Making Everlasting Memories
Making Everlasting Memories (MEM) is a Cincinnati-based software company, founded in 1995, that provides a cloud-based digital memorial platform to more than 2,000 funeral homes and cemeteries across the US and Canada, enabling families to create online tributes, tribute movies, guest books, and printed keepsakes through their funeral service provider.
- Company typePrivate
- Founded1995
- HeadquartersCincinnati, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Making Everlasting Memories does
Making Everlasting Memories, L.L.C. (MEM) is a Cincinnati, Ohio-based software and products company founded in 1995 that provides a cloud-based digital memorial platform to the funeral care industry. Its core product is a web-based Online Memorial offering through which families create obituary and tribute pages containing biographical information, photos, videos, and stories for deceased loved ones. The platform is delivered over AWS infrastructure with CloudFront CDN distribution and supports English, French, and Spanish. Adjacent products include Tribute Movies (video presentations combining photos and music), Interactive Service Displays for venue presentation, Keepsake Books and Printed Service Items (physical commemorative products), a digital Guest Book with family moderation, Family Genealogy tools, and image/video gallery hosting.
MEM operates a B2B2C go-to-market model in which the company sells platform access to funeral homes and cemeteries that, in turn, offer MEM services to the families they serve during funeral arrangement. This channel is the primary customer acquisition mechanism, supplemented by organic SEO traffic from obituary-related search queries. The company reports that more than 2,000 funeral care facilities across the United States and Canada trust and use its services. Revenue derives from two streams: recurring subscription-like fees from funeral home and cemetery partners for platform access, and transactional revenue from families purchasing printed keepsakes, tribute movies, and other memorial products through the platform. Specific pricing is not publicly disclosed.
Several signals suggest a close alignment with Service Corporation International, North America's largest funeral services operator: MEM's privacy policy and terms of service link to sci-corp.com, and several memorial pages on mem.com link to obituary listings on dignitymemorial.com, SCI's consumer-facing brand. The legal entity is an Ohio LLC, the company is privately held with no disclosed funding rounds, no app, no public API, and no disclosed management team, and headcount sits in the 11–50 range — consistent with a mature, focused product line operating within a larger corporate structure rather than an independent venture-backed business.
Making Everlasting Memories firmographics
Firmographics- Name
- Making Everlasting Memories
- Legal name
- Making Everlasting Memories, L.L.C.
- Website
- https://mem.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Making Everlasting Memories (MEM) is a Cincinnati-based software company, founded in 1995, that provides a cloud-based digital memorial platform to more than 2,000 funeral homes and cemeteries across the US and Canada, enabling families to create online tributes, tribute movies, guest books, and printed keepsakes through their funeral service provider.
- Ownership category
- akta.pro rank
Making Everlasting Memories industry classification
Industry- Product category
- Memorial and funeral industry software
- NAICS
- Funeral Homes and Funeral Services (81221), Death Care Services (8122)
- akta.pro primary industry
- Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)
- akta.pro secondary industry
- Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)
Keywords
Where Making Everlasting Memories is headquartered
LocationHeadquarters
- HQ city
- Cincinnati
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Making Everlasting Memories business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Funeral Home Partnership Fees: Funeral homes and cemeteries pay for access to the MEM platform to offer digital memorial services to families. The company serves as a white-label or embedded solution provider for funeral service providers.
- Family Service Offerings: Families purchase printed service items, keepsake books, tribute movies, and other memorial products through the platform.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Making Everlasting Memories product offering
Product offeringCore offering
MEM develops a cloud-based memorial platform that funeral homes and cemeteries offer to grieving families, providing online memorial pages, tribute movies, interactive service displays, keepsake books, and printed service items such as programs and prayer cards. The platform supports obituary hosting, image and video galleries, guest books, and scheduled service information, with multi-language support in English, French, and Spanish.
Product overview
Making Everlasting Memories provides a unified online memorial platform with multiple interconnected products. The core offering is the Online Memorial platform, which serves as the central hub for creating and sharing tributes. This integrates with Tribute Movies (video presentations), Interactive Service Displays (venue displays), Keepsake Books (printed materials), and Printed Service Items. Additional features include Guest Book functionality for condolences, Family Genealogy tools for documenting relationships, and Images and Videos hosting for sharing visual memories. The platform is designed for the funeral care industry, serving over 2,000 facilities across the US and Canada.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Memorials Web-based memorial pages that allow families to create and share tributes honoring their loved ones with biographical information, photos, videos, and memories. The core product in MEM's platform.
- Tribute Movies Video presentations featuring photos and music that celebrate the life of a loved one, displayed during memorial services.
- Interactive Service Displays Digital display systems for funeral service venues that showcase memorial content to attending family and friends.
- Keepsake Books Printed memorial books that preserve memories and photos of loved ones as lasting physical keepsakes for families.
- Printed Service Items Physical printed materials for memorial services including programs, prayer cards, and other commemorative stationery.
Companies that use Making Everlasting Memories
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Making Everlasting Memories technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Making Everlasting Memories partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered standard.
