MedLink.la

Healthcare Practice Management Softwaremedlink.la

MedLink.la is a Peru-based cloud SaaS platform founded in 2020 that provides integrated medical management software — electronic records, teleconsultation, scheduling, digital prescriptions, and white-label clinic deployments — to independent doctors, clinics, laboratories, and pharmacies across Latin America.

Company typePrivate
Founded2020
HeadquartersLima, Peru
Headcount11–50
GTM typeB2B
OfferingSoftware

What MedLink.la does

MedLink.la (legal entity Medlink S.A.C.) is a Lima, Peru-based cloud SaaS provider founded in 2020 that operates a digital health ecosystem platform for Latin American healthcare providers. The platform runs on AWS infrastructure and delivers a unified suite of modules — digital medical records (historia clínica electrónica), teleconsultation with claimed HIPAA compliance, online appointment scheduling with Google Calendar OAuth 2.0 sync, digital prescriptions with digital signatures, a patient portal, a 1,000+ doctor directory, clinic administration, laboratory management, and pharmacy management — accessible as a web application without local installation. Core products include the MedLink Platform itself, the Teleconsultation Module, Digital Medical Records, Online Appointment Scheduling, Digital Prescriptions, Patient Portal, Clinic Management, Laboratory and Pharmacy Management modules, and White-Label Clinic Solutions enabling partner clinics to deploy branded instances (e.g., lima-derma.medlink.la, grupo-pediatrico.medlink.la). The 2024 Premium + CRM + IA tier adds an AI chatbot for autonomous appointment scheduling and automated clinical history summarization at the top of the pricing stack.

The company monetizes through tiered subscription plans priced in Peruvian Soles (Basic S/119.40/month, Professional S/538.80/month, Premium S/658.80/month, with Premium+CRM and Premium+CRM+AI quote-based and sold via multi-year contracts) supplemented by per-consultation fees set by individual professionals on the platform, with payment processing for debit/credit cards, QR codes, and bank transfers. Its go-to-market combines a self-serve product-led motion (direct website registration with a 30-day free trial), inside sales via WhatsApp (+51 955 334 027), and a white-label channel partnership program that turns clinics into embedded distribution nodes. Primary customer segments are independent doctors and SMB clinics in Peru, with named customers including Lima Derma, Grupo Pediatrico, Concepto Piel Dermaclinic Arequipa, Hablemos de Endocrino Centro, and Psicointegral; secondary segments are patients (via the doctor directory), laboratories, and pharmacies. The company reports 500+ healthcare professionals on the platform and serves markets across Peru, Chile, Uruguay, Colombia, Argentina, and Ecuador, with the only disclosed institutional capital being a September 2020 UTEC Ventures seed and a May 2024 StartUp Peru 8G+ government-backed award.

MedLink.la firmographics

Firmographics

Name: MedLink.la
Legal name: Medlink S.A.C.
Website: https://medlink.la
Company type: Private
Founded year: 2020
Operating status: Operating
Headcount range: 11–50 employees
Short description: MedLink.la is a Peru-based cloud SaaS platform founded in 2020 that provides integrated medical management software — electronic records, teleconsultation, scheduling, digital prescriptions, and white-label clinic deployments — to independent doctors, clinics, laboratories, and pharmacies across Latin America.
Ownership category
akta.pro rank

MedLink.la industry classification

Industry

Product category: Healthcare Practice Management Software
NAICS: Software Publishers (513210)
SIC: Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

Medical practice management software
Electronic health records
Telemedicine platform
Clinic management software
Digital prescriptions

Where MedLink.la is headquartered

Location

Headquarters

HQ city: Lima
HQ country: Peru
HQ region: Latin America

Offices1 record

Markets served

MedLink.la business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

Subscription Plans: Tiered subscription model with multiple plan levels (Basic, Professional, Premium, Premium+CRM, Premium+CRM+AI). Plans are priced in Peruvian Soles with monthly, semi-annual, or annual billing options. The Basic Plan targets independent doctors while higher tiers serve clinics requiring advanced features.
Teleconsultation Fees: Individual teleconsultation or in-person appointment fees are set by each medical professional on the platform. The platform facilitates the booking and payment processing.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Basic Plan - S/ 119.40 for 1 health professional with core features
Subscription	Monthly	Professional Plan - S/ 538.80 with 1 health professional and 0 administrative users
Subscription	Monthly	Premium Plan - S/ 658.80 with advanced clinic management
Subscription	Multi-year contract	Premium + CRM - Quote-based pricing
Subscription	Multi-year contract	Premium + CRM + AI - Quote-based pricing

