Doctor Raksa

What Doctor Raksa does

Doctor Raksa, rebranded to Doctor Anywhere in Thailand and operating as Doctor Anywhere (Thailand) Co., Ltd., is a Bangkok-based telehealth platform serving individual consumers, SMEs, and insurance beneficiaries across 27 Thai provinces. The company is a wholly owned subsidiary of Singapore-based Doctor Anywhere Pte Ltd and is led by COO Piyada Donchalermpak. The platform offers 24/7 online GP consultations, 15+ specialty categories (cardiology, dermatology, OB/Gyn, psychiatry, neurology, pediatrics, oncology, orthopedics, etc.), mental wellness services, women's health consultations, and free 90-minute medication delivery in service areas with next-day delivery to other provinces.

The core product is a mobile application that combines virtual clinic functionality, prescription handling, and pharmacy fulfillment logistics, supplemented by physical DA Clinic locations offering health screenings, IV vitamin boosters, vaccinations, and wellness testing. Distribution is multi-channel: self-serve app downloads (Android and iOS), corporate B2B sales through the SODA for SMEs program, and direct integration with five major insurers — AXA, Generali, Tokio Marine, Cigna, and Dhipaya — for covered teleconsultations. The platform also maintains a referral network of partner hospitals including Bumrungrad (flagship), Praram 9, Phyathai 2, Paolo, Samitivej, Bangkok Hospital, and Vejthani for specialist and inpatient care. No proprietary AI/ML capabilities, patents, certifications, or regulatory actions are disclosed in the input.

Revenue derives from three principal streams: per-consultation fees paid by individual users or reimbursed by insurance partners, recurring corporate subscriptions via the SODA program (annual billing cadence) and psychiatrist/psychologist mental wellness packages (monthly cadence), and insurance transaction-fee revenue from covered services. The company employs 11-50 people, does not publicly disclose revenue, and its only recorded capital event is a 2018-11-08 funding entry from Bumrungrad Hospital Public (disclosed amount: $0, indicative of a strategic alignment rather than a priced institutional round). Marketing is conducted across LINE, Facebook, LinkedIn, Instagram, and TikTok, with content marketing and partner-channel referrals rounding out the funnel.

Name

Doctor Raksa

Legal name

Doctor Anywhere (Thailand) Co., Ltd.

Website

https://doctorraksa.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Doctor Raksa, now branded as Doctor Anywhere Thailand, is a Bangkok-based telehealth platform offering 24/7 online GP and specialist consultations, mental wellness services, and free 90-minute medication delivery across 27 Thai provinces. It serves individual consumers, SMEs via its SODA corporate program, and insurance beneficiaries through partnerships with AXA, Generali, Tokio Marine, Cigna, and Dhipaya.

Ownership category

akta.pro rank

Product category

Telemedicine and Digital Health Services

NAICS

Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Telemedicine platform
• Online doctor consultations
• Corporate health programs
• Mental wellness subscriptions
• Digital pharmacy delivery

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Teleconsultation Fees: Revenue from online GP and specialist consultations charged to patients or reimbursed through insurance partners
2. Corporate Health Packages: SODA program for SMEs offering employee health screening, vaccinations, and mental wellness packages
3. Insurance Co-pays/Reimbursements: Revenue from insurance companies (AXA, Generali, Tokio Marine, Cigna, Dhipaya) for covered consultations and services
4. Mental Wellness Subscription Packages: Psychiatrist and psychologist subscription packages for ongoing mental health care

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Doctor Raksa operates a Thai telemedicine platform that provides 24/7 online GP and specialist video consultations, mental wellness and women's health services, medication delivery, health screening, vaccinations, and corporate health programs for SMEs. The service is delivered through the Doctor Anywhere mobile app, integrated with major insurers and private hospital networks across Thailand.

Product overview

Doctor Anywhere is a unified telehealth platform that rebranded from Raksa, featuring a core mobile app for online doctor consultations available 24/7. The platform integrates Virtual Clinic (GP and specialist consultations), Mental Wellness and Women's Health specialty services, and DA Clinic (physical locations offering health screenings, vitamin boosters, vaccinations, and wellness testing). Corporate offerings include SODA for SMEs, Corporate Health Screening, Mental Health Packages for Organizations, Health Workshops, and Nursing Room services. The platform also integrates with major insurance providers (AXA, Generali, Tokio Marine, Cigna, Dhipaya, SMK) enabling insured users to access healthcare benefits directly through the app, with medication delivery within 90 minutes across 27 provinces in Thailand.

Differentiator

Problem solved

Functional benefit

Products and services

• Doctor Anywhere Virtual Clinic (24/7 GP and Specialist Consultations) 24/7 mobile-app-based video and chat consultations with licensed Thai GPs and specialists, with prescription and medication delivery; available to individual consumers, insurance policyholders, and SODA corporate enrollees.
• Mental Wellness Subscriptions Subscription packages for psychologist and psychiatrist sessions delivered virtually via the Doctor Anywhere app for individual consumers and corporate employees.
• Women's Health Service Specialist-led virtual consultations addressing women's health concerns, delivered through the Doctor Anywhere app and targeted at female consumers and corporate benefit programs.
• DA Clinic (In-Person Clinic) Physical clinic location operated by Doctor Anywhere Thailand providing in-person consultations, health screening, vaccinations, and other wellness services as a complement to the virtual clinic.
• Health Screening Health screening packages offered to individuals and corporate clients through the Doctor Anywhere platform and DA Clinic.
• Vaccination Service Vaccination services delivered via the DA Clinic and corporate vaccination programs for SME employees.
• Medication Delivery Prescription fulfillment and home delivery of medications issued following Doctor Anywhere virtual consultations in Thailand.
• SODA (Corporate Health Program for SMEs) Subscription corporate health benefit that gives SME employees access to Doctor Anywhere's virtual GP, specialist, mental wellness, health screening, and vaccination services under a single employer-paid plan.
• Corporate Health Screening and Vaccination Package Group health screening and vaccination package sold to SME employers as a standalone corporate wellness offering.
• Corporate Mental Health Package Corporate mental wellness package providing employees with structured access to psychologist and psychiatrist consultations via the Doctor Anywhere app.

