Workshop Software
Workshop Software is an Australian cloud-based vertical SaaS platform providing garage and mechanical workshop management software — covering jobs, invoicing, customers, stock, inspections, and payments — to automotive and mechanical workshops across Australia, New Zealand, the USA, the UK, and South Africa on a per-user subscription model.
- Company typePrivate
- Founded1995
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Workshop Software does
Workshop Software is a privately held, Australian-founded vertical SaaS company that has operated for over 30 years building cloud-based garage and mechanical workshop management software. Headquartered in Warriewood, NSW, and operating as Workshop Software Pty Ltd, the company serves independent and small-chain automotive and mechanical workshops across Australia, New Zealand, the United States, the United Kingdom, and South Africa — a footprint supported by dedicated regional login portals and local phone sales lines in each market.
The core platform centralizes the end-to-end workshop workflow: job management and tracking, customer and vehicle records, digital vehicle inspections with one-click customer approval, invoicing, staff and scheduling, supplier and stock inventory, automated service reminders, online customer bookings, two-way SMS, and a business intelligence dashboard. On top of this core, the company has productized a portfolio of modules — WorkshopPay (Stripe-integrated payments), a mobile app for iOS and Android, WorkshopWeb (website builder with built-in booking, free for higher tiers), WorkshopData (BI/analytics), and Digital Vehicle Inspections — plus a network of deep integrations with accounting (Xero, QuickBooks, MYOB), diagnostics (Mitchell1 ProDemand), and parts/supply partners (Repco Navigator Pro, Burson EzyParts, TireConnect, HSY).
The business operates on a recurring SaaS subscription model with tiered (Gold, Platinum) per-user pricing, a frictionless free-trial onboarding motion with no setup fees, and inside-sales phone support layered on top of self-serve acquisition. The installed base is reported at 6,549+ active users with 8.5M+ invoices processed and $5.1B+ in cumulative invoice value. The company is bootstrapped and founder-owned, with no disclosed external funding and a stated headcount in the 1–10 range.
Workshop Software firmographics
Firmographics- Name
- Workshop Software
- Legal name
- Workshop Software Pty Ltd
- Website
- https://workshopsoftware.com.au
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Workshop Software is an Australian cloud-based vertical SaaS platform providing garage and mechanical workshop management software — covering jobs, invoicing, customers, stock, inspections, and payments — to automotive and mechanical workshops across Australia, New Zealand, the USA, the UK, and South Africa on a per-user subscription model.
- Ownership category
- akta.pro rank
Workshop Software industry classification
Industry- Product category
- Garage Management Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- STEM-Focused Technical Universities (EDAHAEAD)
Keywords
Where Workshop Software is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Workshop Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription: SaaS subscription model for garage management software with per-user pricing. The company offers a free trial with instant onboarding and no costly setup fees, suggesting a subscription-based revenue model. Pricing tiers exist for different subscription levels including Gold and Platinum.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Workshop Software product offering
Product offeringCore offering
Workshop Software provides cloud-based garage management software for automotive and mechanical workshops. The platform handles the full workshop workflow — job management, invoicing, customer and vehicle records, stock inventory, staff allocation, scheduling, automated service reminders, and digital vehicle inspections — with integrated payment processing (WorkshopPay), mobile apps, and a website builder (WorkshopWeb) for customer bookings. It targets car repair shops, truck repairers, auto electricians, farm machinery, motorcycle, marine, RV and caravan workshops across Australia, New Zealand, the USA, the UK and South Africa.
Product overview
Workshop Software is a unified garage management platform designed for automotive and mechanical workshops of all types, including auto mechanics, truck repairers, auto electricians, farm machinery, motorcycles, boats, RVs, and caravans. The core Workshop Software platform integrates with specialized modules including WorkshopPay (payment processing), Workshop Software Mobile App (iOS/Android), WorkshopWeb (website builder), WorkshopData (business intelligence), and Digital Vehicle Inspections (DVI). The system manages the complete workshop workflow including job management, customer management, invoicing, staff scheduling, stock inventory, supplier management, online customer bookings, automated service reminders, and loan car management.
Differentiator
Problem solved
Functional benefit
Brands
- WorkshopPay: Integrated payment processing solution for automotive workshops that connects customers, payments, and workshop services to enable faster and easier payment collection.
- WorkshopWeb
Products and services
- Workshop Software Comprehensive cloud-based garage management software for automotive and mechanical workshops; manages jobs, invoicing, staff, stock, customer relationships, online bookings, vehicle inspections, and business intelligence.
- WorkshopPay Integrated payment processing solution that connects customers, payments, and workshop services, enabling workshops to receive payments faster and more easily.
- Workshop Software Mobile App Mobile application available on iOS and Android that allows mechanics to manage bookings, jobs, photos, videos, work hours tracking, and conduct inspections from smartphones and tablets.
