Bridges Healthcare

What Bridges Healthcare does

Bridges Healthcare, Inc. is a Connecticut-based nonprofit Certified Community Behavioral Health Clinic (CCBHC) headquartered in Milford, CT, founded in 1957 as the Milford Mental Health Clinic. Operating as the state-designated Local Mental Health Authority for Milford, Orange, and West Haven with funding and oversight from CT DMHAS, the organization delivers integrated mental health, substance abuse, and primary care services across three office locations (Milford main office, West Haven, Stratford) and a diversified delivery network that includes mobile units (MATT's Van for opioid addiction, the Wellness on Wheels primary care vehicle), school-based behavioral health services in Milford, West Haven, Stratford, and Amity districts, telehealth, home-based intensive programs (IICAPS, Intensive Family Preservation), and walk-in Open Access intake. With 51-100 employees, Bridges serves nearly 9,000 children, adults, and families annually through 20+ evidence-based programs spanning addiction recovery, mental health treatment, integrated primary care, community support, mobile crisis response, and youth/young adult services.

The organization's revenue model is a hybrid of government grants, third-party insurance reimbursement, sliding fee scale self-pay, and philanthropic fundraising. Confirmed funding includes a $2 million per year SAMHSA CCBHC award, a $3 million five-year SAMHSA trauma grant for Milford and West Haven Public Schools, state contracts with CT DMHAS, DCF, DDS, and DSS, insurance billings across HUSKY, Medicaid, and Medicare, and donations raised through events such as Rock the Dock and Folks on Spokes. Bridges monetizes its in-facility footprint through on-site co-located partners — Genoa Healthcare pharmacy, Labcorp lab services, Genesis Medica primary care, and Optimus Healthcare pediatric primary care — that operate as embedded service-delivery integrations. The organization is a partner, together with BHcare, in CommuniCare, Inc. (formed 2022), covering 320,000 residents across South Central Connecticut with gambling, Latino behavioral health, family recovery, and crisis services.

Technically, Bridges Healthcare is not technology-led. Its technology footprint consists of an electronic health record system for patient management, telehealth options enabled after an initial in-person assessment, and standard Microsoft Teams for virtual bereavement support. The clinical model is intensive human-delivery, augmented by the co-located partner ecosystem. In May 2026, Bridges announced intent to unify with Family Centered Services of CT, expanding combined operations to approximately 30 programs across Greater New Haven; on completion, Family Centered Services of CT will continue as a Division of Bridges Healthcare.

Name

Bridges Healthcare

Legal name

Bridges Healthcare, Inc.

Website

https://bridgesct.org

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

51–100 employees

Short description

Bridges Healthcare is a Connecticut-based nonprofit Certified Community Behavioral Health Clinic and state-designated Local Mental Health Authority serving Milford, Orange, and West Haven with integrated mental health, substance abuse, and primary care services across clinics, mobile units, schools, and home-based programs for nearly 9,000 individuals annually.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Behavioral health services
• Addiction recovery treatment
• Community mental health
• Substance abuse treatment
• Integrated primary care

Headquarters

HQ city

Milford

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Reimbursement: Bridges accepts most insurance plans including HUSKY, Medicaid, and Medicare for behavioral health and medical services rendered.
2. Government Grants and Contracts: State-designated Local Mental Health Authority receiving funding from CT Department of Mental Health and Addiction Services (DMHAS), CT Department of Children and Families (DCF), CT Department of Developmental Services (DDS), CT Department of Social Services (DSS), and federal SAMHSA grants including CCBHC designation ($2 million per year) and SAMHSA trauma grant ($3 million, five-year).
3. Sliding Fee Scale and Self-Pay: Sliding fee discounts offered based on family size and income for uninsured or underinsured clients. Organization serves all clients regardless of ability to pay.
4. Donations and Fundraising: Individual donations, corporate sponsorships, annual events (Rock the Dock, Folks on Spokes), The Great Give campaign, and planned giving programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Bridges Healthcare provides mental health therapy, substance abuse treatment, and integrated primary care services as a Certified Community Behavioral Health Clinic. The organization operates outpatient clinics, mobile treatment units (MATT's Van, WOW), school-based programs, telehealth, and home-based intensive services for adults, children, adolescents, and families in Milford, Orange, West Haven, and surrounding Connecticut communities.