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

MedLink.la product offering

Product offering

Core offering

MedLink.la is a cloud-based medical management software platform (SaaS) built on AWS that digitizes the operations of healthcare providers in Latin America. It combines electronic medical records, live-video teleconsultation, online appointment scheduling, digital prescriptions with e-signature, CRM and AI-powered automation into a single ecosystem. The platform also functions as a doctor directory for patients and supports white-label deployments for clinic chains.

Product overview

MedLink.la is a cloud-based digital health ecosystem platform offering a comprehensive medical management software suite for Latin America, built around a central platform with integrated modules. The core offerings include: the MedLink Platform (central hub), Teleconsultation Module for live video consultations, Digital Medical Records (Historias Médicas Digitales) with unlimited records and customizable templates, Online Appointment Scheduling, Digital Prescriptions with digital signature, Patient Portal, Medical Directory (1,000+ doctors), and Clinic Management dashboard. Additional add-on modules include Medical Marketing websites, Laboratory Management, Pharmacy Management, Digital Payment Processing, and the tiered Premium plans (Premium, Premium + CRM, and Premium + CRM + IA). The platform also offers White-Label Solutions for clinics to deploy under their own branding. All tiers build upon the core Plan Básico features (unlimited medical records, basic scheduling, digital prescriptions, security protocols). The Premium + CRM adds omnichannel CRM capabilities, and the Premium + CRM + IA adds AI chatbot and automated clinical summary capabilities. The platform is accessible via the Medic Space physician portal.

Differentiator

Problem solved

Functional benefit

Products and services

MedLink Platform Comprehensive cloud-based medical management software platform serving as the central hub for digital health services in Latin America. Connects patients, doctors, clinics, laboratories and pharmacies through integrated modules for scheduling, teleconsultation, electronic medical records, prescriptions, CRM and payments. Aimed at independent practitioners and clinics seeking to digitize their practice operations on AWS-hosted infrastructure.
Teleconsultation Module Live video consultation functionality enabling remote doctor-patient appointments directly through the platform without third-party software. Supports teleconsultation and domiciliary appointments with HIPAA-compliant security for physicians and patients.
Digital Medical Records (Historias Médicas Digitales) Cloud-based electronic medical records system with encryption, allowing unlimited records, customizable templates, file uploads (photos and clinical test results), and access from any location with internet connection. Targeted at healthcare professionals requiring HIPAA-compliant patient data storage.
Online Appointment Scheduling (Agendamiento Online) Online scheduling system that lets doctors configure availability, appointment duration and costs; patients can book directly from doctor profiles with automated reminders that reduce no-shows, plus Google Calendar synchronization via OAuth 2.0.
Digital Prescriptions (Recetas Médicas con Firma Digital) Digital prescription issuance with digital signature, supporting unlimited medical recipes, lab orders and medical leave documentation delivered to patients via WhatsApp or email. Targeted at prescribing physicians across Latin America.
Medical Marketing (Marketing Médico) Customizable website builder that lets doctors upload photos, documents and experience information, and manage patient satisfaction surveys with ratings and comments to strengthen their digital presence and patient acquisition.
Medical Directory Patient-facing online directory of over 1,000 doctors, psychologists and nutritionists searchable by name or specialty, enabling patients to discover providers and book appointments through the platform.
Patient Portal Patient-facing interface allowing appointment booking, access to medical history, prescriptions, lab results and satisfaction surveys. Targeted at patients of doctors and clinics using the MedLink platform.
Clinic Management (Gestión de Clínicas) Administrative dashboard for multi-provider health centers managing appointment scheduling, service management, space and equipment utilization, payments, and operational metrics. Targeted at clinic owners and administrators operating multi-provider facilities.
Laboratory Management Module providing a fully digital experience for laboratory operations including test ordering, integration with prescribing doctors and delivery of results back to providers and patients. Targeted at clinical laboratories integrating with MedLink's provider ecosystem.
Pharmacy Management Virtual pharmacy store module aimed at increasing pharmacy sales through a digital storefront and prescription fulfillment integrated with MedLink's prescribing providers. Targeted at retail pharmacies seeking a digital sales channel.
Digital Payment Processing Multi-modal digital payment acceptance supporting debit cards, credit cards, QR codes and bank transfers with integrated payment gateway, used by providers to collect fees for teleconsultations and in-person visits.
White-Label Clinic Solutions White-label deployment of the MedLink platform enabling clinic chains and healthcare groups to operate customized branded instances with their own URLs, logos and contact information while running on MedLink's underlying infrastructure. Targeted at multi-location clinic brands seeking branded digital health portals.