- Valleyview Funeral HomestandardFuneral home in Kelowna, BC providing MEM online memorial services to families. Partner offers obituary hosting, guest book, and image galleries.
- Dorsey - E. Earl Smith Funeral Home and Lake Worth Memory GardensstandardFuneral home and cemetery in Lake Worth, FL providing MEM services including memorial pages and tribute features.
- Collins Clarke MacGillivray White Funeral HomesstandardFuneral home in Montreal, QC offering full MEM platform including tribute movies and multi-language support.
- Holy Cross MortuarystandardCatholic mortuary in Culver City, CA providing MEM memorial services to families.
- Clark DuCote Funeral HomestandardFuneral home in Belle Chasse, LA offering MEM services including celebration of life page hosting.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Making Everlasting Memories competitors and assessment
Company assessmentDirect peers
- Legacy.com: Legacy.com is the dominant online obituary and memorial platform in North America, partnering with thousands of newspapers and funeral homes to host obituaries, guest books, and memorial tributes. It directly competes with MEM for funeral home partnership deals and family memorial traffic.
- Tribute Technology: Tribute Technology provides funeral home websites, memorial pages, and tribute video software to thousands of funeral homes across North America. It competes head-to-head with MEM in digital memorialization and funeral home B2B SaaS.
- Frazer Consultants: Frazer Consultants builds funeral home websites and offers personalized memorial merchandise, video tributes, and stationery products for funeral service providers. Overlaps with MEM across funeral home website/memorialization and printed product offerings.
- FrontRunner Professional: FrontRunner Professional provides websites, branding, and technology solutions to funeral homes, including memorial and tribute features. It is a B2B competitor in the same funeral home technology channel as MEM.
- Passare: Passare is a funeral home collaboration and management platform that includes digital memorial features, obituary hosting, and family planning tools. It competes with MEM in serving progressive, tech-forward funeral homes.
Broad incumbents
- Batesville (Hospice/Batesville Casket Company): Batesville is a large incumbent supplier to the funeral industry offering caskets, urns, and technology-enabled memorial products. While broader than MEM, it competes in adjacent categories including memorial and personalization solutions for funeral homes.
- Service Corporation International (SCI): SCI is the largest funeral services company in North America, operating Dignity Memorial and other brands. Sci-corp.com privacy infrastructure appears linked to MEM, indicating SCI may be the parent — making it both a likely owner and the largest potential threat as an in-house memorial platform.
- Ancestry: Ancestry operates one of the largest genealogy and family history platforms globally, hosting billions of records and family trees. It overlaps with MEM's family genealogy feature and is a broader incumbent in family memory/lifestory preservation.
Emerging players
- StoryWorth: StoryWorth is a consumer storytelling platform that helps families capture and preserve life stories as printed books. While focused on living persons rather than memorials, it represents an emerging adjacent model for family memory preservation that could intersect with MEM's tribute/keepsake book category.
- Gather: Gather is an event and celebration platform that includes memorial and remembrance use cases, allowing families to coordinate services and share tributes. It is an emerging player with overlapping family-facing memorial functionality.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Making Everlasting Memories social profiles
Digital presenceMaking Everlasting Memories financial estimates
Financial estimateRevenue estimate
Valuation estimate
Making Everlasting Memories leadership team
Management profileNumber of profiles
Making Everlasting Memories funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Making Everlasting Memories M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Making Everlasting Memories
What does Making Everlasting Memories do?
MEM develops a cloud-based memorial platform that funeral homes and cemeteries offer to grieving families, providing online memorial pages, tribute movies, interactive service displays, keepsake books, and printed service items such as programs and prayer cards. The platform supports obituary hosting, image and video galleries, guest books, and scheduled service information, with multi-language support in English, French, and Spanish.
Is Making Everlasting Memories a public or private company?
Making Everlasting Memories is a private company. It is classified as corporate owned and is currently operating.
When was Making Everlasting Memories founded?
Making Everlasting Memories was founded in 1995. It employs 11 to 50 people.
Where is Making Everlasting Memories based?
Making Everlasting Memories is headquartered in Cincinnati, United States, in the North America region.
How does Making Everlasting Memories make money?
Two revenue lines are on record. Funeral Home Partnership Fees are the primary driver. The others are family Service Offerings.
Who are Making Everlasting Memories's main competitors?
Direct peers on record are Legacy.com, Tribute Technology, Frazer Consultants, FrontRunner Professional and Passare. Broad incumbents are Batesville (Hospice/Batesville Casket Company), Service Corporation International (SCI) and Ancestry. Emerging players are StoryWorth and Gather.
Does Making Everlasting Memories have an API?
No public API is recorded for Making Everlasting Memories.
What industry is Making Everlasting Memories in?
Making Everlasting Memories's product category is Memorial and funeral industry software. Its primary akta.pro industry code is HLAFAEAO, Bereavement, Grief & Family Support Services (Hospice-Linked), with a secondary code of HLADAHAL, Bereavement & Grief Support Services (Hospice-Affiliated/Independent). Its NAICS code is 81221.