Sonetas

What Sonetas does

Sonetas is a Belgian SaaS company founded in 2008 that develops cloud-based veterinary practice management software, serving over 1,200 veterinary practices across the Benelux and France. The company's flagship product, Fuga, is a cloud-based practice management platform built on Java, Spring Boot, and React, hosted on AWS with a 99.9% uptime guarantee. Fuga provides appointment scheduling, electronic medical records, inventory management, billing, and accounting exports, and serves as the central hub for three add-on modules: myPets (a client-facing mobile app for pet owners to book appointments and access health records), Symphony (DICOM-based diagnostic imaging integration connecting X-ray, ultrasound, CT, and lab equipment to patient files), and Concerto (multi-practice synchronization with a public API for data export in JSON, CSV, and XLSX formats).

The company monetizes through tiered monthly SaaS subscriptions priced per veterinarian and assistant seat, with volume discounts scaling from €97.30/month for the first vet down to €13.50/vet/month at 11+ tier, plus add-on module subscriptions (myPets, Symphony, Vetnio AI). Sonetas holds a market-leading position in Belgium with 50%+ market share among veterinarians and supports 3,500+ professionals across more than 1,000 practices and clinics, including enterprise customers such as IVC Evidensia, AniCura, Bevet, and LuxVet. Distribution is direct-to-customer via a website-driven demo funnel, supplemented by organic veterinary community referrals and a new-graduate free trial program (3-12 months depending on graduation year) that seeds long-term loyalty. The product ecosystem extends to 80+ vertical integrations spanning veterinary suppliers, laboratories, imaging vendors, insurance providers, and accounting platforms, creating a deeply embedded position in the Benelux veterinary workflow.

Name

Sonetas

Legal name

Sonetas BV

Website

https://sonetas.eu

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Sonetas is a Belgian SaaS company founded in 2008 that provides cloud-based veterinary practice management software (Fuga) plus modules for client engagement, diagnostic imaging integration, and multi-practice synchronization, serving over 1,200 practices across the Benelux and France.

Ownership category

akta.pro rank

Product category

Veterinary Practice Management Software

NAICS

Veterinary Services (54194)

akta.pro primary industry

Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing) (HLAMAGAA)

akta.pro secondary industries

Veterinary Billing, Payments & Insurance Claims Software (HLAMAMAD), Revenue Cycle, Payments & Financing (Payments, Subscriptions, BNPL, Claims Support) (HLAMAGAE), Multi-site/Corporate Group Operations Platforms (Franchise/MSO Tools, Standardization) (HLAMAGAM), Enterprise & Multi-site Veterinary Operations (Corporate/Group Practice) (HLAMAMAI), Veterinary Client Engagement & Marketing (CRM, Reminders, Portals) (HLAMAMAE), Veterinary Inventory, Pharmacy & Medication Management (HLAMAMAF), Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD)

Keywords

• Veterinary practice management
• Cloud veterinary software
• Animal health EMR
• Veterinary diagnostic integration
• Veterinary SaaS platform

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Fuga: Monthly subscription-based pricing for Fuga practice management software. Tiered by number of veterinarians (1 vet: €97.30, Vets 2-5: €42.20/vet, Vets 6+: €27.90/vet, Vets 11+: €13.50/vet) and assistants (€13.00 each, 11+: €8.60). No installation costs.
2. Add-on Modules: Additional revenue from optional modules: myPets (€63.70/month for first vet), Symphony (€97.30/month), Accounting Export. Pricing scales with practice size.
3. Vetnio AI Add-on: AI speech-to-text integration billed via Fuga invoice. €79/month per account for 1-5 accounts, €69/month per account for 6+ accounts. Includes up to 80 hours recording per account per month.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Sonetas develops and sells Fuga, a cloud-based veterinary practice management SaaS platform covering appointment scheduling, electronic medical records, inventory, billing, and accounting, complemented by the myPets client engagement app, Symphony DICOM-based diagnostic device integration, and Concerto multi-practice synchronization. The offering is sold on a per-veterinarian monthly subscription with optional add-on modules, serving veterinary practices across Benelux and France.

