McCall Behavioral Health Network

What McCall Behavioral Health Network does

McCall Behavioral Health Network is a nonprofit behavioral health treatment organization established in 1973 (originally as McCall Foundation) and headquartered in Torrington, Connecticut. The organization operates a full continuum-of-care model spanning intensive and intermediate residential treatment, outpatient treatment (including medication-assisted treatment and integrative therapies such as yoga, mindfulness, and reiki), mental health group homes (Rogers House, Glenlunan, Wynnewood), prevention and family services, harm reduction and outreach programming, and supported employment. It serves individuals and families across Western Connecticut dealing with substance use disorders, mental health conditions, and co-occurring disorders, with a dedicated child and adolescent outpatient line and Recovery Supports including the Family Recovery Coach Program and multiple sober living residences. The Whole Health Center in Waterbury co-locates primary care, behavioral health services, an on-site Genoa Healthcare Pharmacy, and the HERO Program.

The organization operates across 12+ locations in Torrington, Waterbury, Danbury, Winsted, and North Canaan with a workforce of approximately 200 employees that includes recovery coaches, counselors, psychiatric APRNs, nurses, and staff with lived experience. Its business model combines healthcare service revenue (Husky/Connecticut Medicaid, Medicare, and most private insurance plans), a sliding fee scale that guarantees access regardless of ability to pay, SAMHSA and other federal/state grants, and foundation and individual donations. Distribution is direct, sales-led via walk-in Open Access intake hours, telehealth, school and community-based outreach, and referral relationships with hospitals, schools, and law enforcement.

In 2022, McCall merged with CNV Help, Inc. (Central Naugatuck Valley Help), nearly doubling organizational size and extending its service infrastructure across Western Connecticut. It holds Joint Commission Accreditation, HRSA Health Center Program designation, FoRSE Data Site certification, Recovery Friendly Workplace, and Safe Space Alliance designations and has been named a Hearst Connecticut Media Top Workplace for eight consecutive years. Recent strategic activity includes the development of the Anne and Roland Bates Family Wellness Center in Torrington (the largest single gift in organizational history), two 2025 grants from The Cigna Group Foundation totaling approximately $251,200 to expand child and adolescent services, and the January 2026 Joint Commission accreditation milestone.

Name

McCall Behavioral Health Network

Legal name

McCall Behavioral Health Network

Website

https://mccallbhn.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

McCall Behavioral Health Network is a nonprofit, Western Connecticut provider of integrated behavioral health, substance use, and co-located primary care services. It operates 12+ locations across Torrington, Waterbury, Danbury, Winsted, and North Canaan, serving individuals and families through residential, outpatient, group home, and recovery support programs.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

Keywords

• Behavioral health services
• Substance use treatment
• Mental health counseling
• Residential treatment programs
• Community mental health

Headquarters

HQ city

Torrington

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance and Medicaid Payments: Accepts Husky (Connecticut Medicaid), most private insurance plans, and Medicare for covered behavioral health and primary care services
2. Sliding Fee Scale Services: Provides care regardless of ability to pay; offers reduced-cost services based on income and family size for uninsured and underinsured individuals
3. Foundation Grants and Donations: Receives grants from foundations (Cigna Group Foundation, Liberty Bank Foundation, Anne and Roland Bates Family Foundation) and individual donations to support programs and capital projects
4. Government Grants: Receives federal and state funding including SAMHSA grants for mental health and substance abuse programs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

McCall Behavioral Health Network is a nonprofit organization that delivers a continuum of behavioral health services across Western Connecticut, including residential treatment, outpatient mental health and substance use programs, primary care, child and adolescent services, prevention and family services, community outreach, harm reduction, recovery supports, and supported employment. Services are provided at multiple physical locations with telehealth options and are funded through insurance, Medicaid, Medicare, a sliding fee scale, grants, and donations.

Product overview

McCall Behavioral Health Network is a nonprofit behavioral health treatment organization offering a unified suite of clinical services organized as a continuum-of-care model. The core portfolio spans Residential Treatment (intensive and intermediate programs), Outpatient Treatment (mental health, medication-assisted treatment, integrative therapies, and groups), Mental Health Services and Group Homes, and Primary Care co-located at the Whole Health Center alongside Genoa Healthcare Pharmacy. Specialized services include Child & Adolescent Outpatient Services, Prevention & Family Services (coalitions, ECCP, parenting support, school programs), Community Outreach Services (Litchfield County Opiate Task Force, harm reduction, CLEAR initiative), the Grieving and Healing Support Group, and Supported Employment Services. Recovery support is delivered through the Family Recovery Coach Program, the Recovering Together weekly support group, and multiple sober living residences. A forthcoming Roland Bates Family Wellness Center will consolidate prevention and family programs under one roof.

Differentiator

Problem solved

Functional benefit

Brands

• Anne and Roland Bates Family Wellness Center: A family wellness center focused on prevention and family services, housed in the historic Pease family building on Migeon Avenue in Torrington.

