What Healthtech Consultants does

Healthtech Consultants is a Toronto-headquartered healthcare technology consulting firm founded in 1983 by Susanne Flett, now operating as a wholly-owned subsidiary of Nordic Global Company (Madison, Wisconsin) following Nordic's 2019 acquisition. The firm provides advisory, implementation, and optimization services across the full healthcare technology transformation lifecycle, organized into six core service lines: Strategy and Performance, Clinical Transformation and Operational Readiness, Implementation Services, Optimization and Benefits Realization, Digital Transformation, and Shared Services Delivery. Its core technology expertise covers EHR (Electronic Health Records), ERP systems, digital platforms, and data solutions, with the firm combining strategy, clinical expertise, and hands-on delivery to support system implementation, application optimization, and ongoing performance improvement. Healthtech does not sell standalone software products; instead it delivers expert consulting personnel, methodologies, and delivery management to healthcare clients.

The company serves hospitals, regional health authorities, and provincial health systems across Canada, with international reach into the United States, the United Kingdom, and Europe via Nordic's distribution network. Documented customers include Alberta Health Services, Nova Scotia Health, Manitoba eHealth, and Fraser Health, with engagements spanning multi-site EHR implementations (e.g., ~400 deployed resources for Nova Scotia Health), digital front door initiatives, and large-scale clinical transformation programs. Healthtech maintains HITRUST r2, SOC 2 Type II, and ISO 9001:2015 certifications, and was recognized as a Top Performer in the inaugural KLAS Canada EMR Consulting Services 2023 Report.

Healthtech's business model is professional services: quote-based, engagement-by-engagement contracts tailored to each healthcare organization's needs and scope of work, with no publicly disclosed pricing. Go-to-market is direct enterprise field sales, selling end-to-end programs from strategy through go-live and optimization. As of May 2025, the firm operates four Canadian offices (Toronto headquarters plus newly opened Halifax, Montréal, and Vancouver locations), is led by a team of clinician-operators and healthcare IT specialists, and reports through Nordic's President of International markets. The firm employs 101-250 people and revenue is not publicly disclosed.

Name

Healthtech Consultants

Legal name

Healthtech Inc.

Website

https://healthtech.ca

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Healthtech Consultants is a Canadian healthcare technology consulting firm, founded in 1983 and now a subsidiary of Nordic Global Company, providing advisory, EHR/ERP implementation, clinical transformation, and digital transformation services to hospitals, regional authorities, and provincial health systems across Canada and internationally.

Ownership category

akta.pro rank

Product category

Healthcare IT Consulting

NAICS

Management Consulting Services (54161), Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742), Services-Health Services (8000)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL), Healthcare IT & Health Informatics Staffing (BPACADAK)

Keywords

• Healthcare consulting services
• EHR implementation consulting
• Digital health transformation
• Clinical transformation advisory
• Healthcare IT strategy

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Consulting Services: Professional consulting services including strategy and performance, clinical transformation, implementation services, optimization and benefits realization, digital transformation, and shared services delivery. Revenue is generated through service engagements with healthcare organizations.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Healthtech Consultants is a Canadian healthcare consulting firm that helps hospitals, health systems, and regional health authorities plan, implement, and optimize complex healthcare technology including Electronic Health Records (EHR) and Enterprise Resource Planning (ERP) systems, digital platforms, and data solutions. The firm delivers end-to-end professional services spanning strategy and performance, clinical transformation, implementation, optimization, digital transformation, and shared services delivery.

