Ranshaw Plumbing & Heating

What Ranshaw Plumbing & Heating does

Ranshaw Plumbing & Heating is a 3rd-generation, family-owned residential and commercial plumbing and heating contractor founded in 1960 and headquartered at 15101 14th Avenue, Whitestone, Queens, NY. The company delivers a full-stack service offering — water heater and boiler repair/installation, furnace repair/installation, gas leak repair, pipe leak repair, sump pump services, oil-to-gas conversions, drain cleaning, and smart thermostat installation — backed by 1-year labor warranties, upfront quote-based pricing, and same-day response via fully-stocked service vans. It also operates a recurring-revenue Gas Service Plan (priority scheduling, discounted repairs, annual tune-ups) and a portfolio of compliance-driven inspection services (NYC annual boiler inspections, backflow prevention testing, fire sprinkler inspections, Local Law 152 gas piping compliance) that monetizes mandatory NYC DOB/DEP filings.

The business model is direct-to-consumer and direct-to-commercial, with no third-party distribution. Lead generation is anchored on a website with online scheduling, neighborhood-level SEO pages across 10+ Queens sub-markets plus Brooklyn, Manhattan, and Long Island, and a 4.8/5 Google review profile displayed as a trust signal. The company holds multiple NYC master and specialty licenses (Master Plumber #1090 & #2421, Oil Burning Equipment Installer #5087, Master Fire Suppression Piping #714B) plus Nassau County and NYS credentials (Backflow Tester #1437, BPI Hydronic Heating Professional #CAN09706). Owner Rick Bonelli is a Master Plumber since 1988, serves as President of the NYC Master Plumbers Council, and sits on the NYC Mechanical Code Committee; he runs the business alongside 3rd-generation owner Richie Bonelli. The customer base is dominated by long-tail residential homeowners and Queens property managers, with no disclosed enterprise anchor contracts or external equity.

Name

Ranshaw Plumbing & Heating

Legal name

Ranshaw Plumbing & Heating

Website

https://ranshaw.com

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

11–50 employees

Short description

Ranshaw Plumbing & Heating is a 3rd-generation family-owned plumbing and heating contractor providing residential and commercial plumbing, heating, and regulatory inspection services across Queens and the NYC metro area. The 60+ year-old company is led by a licensed NYC Master Plumber with multiple specialty licenses.

Ownership category

akta.pro rank

Product category

Plumbing and Heating Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Boiler & Hydronic Heating Repair & Service (HSAOAHAG)

akta.pro secondary industries

Gas Piping Replacement & Re-Routing (HSAOAKAE), Drain Cleaning (Residential) (HSAOABAA), Chimney Cap, Damper & Spark Arrestor Cleaning/Maintenance (HSAEANAJ), Emergency Fixture Repair (Faucet/Shower/Valve) (HSAOAMAJ)

Keywords

• Plumbing repair services
• Heating system installation
• Boiler inspection services
• Residential plumbing contractor
• Commercial HVAC services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Plumbing Services: One-time service revenue from plumbing repairs and installations including water heater repair/installation, pipe leak repair, gas leak repair, sump pump services, and backflow prevention testing. Services are priced with upfront quotes and include 1-year labor warranty.
2. Heating Services: One-time service revenue from heating system repairs and installations including boiler repair/installation, furnace repair/installation, oil-to-gas conversions, and annual boiler inspections. Services include 1-year labor warranty.
3. Commercial Service Plans: Recurring revenue from commercial service/maintenance plans providing priority scheduling, discounted repairs and installations, and optional annual tune-ups for heating systems.
4. Inspection Services: Revenue from regulatory inspections including annual NYC boiler inspections, fire sprinkler inspections, and backflow prevention device testing as required by NYC DOB and DEP.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Ranshaw Plumbing & Heating provides residential and commercial plumbing, heating, and inspection services throughout Queens and the NYC metro area. Core offerings include plumbing repairs and installations (water heaters, pipe leaks, gas leaks, sump pumps, drains, toilets, fixtures), heating services (boiler and furnace repair/installation, oil-to-gas conversion, chimney services, smart thermostat installation), and regulatory inspections (annual boiler inspections, backflow prevention testing, fire sprinkler inspection, Local Law 152 compliance). All work is backed by a 1-year labor warranty and a 100% satisfaction guarantee, with fully-stocked service vans enabling same-day, one-visit repairs.

