Accelerando
Accelerando Inc. is a US-based, founder-led retail technology firm founded in 1997 that implements, integrates, and supports NCR Counterpoint POS for SMB and mid-market retailers across lawn and garden centers, safety shoe distributors, and attractions and entertainment venues.
- Company typePrivate
- Founded1997
- HeadquartersGreensboro, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Accelerando does
Accelerando Inc. is a privately held US retail technology consulting firm established circa 1997 and headquartered in High Point, North Carolina. The company specializes in implementing, customizing, and supporting NCR Counterpoint — a third-party retail management platform providing point-of-sale, order entry, and inventory control — and complements that core with adjacent modules including a native Shopify ecommerce integration, RFID-based inventory automation, and an Admissions & Ticketing solution for attractions and entertainment venues.
The firm operates a vertical-specialist go-to-market focused on three niches: lawn and garden centers (POS plus rugged outdoor hardware for seasonal staff and plant inventory), safety shoe distributors (employer-billing, subsidy, and mobile sales workflows), and attractions and entertainment venues (ticketing, memberships, reciprocity). Technology assets are largely integration and configuration IP layered on top of partner platforms (NCR Counterpoint, Microsoft Gold Certified stack, Shopify, ConnectWise for ticketing, ConnectBooster for invoicing); Accelerando also resells POS hardware (scanners, RFID readers, rugged mobile terminals) and operates an online client portal for service requests, invoicing, and usage reporting.
Revenue is generated through three streams: professional services (consulting, implementation, configuration, training), recurring support services (help desk, 24x7x365 emergency support, scheduled professional-services work orders priced per Master Services Agreement), and hardware resale. The company is founder-led (Craig Castor, Founder and CTO since the late 1990s), employs 11–50 people, and after roughly 27 years in operation describes its cumulative customer base in the thousands, with no disclosed external funding, M&A, or parent company.
Accelerando firmographics
Firmographics- Name
- Accelerando
- Legal name
- Accelerando Inc.
- Website
- https://accelerandoinc.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Accelerando Inc. is a US-based, founder-led retail technology firm founded in 1997 that implements, integrates, and supports NCR Counterpoint POS for SMB and mid-market retailers across lawn and garden centers, safety shoe distributors, and attractions and entertainment venues.
- Ownership category
- akta.pro rank
Accelerando industry classification
Industry- Product category
- Retail Point-of-Sale Implementation Services
- akta.pro primary industry
- Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
Keywords
Where Accelerando is headquartered
LocationHeadquarters
- HQ city
- Greensboro
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Accelerando business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: Business process consulting, system implementation, and technology deployment services. Includes initial implementation of NCR Counterpoint and ongoing technology consulting aligned with client vision and strategy.
- Support Services: Help desk services (Monday-Friday 8AM-5PM Eastern/Pacific), emergency services (24x7x365), and professional services work orders with scheduled technicians and preferred timing
- Hardware Sales: Sale of POS hardware including rugged equipment designed for garden centers, handheld scanners for BOPIS operations, RFID readers, antennas, and label printers. Includes maintenance and cleaning supplies for POS equipment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Master Services Agreement based pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Accelerando product offering
Product offeringCore offering
Accelerando is a retail technology consulting firm that implements, customizes, and supports the NCR Counterpoint retail management solution for mid-market retailers, particularly lawn & garden centers, safety shoe distributors, and attractions/entertainment venues. The firm layers proprietary integrations on top of Counterpoint—including Shopify eCommerce synchronization, RFID-based inventory tracking, and an Admissions & Ticketing module—and wraps the platform with business process consulting, hardware provisioning, and tiered support services (Help Desk, Emergency 24/7, and scheduled Professional Services).