Quantifiable outcome

40% time savings in operational processes
+4 more outcomes

Companies that use MedLink.la

Customer profile

Named customers8 records

Segments5 records

Ideal customer profiles2 records

MedLink.la technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature8 records

MedLink.la partnerships and signals

Strategic signal

Partnerships

Five partnerships are on record, tiered minor.

MegalabsminorOthersPharmaceutical company featured as an ally/partner brand on the MedLink platform, indicating commercial or promotional partnership within the healthcare ecosystem.
AbbottminorOthersGlobal healthcare company listed as an ally on MedLink platform, suggesting partnership within the pharmaceutical/healthcare industry ecosystem.
GaldermaminorOthersDermatology-focused pharmaceutical company partnering with MedLink as an ally in the healthcare ecosystem.
Quimica SuizaminorOthersPeruvian pharmaceutical distributor listed as an ally on MedLink platform.
BiodermaminorOthersDermatology and skincare brand featured as an ally partner on the MedLink platform.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

MedLink.la competitors and assessment

Company assessment

Direct peers

Doctoralia (Docplanner): Doctoralia is the leading doctor directory and online booking platform in Latin America and Europe. Most direct competitor to MedLink's combined doctor directory + practice management + telehealth offering in the same LATAM geographies.
Practo: Practo offers a doctor directory, practice management software, and teleconsultation across emerging markets. Highly comparable as a multi-vertical healthcare SaaS super-app targeting independent physicians and clinics.
Zocdoc: Zocdoc is a US-based doctor discovery and online booking marketplace. Comparable as a directory-driven patient acquisition and appointment booking platform for independent providers.
Tebra (PatientPop): Tebra offers practice management, EHR, telehealth, and patient marketing tools for independent practices in the US. Directly comparable on the clinic management + patient acquisition + digital presence stack.
Clinic Cloud: Clinic Cloud is a cloud-based clinic management platform in Spain with appointment scheduling, EMR, and billing for SMB medical practices. Closely comparable feature set to MedLink's Basic and Professional tiers.

Broad incumbents

Doctolib: Doctolib is Europe's dominant physician practice management and teleconsultation platform. Comparable in combining scheduling, EMR-lite features, video consultations and patient booking, though focused on European markets.
Doximity: Doximity is the leading US physician professional network with telehealth and workflow tools. Comparable as a physician-facing digital platform, though anchored in a different geography and professional-network framing.
Docplanner Group: Docplanner (parent of Doctoralia) operates the largest healthcare marketplace and SaaS suite for doctors globally. A broader incumbent comparable to MedLink's combined doctor directory and clinic software footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights8 records

Customer concentration

MedLink.la compliance and trust

Trust signal

Compliance3 records

MedLink.la financial estimates

Financial estimate

Revenue estimate

Valuation estimate

MedLink.la leadership team

Management profile

Number of profiles

MedLink.la funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

MedLink.la M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedLink.la

What does MedLink.la do?

Is MedLink.la a public or private company?

MedLink.la is a private company. It is classified as unknown and is currently operating.

When was MedLink.la founded?

MedLink.la was founded in 2020. It employs 11 to 50 people.

Where is MedLink.la based?

MedLink.la is headquartered in Lima, Peru, in the Latin America region.

How does MedLink.la make money?

Two revenue lines are on record. Subscription Plans are the primary driver. The others are teleconsultation Fees.

Who are MedLink.la's main competitors?

Direct peers on record are Doctoralia (Docplanner), Practo, Zocdoc, Tebra (PatientPop) and Clinic Cloud. Broad incumbents are Doctolib, Doximity and Docplanner Group.

Does MedLink.la have an API?

No public API is recorded for MedLink.la.

What industry is MedLink.la in?

MedLink.la's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 513210 and its SIC code is 7372.