Products and services

• Residential Treatment Inpatient residential treatment programs including Intensive Residential Treatment and Intermediate Residential Treatment locations for individuals recovering from substance use disorders and mental health conditions.
• Outpatient Treatment Outpatient treatment programs including mental health services, medication-assisted treatment (MAT), integrative therapies, and outpatient treatment groups for individuals and families.
• Mental Health Services and Group Homes Mental health services including supervised group homes (Rogers House, Glenlunan, Wynnewood) providing residential support for individuals with mental health and co-occurring disorders.
• Genoa Healthcare Pharmacy On-site pharmacy services co-located within the Whole Health Center providing medication dispensing and pharmaceutical care for clients in treatment.
• Primary Care Services Primary care medical services offered through the Whole Health Center to address whole-person health needs, co-located with behavioral health services.
• Child & Adolescent Outpatient Services Specialized outpatient mental health and substance use treatment services for children and adolescents, including intensive outpatient programming, available in Torrington and Waterbury.
• Prevention & Family Services Prevention programs including coalitions and partnerships, the Early Childhood Consultation Partnership (ECCP), mental health awareness training, parenting support services, school and group programs, and overdose prevention initiatives.
• Community Outreach Services Community engagement and outreach programs including the Litchfield County Opiate Task Force, harm reduction services, drug checking programs, HIV/Hepatitis C opt-out testing, and the CLEAR (Community and Law Enforcement for Addiction Recovery) initiative.
• Grieving and Healing Support Group A free weekly support group led by a Licensed Therapist and trained Family Recovery Coach, offering peer sharing, coping strategies, guided discussions, and access to ongoing support resources.
• Supported Employment Services IPS Supported Employment Program helping individuals in recovery find and maintain employment as part of their broader treatment and wellness journey.
• HERO Program A specialized program housed at the Whole Health Center providing targeted behavioral health services.
• Recovery Supports Recovery support services including recovery coaching, the Family Recovery Coach Program, the Recovering Together weekly support group, and sober living residences (Hotchkiss House, McCall House, Hanson House, Migeon House).

Quantifiable outcome

• 1,775 clients served in FY 2025 outpatient and residential programs
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Charlotte Hungerford HospitalcoreStrategic or Co-development PartnerMaria Coutant Skinner serves as chair of the board; clinical partnerships for referrals and integrated care
• Litchfield County Opiate Task ForcecoreStrategic or Co-development PartnerCo-founded by Maria Coutant Skinner; multilateral community collaborative working to reduce addiction and overdoses in the region
• Genoa HealthcarecoreTechnology or IntegrationOn-site pharmacy services integrated into the Whole Health Center providing medications for clients in treatment
• Winchester and Canton Youth Service BureauscoreStrategic or Co-development PartnerMaria Coutant Skinner serves on the boards; collaborative youth services
• CT Alcohol and Drug Policy CouncilminorStrategic or Co-development PartnerMaria Coutant Skinner co-chairs the treatment committee; policy advisory council
• Liberation Programs, Inc.minorStrategic or Co-development PartnerPartnership on overdose awareness and street outreach; Cameron Breen transitioned from McCall to Liberation Programs
• Geer Village CampusminorStrategic or Co-development PartnerMcCall Outreach Services Canaan located on Geer Village Campus
• Trinity Episcopal ChurchminorStrategic or Co-development PartnerFamily Services provided at Trinity Episcopal Church location in Torrington
• NAATPN FoundationminorStrategic or Co-development PartnerFoRSE Data Site certification; addiction treatment professional network
• Recovery Friendly Workplace CTminorStrategic or Co-development PartnerStatewide initiative supporting recovery-friendly employment practices

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Wheeler Clinic: Large Connecticut-based nonprofit community behavioral health provider offering outpatient, residential, primary care, and prevention services across multiple CT locations—a directly comparable community MH/SUD continuum-of-care model.
• Perception Programs Inc. Eastern Connecticut behavioral health nonprofit providing substance use, mental health, and primary care services. Comparable community-based provider with similar treatment and prevention offerings.
• Community Mental Health Affiliates (CMHA): Connecticut nonprofit providing community mental health, addiction, and primary care services across multiple locations. Directly comparable as a CT community MH provider serving similar populations.
• United Services Inc. Eastern Connecticut community behavioral health nonprofit offering mental health, substance use, and prevention services. Comparable multi-service CT provider serving similar populations.
• Liberation Programs Inc. Connecticut-based nonprofit providing addiction recovery, behavioral health, and housing services. Already a McCall partner on overdose awareness and street outreach, directly comparable in mission and service mix.

Broad incumbents

• Catholic Charities of Hartford: Regional nonprofit social services organization in Connecticut providing behavioral health, family services, and community programs. Comparable in mission and CT footprint, though broader in scope.
• Yale-New Haven Psychiatric Hospital: Yale-affiliated inpatient psychiatric hospital in CT. Partially comparable as a behavioral health provider serving overlapping populations through referral relationships.
• Rushford (Hartford HealthCare): Connecticut-based provider of inpatient and outpatient substance use and mental health treatment, part of Hartford HealthCare system. Comparable in CT SUD footprint though embedded within a broader health system.

Emerging players

• North Shore Health Project / AIDS CT: Connecticut nonprofit providing HIV/HCV testing and harm reduction services. Comparable on harm reduction and CLEAR-style community outreach overlap with McCall's outreach programming.

Regional players

• Behavioral Health Network Inc. (Springfield, MA): Western Massachusetts-based nonprofit community behavioral health provider with similar multi-site outpatient, residential, and recovery service mix. Comparable regional CMHC but in MA, not CT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCm_da7MMCmYhHFNHJkPUSwQ
• Facebookfacebook.com/mccall.bhn
• LinkedInlinkedin.com/company/mccallbhn
• Instagraminstagram.com/mccall.bhn

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles31 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about McCall Behavioral Health Network