Braintec

What Braintec does

Braintec (legal entity BRAINTEC GmbH, registered in Braunschweig, operationally headquartered at Borsigstraße 12, Wolfsburg) is a regional German IT system house founded in 1992 that delivers managed IT services, consulting, and infrastructure support to small and mid-sized enterprises in the Wolfsburg-Braunschweig-Gifhorn metropolitan area of Lower Saxony. The firm is owner-managed, led by Geschäftsführerin Svenja Hohnstock, and operates with approximately 10-15 employees across management, IT coordination, accounting, sales/purchasing, technical operations, and an apprenticeship pipeline. Its service portfolio spans the full SMB IT stack: individual network design, Microsoft Windows and Office deployment, database administration, virtualization (client-server architectures), data backup, spam and malware protection, VoIP/communication solutions, and IT security policy development, risk analysis, and emergency management — delivered through 1st/2nd/3rd level support with SLAs.

The underlying technology stack is built on standard enterprise IT vendor partnerships rather than proprietary IP: Microsoft (operating systems and productivity), AVM (networking/FRITZ!Box, Premium Partner status), WORTMANN AG (TERRA hardware, TERRA VALUE, TERRA CLOUD), innovaphone (IP telephony), and Securepoint (firewalls, endpoint security). Customer-facing tooling is light: a TeamViewer-based remote maintenance (Fernwartung) channel for Windows and MacOS, and a self-service support ticket portal at www2.braintec.de/Tickets/. No proprietary software, patents, or trademarks are disclosed.

The business model is services-led with three billing tracks: (1) comprehensive "Rundum-Sorglos" all-inclusive managed service contracts (Dienstleistungsvertrag) billed monthly, (2) flexible maintenance contracts (Wartungsvertrag) where time-based contingents are purchased upfront and drawn down as needed, and (3) one-off project or single-assignment work billed in 6-minute increments. Go-to-market is direct regional field sales targeting Mittelstand SMBs, supplemented by a content-led company website and a modest social media footprint on LinkedIn and Xing. Revenue is not publicly disclosed.

Name

Braintec

Legal name

BRAINTEC GmbH

Website

https://braintec.de

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

BRAINTEC GmbH is an owner-managed regional German IT system house, founded 1992 in Wolfsburg, providing managed IT services, consulting, networking, virtualization, and security support to SMB and mid-market clients in the Wolfsburg-Braunschweig-Gifhorn region.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• IT managed services
• IT infrastructure consulting
• Network administration
• IT security services
• Managed service provider

Headquarters

HQ city

Wolfsburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional IT Services: Core revenue stream from consulting, planning, implementation, and administration of IT systems. Includes individual project work, ongoing maintenance, and support services. Billing based on 6-minute increments.
2. Managed Services / IT Outsourcing: Comprehensive 'Rundum-Sorglos' (all-inclusive) solutions via Dienstleistungsvertrag (service contracts) providing ongoing IT management and support. Also flexible Wartungsvertrag (maintenance contracts) with time-independent contingents for scheduled support.
3. Single Assignments: One-time project work and individual service engagements billed per incident or project.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

BRAINTEC GmbH is a regional IT system house that provides consulting, planning, implementation, and administration services for business IT environments ranging from individual PC workstations to complex virtualized client-server architectures. The company delivers managed IT services, multi-tier technical support (1st-3rd level) with SLAs, IT security policies, risk analyses, emergency management, remote maintenance, and employee training to small and medium-sized enterprises in the Wolfsburg-Braunschweig-Gifhorn region.

Product overview

Braintec is an IT system house (Systemhaus) providing a comprehensive portfolio of IT solutions and services for small and medium-sized businesses in the Wolfsburg-Braunschweig region. Founded in 1992, the company operates as a managed service provider offering individual network solutions, Microsoft system administration, virtualization, database management, backup systems, spam protection, and communication solutions. The service offering spans consulting, planning, implementation, administration, and multi-tiered technical support (1st-3rd level). Braintec delivers services through three billing models: all-inclusive packages (Rundum-Sorglos-Lösung) via service contracts, flexible maintenance contracts with time-based contingents, and single project engagements. Supporting tools include remote maintenance software for Windows and MacOS, and a customer ticket system for incident management.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting, Planning and Implementation Advisory, planning, and implementation services for business IT environments, spanning individual PC workstations through complex virtualized client-server architectures. Available to businesses of any size in the Wolfsburg-Braunschweig-Gifhorn region.
• Managed IT Services with Multi-Level Technical Support Ongoing managed IT administration and Tier 1, Tier 2, and Tier 3 technical support with formal Service Level Agreements (SLAs). Includes remote maintenance, documentation, and support of existing internal IT departments for SMBs in the Wolfsburg-Braunschweig region.
• Network and IT Infrastructure Solutions Individual network solutions and IT infrastructure design covering network management, system administration, virtualization, and cloud integration for businesses of any size.
• Microsoft Operating Systems and Office Deployment Deployment, administration, and ongoing support for Microsoft Windows operating systems and Microsoft Office productivity packages in business environments.
• Virtualization and Database Management Design and implementation of virtualized client-server architectures and setup, administration, and maintenance of business database systems.
• IT Security, Risk Analysis and Emergency Management Development, implementation, and monitoring of company IT security policies, IT risk analyses, and emergency management planning to protect business data and ensure continuity.
• Data Backup Systems Data protection and backup system implementation to safeguard business information against loss.
• Spam and Malware Protection Email spam filtering and cybersecurity solutions, including firewalls, antivirus, and malware defense to protect against spam and malicious software.
• Business Communication Solutions Implementation of business communication systems including VoIP, IP telephony, and unified communications integrated into customer IT infrastructure.
• Hardware and Software Procurement Procurement of hardware and software for business customers, leveraging partnerships with manufacturers such as Microsoft, AVM, innovaphone, WORTMANN AG (TERRA), and Securepoint.
• Remote Maintenance Services (Fernwartung) Remote access and support service using TeamViewer on Windows and MacOS systems and secure VPN tunnel connections for fast, on-demand problem resolution without on-site visits.
• IT Training and Knowledge Transfer Training programs and knowledge transfer services to familiarize customer teams with the latest technologies and the IT solutions Braintec has deployed for them, customized to specific requirements.
• External Data Protection Officer Services Provision of external data protection officer (Datenschutzbeauftragter) services for customers to meet GDPR and data privacy compliance obligations.