Product overview
Accelerando is a retail technology firm offering a portfolio of solutions anchored by NCR Counterpoint, a flexible retail management platform providing point-of-sale, order entry, and inventory control. The company complements this core platform with specialized add-on modules including the Shopify eCommerce Integration for synchronized online/offline operations, the Admissions & Ticketing Solution for attractions, and RFID Solutions for enhanced inventory management. Industry-specific solutions address lawn & garden centers and safety shoe distributors. The portfolio is supported by professional services including networking, hardware, security, business process consulting, and tiered support offerings (Help Desk, Emergency Support, and Professional Services) delivered through a client portal. The company operates as a Microsoft Gold Certified partner with expertise spanning 130+ years across its team.
Differentiator
Problem solved
Functional benefit
Products and services
- NCR Counterpoint Implementation & Support Implementation, configuration, and ongoing support for the NCR Counterpoint retail management solution covering point-of-sale, order entry, and inventory control. Targeted at mid-market retailers across multiple verticals, delivered by a team with 110+ years of cumulative Counterpoint experience.
- Shopify Integration for NCR Counterpoint Proprietary integration app that synchronizes items, customer accounts, and orders between NCR Counterpoint and Shopify, supporting real-time updates for item saves and nightly updates for tags, prices, and images. Targeted at retailers operating both in-store POS and Shopify ecommerce.
- Admissions & Ticketing Solution Counterpoint-based solution for attractions to sell, track, and redeem admissions tickets including general admissions, combo tickets, ride tickets, scheduled tours, educational events, seasonal event tickets, group sales, advance tickets, show tickets, and memberships. Includes ticket validation, consignment tickets, reciprocity, donation tracking, and member history reporting.
- RFID Solutions for NCR Counterpoint RFID technology integration with NCR Counterpoint that improves inventory accuracy (up to 99%), enables inventory checks up to 25x faster, reduces stock-outs by 50%, and reduces shrinkage by 50-75% through enhanced tracking. Includes RFID readers, antennas, and label printers as part of the deployment.
- Lawn & Garden Center Solutions Industry-specific solution package for lawn and garden centers built on NCR Counterpoint, featuring easy-to-use POS for high-turnover seasonal employees, full inventory management for plants and supplies, automated min/max ordering, BOPIS omnichannel capabilities, integrated customer marketing tools, and rugged mobile hardware designed for outdoor environments.
- Safety Shoe POS Solutions Industry-specific POS solution on NCR Counterpoint for safety shoe distributors, supporting mobile sales units, employer agreements and invoicing, employee purchase tracking, subsidy and PRD management, and customer billing information similar to uniform businesses.
- Business Process Consulting Consulting services aligned with client vision and strategy, leveraging industry knowledge from thousands of completed projects to first understand the client's business and then implement proven technology solutions to meet business management needs.
- Networking, Hardware, Security & Mobility Services Microsoft Gold Certified partner services including server-centric computing environments, secured distributed networking, hardware provisioning (POS hardware, rugged equipment, handheld scanners, RFID readers, antennas, label printers), and mobility solutions for retail environments.
- Help Desk Services Scheduled phone and internet-based support and guidance on day-to-day use of the deployed retail management system, provided Monday-Friday 8AM-5PM Eastern/Pacific on a first-come, first-served basis under a Master Services Agreement.
- Emergency Support Services 24x7x365 emergency support with three team members on call for critical business management system issues including systems downtime, payment processing failures, and invoice/receipt printing problems.
- Professional Services Scheduled professional services work orders allowing clients to request preferred technicians, schedule specific call times, and manage time spent on system solutions under a Master Services Agreement.
Quantifiable outcome
- RFID with NCR Counterpoint can improve inventory accuracy from ~60% to 99%
- +6 more outcomes
Companies that use Accelerando
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Accelerando technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature7 records
Accelerando partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and support.
- MicrosoftcoreMicrosoft Gold Certified partner demonstrating knowledge of robust, efficient and scalable Microsoft technologies including server-centric computing environments and secured distributed networking.
- NCR CounterpointcoreWidely recognized expert in NCR Counterpoint retail management solution with over 110 years of cumulative experience in installations. Provides implementation, support and integration services for CounterPoint POS, order entry and inventory control.
- ShopifycoreProvides Shopify integration for NCR Counterpoint enabling synchronized product data, customer accounts, and order management between POS and ecommerce platforms.
