iATN

What iATN does

iATN (International Automotive Technicians Network) is a web-based professional community platform founded in 1995 (originally as AutoTechNet, rebranded 1996) that serves automotive repair technicians and shop owners worldwide. At the time of the most recent data, it had 80,009 verified members across 182 countries representing 2.44 million combined years of automotive experience, making it the largest professional network of its kind. The platform is built around peer-to-peer technical exchange: members post queries and answers in TechHelp (268,866 requests, 2M+ replies), discuss industry topics across 20+ web forums, and contribute to a Waveform Library of 92,391 diagnostic files. The core product is free for qualified professionals (4+ years experience or ASE certification); monetization comes from tiered subscriptions ($19/month Individual, $36/month Business, $45/month Business+ with sub-accounts), industry sponsorships, and bundled discounts with sister company Identifix under parent Service Repair Solutions.

The technology stack is a traditional web application with a members-only portal and a public-facing Repair Shop Finder. There is no public API, no SDK, and no mobile app — distribution is entirely through the website. The proprietary asset is the data corpus: 2.9 million+ searchable records accumulated over 20+ years, structured by vehicle, symptom, and OBD-II code in the FIX Database. iATN is privately held, owned by Service Repair Solutions (a joint venture between Solera Holdings and Welsh, Carson, Anderson & Stowe), and operated lean — the privacy policy references a "small staff" — with headquarters in Minneapolis, MN and an additional Solera/Claims Services Group data-privacy office in Westlake, TX. Revenue is not publicly disclosed.

Name

iATN

Legal name

Claims Services Group, LLC

Website

https://iatn.net

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

iATN is the world's largest professional network of automotive repair technicians, serving 80,000+ verified members across 182 countries with a peer-to-peer knowledge exchange platform, 2.9M-record searchable Knowledge Base, and tiered subscription monetization under parent Service Repair Solutions.

Ownership category

akta.pro rank

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Premium Subscriptions: Monthly recurring subscriptions for premium membership tiers (Individual $19/mo, Business $36/mo, Business+ $45/mo). Premium features include searchable Knowledge Base access, sub-accounts for Business+ tier, and consumer-facing web pages for business members.
2. Industry Sponsorships: Automotive industry companies sponsor iATN to reach thousands of professional technicians. Sponsors receive low-key visibility in member areas without advertising rights.
3. Business Sub-accounts: Business+ tier ($45/mo) includes up to 4 sub-accounts with full premium access at no additional charge, providing better value than individual accounts for shop owners

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

iATN is a subscription-based professional network platform that connects 80,000+ automotive technicians across 182 countries for peer-to-peer technical assistance, searchable access to nearly 3 million real-world vehicle repair records, technical discussion forums, live chat, and curated OEM/industry resources. The free basic membership enables participation in TechHelp and forums, while paid Individual ($19/mo), Business ($36/mo), and Business+ ($45/mo) tiers unlock the searchable Knowledge Base, business features such as sub-accounts and consumer-facing shop pages, and the Repair Shop Finder.

Product overview

iATN is a platform-plus-modules architecture centered on the International Automotive Technicians Network, the world's largest network of automotive repair professionals. The core platform provides collaborative tools including TechHelp (peer-to-peer technical assistance), Web Forums (over 20 topic-based discussions), Live Chat (real-time conferencing), and Resources (OEM and industry information access). The Knowledge Base, available to premium subscribers, aggregates three searchable sub-products: the FIX Database (268,866 vehicle fix records), Forum Archives (2.6 million discussion messages), and Waveform Library (92,391 diagnostic files). Members can personalize their experience through My iATN (saving and organizing content), access the Marketplace (classifieds, events, discounts), and utilize Auto Pro Careers (job board) and the Repair Shop Finder (consumer directory). Membership tiers include Basic (free), Individual ($19/month), Business ($36/month), and Business+ ($45/month with sub-accounts).

Differentiator

Problem solved

Functional benefit

Products and services

• iATN Professional Network Membership Verified-membership professional network for automotive repair technicians offering peer-to-peer technical assistance, discussion forums, live chat, OEM resources, and member networking across 182 countries. Free basic tier with paid premium upgrades.
• TechHelp Structured peer-to-peer technical assistance system where qualified automotive professionals exchange help on real-world vehicle repair problems 24 hours a day.
• Knowledge Base Premium searchable database aggregating the FIX Database (268,866 fix records), Forum Archives (2.6 million discussion messages), and Waveform Library (92,391 diagnostic files) with structured vehicle, symptom, and OBD-II code search.

Quantifiable outcome

• 2.4+ million combined years of automotive repair experience available to members
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

16 partnerships are on record, tiered minor and core.