Product overview

Sonetas offers a platform-plus-modules architecture centered on Fuga, a cloud-based veterinary practice management system providing appointment scheduling, electronic medical records, inventory management, and billing. The product portfolio includes four named products: Fuga (core platform), myPets (client-facing mobile app for appointment booking and notifications), Symphony (medical imaging integration via DICOM for X-ray, ultrasound, CT, and lab results), and Concerto (multi-practice synchronization and data export via API). The products integrate with each other, with Fuga serving as the central hub, myPets connecting pet owners to the practice, Symphony linking diagnostic devices, and Concerto enabling data sharing across clinic networks.

Differentiator

Problem solved

Functional benefit

Brands

• Fuga: Comprehensive veterinary practice management software for appointment scheduling, patient records, stock management, and billing.
• myPets
• Symphony
• Concerto

Products and services

• Fuga Fuga is Sonetas' flagship cloud-based veterinary practice management software providing appointment scheduling, electronic medical records, inventory management with automated supplier catalog synchronization, billing, accounting exports, and Peppol e-invoicing. It is sold to veterinary practices and clinics on a per-veterinarian monthly subscription, with a New Graduate free trial program and used by over 1,000 practices in Benelux.
• myPets myPets is a client-facing mobile app and web platform for pet owners to book appointments online 24/7, access pet health records, receive notifications and reminders, and purchase products from their veterinary practice. It syncs automatically with the Fuga calendar and is sold to veterinary practices as a subscription add-on. Customers like Dierenartsen De Nekker have reported an 80% reduction in phone bookings after adopting myPets.
• Symphony Symphony is a medical imaging integration module that connects diagnostic devices (radiography, ultrasound, CT scans, lab analyzers) to Fuga via DICOM protocol, automatically linking images and results to the correct patient files using smart worklists. It is sold to veterinary practices as a monthly subscription add-on and has processed over 310,000 diagnostic examinations.
• Concerto Concerto is a multi-practice management solution that synchronizes data (pricing, products, protocols, templates) across a network of veterinary clinics, and exposes a public API for data extraction in JSON, CSV, and XLSX formats. It targets enterprise veterinary groups operating multiple clinics that need centralized management.

Quantifiable outcome

• 80% reduction in phone bookings
• +4 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration80 records

AI capability3 records

Feature6 records

Partnerships

20 partnerships are on record, tiered core and major.