Product overview

Healthtech Consultants is a healthcare consulting firm offering an integrated portfolio of six professional service offerings rather than a software product platform. Their core services include Strategy and Performance, Clinical Transformation and Operational Readiness, Implementation Services, Optimization and Benefits Realization, Digital Transformation, and Shared Services Delivery. These services are designed to work together across the full healthcare technology transformation lifecycle — from initial strategy and planning through EHR/ERP implementation, change management, go-live support, and ongoing optimization. Healthtech does not sell standalone software products; instead, they provide expert consulting personnel, methodologies, and hands-on delivery to help healthcare organizations plan, implement, and optimize complex health technology programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy and Performance
• Clinical Transformation and Operational Readiness Change management consulting focused on driving adoption and enabling clinicians through practical, healthcare-focused strategies that engage stakeholders and deliver lasting results. For hospitals and health systems undergoing transformation.
• Implementation Services End-to-end EHR program delivery services guiding organizations from strategy through go-live, reducing risk, aligning teams, and ensuring long-term value realization. Targets healthcare organizations deploying major EHR systems.
• Optimization and Benefits Realization Services helping healthcare organizations quickly resolve issues, refine workflows, and identify opportunities to maximize value from existing system investments across sites. For organizations with deployed healthcare systems.
• Digital Transformation Modernization consulting that designs and delivers scalable digital ecosystem solutions connecting systems, enabling insight, and supporting better clinical and operational decisions. For healthcare organizations modernizing their digital infrastructure.
• Shared Services Delivery Advisory and implementation support for multi-organization EHR/EPR programs, including governance design, sustainable funding models, operating model definition, and IT services review for scalability across participating organizations. For healthcare consortiums and provincial platforms.

Quantifiable outcome

• 50% reduction in medication-related patient safety incidents for Alberta Health Services
• +4 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Partnerships

One partnership is on record.

• Nordic GlobalcoreOthers · 1 January 2019In 2019, Nordic (a top-rated healthcare consulting firm based in Madison, Wisconsin) acquired Healthtech Consultants, strengthening Healthtech's capabilities and U.S. relationships. Healthtech operates as Nordic's international arm, with Terri LeFort serving as President, Nordic International.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Impact Advisors: US-based healthcare IT consulting firm focused on EHR implementation, advisory, and managed services for large health systems. Highly comparable to Healthtech on service mix, target customers (multi-hospital providers), and KLAS-recognized positioning in the EMR services market.
• Pivot Point Consulting: Healthcare IT consulting firm specializing in EHR implementation, optimization, and managed services. Directly comparable to Healthtech's Implementation Services and Optimization lines and serves similar large hospital and health system clients.
• Optimum Healthcare IT: Healthcare IT consulting firm providing EHR implementation, go-live support, and application managed services. Closely comparable on delivery model, Epic/Cerner expertise, and focus on post-go-live optimization revenue.
• Chartis Group: Healthcare-focused consulting firm serving providers, payers, and health technology companies on strategy, transformation, and digital health. Comparable to Healthtech's Strategy and Performance and Digital Transformation offerings for similar enterprise healthcare buyers.
• Tegria: Healthcare consulting and technology services company offering strategy, implementation, and managed services to providers and payers. Comparable on integrated service portfolio spanning EHR implementation through optimization and digital transformation.

Broad incumbents

• Nordic Consulting Global: US-headquartered healthcare consulting firm and Healthtech's parent company. Operates the same core EHR implementation and advisory services for US health systems, making it the most direct operational peer even though it is also the corporate parent.
• Accenture Health: Global professional services firm with a large healthcare practice covering strategy, digital health, and large-scale EHR/ERP transformations. Competes with Healthtech for enterprise health system mandates and now indirectly owns Healthtech via the Nordic acquisition.
• Deloitte Healthcare Consulting: Big Four advisory practice with deep healthcare provider and health technology offerings, including large-scale EHR/ERP implementation and digital transformation programs. Comparable as a broader incumbent that competes for similar large healthcare transformation mandates.

Regional players

• CGI Group: Canada-headquartered global IT and business consulting firm with a strong Canadian healthcare practice delivering systems integration, digital transformation, and managed services. Most relevant regional peer to Healthtech given shared Canadian geography and public-sector healthcare client base.

Emerging players

• Slalom: US-based consulting firm with a growing healthcare provider practice spanning strategy, data, and technology modernization. Comparable to Healthtech on digital transformation and data solutions services and increasingly competitive on mid-market provider engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthtech-consultants

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthtech Consultants