- ConnectWisesupportUsed for collecting information about support requests and managing customer support interactions.
- Google AnalyticssupportWeb analytics platform to understand how visitors interact with the company website, helping optimize web presence.
- Microsoft TeamssupportUsed for SMS text messaging communications with customers and users, enabling conversational person-to-person communication.
- ConnectBoostersupportPayment processor for client invoicing, enabling online invoice viewing and payment via electronic check or credit card.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Accelerando competitors and assessment
Company assessmentBroad incumbents
- NCR Voyix: NCR Voyix is the platform vendor for NCR Counterpoint — the very product Accelerando specializes in implementing. While not a direct competitor for services, it is the most strategically relevant counterparty and the dominant incumbent in retail POS/ERP.
- Shopify POS: Shopify POS is a cloud retail POS system deeply integrated with the Shopify ecommerce ecosystem — the same platform Accelerando integrates Counterpoint with. Represents a broader ecosystem competitor for the unified commerce opportunity.
- Oracle NetSuite for Retail: Oracle NetSuite offers cloud ERP and commerce solutions including retail-specific functionality. Serves the same mid-market retail segment as Accelerando, with broader finance/ERP scope than Counterpoint.
Direct peers
- Celerant Technology: Celerant is a retail POS and eCommerce software provider serving specialty retail verticals similar to Accelerando's lawn/garden and attractions segments. It competes for the same mid-market specialty retail buyer with comparable omnichannel capabilities.
- Retail Pro: Retail Pro is a retail management platform for specialty and mid-market retailers globally. It competes directly with NCR Counterpoint in the same target market that Accelerando serves as an implementation partner.
- iQmetrix: iQmetrix provides retail management software purpose-built for specialty retailers including wireless, consumer electronics, and similar verticals. Comparable to Accelerando in targeting specialty retail with tailored workflows and POS-centric solutions.
- KWI (Klever Marketing): KWI provides a cloud retail platform for specialty retailers including POS, clienteling, and mobile. Comparable to Accelerando's specialty retail focus and omnichannel POS capabilities.
Emerging players
- LightSpeed Commerce: LightSpeed offers cloud-native POS and commerce solutions targeting retail and hospitality SMBs/mid-market. It represents the cloud-first alternative to the on-premise Counterpoint model that Accelerando deploys.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Accelerando social profiles
Digital presenceAccelerando financial estimates
Financial estimateRevenue estimate
Valuation estimate
Accelerando leadership team
Management profileNumber of profiles
Profiles6 records
Accelerando funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Accelerando M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Accelerando
What does Accelerando do?
Accelerando is a retail technology consulting firm that implements, customizes, and supports the NCR Counterpoint retail management solution for mid-market retailers, particularly lawn & garden centers, safety shoe distributors, and attractions/entertainment venues. The firm layers proprietary integrations on top of Counterpoint—including Shopify eCommerce synchronization, RFID-based inventory tracking, and an Admissions & Ticketing module—and wraps the platform with business process consulting, hardware provisioning, and tiered support services (Help Desk, Emergency 24/7, and scheduled Professional Services).
Is Accelerando a public or private company?
Accelerando is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Accelerando founded?
Accelerando was founded in 1997. It employs 11 to 50 people.
Where is Accelerando based?
Accelerando is headquartered in Greensboro, United States, in the North America region.
How does Accelerando make money?
Three revenue lines are on record. Professional Services are the primary driver. The others are support Services and hardware Sales.
Who are Accelerando's main competitors?
Broad incumbents on record are NCR Voyix, Shopify POS and Oracle NetSuite for Retail. Direct peers are Celerant Technology, Retail Pro, iQmetrix and KWI (Klever Marketing). LightSpeed Commerce is listed as an emerging player.
Does Accelerando have an API?
No public API is recorded for Accelerando.
What industry is Accelerando in?
Accelerando's product category is Retail Point-of-Sale Implementation Services. Its primary akta.pro industry code is HDAEAEAD, Retail ERP (Merchandising, POS Back Office).