Tecnoset
Tecnoset is a Brazilian IT outsourcing company founded in 1990 that delivers DaaS, PCaaS, print management, and digital signage services to 500+ enterprise and mid-market clients across healthcare, education, government, retail, and industry, with operations in Brazil, the USA, Uruguay, Mexico, and Portugal.
- Company typePrivate
- Founded1990
- HeadquartersSão Paulo, Brazil
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Tecnoset does
Tecnoset is a Brazilian IT outsourcing company founded in 1990 and headquartered in São Paulo, operating as the flagship entity of Grupo Tecnoset, a six-company group that includes ALMAQ, COPYLINK, TECFY, THINK DIGITAL, and TR SERVICE. The company delivers technology and print management services to enterprise and mid-market clients across healthcare, education, government, retail, logistics, industry, and services, with a stated base of 500+ clients and 50,000+ installed equipment supported by 600+ professionals. Its product portfolio is built around four service lines: Device-as-a-Service (DaaS), PC-as-a-Service (PCaaS) — formalized through a 2022 partnership with Lenovo — Print Outsourcing, and a digital signage solution branded Solução de Cartazeamento. Geographically, the company operates across all Brazilian capitals with international offices in the United States, Uruguay, Mexico, and Portugal, indicating a multi-country service delivery model rather than purely domestic operations.
The business model centers on multi-year managed services contracts that bundle hardware provision, financing, logistics, consumables, and field service into a recurring subscription. The shift from transactional hardware resale toward DaaS/PCaaS unlocks annuity revenue streams and aligns the company with the broader XaaS transition occurring in enterprise IT. Go-to-market is enterprise-led, evidenced by named accounts including Hospital Albert Einstein, JBS, LANXESS, Unimed Recife, ESPM, and Atacadão. Operationally, the group has consolidated back-office, logistics, and technology functions into a shared services center that integrates the six Grupo companies, supporting cost efficiency and cross-sell. The company is led by CEO Paulo Sérgio Cardoso Schimenes and holds a Great Place to Work certification granted in 2022.
Tecnoset firmographics
Firmographics- Name
- Tecnoset
- Legal name
- Tecnoset
- Website
- https://tecnoset.com.br
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Tecnoset is a Brazilian IT outsourcing company founded in 1990 that delivers DaaS, PCaaS, print management, and digital signage services to 500+ enterprise and mid-market clients across healthcare, education, government, retail, and industry, with operations in Brazil, the USA, Uruguay, Mexico, and Portugal.
- Ownership category
- akta.pro rank
Tecnoset industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Electronic and Precision Equipment Repair and Maintenance (8112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Rental & Leasing (7377), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Architecture & Design Services (BPAEAEAA)
Keywords
Where Tecnoset is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices6 records
Markets served
Tecnoset business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Device and Equipment Rental/Sales (DaaS): Device as a Service model providing equipment for rent or sale, reducing capital expenses for clients. Includes complete asset management, maintenance, and technology updates.
- PCaaS (PC as a Service): Computer rental services based on organizational demand and support level contracted. Equipment can be new and quoted by required quantity for medium and large organizations.
- Print Outsourcing: Managed printing services with charging based on printed volume. Includes equipment provision, consumables, maintenance, and SLA-based support.
- IT Managed Services: Complete IT infrastructure outsourcing including hardware, services, and supplies from a single specialized provider. Includes pre-sale, commercial, and post-sale support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Multi-year contract | Customized printing outsourcing based on client volume and needs |
| Subscription | Annual | PCaaS with flexible hardware dimensioning |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels9 records
Tecnoset product offering
Product offeringCore offering
Tecnoset provides outsourced IT infrastructure solutions to medium and large organizations in Brazil, including Device-as-a-Service (DaaS), PC-as-a-Service (PCaaS), and Print Outsourcing (Outsourcing de Impressão). Services encompass equipment provisioning, maintenance, consumables, SLA-based support, proactive monitoring, and asset management, delivered through a single specialized supplier covering hardware, services, and supplies.
Product overview
Tecnoset is a Brazilian IT outsourcing company offering technology infrastructure solutions under the Grupo Tecnoset umbrella. The core product portfolio includes DaaS (Device as a Service) for comprehensive device management and outsourcing, PCaaS (PC as a Service) for computer rental with maintenance included, and Outsourcing de Impressão (Print Outsourcing) for managed print services. The company also offers Solução de Cartazeamento for retail signage. These services are complemented by solutions from affiliated Grupo Tecnoset companies specializing in document management, digital solutions, and identification technologies, serving sectors including healthcare, education, government, retail, logistics, industry, and services.
Differentiator
Problem solved
Functional benefit
Products and services
- DaaS (Device as a Service) An IT outsourcing solution that reduces capital and operational expenses by providing devices with technology updates, full equipment management, and maintenance including parts and labor. Targeted at organizations seeking to outsource device lifecycle management.