Product overview

Bridges Healthcare is a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive mental health, addiction recovery, and integrated healthcare services. Founded in 1957, it serves as the state-designated local mental health authority for Milford, Orange, and West Haven, CT. The organization operates as a single integrated care platform with multiple service modules including Adult Services (mental health, addiction recovery, integrated healthcare, community support, mobile crisis), Youth & Young Adult Services (B-SAFE, RM4 Drop-In Center, YAS, Prevention Programs), and Child & Family Services (outpatient, school-based, IICAPS, Care Coordination, IFP, ConnectiKIN). Supporting services include on-site Genoa Healthcare pharmacy, Labcorp lab services, primary care partnerships (Genesis Medica, Optimus Healthcare), MATT's Van mobile addiction treatment, Wellness on Wheels (WOW) mobile primary care, Mental Health First Aid Training, and bereavement support. In May 2026, Bridges announced intent to unify with Family Centered Services of CT, expanding to approximately 30 programs and services across Greater New Haven.

Differentiator

Problem solved

Functional benefit

Products and services

• Certified Community Behavioral Health Clinic (CCBHC) Services Comprehensive mental health and substance use services provided under SAMHSA's CCBHC designation, including clinical services, wraparound support, mobile crisis services, and medication management for all clients in Milford, Orange, and West Haven.
• Addiction Recovery Services Comprehensive addiction treatment including outpatient substance use treatment, Mobile Addiction Treatment Team (MATT's Van), Medication Assisted Treatment (MAT) for opioid use disorder, Better Choice Gambling Treatment, and the Families Impacted by Substance Use Support Group.
• Mental Health Services Outpatient mental health services including assessments, trauma and PTSD treatment, depression and anxiety care, persistent mental illness support, and a dual diagnosis intensive outpatient program (IOP) for co-occurring mental health and substance use issues for adults and children.
• Integrated Health Care & Wellness Services Holistic care combining mental, physical, and social health including primary care through Genesis Medica, on-site Genoa Healthcare pharmacy, Labcorp lab services, Wellness on Wheels (WOW) mobile primary care, and the Behavioral Health Home (BHH) program.
• Community Support Services Recovery-oriented services including the Community Support Program (CSP), Elderly Outreach for adults 55+, Employment Services, Jail Diversion Services, and Social Rehabilitation through the Open Door Wellness Center.
• 24-Hour Mobile Crisis Services Adult Mobile Crisis services working with South Central Crisis Services, Central Intake Team, and Jail Diversion for adults in crisis from Milford, Orange, and West Haven. Includes assessment, clinical supports, and brief crisis management.
• Adult Open Access (Walk-In Intake) Walk-in, no-appointment-needed intake for adults (18+) at the Milford location, allowing individuals to complete an initial mental health and/or substance use assessment the same day.
• Child & Family Services Comprehensive services for children ages 3-18 including outpatient therapy, school-based services, Care Coordination, IICAPS (Intensive In-Home Child and Adolescent Psychiatric Services), Intensive Family Preservation (IFP), Prevention Services, ConnectiKIN Kinship Navigator, and Pediatric Primary Care through Optimus Healthcare.
• Youth & Young Adult Services Services for youth and young adults including the B-SAFE Project (school-based sexual health prevention), RM4 Drop-In Center for ages 16-25, Young Adult Services (YAS) for ages 18-25 transitioning to independence, Prevention Programs, and Wellness on Wheels (WOW) mobile primary care.
• B-SAFE Project School-based prevention and intervention program addressing sexual and reproductive health, teen pregnancy prevention, healthy relationships, and body image for high school students in Milford and West Haven.
• RM4 Drop-In Center Drop-in center for young adults ages 16-25 offering structured and unstructured activities, social skills workshops, work skills development, case management, Smart Recovery meetings, and connections to community resources.
• Young Adult Services (YAS) Program assisting young adults ages 18-25 affected by serious mental illness and/or traumatic events to achieve independence. Includes clinical services, case management, social integration, educational/employment support, residential assistance, social rehabilitation through Coffee Haven West, and vocational services.