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Hohnstock GmbHcoreStrategic or Co-development PartnerListed as a Kooperationspartner. Braintec's own parent or affiliated company - provides data protection officer (Datenschutzbeauftragter) services to Braintec as noted in the privacy policy. Email: [email protected], Phone: 0178 8551200. This is a related-party relationship.
• WOBCOMminorChannel Partner/ Reseller/ DistributorListed as a Kooperationspartner. Regional telecommunications and IT solutions provider based in Wolfsburg region. Website: www.wobcom.de. Likely provides connectivity or telecommunications services integrated with Braintec's IT solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Windows operating systems, Microsoft Office packages, and related Microsoft enterprise solutions. Microsoft Gold/Silver competency likely based on partner logo display.
• AVMcoreTechnology or IntegrationPremium Partner status with AVM (manufacturer of FRITZ!Box and networking equipment). Provides network solutions and communication infrastructure products.
• WORTMANN AGcoreTechnology or IntegrationPartner for TERRA brand products including TERRA VALUE and TERRA CLOUD solutions. German manufacturer of IT hardware, cloud solutions, and managed services.
• innovaphonecoreTechnology or IntegrationPartner for innovaphone IP telephony and communication solutions. Provides business communication and VoIP systems integrated into customer IT infrastructure.
• SecurepointcoreTechnology or IntegrationPartner for Securepoint IT security solutions including firewalls, antivirus, and security software. Provides spam protection and malware defense integrated into customer environments.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• q.beyond AG: German managed IT services and cloud provider focused on midmarket companies. Overlaps with Braintec in managed services, workplace support, and Microsoft cloud offerings.
• CANCOM SE: German hybrid cloud and managed services provider serving SMB and midmarket customers. CANCOM's managed services and Microsoft-centric offerings are closely aligned with Braintec's portfolio and target segment.
• Allgeier SE: German IT services group operating multiple MSP and system integration brands across DACH. Overlaps with Braintec in SMB/midmarket IT services and Microsoft-centric managed offerings.
• IT-Haus GmbH: German IT system house comparable in size and regional focus to Braintec, providing managed services, workplace support, and infrastructure solutions to SMB customers across Germany.
• Controlware GmbH: German IT system house and managed service provider headquartered in Dietzenbach, delivering datacenter, network, and security services to enterprise and midmarket clients in Germany.
• SVA System Vertrieb Alexander GmbH: German IT system house with a similar profile of datacenter, workplace, and managed services for midmarket customers. Competes with Braintec for the same Mittelstand customer base with comparable vendor partnerships.

Broad incumbents

• Computacenter: UK-headquartered but with deep German operations, Computacenter delivers managed services, workplace support, and infrastructure services to enterprise customers. Comparable service desk and end-user computing offerings, though at significantly larger scale.
• Axians (VINCI Energies): European ICT brand of VINCI Energies providing managed services, workplace, and infrastructure solutions across multiple countries. Direct overlap with Braintec's MSP/service desk value proposition at larger scale.
• Bechtle AG: Europe's largest IT system house with a comprehensive portfolio spanning hardware, software, and managed services. Bechtle competes with Braintec in the German SMB/enterprise IT services market but operates at vastly greater scale and geographic reach.

Regional players

• WOBCOM GmbH: Regional Wolfsburg-based telecommunications and IT solutions provider. Listed as a Braintec cooperation partner and the dominant local telecom/IT provider in the same Wolfsburg-Braunschweig-Gifhorn footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/braintec-gmbh
• Facebookfacebook.com/braintec.edv

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Braintec