• eBay MotorsminorGTM or Marketing Partner · 28 November 2018New sponsor partnership to help members find the right parts at the right price.
• AAPEX (Automotive Aftermarket Products Expo)coreStrategic or Co-development Partner · 23 October 2018Partnership to send iATN members to AAPEX show. Winner John Hubka attended the event. Provides member engagement and industry visibility.
• Service Repair Solutions (Parent Company)coreOthersiATN and Identifix are owned by the same parent company Service Repair Solutions, a joint venture between Solera Holdings and private equity firm Welsh, Carson, Anderson & Stowe. Both services complement each other for automotive repair shops.
• IdentifixcoreStrategic or Co-development PartnerSister company under Service Repair Solutions. iATN provides peer networking while Identifix Direct-Hit provides expert-authored repair information. Business+ members receive $120/year discount on Identifix subscriptions.
• AES (Automotive Electronics Services)minorGTM or Marketing PartnerIndustry sponsor providing diagnostic tools and services to iATN members.
• ASE (Automotive Service Excellence)coreGTM or Marketing PartnerOfficial certification partner. ASE provides voluntary testing and certification for automotive technicians. iATN has partnership for certification discounts for members.
• Bosch DiagnosticsminorGTM or Marketing PartnerIndustry sponsor offering diagnostic tools and wheel service equipment to iATN members.
• Federated Auto PartsminorGTM or Marketing PartnerIndustry sponsor providing quality automotive parts and accessories to iATN members.
• Pico TechnologyminorGTM or Marketing PartnerIndustry sponsor offering lab scopes and diagnostic equipment to iATN members.
• ProntominorGTM or Marketing PartnerIndustry sponsor providing auto parts sourcing to iATN members.
• Shuttle OnDemandminorGTM or Marketing PartnerTransportation service partner helping shops arrange customer transportation. Also operates as RedCap Valet sponsor.
• WORLDPACminorGTM or Marketing PartnerIndustry sponsor providing auto parts distribution to iATN members.
• Motor Age MagazineminorGTM or Marketing PartnerProfessional trade publication sponsor providing technical and business information to automotive service professionals.
• MOTOR MagazineminorGTM or Marketing PartnerTrade publication sponsor (established 1903) providing automotive repair and service industry information.
• Ratchet+WrenchminorGTM or Marketing PartnerTrade publication sponsor providing business strategies and inspiration for auto care center owners.
• ToyotaminorGTM or Marketing PartnerToyota Wholesale Parts Website industry sponsor providing access to Toyota parts ordering and technical information system (TIS) for members.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Hunter Engineering: Specializes in alignment, wheel service, and inspection equipment with accompanying technician training resources — comparable automotive-aftermarket-services peer with North America concentration, serving overlapping technician audience.

Direct peers

• RepairPal: Consumer-facing directory that connects vehicle owners to certified repair shops with fair-price estimates — directly comparable to iATN's Repair Shop Finder and competes for the same shop lead-generation dollar.
• Identifix: Sister company under the same Service Repair Solutions JV; offers Direct-Hit expert-authored automotive repair information and a technician hotline — directly comparable professional repair knowledge service and the closest peer to iATN.
• Mitchell1 (ProDemand): Major subscription-based automotive repair information service with OEM-correct procedures, diagrams, and estimating — competes for the same shop subscription wallet and is the most entrenched commercial competitor.
• ALLDATA (Repair / Collision): Subscription automotive repair information platform used by independent shops and technicians; directly competes for the diagnostic/procedural information subscription that sits alongside iATN's premium tier.

Broad incumbents

• Bosch Diagnostics: Major automotive diagnostic equipment OEM (also an iATN sponsor) — overlaps in serving technicians and competes for diagnostic workflows at the bay, with broader hardware/software portfolio than iATN.
• Snap-on (ShopKey / Diagnostics): Broad incumbent in automotive diagnostics, tools, and shop information (via ShopKey) — overlaps on repair information and bundles into the same shop purchasing relationship, but as part of a much wider hardware/software portfolio.
• AutoZone Commercial / Duralast (Tech Resources): Major parts retailer with a professional-facing platform offering repair information, tool loans, and shop services — broader incumbent that competes for technician mindshare and shop spending, including free diagnostic resources.

Emerging players

• CarMD: Provider of DIY/professional diagnostic and repair information products — overlaps with iATN's FIX-style data but at smaller scale and with stronger consumer/DIY tilt.

Others

• AAPEX / SEMA Show: Major automotive aftermarket events and iATN strategic partner — not a product competitor but a comparable community/networking surface for the same technician audience and a channel for member engagement.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/iatn
• Facebookfacebook.com/iATN
• LinkedInlinkedin.com/company/iatn
• Instagramplus.google.com/+iATN

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iATN