True IP Solutions
True IP Solutions is a private, family-owned provider of integrated cloud VoIP, physical security (access control and IP cameras), and IP paging/mass notification systems, serving K-12 schools, higher education, local government, healthcare, houses of worship, and multi-site businesses across the US from a North Carolina base.
- Company typePrivate
- Founded2013
- HeadquartersHampstead, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What True IP Solutions does
True IP Solutions is a private, family-owned provider of unified communications, physical security, and paging/mass notification systems, headquartered in Hampstead, North Carolina with a satellite office in Clinton, NC. The company operates a cloud-based Voice over IP (VoIP) platform hosted across five US data centers (Durham, Charlotte, Atlanta, Dallas) under a 99.99% uptime SLA, integrated with access control, IP video surveillance, and IP/overhead paging under a "Triple Play" branding. Product surface includes Hosted PBX, SIP Trunking, POTS Replacement, AI Voice Agents, the True Talk mobile/desktop business phone app, True Collab video meetings, vFax, mass notification, and structured cabling — engineered against Kari's Law, Ray Baum's Act, FERPA, HIPAA, NFPA 72, and UL 864 compliance requirements.
The company's primary customers are K-12 school districts, higher education institutions, local government agencies, healthcare providers, houses of worship, and multi-site businesses; Cumberland County Schools, City of Burlington, and Burke County are named reference accounts. Distribution is a direct, US-based consultative sales motion with on-site installation by company technicians and support across five regional data centers. Recent strategic emphasis is on POTS Replacement (capitalizing on carriers' copper-line sunset for life-safety systems) and AI Voice Agents launched November 2025, with integrations extending into Microsoft Teams Calling and CRM phone workflows. A reference deployment of 11,000 phones across 125 school locations and a reported $1.5M annual telephone-spend saving for that customer suggest the upper end of the company's deal sizes.
True IP Solutions firmographics
Firmographics- Name
- True IP Solutions
- Legal name
- True IP Solutions
- Website
- https://trueipsolutions.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- True IP Solutions is a private, family-owned provider of integrated cloud VoIP, physical security (access control and IP cameras), and IP paging/mass notification systems, serving K-12 schools, higher education, local government, healthcare, houses of worship, and multi-site businesses across the US from a North Carolina base.
- Ownership category
- akta.pro rank
True IP Solutions industry classification
Industry- Product category
- Unified Communications and Physical Security Integration
- NAICS
- Computer Systems Design and Related Services (5415), Security Systems Services (56162), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
- akta.pro secondary industries
- Unified Communications & VoIP Telephony for Campuses (EDAEAHAE), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
Keywords
Where True IP Solutions is headquartered
LocationHeadquarters
- HQ city
- Hampstead
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
True IP Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Hosted VoIP/UCaaS Subscription: Monthly or annual subscription for cloud-based phone system (Hosted PBX), unified communications, and related services. Pricing is per-user with package pricing that includes most features without usage-based fees or hidden charges.
- Security & Access Systems: One-time and recurring revenue from access control, security cameras, and related security infrastructure installation and support.
- Paging & Mass Notification: Revenue from IP paging systems, overhead speakers, intercom equipment, and mass notification platform services.
- Professional Services: Design, installation, configuration, training, and ongoing support services. Includes site assessments, system implementation, number porting, and staff training.
- POTS Replacement: Managed connectivity services replacing legacy copper lines with battery-backed and LTE-failover connections for life-safety systems.
- vFax Services: HIPAA-compliant virtual fax services with encryption, available with Business Associate Agreement for healthcare clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom per-user pricing based on organization size and needs |
| Subscription | Annual | Enterprise multi-location pricing for large deployments |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
True IP Solutions product offering
Product offeringCore offering
True IP Solutions designs, installs, and supports an integrated "Triple Play" platform combining cloud-based hosted VoIP/unified communications, physical security (access control, IP cameras), and IP paging/mass notification as a single managed system. The company serves regulated and multi-site organizations such as K-12 schools, higher education institutions, local government agencies, healthcare facilities, houses of worship, and multi-location businesses, with services engineered to comply with Kari's Law, Ray Baum's Act, FERPA, HIPAA, NFPA 72, and UL 864. Revenue is generated through per-user UCaaS subscriptions, hardware installations (cameras, access control panels, paging endpoints), POTS replacement for life-safety lines, and professional services delivered by US-based technicians.
Product overview
True IP Solutions offers a unified communications and physical security platform called the 'Triple Play' that integrates three core systems: Voice over IP (Hosted PBX, SIP Trunking, POTS Replacement, AI Voice Agents, True Talk Business Phone App, Video Meetings, vFaxing), Security and Access (Access Control, Security Cameras, Network/Cabling), and Paging & Mass Notification (Paging Systems, Mass Notification). The platform is delivered as a managed service with 100% US-based 24/7 support and serves K-12 schools, higher education, local government, healthcare, houses of worship, and multi-site businesses. Key add-on modules include AI Voice Agents for autonomous call handling, True Talk mobile apps for softphone/SMS functionality, and vFaxing for HIPAA-compliant virtual fax. The company operates five regional data centers across the US (Durham, Charlotte, Atlanta, Dallas) providing 99.99% uptime SLA.
Differentiator
Problem solved
Functional benefit
Brands
- True Talk: Mobile and desktop business phone app offering calling, transfers, voicemail, contacts, call history, and SMS capabilities.