Product overview

Ranshaw Plumbing & Heating is a 3rd-generation family-owned service company offering residential and commercial plumbing, heating, and inspection services throughout Queens and the NYC metro area. The company operates as a unified service platform providing core repair and installation services (water heater repair/installation, boiler repair/installation, furnace repair/installation, gas leak repair, pipe leak repair, sump pump services, drain cleaning, toilet repair/install) combined with specialized inspection services (backflow prevention testing, annual boiler inspections, fire sprinkler inspections, Local Law 152 compliance), heating system upgrades (oil-to-gas conversions, chimney services, smart thermostat installation), and maintenance plans. Commercial services extend to boiler installation/repair, water heater services, backup generator installations, and pipe leak repairs. All services are backed by 1-year labor warranties and 100% satisfaction guarantees.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Heater Repair Repair services for residential and commercial water heaters, including diagnosis and part replacement to restore hot water supply.
• Water Heater Installation Installation of new water heaters, including traditional tank and tankless systems, for residential and commercial properties.
• Boiler Repair Repair services for residential and commercial boilers, including steam and hydronic boilers, gas and dual fuel burners.
• Boiler Installation Installation of new boiler systems for residential and commercial properties, including site survey, system design, and utility coordination.
• Furnace Repair Repair services for gas, oil, and electric furnaces to restore heating functionality.
• Furnace Installation Installation of new furnaces, including disconnect and disposal of old units and testing of new systems.
• Gas Leak Repair Detection and repair of gas leaks in residential and commercial properties, performed by licensed professionals following NYC codes.
• Pipe Leak Repair Repair services for leaking pipes including copper supply pipes, drain lines, and water main repairs inside buildings.
• Sump Pump Repairs and Installation Installation and repair of sump pumps to prevent basement flooding and water damage.
• Violation Removal Services to address and resolve NYC building code violations related to plumbing and heating systems.
• Backflow Prevention and Testing Installation and annual testing of backflow prevention devices (BPD) to prevent contamination of public drinking water, as required by NYC DEP.
• Annual Boiler Inspections NYC DOB-required annual boiler inspections for low-pressure boilers in residential buildings with 6+ families, commercial buildings, and mixed-use properties.
• Fire Sprinkler Inspection Licensed monthly fire sprinkler inspections to ensure commercial buildings meet code requirements and pass FDNY inspections.
• Oil to Gas Conversion Conversion of heating systems from oil to natural gas, including utility company coordination and permit filing.
• Gas Service Plans Maintenance plans providing priority service, discounted repairs, emergency services, and annual tune-ups for heating and plumbing systems.
• Oil Tank Replacement Removal and replacement of old oil tanks for properties converting or updating their heating oil systems.
• Heating Tune Up Annual maintenance tune-ups for heating systems including 14-point inspection to ensure efficiency and extend equipment lifespan.
• Chimney Services Chimney liner installations and services for safer and more efficient heating system venting.
• Smart Thermostat Installation Installation of smart thermostats including ecobee, Nest, Honeywell, and other brands for improved heating control and energy efficiency.
• Drain Cleaning Drain cleaning and water jetting services to clear clogs and restore proper drainage.
• Toilet Repair & Installation Repair and installation services for toilets including fixing leaks, clogs, flappers, seals, and complete replacements.
• Local Law 152 Compliance Gas piping inspection services required under NYC Local Law 152 for building safety compliance.
• Commercial Boiler Installation Complex commercial boiler installations including site survey, heat loss assessment, engineering coordination, utility coordination, permit filing, and DOB inspection sign-off.
• Commercial Boiler Repair Commercial boiler repair services with diagnosis, upfront pricing, and same-day repairs backed by 1-year labor warranty.
• Commercial Water Heater Installation Commercial-grade water heater installations including onsite consultation, system design, installation, and startup testing.
• Commercial Water Heater Repair Commercial water heater repair services with diagnosis, same-day service, and 1-year labor warranty.
• Backup Oil Generator Installations Installation of standby oil backup generators required by NYC DOB for smoke control systems, elevators, and other critical building systems.
• Commercial Pipe Leak Repair Commercial pipe leak repair services including on-site diagnostics, upfront quotes, and 1-year labor warranty.