Quantifiable outcome

• Free medication delivery within 90 minutes for consultations in service areas
• +2 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core, flagship and minor.

• Praram 9 HospitalcoreStrategic or Co-development PartnerNetwork partner hospital providing referrals and integrated care services. Part of Doctor Anywhere's hospital network that adheres to international standards, enabling seamless patient referrals and comprehensive healthcare coverage.
• Phyathai 2 HospitalcoreStrategic or Co-development PartnerNetwork partner hospital in Bangkok offering integrated care services. Part of the hospital network partnership program providing comprehensive healthcare coverage.
• Paolo HospitalcoreStrategic or Co-development PartnerPartner hospital within the network providing integrated care and referral services through the telehealth platform.
• Samitivej HospitalcoreStrategic or Co-development PartnerLeading children's hospital partner known for international standards, integrated into the Doctor Anywhere network for specialist referrals.
• Bumrungrad HospitalflagshipStrategic or Co-development PartnerPremier international hospital and flagship partner providing world-class healthcare services and specialist referrals through the platform.
• Bangkok HospitalcoreStrategic or Co-development PartnerMajor hospital network partner providing integrated healthcare services and specialist referrals across their nationwide facilities.
• AXA Insurance ThailandflagshipGTM or Marketing PartnerInsurance partner allowing AXA policyholders to access covered teleconsultations through the Doctor Anywhere app with special benefits and direct billing.
• Generali ThailandflagshipGTM or Marketing PartnerFlagship insurance partner offering 24/7 online GP consultations and free medication delivery covered by Generali insurance policies.
• Tokio Marine ThailandcoreGTM or Marketing PartnerInsurance partner providing coverage for teleconsultation services through the Doctor Anywhere platform under Tokio Marine health policies.
• Cigna ThailandcoreGTM or Marketing PartnerInternational insurance partner enabling Cigna policyholders to utilize telehealth services through the Doctor Anywhere application.
• Dhipaya Insurance (Tip)coreGTM or Marketing PartnerThai insurance partner providing coverage for teleconsultation services on the Doctor Anywhere platform.
• SMK (Somboon Hospital Group)minorStrategic or Co-development PartnerPharmacy and healthcare network partner for medication fulfillment and delivery services across service areas.
• Vejthani HospitalminorStrategic or Co-development PartnerOrthopedic and joint care specialist hospital partner within the network.
• ME HUG (Mental Health)minorStrategic or Co-development PartnerMental health specialist partner for counseling and psychological services.
• Joy of MindsminorStrategic or Co-development PartnerMental wellness partner providing psychological services through the platform.
• Apex Medical CenterminorStrategic or Co-development PartnerMedical center partner for specialized healthcare services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Doctor Anywhere Pte Ltd: Singapore-based parent company operating the same telehealth platform model across Southeast Asia. Directly comparable on product offering (24/7 GP, specialists, mental wellness), insurance integration approach, and medication delivery across regional markets.
• MorDee (Mor.Dee): Thai telehealth app offering online GP consultations and medicine delivery, positioned in the same domestic market. Directly comparable on product, target consumer, and Thai geography.
• Halodoc: Indonesia's leading telehealth platform offering GP consultations, medicine delivery, and insurance/lab integrations with a regional Southeast Asian model closely mirroring Doctor Anywhere Thailand.
• Alodokter: Indonesian telehealth platform providing doctor chat, video consultations, insurance partnerships, and content — closely comparable business model and target consumer segment across Southeast Asia.
• MyDoc: Singapore-headquartered B2B-focused telehealth platform offering virtual consultations, mental wellness, and chronic care programs to corporates and insurers — comparable on enterprise GTM and chronic management offerings.
• Speedoc: Singapore-based telehealth and house-call doctor platform with strong parallels to Doctor Anywhere on mobile-first GP access, medication delivery, and SEA market expansion ambitions.
• Ooca: Thailand's leading dedicated telemental health platform offering subscription-based psychiatrist and psychologist consultations — directly comparable to Doctor Anywhere's mental wellness vertical.

Broad incumbents

• Bangkok Dusit Medical Services (BDMS): Thailand's largest private hospital network including Bangkok Hospital, which is an existing partner of Doctor Anywhere. A broad incumbent with capability to launch competing virtual care offerings and bundle with its dominant physical footprint.
• Bumrungrad Hospital Public Co. Ltd. Premier Thai international hospital and existing "flagship" referral partner of Doctor Anywhere, plus prior investor in Raksa pre-rebrand. Represents a broad incumbent in specialty care that could either deepen partnership or vertically integrate competing telehealth.

Others

• AXA Thailand: Major Thai insurer and named "flagship" insurance partner providing direct billing and covered consultations through the Doctor Anywhere app. Adjacent ecosystem participant whose distribution leverage and coverage decisions directly shape platform growth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookweb.facebook.com/doctoranywhere.thailand
• LinkedInlinkedin.com/company/doctor-anywhere-thailand
• Instagraminstagram.com/doctoranywhere.th
• TikToktiktok.com/@doctoranywhere.th

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doctor Raksa