• IICAPS (Intensive In-Home Child and Adolescent Psychiatric Services) Highest level of care offering intensive home-based clinical and case management services for children and families. Team approach with clinician, mental health worker, and psychiatrist. Services include assessment, therapy, psychiatric consultation, crisis intervention, school observation, and case management for up to five hours per week for six months.
• School-Based Services Therapeutic services provided on-site at local schools including psychosocial assessments, developmental evaluations, individual/family/group/telehealth therapy, parental guidance, school consultation, treatment planning, psychiatric consultation, and case management. Serving schools in Milford, West Haven, and Stratford.
• MATT's Van (Mobile Addiction Treatment Team) Connecticut's first Mobile Addiction Treatment Team providing street-side Suboxone inductions, peer support, Narcan overdose reversal kits, referral to treatment centers, and transportation to pharmacy. Free service, no appointment or insurance required.
• Wellness on Wheels (WOW) Mobile primary care vehicle offering accessible, street-side healthcare to individuals 18+ in New Haven County. Staffed by a nurse practitioner and medical assistant providing physical exams, health screenings, mental health/addiction screenings, referrals, and follow-ups. No insurance required.
• Families Impacted by Substance Use Support Group Free, confidential support group for families impacted by substance use. Meets twice monthly on Wednesdays at Milford Public Library, covering understanding addiction, the recovery journey, healthy boundaries, and self-care.
• Medication Assisted Treatment (MAT) for Opioid Use Clinic-based MAT program using opioid replacement medications (naltrexone, buprenorphine/Suboxone) combined with counseling to reduce withdrawal symptoms, prevent relapse, and support recovery. Does not prescribe methadone.
• Care Coordination Program Intensive, individualized coordination of services for children and adolescents under age 18 with complex behavioral health needs. Partners with families to identify strengths and needs, create support teams, develop care plans, and locate/coordinate services.
• ConnectiKIN (C-KIN) Kinship Navigator Program Statewide Kinship Navigator Program partnering with kinship caregivers to provide connections, support, and resources for raising children. Includes economic assistance, benefits coordination, legal advice, peer support groups, and warm transfers. Serves children birth to age 18 involved with DCF.
• Bettor Choice Gambling Treatment Treatment program for problem gambling and family members offered through the CommuniCare partnership, providing individual, group, or family counseling and additional support services.
• Mental Health First Aid Training Free training programs teaching adults how to identify, understand, and respond to signs of mental health or substance use challenges. Available in Adult, Youth, Fire/EMS, Public Safety, and Veteran versions. Taught by nationally certified instructors.
• Bereavement Support - The Caring Network Free virtual bereavement support group for adults meeting via Microsoft Teams at 6:00 p.m. on the first and third Thursday of each month. Hosted by a certified grief counselor from Bridges Healthcare. No registration required.
• Elderly Outreach/Senior Outreach and Engagement Program Assessment and case management services for older adults (55+) supporting 'aging in place.' Includes education, support, referrals to senior service networks, substance misuse reduction, and behavioral health stabilization. Also provides consultation to local agencies.
• Jail Diversion Services Court-based services for persons with psychiatric and co-occurring disorders arrested on minor offenses. Provides assessment, referral, and linkage to community mental health services. Collaborates with community providers and the Department of Correction.
• Open Door Wellness Center Social rehabilitation center encouraging recovery and enhanced quality of life for individuals with mental health conditions. Offers skills development for living, working, learning, and social environments through peer activities, recreation, advocacy training, and connections to community resources.
• Genoa Healthcare Pharmacy (on-site) On-site pharmacy located within the Bridges Milford office filling all medications (not just behavioral health). Offers free delivery, curbside pick-up, pill organization by date/time, and prescription transfers.
• Behavioral Health Home (BHH) Program Program integrating primary care, mental health services, social services, and supports for eligible Medicaid clients. Delivers person-centered support to help coordinate care and achieve wellness goals.
• Primary Care through Genesis Medica Partnership with Dr. Sanjay Aggarwal's Genesis Medica practice offering adults 18+ routine health screenings, ongoing medical care, and wellness support at Milford and West Haven offices with dedicated hours exclusively for Bridges clients.

