The Help Company
The Help Company is a privately held, founder-owned recruiting agency founded in 1981 that places vetted candidates in high-net-worth private households, estates, family offices, and corporate settings across six service divisions — Child Care, Senior Care, Estate Management, Private Chefs, Domestic Staff, and Corporate — operating from Los Angeles with offices in San Francisco, New York, and Santa Barbara.
- Company typePrivate
- Founded1981
- HeadquartersLos Angeles, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What The Help Company does
The Help Company is a privately held, founder-owned recruiting and placement agency headquartered in Brentwood, Los Angeles, with additional regional offices in San Francisco, New York, and Santa Barbara. Founded in 1981 by Claudia Kahn after a difficult search for childcare for her infant son, the firm operates six service divisions — Child Care, Senior Care, Estate Management, Private Chefs, Domestic Staff, and a Corporate Division — placing candidates with high-net-worth private households, estates, family offices, and corporate clients. The business places candidates both nationally and internationally on an as-needed basis.
The company's offering is built around a human-curated, intuition-based matchmaking model rather than technology platforms or algorithmic matching. Recruiters conduct face-to-face consultations, screen candidates with minimum three years of experience and verifiable references, and operate under a no-commission compensation structure that the company says aligns incentives toward long-term placement quality over transaction volume. Pricing is structured as either unit/hourly placement ($35-$70/hour with eight-hour minimums for hourly roles; $350-$1,000/day for private chefs) or annual subscription-equivalent fee arrangements for estate management ($150K-$500K/year) and corporate placements ($70K-$250K/year).
Revenue is generated exclusively via placement fees on a transactional basis, with no marketplace listings, paid acquisition channels, or third-party distribution. Marketing and customer acquisition rely on word-of-mouth referrals, organic search visibility through the company website, and repeat placements with multi-year HNW clients. The firm is described as actively operating with no disclosed external investors, acquisitions, or restructuring. Headcount is small (1-10 employees as stated, with eight named personnel covering four offices), indicating a lean delivery model where each recruiter maintains direct client relationships.
The Help Company firmographics
Firmographics- Name
- The Help Company
- Legal name
- The Help Company
- Website
- https://thehelpcompany.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Help Company is a privately held, founder-owned recruiting agency founded in 1981 that places vetted candidates in high-net-worth private households, estates, family offices, and corporate settings across six service divisions — Child Care, Senior Care, Estate Management, Private Chefs, Domestic Staff, and Corporate — operating from Los Angeles with offices in San Francisco, New York, and Santa Barbara.
- Ownership category
- akta.pro rank
The Help Company industry classification
Industry- Product category
- Domestic Staffing and Recruitment Services
- NAICS
- Employment Placement Agencies (561311)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Job Placement, Matching & Career Navigation Services (EDAAAOAL)
Keywords
Where The Help Company is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
The Help Company business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Placement Services: One-time placement fees for matching candidates with employers in private homes, estates, and corporate settings. The company does not work on commission, indicating a fee-for-service model rather than contingency-based recruiting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Senior Care - Medical Assistants, CNAs, LVNs, Companions |
| Unit Pricing | Pay-as-you-go | Child Care - Doulas, NCS, Nannies, Babysitters, Travel Nannies, Weekend Nannies, Family Assistant, Temporary Nannies |
| Unit Pricing | Pay-as-you-go | Private Chefs - Family Style Cooks, Restaurant Trained Chefs, Special Event Chefs, Drop-Off Service |
| Subscription | Annual | Estate Management - Estate Managers, Houseman/Housewoman, House Managers, Personal Assistants |
| Subscription | Annual | Corporate Division - Chief of Staff, Office Manager, HR Manager, Executive/Personal Assistants, Family Assistants, Temporary Assistants, Executive Protection |
| Unit Pricing | Pay-as-you-go | Domestic Staff - Housekeepers, Executive Housekeepers, Temporary Housekeepers, Butlers/Majordomo, Chauffeurs |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
The Help Company product offering
Product offeringCore offering
The Help Company is a placement agency that recruits, vets, and matches domestic and corporate staff for private households, estates, family offices, and corporate clients. Services span six divisions — Domestic Staff, The Corporate Division, Private Chefs, Child Care, Senior Care, and Estate Management — delivered through face-to-face consultations, bespoke job description creation, and recruiter-led candidate introductions rather than an algorithmic matching platform. Candidates are required to have a minimum of three years of experience with verifiable references, and the firm places nationally and internationally.
Product overview
The Help Company is a full-service recruiting and staffing agency offering a portfolio of specialized placement services. The company operates six core service divisions: Child Care (nannies, newborn specialists, doulas, tutors), Senior Care (medical assistants, CNAs, LVNs, companions), Estate Management (estate managers, house managers, personal assistants), Private Chefs (family cooks, trained chefs, event chefs), Domestic Staff (housekeepers, butlers, chauffeurs), and The Corporate Division (executive assistants, office managers, Chief of Staff, HR managers). The company differentiates itself through a human-first matchmaking approach, emphasizing face-to-face meetings, intuition-based matching, and long-term relationship building rather than algorithmic placement. Founded in 1981, the company serves private homes, estates, family offices, and corporate clients across Los Angeles, San Francisco, New York, and Santa Barbara.
Differentiator
Problem solved
Functional benefit
Products and services
- Child Care Placement Placement of childcare professionals — including doulas, newborn care specialists, nannies, babysitters, travel nannies, weekend nannies, family assistants, and temporary nannies — for families, with candidates holding credentials in early childhood development, child psychology, and CPR/First Aid. Pricing ranges $35-$50/hr with an 8-hour minimum.