Quantifiable outcome

• 1-year labor warranty on all repairs and installations
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• Better Business Bureau (BBB)minorOthersBBB accreditation with A+ rating. Ranshaw displays the BBB seal on their website as a trust signal for customers. BBB accreditation requires meeting standards for business practices and customer service.
• ConEdisonminorOthersConEdison affiliation displayed on website. May indicate partnership or certification for natural gas services in NYC.
• Building Performance Institute, Inc. (BPI)minorOthersBPI certified professionals. Ranshaw employs BPI certified technicians (BPI Hydronic Heating Professional #CAN09706) for heating system assessments and energy efficiency work.
• The Masters Plumber Council of the City of New YorkcoreOthersRick Bonelli, owner, serves as President of the NYC Master Plumbers Council. This is a professional trade organization for licensed master plumbers in NYC, involved in mechanical code development and industry standards.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Roto-Rooter: National plumbing, drain, and water-damage services franchise with extensive NYC metro coverage. Comparable as a broad residential and commercial plumbing provider, but Roto-Rooter competes at scale with national marketing, call-center dispatch, and standardized pricing rather than the local relationship-driven model Ranshaw uses.
• Benjamin Franklin Plumbing: National franchise plumbing brand offering residential plumbing repair, installation, and emergency services across the U.S., including franchises operating in the NYC metro. Comparable as a licensed residential plumbing service provider with a punctuality and customer-service value proposition similar to Ranshaw's, but operating under a franchise model with national branding rather than multi-generational local ownership.
• Mr. Rooter Plumbing: National plumbing franchise under Neighborly providing residential and commercial plumbing services nationwide, with NYC-area operators. Comparable service mix (plumbing repair, drain cleaning, water heaters) and similar direct-to-consumer marketing, though Mr. Rooter competes on national brand recognition and standardized service offerings rather than local generational reputation.
• HomeServe USA: Publicly traded home repair services company (LSE: HSV) that partners with utilities and municipalities to sell home warranty and emergency plumbing/heating coverage to homeowners. Comparable because it sits in the same residential plumbing/heating demand pool and contracts with local trade contractors (potentially including or competing with Ranshaw), but operates a different financial model as an insurance/contract provider rather than a direct service company.
• ARS / Rescue Rooter: Large national residential HVAC, plumbing, and electrical services platform operating under the ARS and Rescue Rooter brands with NYC-area locations. Comparable as a full-service residential plumbing and heating provider serving homeowners and commercial customers, though ARS operates at significantly greater scale and geographic breadth than Ranshaw's family-owned Queens footprint.
• ServiceMaster Restore: National home services franchise brand offering restoration, cleaning, and specialty home repair services through licensed local operators. Comparable as an established national home services platform serving residential customers through credentialed local contractors, though ServiceMaster's core franchise focus (restoration, disaster recovery) is adjacent rather than directly overlapping with Ranshaw's plumbing and heating installation business.

Regional players

• Len The Plumber: Regional residential plumbing, heating, and drain services company serving the Mid-Atlantic U.S. (Maryland, Virginia, DC, Pennsylvania) with a similar direct-to-consumer, same-day service model. Comparable service mix and customer segment to Ranshaw, but operates in a different geography and does not directly compete in NYC.
• Horizon Services: Regional residential plumbing, heating, cooling, and electrical services company serving the Mid-Atlantic (DE, PA, NJ, MD). Comparable as a mid-sized multi-trade home services company with a similar customer-acquisition model (online scheduling, same-day service, upfront pricing) and licensed technician workforce, but does not operate in Ranshaw's NYC metro territory.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ranshaw-fuel-oil

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ranshaw Plumbing & Heating