HealthPoint Family Care

What HealthPoint Family Care does

HealthPoint Family Care is a nonprofit Federally Qualified Health Center (FQHC) founded in 1971, headquartered in Covington, Kentucky, and operating six physical clinic locations across Northern Kentucky (Covington, Florence, Newport, Erlanger) and Central Kentucky (Nicholasville, Wilmore), plus school-based health centers embedded in six school districts and co-located services at substance use treatment facilities including Transitions and First Step Home. The organization provides comprehensive primary care across nine service lines: Adult Medicine, Family Medicine, Pediatrics, Dental, Mental Health, Pharmacy, Vision, Women's Health, and School-Based Services. Care is delivered by board-certified or board-eligible family medicine physicians, pediatricians, OB/GYNs, and allied providers, with an after-hours on-call service and telehealth visits for mental health and primary care.

The underlying technology stack is modest: a telehealth video-visit platform for mental health and primary care, an online appointment scheduling system, and standard website/digital infrastructure (healthpointfc.org). No proprietary AI, ML, or data platforms were disclosed in the input data. Clinical services are supported by partnerships that extend internal capabilities, including Cincinnati Eye Institute Foundation staffing the vision clinic, St. Elizabeth Healthcare providing OB/GYNs and midwives plus medical residents, University of Kentucky NKY Medical School placing medical students, and four retail pharmacy chains (Kroger, Walmart, Walgreens, Rite Aid) dispensing medications under the federal 340B drug pricing program. Certifications include Patient-Centered Medical Home (PCMH) recognition, FTCA deemed status for malpractice coverage, membership in the Kentucky Primary Care Association and Kentucky Clinically Integrated Network, and a 2024 Gold Star Quality Leader award.

HealthPoint generates revenue through a diversified non-profit model: patient services billed to Medicare, Kentucky and Ohio Medicaid, and commercial payers (Anthem, UHC, Humana, Aetna); federal FQHC/HHS grant funding; 340B pharmacy program receipts from retail partners; and individual donations including a Kroger Community Rewards program. The organization serves patients regardless of insurance status through a sliding fee scale discount based on income and family size, with a primary focus on underserved and low-income populations in Northern and Central Kentucky. The organization is led by CEO Sally Jordan and operates as an independent nonprofit with no parent company, private equity ownership, or disclosed external investment.

Name

HealthPoint Family Care

Legal name

HealthPoint Family Care, Inc.

Website

https://healthpointfc.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Short description

HealthPoint Family Care is a nonprofit Federally Qualified Health Center operating six clinics across Northern and Central Kentucky, providing medical, dental, mental health, pharmacy, vision, women's health, and school-based services to underserved populations regardless of insurance status.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Health Care and Social Assistance (62), Family Planning Centers (621410), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Family & Pediatric Direct-to-Consumer Virtual Care (HLALAAAI)

Keywords

• Community health services
• Primary care services
• Dental care services
• Mental health treatment
• Women's health services

Headquarters

HQ city

Covington

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue generated from patient care services including medical, dental, mental health, pharmacy, vision, and women's health services. Payments received from Medicare, Medicaid, and commercial insurance payers.
2. Federal FQHC Funding: Health center receives HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims.
3. 340B Pharmacy Program: Operates 340B virtual pharmacies through Kroger, Walmart, Walgreens, and Rite Aid. Patients receive medications at reduced prices; uninsured patients get lowest available prices.
4. Donations and Fundraising: Accepts charitable donations from individuals, Kroger Community Rewards program, and fundraising events to support special programs like Reach Out and Read.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

HealthPoint Family Care is a nonprofit Federally Qualified Health Center (FQHC) providing integrated primary medical, dental, mental health, vision, pharmacy, and women's health services. The organization operates multiple clinic locations and school-based health centers across Northern and Central Kentucky, serving patients regardless of insurance status or ability to pay through a sliding fee scale.

Product overview

HealthPoint Family Care operates as an integrated community health center providing coordinated primary care services through multiple service lines including Adult Medicine, Family Medicine, Pediatrics, Dental, Mental Health Services, Pharmacy, Vision, Women's Health, and School-Based Services. The organization functions as a Patient-Centered Medical Home (PCMH) providing integrated, team-based care across its locations in Northern and Central Kentucky. Services are coordinated across adult and pediatric primary care, dental, mental health/substance abuse treatment, pharmacy, vision, and obstetrics/gynecology to provide comprehensive healthcare under one organization.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Medicine Primary care services for adults including wellness exams, chronic disease management, preventive screenings, and immunizations. Providers are certified or board eligible by the American Board of Family Medicine or Internal Medicine.
• Dental Comprehensive dental services including same-day appointments, walk-ins welcome, exams, cleanings, crowns, fluoride treatments, sealants, fillings, extractions, root canals, and periodontal scaling. Offers nitrous oxide for procedures.
• Family Medicine Primary care providing continuing healthcare for individuals across all ages and genders. Includes in-person and telehealth visits with family physicians who have completed three-year family practice residencies.
• Mental Health Services Mental health assessment and treatment for adults, teens, and children including medication treatment, addiction treatment, and counseling. No referral required with same-day access available. Provides treatment for ADHD/ADD, anxiety, bipolar disorder, depression, OCD, and anger management.
• Pediatrics Medical care for infants, children, and adolescents delivered by board-certified pediatricians. Services include well visits, school and sports physicals, immunizations, and ADHD diagnosis and treatment. Includes Reach Out and Read literacy program.
• Pharmacy Low-cost or no-cost prescription access through 340B virtual pharmacies at Kroger, Walmart, Walgreens, and Rite Aid locations, and drug manufacturer assistance programs.
• School-Based Services Health centers operated in partnership with six school districts (Covington, Erlanger-Elsmere, Dayton, Ludlow, Jessamine County) providing on-site medical and dental care for students including illness treatment, physicals, immunizations, and chronic illness management.
• Vision Eye care services through partnership with Cincinnati Eye Institute Foundation including annual eye exams, eyeglass exams, diabetic eye exams, eye infection treatment, and low-income voucher program for free glasses.
• Women's Health OB/GYN services including prenatal and postnatal care, STD detection, Pap test screening, family planning, IUD and Nexplanon placement, prescription birth control, and same-day pregnancy tests.