Quantifiable outcome

• Serving nearly 9,000 individuals annually
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Family Centered Services of CTcoreStrategic or Co-development Partner · 1 May 2026Bridges Healthcare and Family Centered Services of CT announced intent to unify into a single organization. Family Centered Services, founded in 1977, is a leader in trauma-informed, community-based services based in New Haven. The union will expand services across Greater New Haven, combining 118 years of experience. Upon integration, Family Centered Services will continue as a Division of Bridges Healthcare.
• CommuniCare, Inc.coreStrategic or Co-development PartnerCommuniCare is a collaboration between Bridges and BHcare uniting strengths and resources to better meet the health needs of over 320,000 people throughout their combined regions. Each agency is licensed, nationally accredited, and designated by CT DMHAS as the Local Mental Health Authority for their areas. Through this partnership, CommuniCare offers Bettor Choice Gambling Treatment, Community Support for Families, Latino Behavioral Health System, Safe Family Recovery, and South Central Crisis Service.
• Genesis Medica (Dr. Sanjay Aggarwal)coreTechnology or IntegrationBridges partners with Genesis Medica to offer integrated primary care services. Dr. Aggarwal's team provides routine health screenings, ongoing medical care, and wellness support at dedicated hours for Bridges clients at Milford and West Haven offices.
• Genoa Healthcare PharmacycoreTechnology or IntegrationGenoa Healthcare pharmacy is located inside the Bridges Milford office. The pharmacy fills all medications (not just behavioral health), offers free delivery or curbside pick-up, organizes pills by date and time, and helps transfer prescriptions from other pharmacies.
• LabcorpcoreTechnology or IntegrationLabcorp provides on-site laboratory services at the Bridges Milford location for client convenience. Labcorp hours: Mon-Wed 9am-2pm, Thurs 9am-6pm, Fri 9am-1pm.
• Coffee Haven WestminorStrategic or Co-development PartnerBridges YAS program operates Coffee Haven West, a coffee shop in downtown West Haven that provides vocational and social rehabilitation opportunities for young adult clients.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• BHcare: Connecticut-based behavioral health and addiction services provider that co-founded CommuniCare with Bridges in 2022. Directly comparable as a CT DMHAS-designated Local Mental Health Authority offering overlapping mental health, substance use, and integrated care services in adjacent geographies.
• Wheeler Clinic: Large Connecticut-based nonprofit behavioral health and primary care provider serving similar populations with CCBHC-equivalent services. Co-recipient of CT's school-based trauma grants alongside Bridges and a direct functional peer in outpatient mental health and addiction treatment.
• Rushford (Hartford HealthCare): Connecticut-based addiction and behavioral health provider within Hartford HealthCare. Listed alongside Bridges as a recipient of CT's school-based trauma SAMHSA grant funding and operates comparable outpatient mental health, substance use, and prevention programs.
• McCall Behavioral Health Network: Connecticut-based nonprofit behavioral health organization providing outpatient mental health and addiction services. Co-recipient of CT's SAMHSA school-based trauma grants and a direct comparable in CCBHC-eligible service delivery within CT.
• Community Health Resources (CHR): Connecticut-based nonprofit providing outpatient mental health, substance use, and primary care services. Co-recipient of CT's school-based trauma grants and a structural peer to Bridges in delivering CCBHC-equivalent integrated behavioral health across CT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Bridges_CT
• YouTubevimeo.com/user18341967
• Facebookfacebook.com/BridgesConnecticut
• LinkedInlinkedin.com/company/bridges-healthcare-inc
• Instagraminstagram.com/bridgeshealthcarect

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bridges Healthcare