- PCaaS (PC as a Service) A computer rental model offering desktops, notebooks, and tablets with maintenance, component replacement, accidental damage coverage, serigraphy, asset tagging, BIOS customization, embedded software, and Vpro provisioning. Designed for medium and large organizations.
- Outsourcing de Impressão (Print Outsourcing) A managed print service that handles equipment management, supplies, maintenance, proactive monitoring, and volume-based billing with print security features including password or badge authentication. Includes Service Desk support.
- Solução de Cartazeamento A signage and poster printing solution for retail environments, enabling visual communication for promotions, product announcements, and store branding.
Quantifiable outcome
- 30% reduction in total printing costs (LANXESS case)
- +4 more outcomes
Companies that use Tecnoset
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles4 records
Tecnoset technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Tecnoset partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- LenovocoreGrupo Tecnoset became the new partner of Lenovo, the #1 market share holder in PCs. The partnership enables PCaaS offerings with Lenovo devices including desktops, notebooks, monitors, and coupled services. Lenovo is present in more than 160 countries with over 30 years in the market. ALMAQ, a Grupo Tecnoset company, commercializes Lenovo products in southern Brazil.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
Tecnoset competitors and assessment
Company assessmentBroad incumbents
- Positivo Tecnologia: Brazilian PC, tablet, and education-technology manufacturer with its own B2B/education channel. Comparable as a Brazilian-headquartered hardware and IT services provider, though more vertically focused on devices and education.
- HP Inc. Global PC and print OEM with HP Managed Print Services and Device as a Service offerings. Competes with Tecnoset on both PCaaS and managed print, but as a much larger hardware OEM.
- Multilaser: Brazilian hardware and technology company supplying PCs, peripherals, and IT solutions to B2B and B2C markets. Overlaps with Tecnoset's device-management and supply scope from a Brazilian hardware-distribution angle.
- Brasoftware: Brazilian enterprise software and IT services distributor serving similar enterprise and government segments. Comparable as a Brazilian B2B IT channel partner for hardware, software, and managed-services buyers.
- Ricoh: Global print and digital workplace services incumbent. Overlaps with Tecnoset's print-outsourcing franchise and broader managed workplace positioning, but operates at global scale across many more verticals.
- Xerox: Legacy global print services leader with managed print offerings in Brazil. Competes with Tecnoset's Outsourcing de Impressão but as part of a much broader document technology portfolio.
Direct peers
- Tivit: One of Brazil's largest independent IT managed-services and cloud providers. Closely comparable to Tecnoset in offering multi-vertical managed IT infrastructure and workplace services to enterprise clients in Brazil.
- Konica Minolta: Global managed print services and workplace technology vendor with established operations in Brazil. Directly comparable to Tecnoset's Outsourcing de Impressão offering and broader document/device management.
- Stefanini: Brazil-headquartered global IT services and outsourcing group. Directly comparable as a large Brazilian B2B IT outsourcing provider serving enterprise and government clients with similar workforce scale and service breadth.
- Logicalis: Global IT solutions and managed-services provider with a strong Brazil/LATAM operation. Comparable as a competitor selling integrated IT infrastructure, networking, and managed workplace services to enterprise customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tecnoset social profiles
Digital presenceTecnoset financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tecnoset leadership team
Management profileNumber of profiles
Profiles3 records
Tecnoset subsidiaries and ownership
Company hierarchySubsidiaries6 records
Tecnoset funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tecnoset M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tecnoset
What does Tecnoset do?
Tecnoset provides outsourced IT infrastructure solutions to medium and large organizations in Brazil, including Device-as-a-Service (DaaS), PC-as-a-Service (PCaaS), and Print Outsourcing (Outsourcing de Impressão). Services encompass equipment provisioning, maintenance, consumables, SLA-based support, proactive monitoring, and asset management, delivered through a single specialized supplier covering hardware, services, and supplies.
Is Tecnoset a public or private company?
Tecnoset is a private company. It is classified as unknown and is currently operating.
When was Tecnoset founded?
Tecnoset was founded in 1990. It employs 251 to 500 people.
Where is Tecnoset based?
Tecnoset is headquartered in São Paulo, Brazil, in the Latin America region.
How does Tecnoset make money?
Four revenue lines are on record. Device and Equipment Rental/Sales (DaaS) is the primary driver. The others are PCaaS (PC as a Service), print Outsourcing and IT Managed Services.
Who are Tecnoset's main competitors?
Broad incumbents on record are Positivo Tecnologia, HP Inc., Multilaser, Brasoftware, Ricoh and Xerox. Direct peers are Tivit, Konica Minolta, Stefanini and Logicalis.
Does Tecnoset have an API?
No public API is recorded for Tecnoset.
What industry is Tecnoset in?
Tecnoset's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAEAA, Network Architecture & Design Services. Its NAICS code is 54151 and its SIC code is 7377.