Quantifiable outcome

• Up to 29,000 books distributed annually to pediatric patients through Reach Out and Read

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and secondary.

• Cincinnati Eye Institute FoundationcoreStrategic or Co-development PartnerProvides ophthalmologists and vision techs to staff HealthPoint's Covington vision clinic. Enables HealthPoint to offer comprehensive eye care services including exams, diabetic eye exams, and access to free glasses for low-income uninsured patients.
• Kentucky Primary Care AssociationcoreOthersHealthPoint is a member of KPCA which supports community health centers through advocacy for quality patient care statewide and nationally. The association helps promote and maintain improved population health.
• Kentucky Clinically Integrated NetworkcoreOthersHealthPoint is an owner/member in the Kentucky Clinically Integrated Network, participating in quality initiatives designed to support improved population health outcomes.
• University of Kentucky NKY Medical SchoolsecondaryStrategic or Co-development PartnerMedical students shadow and learn from physicians in HealthPoint offices, providing educational opportunities while supporting the health center's mission.
• St. Elizabeth HealthcarecoreStrategic or Co-development PartnerSt. Elizabeth Healthcare provides Obstetrician/Gynecologists and Midwives to help staff HealthPoint's Covington Women's Health services. Also has a residency program where residents work in HealthPoint offices as part of their training.
• Northern Kentucky Children's Oral Health InitiativesecondaryStrategic or Co-development PartnerMulti-partner initiative dedicated to improving oral health of children through education, prevention, and treatment. Partners include Children Inc., Northern Kentucky Health Department, United Way of Greater Cincinnati, and HealthPoint's school-based dental offices.
• North Central Area Health Education CentersecondaryStrategic or Co-development PartnerAssists in placing medical students with HealthPoint physicians to support students' medical education and hands-on medical experience.
• Reach Out and ReadsecondaryStrategic or Co-development PartnerNational nonprofit that promotes early literacy by making books a routine part of pediatric care. Supplements HealthPoint's book purchases for young patients who receive a book at every well child visit.
• KrogercoreChannel Partner/ Reseller/ DistributorHealthPoint operates 340B virtual pharmacies through local Kroger locations. Kroger pharmacies dispense reduced-cost medications prescribed by HealthPoint providers to active patients.
• WalmartcoreChannel Partner/ Reseller/ DistributorHealthPoint operates 340B virtual pharmacies through Walmart. Walmart dispenses reduced-cost medications prescribed by HealthPoint providers.
• WalgreenscoreChannel Partner/ Reseller/ DistributorHealthPoint operates 340B virtual pharmacies through Walgreens. Walgreens dispenses reduced-cost medications prescribed by HealthPoint providers.
• Rite AidcoreChannel Partner/ Reseller/ DistributorHealthPoint operates 340B virtual pharmacies through Rite Aid. Rite Aid dispenses reduced-cost medications prescribed by HealthPoint providers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Neighborcare Health: Pacific Northwest FQHC operating 30+ sites with medical, dental, and behavioral health services for low-income and uninsured patients—directly comparable multi-site FQHC operating model.
• Five Rivers Health Centers: Dayton, Ohio-based FQHC delivering primary care, dental, behavioral health, and pharmacy services with multiple sites and sliding fee scale access—comparable mission, payer mix, and service-line breadth to HealthPoint.
• Family Health Centers of San Diego: Large multi-site FQHC offering medical, dental, behavioral health, vision, and pharmacy services to underserved populations—comparable comprehensive service portfolio at greater scale.
• Center for Family Health: Jackson County, Indiana FQHC providing medical, dental, behavioral health, and pharmacy services on a sliding fee scale with multiple locations—comparable integrated service mix and Medicaid/Medicare payer profile.
• HealthLinc: Indiana-based FQHC operating multi-site medical, dental, vision, and behavioral health services across underserved communities with 340B pharmacy access—highly comparable integrated community health model.
• Primary Health Solutions: Federally Qualified Health Center headquartered in Dayton, Ohio, operating multi-site medical, dental, behavioral health, and pharmacy services for underserved populations in the Greater Cincinnati/Dayton region—a near-perfect operational twin to HealthPoint's Kentucky footprint.

Others

• Northern Kentucky Independent District Health Department: Public health authority serving the same Northern Kentucky geography with clinical and community health programs—an adjacent ecosystem partner rather than a direct competitor.

Broad incumbents

• St. Elizabeth Healthcare: Large regional health system in Northern Kentucky that already partners with HealthPoint for OB/GYN staffing and resident training—broader incumbent serving overlapping patients through a wider service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/healthpointfc
• LinkedInlinkedin.com/company/healthpoint-family-care-inc
• Instagraminstagram.com/healthpointfamilycare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthPoint Family Care