- True Talk+
- True Collab
- TIPS Mass Notification Tool
- TIPS Mobile
- vFax
Products and services
- Hosted PBX
Quantifiable outcome
- Organizations served
- +2 more outcomes
Companies that use True IP Solutions
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles6 records
True IP Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature12 records
True IP Solutions partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Teams Calling integration allows True IP Solutions' hosted VoIP platform to work with Microsoft Teams for organizations using Teams as their collaboration hub. This integration enables seamless calling within the Teams interface while maintaining True IP's underlying infrastructure.
- CRM Integration PartnerscoreCRM phone integration allowing True IP Solutions' phone system to connect with customer relationship management platforms. This enables screen pops, call logging, and improved customer service workflows.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
True IP Solutions competitors and assessment
Company assessmentDirect peers
- Vonage (Ericsson): Cloud communications platform with UCaaS, APIs, and contact center; acquired by Ericsson in 2022. Directly comparable on hosted VoIP and SIP trunking for SMB/mid-market, with broader R&D resources than True IP but less vertical specialization.
- RingCentral: Largest pure-play cloud UCaaS vendor in the US, offering hosted PBX, contact center, and messaging for SMB through enterprise. Directly comparable to True IP's Hosted PBX core, but RingCentral is a broad platform without the same Triple-Play voice/security/paging integration focus on K-12 and government.
- Zoom (Zoom Phone): Zoom Phone is a cloud PBX running inside Zoom's video collaboration platform, used by SMB through enterprise. Comparable on unified communications but competing primarily on collaboration UX rather than physical-security and paging integration.
- 8x8: Public cloud UCaaS and contact-center provider serving SMB through mid-market, including regulated verticals such as healthcare and financial services. Directly comparable to True IP on core hosted voice, with stronger enterprise security/compliance depth but less specialized K-12/government packaging.
Broad incumbents
- Microsoft (Teams Phone): Microsoft Teams Phone is bundled into Microsoft 365 and widely used by enterprises and K-12 districts as the calling interface. True IP integrates with Teams Calling rather than competing head-on, but Microsoft is the dominant incumbent against which all UCaaS including True IP are sold and replaced.
- Mitel: Established business communications vendor with on-premise and cloud UC offerings, strong presence in education, healthcare, and government. A relevant broad incumbent peer against which True IP positions its hosted/managed alternative.
- Cisco (Webex): Webex Calling delivers cloud PBX as part of Cisco's collaboration suite, serving enterprises and large institutions. Comparable on UCaaS core but with much broader enterprise reach and deeper security certifications than True IP.
Emerging players
- Singlewire Software (InformaCast): Specialized mass notification and emergency communication platform widely used in K-12, higher education, and healthcare. Direct overlap with True IP's paging and mass notification segment, often sold alongside or integrated with telephony systems.
- Ooma: Public cloud communications provider for SMB and certain regulated verticals (senior living, education, small business). Comparable on hosted VoIP for SMB; narrower product breadth than True IP but similarly distributed-channel GTM.
- Rave Mobile Safety (Motorola Solutions): Mass notification, 911, and critical-event management vendor focused on K-12, higher ed, and public-sector buyers. Direct overlap with True IP's mass notification and Kari's Law/Ray Baum's Act positioning, especially in schools and municipalities.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
True IP Solutions social profiles
Digital presenceTrue IP Solutions compliance and trust
Trust signalCompliance6 records
True IP Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
True IP Solutions leadership team
Management profileNumber of profiles
True IP Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
True IP Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about True IP Solutions
What does True IP Solutions do?
True IP Solutions designs, installs, and supports an integrated "Triple Play" platform combining cloud-based hosted VoIP/unified communications, physical security (access control, IP cameras), and IP paging/mass notification as a single managed system. The company serves regulated and multi-site organizations such as K-12 schools, higher education institutions, local government agencies, healthcare facilities, houses of worship, and multi-location businesses, with services engineered to comply with Kari's Law, Ray Baum's Act, FERPA, HIPAA, NFPA 72, and UL 864. Revenue is generated through per-user UCaaS subscriptions, hardware installations (cameras, access control panels, paging endpoints), POTS replacement for life-safety lines, and professional services delivered by US-based technicians.
Is True IP Solutions a public or private company?
True IP Solutions is a private company. It is classified as family owned and is currently operating.
When was True IP Solutions founded?
True IP Solutions was founded in 2013. It employs 1 to 10 people.
Where is True IP Solutions based?
True IP Solutions is headquartered in Hampstead, United States, in the North America region.
How does True IP Solutions make money?
Six revenue lines are on record. Hosted VoIP/UCaaS Subscription is the primary driver. The others are security & Access Systems, paging & Mass Notification, professional Services, POTS Replacement and vFax Services.
Who are True IP Solutions's main competitors?
Direct peers on record are Vonage (Ericsson), RingCentral, Zoom (Zoom Phone) and 8x8. Broad incumbents are Microsoft (Teams Phone), Mitel and Cisco (Webex). Emerging players are Singlewire Software (InformaCast), Ooma and Rave Mobile Safety (Motorola Solutions).
Does True IP Solutions have an API?
No public API is recorded for True IP Solutions.
What industry is True IP Solutions in?
True IP Solutions's product category is Unified Communications and Physical Security Integration. Its primary akta.pro industry code is BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP), with a secondary code of EDAEAHAE, Unified Communications & VoIP Telephony for Campuses. Its NAICS code is 5415 and its SIC code is 7373.