregation model.
• Truphone: Global mobile operator and eSIM provider offering travel data plans and embedded connectivity solutions. Competes with Jetpac in the consumer travel data segment with operator-grade network reach.
• aloSIM: Consumer travel eSIM app offering data plans across 170+ countries with a self-serve mobile-first experience. Competes directly with Jetpac on price, app store presence, and destination breadth for the same traveler persona.
• Ubigi: Transatel-owned global eSIM data service for travelers, available in 200+ destinations with multi-carrier coverage. Comparable self-serve travel connectivity product targeting consumer and business travelers.
• Nomad eSIM: Travel-focused eSIM provider offering pay-as-you-go and subscription plans across 200+ countries. Targets the same frequent international traveler segment with a similar app-first, multi-carrier distribution model.
• Holafly: Travel eSIM provider explicitly named as Jetpac's competitor in company materials and Cybernews comparison. Offers unlimited and per-GB data plans across many of the same destinations, serving the same frequent international traveler persona.
• Airalo: Singapore-based global travel eSIM marketplace offering data plans in 200+ countries with a self-serve app. Jetpac's closest direct peer — same geography, same PLG motion, same destination coverage, same carrier-backed multi-network model.

Broad incumbents

• Google Fi: Google's MVNO offering international data roaming across 200+ destinations with automatic network switching. Broad incumbent that competes with Jetpac for travelers seeking seamless international connectivity, but as part of a full mobile plan rather than a standalone eSIM product.
• T-Mobile TravelPass: US carrier roaming add-on providing daily international data access. Competes with Jetpac on the 'avoid bill shock' pain point but as part of an existing postpaid mobile plan rather than a standalone eSIM product — a more limited version of the same value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/JetpacGlobal
• YouTubeyoutube.com/@JetpacGlobal
• Facebookfacebook.com/256944893401910
• LinkedInlinkedin.com/company/jetpactravel
• Instagraminstagram.com/jetpacglobal
• TikToktiktok.com/@jetpacglobal

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jetpac