- Senior Care Placement Placement of qualified senior care staff — medical assistants, certified nursing assistants (CNAs), licensed vocational nurses (LVNs), and companions — for 24/7 in-home assistance for elderly clients. Pricing ranges $35-$70/hr with an 8-hour minimum.
- Estate Management Placement Placement of estate management professionals — including estate managers, housemen/housewomen, house managers, and personal assistants — for private estates and family offices. Annual retainers range from $150,000 to $500,000 depending on experience and role.
- Private Chef Placement Placement of private chefs — including family style cooks, restaurant-trained chefs, special event chefs, and drop-off meal service — for households seeking full-time, part-time, or on-call culinary staffing. Pricing ranges $350-$1,000 per day plus the cost of food.
- Domestic Staff Placement Placement of domestic staff — full-time and part-time housekeepers, executive housekeepers, temporary housekeepers, butlers/majordomos, and chauffeurs — for private residences. Pricing ranges $40-$50/hr depending on experience, with an 8-hour minimum.
- The Corporate Division Placement of corporate support professionals — including Chief of Staff, Office Manager, HR Manager, Executive/Personal Assistants, Family Assistants, Temporary Assistants, and Executive Protection professionals — for corporate offices, family offices, and businesses across industries such as Health/Wellness/Beauty, Music/Entertainment, Fashion/Retail, Real Estate/Hospitality, Financial Services, and Philanthropic Foundations. Annual pricing ranges $70,000-$250,000 with hourly options available.
Quantifiable outcome
- 38+ years in business with 'impressive retention rates'
Companies that use The Help Company
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
The Help Company technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
The Help Company partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
The Help Company competitors and assessment
Company assessmentDirect peers
- The Nanny Authority: National nanny and household staffing placement agency serving families across the US. Comparable to The Help Company's Child Care and Domestic Staff divisions, with similar relationship-led placement model.
- Town & Country Resources: Long-established domestic and corporate staffing placement agency serving high-net-worth households and family offices. Directly comparable to The Help Company in service mix (nannies, housekeepers, estate managers, executive assistants) and premium concierge positioning.
- British American Household Staffing: Specializes in placing nannies, housekeepers, butlers, and estate staff for high-net-worth families, with offices in New York and London. Highly comparable to The Help Company in client profile, vetting rigor, and personalized matchmaking approach.
- Pavillion Agency: Los Angeles-based household staffing agency placing nannies, housekeepers, chefs, and estate managers. Direct geographic and service-line overlap with The Help Company's LA headquarters and core service divisions.
- White Glove Placement: Domestic and corporate staffing placement firm focused on vetted household help, nannies, and personal assistants. Comparable to The Help Company in client segment (private households and professionals) and placement-led model.
- Society Staffing: Domestic staffing agency placing housekeepers, butlers, nannies, and estate staff in private homes, with a white-glove vetting process. Directly comparable to The Help Company in HNW client focus and full-spectrum household placement.
- The Domestic Candidate: Household staffing placement agency specializing in nannies, housekeepers, and estate staff for high-net-worth families. Comparable to The Help Company in vetting-led matchmaking and long-term placement focus.
- Geller Personnel: Los Angeles-based household staffing agency placing nannies, housekeepers, butlers, and estate staff for high-profile families. Direct competitor in LA market with overlapping HNW clientele and concierge service style.
Broad incumbents
- Care.com: Large-scale online marketplace for childcare, senior care, housekeeping, and pet care. Not a boutique placement agency but represents the tech-enabled, scale-driven alternative competing for the same household-staff demand pool, particularly in mid-market tiers.
Regional players
- Mother Goose (UK): London-based nanny and maternity placement agency serving high-net-worth UK households. Comparable to The Help Company's Child Care division in service line and client profile, but operates in a different geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
The Help Company social profiles
Digital presenceThe Help Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Help Company leadership team
Management profileNumber of profiles
Profiles8 records
The Help Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Help Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Help Company
What does The Help Company do?
The Help Company is a placement agency that recruits, vets, and matches domestic and corporate staff for private households, estates, family offices, and corporate clients. Services span six divisions — Domestic Staff, The Corporate Division, Private Chefs, Child Care, Senior Care, and Estate Management — delivered through face-to-face consultations, bespoke job description creation, and recruiter-led candidate introductions rather than an algorithmic matching platform. Candidates are required to have a minimum of three years of experience with verifiable references, and the firm places nationally and internationally.
Is The Help Company a public or private company?
The Help Company is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Help Company founded?
The Help Company was founded in 1981. It employs 1 to 10 people.
Where is The Help Company based?
The Help Company is headquartered in Los Angeles, United States, in the North America region.
How does The Help Company make money?
One revenue line is on record: placement Services.
Who are The Help Company's main competitors?
Direct peers on record are The Nanny Authority, Town & Country Resources, British American Household Staffing, Pavillion Agency, White Glove Placement, Society Staffing, The Domestic Candidate and Geller Personnel. Care.com is listed as a broad incumbent. Mother Goose (UK) is listed as a regional player.
Does The Help Company have an API?
No public API is recorded for The Help Company.
What industry is The Help Company in?
The Help Company's product category is Domestic Staffing and Recruitment Services. Its primary akta.pro industry code is EDAAAOAL, Job Placement, Matching & Career Navigation Services. Its NAICS code is 561311 and its SIC code is 7361.