- WorkshopWeb Professional website builder that creates branded workshop websites live in 5 minutes with online booking functionality; free for Gold and Platinum subscribers.
- WorkshopData Business intelligence and analytics tool providing insights into workshop performance, revenue, invoices, and operations to help operators maximize efficiency and profitability.
- Digital Vehicle Inspections (DVI) Auto-compiled, paperless vehicle inspection system that delivers inspection details and costs to customer smartphones and enables one-click approval for repair work.
Quantifiable outcome
- $5.1BIL invoices generated; 8,507,756+ invoices processed; 6,549+ users
Companies that use Workshop Software
Customer profileNamed customers6 records
Segments9 records
Ideal customer profiles2 records
Workshop Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature9 records
Workshop Software partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- XerocoreAccounting software integration allowing workshops to sync financial data with Xero for seamless bookkeeping and accounting management.
- QuickBookscoreIntegration with QuickBooks accounting software enabling workshops to connect their financial data for streamlined accounting workflows.
- MYOBcoreIntegration with MYOB accounting platforms allowing Australian and New Zealand workshops to sync financial data.
- StripecorePayment processing integration through Stripe powering WorkshopPay for customer payments.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Workshop Software competitors and assessment
Company assessmentDirect peers
- Tekmetric: Cloud-based shop management software for auto repair shops in the US, covering estimates, jobs, invoicing, payments, and customer communication. Closely comparable product, customer base, and PLG-style onboarding model.
- Shopmonkey: Auto repair shop management platform serving independent and multi-location mechanical shops with job management, estimates, parts ordering, and customer communication — directly overlapping Workshop Software's core offering.
- Shop-Ware: Cloud-based auto shop management software focused on workflow, digital inspections, and customer experience for independent mechanical repair shops. Highly comparable on product scope and target customer.
- AutoLeap: Shop management SaaS for auto repair shops, offering workflow automation, customer communication, digital inspections, and reporting — directly comparable to Workshop Software's feature set.
- Protractor (Shop Management): Auto repair shop management software serving independent and franchise mechanical workshops with estimating, job tracking, and customer management — overlapping use cases and SMB customer profile.
- R.O. Writer: Shop management software specifically built for independent auto repair shops, covering estimating, repair orders, parts inventory, and accounting integrations — directly competing in the same SMB mechanical workshop segment.
- GaragePlug: Cloud garage management software for automotive workshops offering job cards, invoicing, inventory, and customer communication — comparable product scope, with stronger presence in Middle East and South Asian markets.
- AutoFluent: Auto repair shop management software for independent mechanical shops covering job management, parts ordering, invoicing, and customer follow-up — comparable SMB target and feature set to Workshop Software.
Broad incumbents
- Mitchell1: Established automotive aftermarket software provider offering shop management, estimating, and diagnostic/repair information (ProDemand). Broader portfolio and deeper dealer/channel penetration than Workshop Software.
- CCC Intelligent Solutions: Large-scale automotive software provider spanning insurance, collision, and mechanical repair workflows. Adjacent and partially overlapping, with broader enterprise focus and much greater scale than Workshop Software.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Workshop Software social profiles
Digital presenceWorkshop Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Workshop Software leadership team
Management profileNumber of profiles
Profiles1 record
Workshop Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Workshop Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Workshop Software
What does Workshop Software do?
Workshop Software provides cloud-based garage management software for automotive and mechanical workshops. The platform handles the full workshop workflow — job management, invoicing, customer and vehicle records, stock inventory, staff allocation, scheduling, automated service reminders, and digital vehicle inspections — with integrated payment processing (WorkshopPay), mobile apps, and a website builder (WorkshopWeb) for customer bookings. It targets car repair shops, truck repairers, auto electricians, farm machinery, motorcycle, marine, RV and caravan workshops across Australia, New Zealand, the USA, the UK and South Africa.
Is Workshop Software a public or private company?
Workshop Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Workshop Software founded?
Workshop Software was founded in 1995. It employs 11 to 50 people.
Where is Workshop Software based?
Workshop Software is headquartered in Sydney, Australia, in the Oceania region.
How does Workshop Software make money?
One revenue line is on record: software Subscription.
Who are Workshop Software's main competitors?
Direct peers on record are Tekmetric, Shopmonkey, Shop-Ware, AutoLeap, Protractor (Shop Management), R.O. Writer, GaragePlug and AutoFluent. Broad incumbents are Mitchell1 and CCC Intelligent Solutions.
Does Workshop Software have an API?
No public API is recorded for Workshop Software.
What industry is Workshop Software in?
Workshop Software's product category is Garage Management Software. Its primary akta.pro industry code is EDAHAEAD, STEM-Focused Technical Universities. Its SIC code is 7372.