• VetniocoreTechnology or IntegrationSwedish AI company providing speech-to-text clinical documentation. Integrates with Fuga to automatically convert consultation dictation into structured clinical notes using custom templates. Includes up to 80 hours recording per account per month.
• FlowIn (Wolters Kluwer / Ibanity)coreTechnology or IntegrationPeppol access point provider enabling electronic invoicing compliance. Fuga uses FlowIn from Wolters Kluwer (formerly Ibanity) for Peppol network integration.
• CovetrusmajorTechnology or IntegrationMajor veterinary pharmaceutical and supplies distributor. Fuga integrates for automated inventory updates and product catalog synchronization.
• AlcyonmajorTechnology or IntegrationLeading veterinary medicines, nutrition and equipment distributor founded by veterinarians. Integration for supplier catalog and ordering.
• HanffmajorTechnology or IntegrationWholesale distributor of pharmaceutical products including veterinary supplies. Fuga integrates for automated inventory management.
• AML Lab OnlinemajorTechnology or IntegrationPopular Belgian veterinary lab. Bidirectional integration with Fuga for automatic lab result delivery to patient files.
• ZoolyxmajorTechnology or IntegrationBelgian veterinary laboratory with bidirectional connection to Fuga for automatic result delivery.
• IDEXXXmajorTechnology or IntegrationWorld leader in veterinary blood analysis. Fuga integrates via VetConnect+ API for analysis result checking.
• SantéVetcoreTechnology or IntegrationPet insurance provider. Fuga automatically sends invoices to SantéVet for claim processing when pet has transponder and policy number.
• PetExpertcoreTechnology or IntegrationPet insurance platform. Fuga integrates for automatic invoice submission with login credentials stored in settings.
• FigocoreTechnology or IntegrationModern pet insurance provider. Fuga enabled by default with transponder, policy number, and Figo diagnosis requirements.
• GE HealthCaremajorTechnology or IntegrationGlobal medical technology company. Symphony integration connects GE diagnostic imaging equipment to Fuga via DICOM protocol.
• EsaotemajorTechnology or IntegrationLeading ultrasound and MRI manufacturer. Symphony integration for DICOM worklist and image storage connectivity.
• PhilipsmajorTechnology or IntegrationDutch health technology company. Symphony integration connects Philips diagnostic equipment to Fuga.
• MindraymajorTechnology or IntegrationAdvanced veterinary ultrasound machines provider. Symphony integration for diagnostic image workflow.
• VetrinordmajorTechnology or IntegrationRecognized wholesaler for veterinarians in Benelux with focus on quality and customer-oriented service.
• ProphacmajorTechnology or IntegrationCompany specializing in production and distribution of pharmaceutical products. Supplier integration for inventory.
• Henry ScheinmajorTechnology or IntegrationGlobal medical and dental products distributor. Supplier integration for veterinary practice supplies.
• DGZmajorTechnology or IntegrationBelgian animal health laboratory performing over one million examinations yearly. Lab integration for result delivery.
• SynlabmajorTechnology or IntegrationLeading international medical diagnostic provider operating in over 40 countries. Lab integration for veterinary samples.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ezyVet: Cloud-based veterinary practice management software serving small animal, equine, and specialty practices globally. Closest functional peer to Fuga in target market and product architecture (PIMS + integrations + add-ons).
• Animana (by Henry Schein): European cloud veterinary practice management software owned by Henry Schein, strong in Benelux, DACH, and other Western European markets. Comparable in PIMS scope, add-on modules, and supplier integrations.
• Provet Cloud (by Nordhealth): Cloud veterinary practice management solution from Nordhealth, targeting small and mid-size practices across Europe. Comparable feature set (scheduling, EMR, billing) and similar mid-market SaaS positioning.
• AVImark (by Covetrus): Established veterinary practice management software distributed by Covetrus. Directly competes in the same PIMS category with deep ties to Covetrus' distribution network, which overlaps Sonetas' own supplier integrations.
• Rhapsody / VetBlue: Veterinary practice management platform competing in the same PIMS category with cloud-based EMR, scheduling, and integrations. Smaller player but functionally similar product to Fuga.
• DVMAX: Veterinary practice management software for small, mixed, and equine practices in North America. Similar product scope and serves overlapping practice segments, including mobile/field workflows.

Broad incumbents

• IDEXX (Cornerstone / IDEXX Neo): Global veterinary diagnostics and software incumbent offering Cornerstone and the newer IDEXX Neo cloud PIMS, plus in-house lab/diagnostic integrations. Directly competes for the same enterprise vet group customers (IVC Evidensia, AniCura) and has unmatched lab ecosystem leverage.

Emerging players

• Hippo Manager: Cloud veterinary PIMS targeted at independent small animal practices. Comparable in core scheduling/EMR scope but smaller scale and primarily North American, making it a partial overlap peer rather than a direct Benelux competitor.
• Vetter Software: Cloud veterinary practice management software targeting small to mid-sized practices. Comparable in cloud-native PIMS positioning and add-on module approach, though smaller and more limited geographically.
• Onward Vet / Onward: Veterinary practice management and client engagement platform. Compares on the client-engagement and workflow side rather than full PIMS, but competes for the same vet practice budget on online booking, reminders, and client communication — directly adjacent to Sonetas' myPets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sonetas
• Facebookfacebook.com/fuga.nl.eu

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sonetas