RepairQ
- Company typePrivate
- Founded2012
- HeadquartersTulsa, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
RepairQ firmographics
Firmographics- Name
- RepairQ
- Legal name
- ServiceCentral Technologies
- Website
- https://repairq.io
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
RepairQ industry classification
Industry- Product category
- Repair Shop Management Software
- NAICS
- Personal and Household Goods Repair and Maintenance (8114), Electronic and Precision Equipment Repair and Maintenance (81121)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)
Keywords
Where RepairQ is headquartered
LocationHeadquarters
- HQ city
- Tulsa
- HQ country
- United States
- HQ region
- North America
Markets served
RepairQ business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: RepairQ operates as a subscription-based SaaS platform providing web-based POS and management software for mobile device repair shops. The platform is marketed as enabling 'effortless business transformation' with tiered pricing plans available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Plans available for repair shops of all sizes |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
RepairQ product offering
Product offeringCore offering
RepairQ is a web-based, end-to-end SaaS point-of-sale and management software purpose-built for mobile device repair shops. It unifies POS for buy/sell/trade/repair transactions, CRM with loyalty tracking, service ticketing with technician assignments, inventory and purchasing management, online appointment booking, marketing automation, and Quickbooks Online accounting integration into a single platform.
Product overview
RepairQ is a single unified SaaS platform for mobile device repair shops, combining point-of-sale (POS), CRM, marketing automation, service management, and multi-location business management into one web-based system. The platform serves as the core product from ServiceCentral Technologies, offering integrated tools for customer engagement, inventory tracking, employee performance monitoring, and accounting integration with QuickBooks Online.
Differentiator
Problem solved
Functional benefit
Brands
- RepairQ: Web-based POS and management software for mobile device repair shops
Products and services
- RepairQ An end-to-end, web-based point-of-sale and management software designed specifically for mobile device repair shops, supporting buy, sell, trade, and repair operations along with CRM, marketing, inventory management, and multi-location capabilities. Targeted at independent repair shops and multi-unit electronics repair operators.
Companies that use RepairQ
Customer profileNamed customers11 records
Segments2 records
Ideal customer profiles2 records
RepairQ technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature8 records
RepairQ partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Quickbooks OnlinecoreQuickbooks Online integration enables RepairQ users to integrate and simplify accounting directly within the platform. This integration allows seamless synchronization of financial data between RepairQ's POS and accounting systems.
Recent moves5 records
Expansion highlights3 records
RepairQ competitors and assessment
Company assessmentDirect peers
- RepairDesk: Mobile device and electronics repair shop management SaaS offering POS, ticketing, and inventory. Same narrow vertical and SMB customer base as RepairQ.
- CellSmart POS: Point-of-sale and management software designed for the cell phone and wireless device industry. A direct competitor offering similar POS, inventory, and CRM functionality to RepairQ.
- Workshop Software: Repair shop management software focused on small-to-mid repair businesses. Comparable vertical SaaS model with similar customer segments to RepairQ's mobile device repair shops.
- RepairShopr: Vertical SaaS platform built specifically for cell phone, computer, and electronics repair shops. Directly competes with RepairQ on the same target SMB customers with overlapping POS, ticketing, and CRM features.
- ServiceCEO: CRM and management software used by repair and service businesses. Adjacent vertical SaaS serving similar SMB service-shop buyers as RepairQ.
- RepairBench: Cell phone repair management software offering ticketing, POS, and customer management for independent repair shops. Overlaps directly with RepairQ in features and target customers.
Broad incumbents
- Toast: Vertical SaaS incumbent for restaurants, often cited as the gold standard for vertical POS at scale. Provides a comparable operational template (vertical SaaS, hardware-software, integrated payments) for RepairQ's go-to-market evolution.
- Shopify POS: Large ecommerce and retail POS platform. A broad incumbent that competes for repair shops' POS and inventory budgets but lacks RepairQ's ticketing and device-repair-specific features.
- Lightspeed Retail: Established multi-location retail POS platform used by specialty retailers including electronic and device resellers. Overlaps with RepairQ on multi-location retail ops but is not repair-shop-specialized.
- Square for Retail: Broad SMB POS and retail management platform from Block. Increasingly a competitor for RepairQ's smaller customers despite lacking repair-specific depth like IMEI scanning, ticket workflows, and parts tracking.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
RepairQ social profiles
Digital presenceRepairQ financial estimates
Financial estimateRevenue estimate
Valuation estimate
RepairQ leadership team
Management profileNumber of profiles
Profiles1 record
RepairQ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RepairQ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RepairQ
What does RepairQ do?
RepairQ is a web-based, end-to-end SaaS point-of-sale and management software purpose-built for mobile device repair shops. It unifies POS for buy/sell/trade/repair transactions, CRM with loyalty tracking, service ticketing with technician assignments, inventory and purchasing management, online appointment booking, marketing automation, and Quickbooks Online accounting integration into a single platform.
Is RepairQ a public or private company?
RepairQ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RepairQ founded?
RepairQ was founded in 2012. It employs 11 to 50 people.
Where is RepairQ based?
RepairQ is headquartered in Tulsa, United States, in the North America region.
How does RepairQ make money?
One revenue line is on record: saaS Subscription.
Who are RepairQ's main competitors?
Direct peers on record are RepairDesk, CellSmart POS, Workshop Software, RepairShopr, ServiceCEO and RepairBench. Broad incumbents are Toast, Shopify POS, Lightspeed Retail and Square for Retail.
Does RepairQ have an API?
No public API is recorded for RepairQ.
What industry is RepairQ in?
RepairQ's product category is Repair Shop Management Software. Its primary akta.pro industry code is CRACAJAJ, Data Recovery, Device Unlocking & Software Repair Services. Its NAICS code is 8114 and its SIC code is 7372.